Itel Mobile Business Unit wishes to invited qualified female candidates to fill the position of Data Analyst to be based in Lusaka.

Below are the requirements and duties that will be required from the candidate;

Responsibilities.

• Work with executives and other business leaders to identify opportunities for improvement

• Create reports for internal teams and/or external clients

• Collaborate with team members to collect and analyze data

• Use graphs, info graphics and other methods to visualize data

• Structure large data sets to find usable information

• Work with a team of analysts and other associates to process information

• Create presentations and reports based on recommendations and findings.

Qualifications.

• Diploma in computer science. A degree is an added advantage

• 1-2 years of work experience as a Data Analyst with proven technical writing skills.

• Coding skills in languages such as SPSS

• Analytical and problem-solving skills

• Ability to set and meet deadlines

• Ability to work in high-pressure situations

• Experience with statistical software

• Reporting and data visualization skills

• Excellent attention to detail.

Candidates who feel they have met all the above-mentioned requirements to submit their latest CV’s with the day to day contact detail on the following email address provided below; HR.ZM@transsion.com. not later than 22nd March, 2024. Hand delivered applications will not be received at this point

To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations.

JOB SPECIFICATIONS

Network Management: Ensuring that the Network organisation wide is properly managed by Managing Company’s Internet, LAN, WAN, & VPN connectivity and Services.

Ensure strict enforcement of IT security as per policy and standards.

Perform regular firmware updates for all network elements and server technologies in the environment.

Telephony, Messaging and Video Conferencing: Maintain and monitor all IP Telephony, PSTN/MNO

services, Messaging (SMS) and video conferencing infrastructure.

Perform regular firmware updates on IP Telephony servers and VoIP endpoints.

Ensure internet availability by proactively monitoring performance and ISP management.

Ensure all server are operational and regularly updated.

Perform daily monitoring on all CCTV infrastructure (NVRs, Cameras, footage storage etc.) and operability.

Installation and Troubleshooting of CCTV infrastructure..

Coordinate all the IT Security Requirements from the Infrastructure and Network System perspective.

Contribute to the Monthly Risk Register formulation.

Ensure that backup for all the systems under support are backed up as per backup Policy and Procedure

Ability to provide troubleshooting of incident alarms for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.

Oversee preventative and corrective maintenance of UPS/Invertors units by support vendor.

Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, Clean Power Systems & Telephony Systems.

IT Asset Management; Plan, monitor, record IT hardware assets and software license in an IT asset register.

Participation in the formulation of the Budget for IT function and recommending it to Senior Management.

ATM hardware Biometrics: Ensure that the Biometric System is working properly and that data is added, removed and backed up on the biometric system.

Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.

MINIMUM REQUIREMENTS

Bachelor’s Degree in Information Technology/Computer Science or a related field.

ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.

At least 4 years work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).

Financial services & Project Management exposure will be an added advantage.

OTHER REQUIREMENTS

Effective oral and written communication skills.

Strong analytical and problem-solving skills.

Resilient & Ability to work well under minimum supervision.

Proactive and self-motivated.

Attention to detail and ability to work accurately.

Maintain the highest level of confidentiality and integrity.

High level of discipline.

Application deadline

16 Mar 17:00

Requirements & Responsibilities

• Troubleshooting and solving basic Hardware, Software and Network problems

• Good communication and reporting skills

• Organisational and time-management skills

• Understanding of diverse computer systems and networks

• Knowledge of internet security and data privacy principles
  Configuration of routers, firewalls

Qualification & Experience:

A professional or with knowledge in IT or related technical field of study.
At least 5 yeast experience

Required Competencies

Experienced in the following:

• LAN

• WAN

• Firewalls

• MS Operating systems

• MS Office

• Desktop application
  Hardware

Additional skills:

• Drivers licence compulsory.

• Knowledge of Linux systems

• FreeBSD

• Knowledge in Data Analysis is an added advantage.

About

Unifi is a fast-growing multinational financial technology company that specialises in personal lending products that helps make people’s lives easy. Our products are backed by a strong IT and data team that ensures we continue to deliver exciting products that are tailored specifically to our client’s needs.

The Role

The IT Support Specialist’s responsibilities include front-line IT support and customer service for company computers, network devices, audio-visual (AV) equipment, applications, and platforms. The candidate is to work under general supervision, providing excellent customer service. The role would suit recent graduates and/or individuals that are looking to grow their IT knowledge and skills in a fast-paced yet supportive environment.

Responsibilities

• Face-to-face IT support for staff
• Support remote users via remote support software and phone.
  Resolving hardware, software, and networking issues for computers and peripherals.
  Prepare new hires’ computers with all necessary hardware and software components, and create their profiles (install printers, map drives, setup outlook email, bookmarks etc.)
• Logging and keeping good records of Inventory and computer supplies.
• Support the operation of computer peripherals such as scanners, printers, switches, wireless routers, and biometric devices.
• Support conference room and AV equipment (TV, conference phones, video conference systems etc.)
  For new branches, setting up from scratch the hardware and software required, including but not limited to; branch loan software and user configuration, procuring PCs, printers and scanners, networking and cabling as well as setting up internet connectivity and power backups.
  Technical Skills:
• Must be proficient in Microsoft software including Operations Systems
• Troubleshooting experience with the following applications: Microsoft Windows 7-10,) Microsoft Office Suite 2013-2016, Security software, VPN
• Troubleshooting experience with the following hardware: PC components (monitors, hard drive, memory etc.), printers, scanners, wireless access points, AV equipment (projectors, conference phones, video conference equipment), desktop switches/routers etc.
• Troubleshooting basic LAN and WAN connectivity problems
• Printer maintenance to include printer troubleshooting; replacing toner and other consumables like fusers, waste cartridges, maintenance kits, orders, etc.
• Experience with cabling and wiring to enable LAN connectivity to breakout points

JOB DESCRIPTION-NETWORKS/CYBER SECURITY OFFICER

Position: Cyber Security Specialist

Summary: We are seeking a skilled and experienced Networks/Cyber Security Officer to join our IT team and take charge of ensuring the security and integrity of our cGrate Zambia Limited’s networks and systems. The ideal candidate will be well-versed in cybersecurity best practices, network architecture, and incident response protocols. They will be responsible for safeguarding our digital assets, identifying vulnerabilities, and implementing robust security measures to protect against cyber threats.

Responsibilities:

Network Security: Design, implement, and maintain security measures to protect the cGrate Zambia Limited’s network infrastructure from unauthorized access, breaches, and cyberattacks.
Cyber Threat Management: Monitor network traffic, security logs, and other relevant sources to detect potential cybersecurity threats, intrusions, and anomalies.
Incident Response: Develop and execute incident response plans in case of security breaches or cyber incidents, ensuring timely and effective containment and resolution.
Vulnerability Assessment: Conduct regular security assessments, vulnerability scanning, and penetration testing to identify weaknesses in the network infrastructure and applications.
Security Policy Development: Develop, update, and enforce network and cybersecurity policies, standards, and guidelines in alignment with industry best practices and compliance requirements.
Access Control: Manage user access and permissions to network resources and data, implementing least privilege principles to limit unauthorized access.
Firewall Management: Configure and manage firewalls and intrusion prevention systems (IPS) to enforce network security policies and protect against potential threats.
Security Awareness Training: Provide cybersecurity awareness training to employees, educating them about cybersecurity risks and best practices.
Data Protection: Implement data encryption, data loss prevention (DLP), and data backup strategies to protect sensitive information and ensure business continuity.

Network Monitoring: Monitor network performance and security systems continuously, investigating and responding to security alerts promptly.
 Compliance and Reporting: Ensure compliance with relevant cybersecurity regulations and industry standards, and prepare regular reports on security incidents, vulnerabilities, and risk assessments.
Security Architecture: Collaborate with the IT team to design secure network architectures for new projects and system deployments.

Requirements:

Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Network/Cyber Security Officer or a similar role in managing enterprise-level security operations.
Strong knowledge of networking protocols, firewalls, intrusion detection/prevention systems, and security best practices.
Familiarity with cybersecurity frameworks and regulations (e.g., NIST, ISO 27001, GDPR, HIPAA).
Experience in conducting vulnerability assessments, penetration testing, and security audits.
Familiarity with security tools such as SIEM, IDS/IPS, antivirus, and DLP solutions.
Excellent analytical and problem-solving skills, with the ability to think strategically and anticipate potential security threats.
Strong communication and interpersonal skills, capable of conveying complex technical information to non-technical stakeholders.
Relevant industry certifications, such as CISSP, CompTIA Security+, or CISM, is an advantage.

JOB OPPORTUNITY – ICT Systems Engineer

An ICT Company is inviting suitably qualified and experienced persons to
apply for the position of ICT Systems Engineer.

Qualifications

i) Degree in Computer Science, Information Systems or any other related qualification.
ii) Proven track record of installing, configuring, and troubleshooting both Windows and Linux based systems.
iii) Experience in maintaining Emails, ERPs & other related systems is a must.
iv) Experience with automating system scripts
v) Ability to troubleshoot a variety of technical issues
vi) Experience in remote support
vii) Ability to work under pressure.
viii) Excellent written and verbal communication.
ix) Minimum 3 years’ work experience.

Responsibilities

i) Overseeing the development and installation of new computing infrastructure.
ii) Selecting the best possible solutions using Knowledge of wide range of technologies.
iii) Installing and configuring systems, including computers, servers and network devices.
iv) Implementing best practices for backups, security and redundancy.
v) Anticipating potential issues ahead of time and identifying possible solution reduce on downtime.
vi) Trouble shooting and resolving al technical issues when they arise.
vii) Providing end-user support to Executive staff, and advice regarding standard office applications and best practices as it evolves with company needs.
viii) Licensing management, creating/updating manuals and documentation.
ix) Support on-boarding/off-boarding employees on corporate systems

Apply online only and send your application to; recruitmentncrhr@gmail.com, clearly indicating position being applied for, together with copies of professional and academic qualifications not later than 5th April, 2024. Please note that only short listed candidates will be contacted.

Reporting to: Regional CISO

JOB OBJECTIVE

To assist in maintaining and enhancing the bank’s cybersecurity systems.

DUTIES & RESPONSIBILITIES:

• Assist in monitoring and analyzing security incidents and threats

• Participate in information security assessments

• Assist in the implementation and maintenance of security policies and procedures

• Participate and contribute to ongoing security awareness training initiatives

• Stay updated with the latest cybersecurity trends, threats, and technologies

KEY COMPETENCY REQUIREMENTS

• A sound understanding of cybersecurity principles, technologies, and best practices

• Familiarity with security tools such as SIEM, IDS/IPS, firewalls, and antivirus software

• Familiarity with cybersecurity and data protection regulation/legislation

• Familiarity with frameworks namely NIST, GDPR, ISO/IEC 27001

• Basic knowledge of networking protocols and concepts

• Excellent analytical, problem-solving, and communication skills

• Ability to work collaboratively in a team environment and willingness to learn and adapt to new challenges

• Relevant certifications are a plus

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Information Security Computer Science, Information Technology, or a related field

• At least 2 years’ minimum work experience in Information Security or a related field

PROFESSIONAL MEMBERSHIP

Registered member of ICTAZ

To Apply:

Interested candidates meeting the above requirements must send a copy of their CV, cover letter, professional and academic qualifications in a single document to careers.zambia@ubagroup.com on or before 5th April, 2024.

Emerging Cooking Solutions (Zambia) Limited, trading as “SupaMoto”, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves, renewable cooking fuel pellets made from waste biomass and solar home systems. Our locally produced pellets are cheaper than charcoal and the cooking solution performs similar to a gas stove. Our solar home systems have a built in Pay as You Go (PAYGO)-mechanism and almost all payments for our products are made through Mobile Money. Our company has over 100 staff with presence in Malawi and Mozambique and growing rapidly in the energy sector. The positive environmental, socio-economic, and macro-level impact of our solutions is immense. We truly have a solution for the dilemma of rapid deforestation and disproportionately high cooking fuel costs for low-income people.

Job Title: Systems Analyst Internship

Reporting Manager: Head of Data and Fintech

Location: Lusaka, Kalundu, Zambia

Terms: 3 Month Probation

Systems Analyst Internship Responsibilities

1. Analyze and assess the organization’s existing systems, processes, and technology infrastructure.

2. Collaborate with cross-functional teams to gather requirements and translate them into effective system solutions.

3. Identify areas for process improvement and optimization, ensuring seamless integration of systems.

4. Perform thorough testing and quality assurance to validate system functionality and data accuracy.

5. Troubleshoot and resolve system issues, providing timely support to end-users and stakeholders.

6. Collect, analyze, and interpret data from various sources to identify trends, patterns, and insights.

7. Develop data models, dashboards, and visualizations to present complex data in a clear and actionable manner.

8. Collaborate with stakeholders to understand business requirements and data needs.

9. Validate and clean datasets to ensure data accuracy and integrity.

10. Stay abreast of data analytics tools and technologies to optimize data analysis capabilities.

Qualifications, Skills, and Requirements

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.

2. Strong analytical and problem-solving skills with the ability to think critically.

3. Proficiency in system modeling, data flow diagrams, and process mapping.

4. Excellent communication and interpersonal skills to collaborate effectively with teams.

5. Familiarity with project management principles and methodologies.

6. Knowledge of software development life cycle (SDLC) and agile methodologies is a plus.

7. Excellent verbal and written communication skills.

8. Examining current systems and carrying out regular reviews of how well they are supporting the organization.

9. Establishing the needs of the organization and the goals of each project.

10. Talking to users and establishing their needs from the system.

11. Excellent interpersonal skills with a proven ability to collaborate with a team.

12. Excellent analytical and problem-solving skills.

13. Extensive knowledge of computer systems and programming.

14. Proficiency in data analysis tools such as SQL, Python, R, or similar technologies.

15. Strong quantitative and analytical skills with an eye for detail.

16. Experience in data visualization using tools like Tableau, Power BI, or similar.

17. Excellent organizational skills and attention to detail.

Application Deadline

We hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made. SupaMoto (Emerging Cooking Solutions) never asks candidates to pay any money or pay for tests at any stage of the interview process. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, gender, or expression. We are proud to be an equal opportunity workplace.

Email your Cover Letter and CV to systems@supamoto.global, together with your qualifications (Academic and Professional) not later than April 5, 2023.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

IT TECHNICIAN

Experience required

Must have experience related to the following duties and responsibilities

• Point to point IP radio installation, configuration and maintenance

• LAN network installation and configurations

• Assessment, Installation and Configuration of CCTV systems (including cameras, NVRs, DVRs, PC software

• Installation , configuration, troubleshooting , repair of two way radio communication

• Installation and configuration of Trbonet/Motorola two way radio software dispatch configurations (server, client and radios)

• Installation and configuration of Access Control and time attendance,

• Alarm System installations and configuration

• Solar power design and installation

Qualifications and skills required

The Ideal Candidate – Minimum Requirements/ Attributes:

• Full grade 12 Certificate

• Must have a minimum  Diploma in (electronics, IT, Telecoms, computer science or related or equivalent)

• Minimum of 3 years work experience

• Member of EIZ

• Manual Driver’s license

• Tower climbing/working at height

• Class B manual driving license

• Excellent observation.

• The ability to think quickly and logically to respond to an emergency.

• Good communication skills

• Good knowledge of Microsoft office

For your applications, please send your CV, cover letter and your certificates to sales@startechcommunication.com.

AB Bank is looking for an individual to fill the position of Data Analyst. In this role the Data Analyst will provide actionable insights to bolster our business operations, while also demonstrating proficiency in data engineering tasks.

Among other responsibilities, you will be expected to conduct:

• Analyze data and generate useful business reports by using BI tools (in particular Qlik or Power BI), best-practice reporting standards and statistical methods.

• Build and maintain dashboards and reports using the BI tools Qlik or Power BI.

• Identify and interpret patterns and trends, assess data quality and eliminate irrelevant data.

• Design reports and include tools that can help the audience easily digest the data, such as statistics, graphs, images and lists.

• Advice on the best methods to collect, analyze and manage data to improve data quality and the efficiency of data systems.

• Develop and maintain data pipelines to ingest, transform, and load banking data from various sources such as transactional systems, data warehouses, and external data feeds.

• Optimize data processing workflows and ETL jobs to improve performance, scalability, and efficiency.

• Develop and maintain documentation for data pipelines, data models, and data flows to facilitate knowledge sharing and collaboration.

Your Minimum Qualifications and Competencies should:

• Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Statistics, Mathematics or related field.

• Minimum of 2 years proven experience as Data Analyst, Data Engineer or similar role.

• Profound knowledge in SQL, Qlik and Power BI.

• Expert knowledge in Microsoft Office Package.

• Good presentation skills.

• Excellent analytical and communication skills.

How to Apply:

If you are interested, please submit your cover letters and your CV by following the link https://hr.abbank.co.zm/ by midnight on 19th April 2024. Only shortlisted candidates will be contacted.

AGL Zambia Limited is pleased to announce an incredibly exciting opportunity to join the Management of the Information Systems (MIS) at our Lusaka Head Office as Management Information Systems Administrator.

How Will You Impact AGL Zambia Ltd?

Under the supervision of the Country Manger Information Systems, you will assist with designing and planning the transition in hardware and software infrastructure (if part of the BUILD domain), Service Desk (if part of RUN domain): IT support for users, continuity of service (if part of the RUN domain) and for Operations (hardware and software infrastructure) on the day-to-day:

• Ensure a ITIL MIS support process (single point of contact for helpdesk, ITSM ticketing, troubleshooting, logs analyse, reporting, Centre on monitoring) for users in the scope of work (if part of the RUN domain).

• Ensure production follow-up on a daily, weekly, monthly basis (if part of the RUN domain).

• Manage IT Hardware resources (see inventory and capacity planning in deliverables here after).

• Manage IT Hardware resources (see inventory and capacity planning in deliverables here after).

• Manage IT Infrastructure projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, user acceptance test.

• Apply Bollore AGLL security and licensing policies.

• Manage IT Infrastructure related contracts and SLA:  Review supplier’s contracts making sure they are in accordance with AGL requirements, meeting our expectations. Eventually apply the penalties for non compliance.

• Ensure IT Infrastructure management is compliant with ISO processes, ITIL processes and QHSE processes.

• Techno watch, anticipate new technologies.

• Maintain and update documentation of procedures and configurations.

• Hardware inventory (including IT contracts). Frequency = DAILY, WEEKLY, MONTHLY

• Must be the custodian of the group norms and policies respect: Use only Business applications/MIS services compliant with AGL IT catalogue.

• Contribute in Infrastructure Action plan update. Frequency = MONTHLY

• Weekly meeting with IT Infrastructure Manager. Frequency = WEEKLY

• Capacity planning (mainly for telecommunications and hardware but also human resources) Frequency = QUATERLY

• Ensure capacity planning for IT Infrastructure

• Projects UAT (User Acceptance Test). Frequency = ONE UAT PER PROJECT.

What You Need to Succeed.

Degree in Information Technology or Computer Science ITIL foundations certified.

Bachelor’s degree level in Chartered Institute in Procurement & Supply Chain (CIPS) or equivalent

• Strong knowledge in Microsoft Active Directory environment is an added advantage.

• Knowledge in network/telecom (Cisco certifications appreciated)

• Knowledge in VMWare virtualization technology environment would be an added-value.

• Knowledge in IBM AS/400 environment would be a “plus”

• Excellent interpersonal and communication skills

• Meeting skills

• Customer care

• Synthetic

• Conceptual

• Technical

• Analytical

• Agile / Open-minded

• Serious

• Team Player

• Interpersonal Skill

• Integrity / Loyalty

• Flexible

• Strong trouble shooting skills

• Problem-solving aptitude.

To apply for this position, please send your application letter and curriculum vitae as one PDF document to the Human Resources Department email; zm002-hr.dept@aglgroup.com by the 11th March 2024

• should have a full knowledge of  ZOHO ONE

• should be able to help us set up and customize ZOHO ONE for our business needs.

In line with USAID’s Digital Strategy, the USAID Development Program Specialist (Digital Development), or Digital Development Advisor (DDA), will enable USAID/Zambia to better harness the local digital ecosystem for more effective and efficient development and humanitarian assistance programming. The DDA will be responsible for implementing the Agency’s Digital Strategy in support of the Mission by applying their skills and expertise to (1) guide Mission programming in the responsible use of digital tools and approaches and (2) support the growth of an open, inclusive, and secure local digital ecosystem. This requires considering the Mission’s portfolio as a whole and providing broad and strategic support as well as detailed, technical support in response to Mission needs.

The U.S. Agency for International Development (USAID)’s Digital Strategy helps ensure that digital investments are integrated into the host-country’s broader digital ecosystem and contributes to the country’s sustainable development. It also outlines new tools and resources that empower staff and streamline processes to accelerate development impact

Open to:

This is a Cooperating Country National (“CCN”) position. CCN means an individual who is a Zambian citizen, or a non-Zambian citizen lawfully admitted for permanent residence in the cooperating country.

Who we are:

The U.S. Agency for International Development is the world’s premier international development agency and a catalytic actor driving development results. We are a diverse organization with colleagues from over 5 countries. By joining us in the city of Lusaka, you will work in a unique, highly rewarding, and international work environment. We truly value diversity and inclusion and want to reflect the world we serve. We want the best people to work for us in an inclusive environment so welcome applications from all qualified candidates.

What USAID offers:

We want your time at USAID to be a rewarding and career-enriching experience. We offer an agile and flexible working environment with hybrid working opportunities including home office (where applicable). To support our international applicants, we offer relocation support that extends to your dependent family members. In addition, thanks to our ongoing commitment to diversity and inclusion, we offer a competitive compensation and benefits package, including support for working families including education allowances (where applicable). Finally, we offer a genuinely unique international working environment, which will give you exposure to the international development and the opportunity to collaborate with passionate experts from all over the world.

We strive to ensure that individuals are provided reasonable accommodation to participate in the application or interview process, and to perform essential job functions. Should you wish to request accommodation, support in completing this application or participating in the application process, then please reach out to the recruitment team at exozambiahr@usaid.gov

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

JOB DETAILS

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. The job holder will be responsible for administering, maintaining and supporting ICT technology resources, with the goal of ensuring improved service delivery, increased Business/ICT alignment, and increased efficiency and productivity. The ideal candidate should have a strong background in networking and security systems, possess excellent technical skills and capable of working both independently  and as part of a team.

RESPOSIBILITIES

• Serve as the first contact with customers who need technical assistance via the phone or email
• Implementation of POS system
• Training staff on POS software and hardware usage
• Formal training in hardware maintenance and troubleshooting and configuring PCs, printers, workstations, and wiring LAN networks
• Perform troubleshooting using different diagnostic techniques
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Provide quick resolution and excellent customer service
• Redirect unresolved issues to the next level of support personnel
• Provide needed information on IT products or services
• Keep record of problems and their resolution
• Follow-up with customers
• Provide feedback on processes and make recommendations on areas to improve
• Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
• Suggest improvements on procedures

QUALIFICATION

• Grade 12 school Certificate
• minimum Diploma in Networking, information Technology(IT) or software Engineering
• Two years (2) experience or more is required in performing helpdesk support

If you are interested, please submit your cover letters and your CV to support@yasarfs.com by midnight on 8th July  2024. Only shortlisted candidates will be contacted.

JOB DETAILS

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. The job holder will be responsible for administering, maintaining and supporting ICT technology resources, with the goal of ensuring improved service delivery, increased Business/ICT alignment, and increased efficiency and productivity. The ideal candidate should have a strong background in networking and security systems, possess excellent technical skills and capable of working both independently  and as part of a team.

RESPOSIBILITIES

• Serve as the first contact with customers who need technical assistance via the phone or email
• Implementation of POS system
• Training staff on POS software and hardware usage
• Formal training in hardware maintenance and troubleshooting and configuring PCs, printers, workstations, and wiring LAN networks
• Perform troubleshooting using different diagnostic techniques
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Provide quick resolution and excellent customer service
• Redirect unresolved issues to the next level of support personnel
• Provide needed information on IT products or services
• Keep record of problems and their resolution
• Follow-up with customers
• Provide feedback on processes and make recommendations on areas to improve
• Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
• Suggest improvements on procedures

QUALIFICATION

• Grade 12 school Certificate
• minimum Diploma in Networking, information Technology(IT) or software Engineering
• Fiber optic knowledge is an added advantage.
• Must have a valid driver’s license
• Two years (2) experience or more is required in performing helpdesk support

If you are interested, please submit your cover letters and your CV to support@yasarfs.com by midnight on 8th July  2024. Only shortlisted candidates will be contacted.

Company Description

LendingScape Limited is a leading online and digital impact-based financing company based in Lusaka. Our vision is to be Zambia’s market leader in online and digital financing by the year 2025. We are dedicated to providing innovative and efficient financial solutions to our clients.

Job Description

As an IT Intern at LendingScape Limited, you will have the opportunity to gain hands-on experience in a dynamic fintech environment. You will work closely with our IT team to support various technology initiatives and projects that drive innovation and efficiency within the organization. This internship will provide you with valuable exposure to cutting-edge technologies and the opportunity to contribute to the success of the organization.

Responsibilities

Assist in the setup and maintenance of hardware, software, and network systems

Provide technical support to employees on IT-related issues

Help  resolve technical problems

Assist in the implementation of IT projects and initiatives

Participate in team meetings and contribute ideas to improve IT processes

Perform other IT-related tasks as assigned

Requirements

Recent graduate with a degree in Computer Science, Information Technology, or a related field

Proficient understanding of IT concepts and technologies

Strong problem-solving skills and attention to detail

Excellent communication and interpersonal skills

Ability to work effectively and with minimal supervision

Benefits

Hands-on experience in a fast-paced fintech environment

Mentorship

Opportunity to work on innovative projects and technologies

Potential for future full-time employment based on performance

How to Apply

If you are passionate about technology and zealous about kickstart your career in fintech, please send your resume and a brief cover letter to hr@lendingscape.co.zm, by 30th May, 2024 at 17:00hrs.

Join us at LendingScape Limited and be part of a team that is shaping the future of financial technology!

Company Description

LendingScape Limited is a leading online and digital impact-based financing company based in Lusaka. Our vision is to be Zambia’s market leader in online and digital financing by the year 2025. We are dedicated to providing innovative and efficient financial solutions to our clients.

Job Description

As an IT Intern at LendingScape Limited, you will have the opportunity to gain hands-on experience in a dynamic fintech environment. You will work closely with our IT team to support various technology initiatives and projects that drive innovation and efficiency within the organization. This internship will provide you with valuable exposure to cutting-edge technologies and the opportunity to contribute to the success of the organization.

Responsibilities

Assist in the setup and maintenance of hardware, software, and network systems

Provide technical support to employees on IT-related issues

Help  resolve technical problems

Assist in the implementation of IT projects and initiatives

Participate in team meetings and contribute ideas to improve IT processes

Perform other IT-related tasks as assigned

Requirements

Recent graduate with a degree in Computer Science, Information Technology, or a related field

Proficient understanding of IT concepts and technologies

Strong problem-solving skills and attention to detail

Excellent communication and interpersonal skills

Ability to work effectively and with minimal supervision

Benefits

Hands-on experience in a fast-paced fintech environment

Mentorship

Opportunity to work on innovative projects and technologies

Potential for future full-time employment based on performance

How to Apply

If you are passionate about technology and zealous about kickstart your career in fintech, please send your resume and a brief cover letter to hr@lendingscape.co.zm, by 30th May, 2024 at 17:00hrs.

Join us at LendingScape Limited and be part of a team that is shaping the future of financial technology!

Will be Responsible for: Responsible for monitoring and fault resolution of power systems at the data centre and other INFRATEL installations as may be assigned from time to time.

Minimum Qualification, Experience and Competence: Full Grade 12 Certificate, Diploma in Electrical & Electronics Engineering, Power Engineering, or related field, 3 years’ experience working on Power systems with extensive troubleshooting experience in Data Centre related field, Member of EIZ, Valid manual driver’s license. He/she should have Extensive knowledge and hands on demonstrated capability of performing basic troubleshooting on Power & cooling equipment and power backup solutions, good knowledge of power system diagnosis and power system configurations – SCADA, repair electrical instruments or testing equipment. Identify solutions to technical design problems that arise in making electrical systems, inspect designs for quality control, report findings, and recommend changes, if necessary, draw diagrams and write specifications about design details of experimental electronics units.

Will be Responsible for: Responsible for monitoring and fault resolution of power systems at the data centre and other INFRATEL installations as may be assigned from time to time.

Minimum Qualification, Experience and Competence: Full Grade 12 Certificate, Diploma in Electrical & Electronics Engineering, Power Engineering, or related field, 3 years’ experience working on Power systems with extensive troubleshooting experience in Data Centre related field, Member of EIZ, Valid manual driver’s license. He/she should have Extensive knowledge and hands on demonstrated capability of performing basic troubleshooting on Power & cooling equipment and power backup solutions, good knowledge of power system diagnosis and power system configurations – SCADA, repair electrical instruments or testing equipment. Identify solutions to technical design problems that arise in making electrical systems, inspect designs for quality control, report findings, and recommend changes, if necessary, draw diagrams and write specifications about design details of experimental electronics units.

We seek a highly organized and detail-oriented Operations Assistant to join our team. The Operations Assistant will play a crucial role in supporting our company’s day-to-day operations and ensuring smooth and efficient workflow. This position will involve various administrative tasks, coordination with different departments, and assisting the Operations Manager with various projects.

Responsibilities:

Administrative Support:

• Vendor and document management
• Assist with data entry and record-keeping.
• Prepare and distribute correspondence, reports, and other documents.
• Schedule and coordinate meetings, appointments, and events.
• Order and manage office supplies and equipment.

Operational Support:

• Promoting Sales with Marketing team
• Management and coordination of raw materials and packaging materials
• Cost management of raw materials and packaging materials
• Coordinate with different departments to ensure smooth operations.
• Track and monitor key operational metrics and report any issues to the Operations Manager.
• Assist with special projects and initiatives as assigned by the Operations Manager.

Communication and Customer Service:

• Communicate effectively with internal and external stakeholders.
• Resolve customer inquiries and complaints in a timely and professional manner.

Qualifications:

• Associate or bachelor’s degree in business administration or a related field is a plus.
• Grade 12 Certificate
• 1-2 years of experience in an administrative or operational support role.
• Excellent organizational and time management skills
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize effectively.
• Positive attitude and willingness to learn.

John Snow Health Zambia Limited

ZAM-Health Project

JOB DESCRIPTION

Job Title: IT Systems Manager

Department/Unit: Administration/IT systems

Location: Lusaka, Zambia

Duration: Full-Time position

Reportso: Director of Operations

Background:

The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program will employ private sector approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), PharmAccess and Mopani Mine.

Position Description:

JSH seeks a dynamic and highly experienced candidate for the position of IT Systems Manager to be based in Lusaka, Zambia. S/he will work closely with the Finance and Operations team to oversee and deploy all ZAM-Health Office IT systems and support with programmatic IT as needed. The IT Systems Manager will report to the Director of Operations.

Roles and Responsibilities:

• Design, manage and implement all ZAM-Health Office IT systems
• Support implementation and adoption of management information systems including effective tracking of all IT assets.
• Work with Administration to maintain up-to-date inventory of all IT equipment and software.
• Maintain & monitor security of all data and electronic files. Review and conduct regular testing of the business continuity plans for all project systems including office operations, ensuring adherence to most current IT security standards and policies.
• Google Workspace Administration: – Manage and administer Google Drive, Calendar, Chat, Meet, Docs, Sheets, Slides, and other Google Workspace applications. Ensure proper configuration, security settings, and data access controls.
• Train users on Google Workspace applications and promote efficient use within the organization.
• Adobe Sign Administration:- Proficiently manage and administer Adobe Sign, including user management, template creation, and integration with other systems.
• Provide technical support to users regarding Adobe Sign functionalities and troubleshooting.
• Administration of Google AODocs:- Administer and support Google AODocs, ensuring smooth operation and user satisfaction. Manage user permissions, document workflows, and integration with other Google Workspace applications.
• Provide technical support and troubleshooting for issues related to AODocs.
• Network and Internetworking Systems: – Plan, set up, and maintain Local Area Networks (LANs) and Wide Area Networks (WANs) across multiple geographical locations.
• Troubleshoot network issues, optimize network performance, and ensure connectivity.
• Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems.
• Maintain and monitor office IT infrastructure and internet connectivity. Resolve telecommunications problems with the telephone network for the office.
• IT Policy Interpretation and application: – Interpret IT policies and procedures, ensuring compliance and best practices are followed throughout the organization.
• Maintain and implement a schedule for preventative maintenance of all IT equipment.
• Provide technical support and assistance to end-users across various offices.
• Respond to IT support requests in a timely manner and escalate issues as needed.
• Maintain documentation related to IT systems, processes, and procedures.
• Maintain materials and up-to-date documentation for all IT activities.
• Coordinate with vendors and ensure effective performance including support of warranty claims.
• Maintain, track and ensure implementation of IT related service level agreements with vendors.
• Provide timely updates on team performance, task schedules to the Director of Operations and the Senior Management team, as applicable.
• Implement and adhere to JSH’s personnel, financial, operations, child safeguarding and fraud management policies.
• Occasional travel to regional offices to support IT systems and provide ongoing support as needed.
• Perform other duties as assigned by the Director of Operations or other senior management staff.

Qualifications:

• Bachelor’s degree Information Technology, Computer Science, or equivalent.
• At least 7 years’ experience in IT Systems Administration, Networking and User support.
• Proven experience in administering Google Workspace applications and AODocs.
• Familiarity with network setup and administration, LANs, WANs, VPNs, and security protocols.
• Strong understanding of IT policies and ability to interpret and apply them effectively.
• Excellent communication skills and ability to train and support users at all levels of the organization.
• Problem-solving skills and ability to troubleshoot technical issues effectively.
• International NGO experience is a MUST
• Candidate should demonstrate supervisory skills and ability to guide and mentor IT personnel.
• Candidate should be proactive and able to equitably allocate tasks to team members; monitor and appraise activities on a regular basis.  S/he should also be able to use project management systems and provide timely updates on progress of tasks to the supervisor, project staff and management.
• Relevant experience with USAID-funded programs and knowledge of USAID rules, and regulations strongly desired.
• Strong client-oriented service inclination and exemplary interpersonal skills.
• Excellent verbal and written communication and presentation skills in English.
• Strong initiative and self-motivation required, with a commitment to teamwork.
• Experience in with setup and administration of servers (Microsoft Windows Server), data servers including disaster recovery and performance tuning.
• Ability to liaise with relevant stakeholders in scheduling and workflow management.
• Experience with IT procurement is strongly desired. Ability and assertiveness in negotiating fair terms with contractors, service providers and vendors is important. This will include ensuring quality and timely delivery of outsourced services.
• Willingness and ability to travel in-country as needed.

Supervision and Reporting:

The IT Systems Manager will work under the guidance and supervision of the Director of Operations.

Mode of Application:

Kindly follow the link below and answer all the questions to submit your applications:

Application Link

Closing Date: 10th July 2024.

John Snow Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions

About

Unifi is a fast-growing multinational financial technology company that specialises in personal lending products that helps make people’s lives easy. Our products are backed by a strong IT and data team that ensures we continue to deliver exciting products that are tailored specifically to our client’s needs.

The Role

The IT Support Specialist’s responsibilities include front-line IT support and customer service for company computers, network devices, audio-visual (AV) equipment, applications, and platforms. The candidate is to work under general supervision, providing excellent customer service. The role would suit recent graduates and/or individuals that are looking to grow their IT knowledge and skills in a fast-paced yet supportive environment.

Responsibilities

• Face-to-face IT support for staff
• Support remote users via remote support software and phone.
  Resolving hardware, software, and networking issues for computers and peripherals.
  Prepare new hires’ computers with all necessary hardware and software components, and create their profiles (install printers, map drives, setup outlook email, bookmarks etc.)
• Logging and keeping good records of Inventory and computer supplies.
• Support the operation of computer peripherals such as scanners, printers, switches, wireless routers, and biometric devices.
• Support conference room and AV equipment (TV, conference phones, video conference systems etc.)
  For new branches, setting up from scratch the hardware and software required, including but not limited to; branch loan software and user configuration, procuring PCs, printers and scanners, networking and cabling as well as setting up internet connectivity and power backups.
  Technical Skills:
• Must be proficient in Microsoft software including Operations Systems
• Troubleshooting experience with the following applications: Microsoft Windows 7-10,) Microsoft Office Suite 2013-2016, Security software, VPN
• Troubleshooting experience with the following hardware: PC components (monitors, hard drive, memory etc.), printers, scanners, wireless access points, AV equipment (projectors, conference phones, video conference equipment), desktop switches/routers etc.
• Troubleshooting basic LAN and WAN connectivity problems
• Printer maintenance to include printer troubleshooting; replacing toner and other consumables like fusers, waste cartridges, maintenance kits, orders, etc.
• Experience with cabling and wiring to enable LAN connectivity to breakout points

JabuPay is a B2B digital wallet designed to help businesses streamline financial transactions in communities where cash is the primary form of payment. Regulated by the Central Bank of Zambia, JabuPay enables businesses to link their wallets to JabuTap machines, allowing them to accept payments via Mastercard and Visa cards, reducing their reliance on cash. With the use of our Smart Safes and JabuTaps, we can digitize cash that can instantly be viewed on the JabuPay app.

Responsibilities:
The Operations Officer will oversee a diverse array of responsibilities encompassing inventory management, facility maintenance, vehicle and equipment handling, and the installation of security safes at customer sites. An ideal candidate will possess strong operational skills, particularly in forklift and truck handling (not mandatory), coupled with proficiency in various storage and operational tasks. Moreover, the incumbent will be accountable for any additional duties assigned by management.

Functions:

Inventory Custody and Management:

Maintain accurate records of company inventory, ensuring adequate availability of products and equipment at all times.
Supervise the efficient and precise reception, storage, and dispatch of products.
Coordinate inventory replenishment as necessary to meet demand.

Equipment and Vehicle Handling:

Safely and efficiently operate equipment such as forklifts, ensuring proper handling of products and equipment.
Drive commercial vehicles for the transportation of products and equipment, adhering to all traffic and safety regulations.

Vehicle Administration and Maintenance:

Administer the custody and preventive maintenance of company vehicles to ensure their optimal functioning and longevity.
Coordinate regular maintenance schedules and inspections, and oversee repairs as necessary to keep vehicles in top condition.

Fuel Consumption and Vehicle Expenses Control:

Monitor and manage fuel consumption and expenses related to vehicles, ensuring cost-effectiveness and adherence to budgetary constraints.

Installation & Maintenance of JabuSafes:

Coordinate and execute the installation of security boxes at customer sites, following established procedures and safety standards.
Utilize appropriate tools and equipment to ensure safe and functional installation of security boxes.

Facility Maintenance:

Assist in basic maintenance of company facilities, including cleaning and organizing storage and workspaces.
Perform minor repairs and coordinate with external service providers for more specialized repairs if necessary.

Logistics Support:

Collaborate with other departments, such as logistics, to ensure efficient coordination of operational activities.
Assist in the receipt and dispatch of products, ensuring accuracy and integrity of inventory records.

Compliance with Safety Regulations:

Adhere to all safety and occupational health regulations in the workplace, using appropriate protective equipment and following established procedures at all times.
Report any safety risks or incidents to the immediate supervisor for corrective action.

Requirements

• Strong operational skills with a focus on inventory and facility management.
• Proficiency in forklift and truck handling (will be an added advantage).
• Experience in vehicle maintenance and logistics.
• Ability to perform installations and basic facility maintenance.
• Strong adherence to safety regulations and procedures.
• Computer literate

We seek a highly organized and detail-oriented Operations Assistant to join our team. The Operations Assistant will play a crucial role in supporting our company’s day-to-day operations and ensuring smooth and efficient workflow. This position will involve various administrative tasks, coordination with different departments, and assisting the Operations Manager with various projects.

Responsibilities:

Administrative Support:

• Vendor and document management
• Assist with data entry and record-keeping.
• Prepare and distribute correspondence, reports, and other documents.
• Schedule and coordinate meetings, appointments, and events.
• Order and manage office supplies and equipment.

Operational Support:

• Promoting Sales with Marketing team
• Management and coordination of raw materials and packaging materials
• Cost management of raw materials and packaging materials
• Coordinate with different departments to ensure smooth operations.
• Track and monitor key operational metrics and report any issues to the Operations Manager.
• Assist with special projects and initiatives as assigned by the Operations Manager.

Communication and Customer Service:

• Communicate effectively with internal and external stakeholders.
• Resolve customer inquiries and complaints in a timely and professional manner.

Qualifications:

• Associate or bachelor’s degree in business administration or a related field is a plus.
• Grade 12 Certificate
• 1-2 years of experience in an administrative or operational support role.
• Excellent organizational and time management skills
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize effectively.
• Positive attitude and willingness to learn.

Our client, in the Telecoms and Mining Industry, is looking to hire an operations Manager who will be responsible for overseeing and managing all aspects of production, procurement, and stock levels within the company. This role requires strong leadership, organizational skills, and the ability to effectively coordinate activities to ensure smooth operations and optimal performance.

Responsibilities

Production Management

• Develop and implement production schedules to meet customer demands and optimize efficiency.
• Monitor production processes to ensure quality standards are met and identify areas for improvement.
• Coordinate with production teams to address any issues or bottlenecks that may arise.
• Implement strategies to increase productivity while minimizing costs.

Procurement

• Develop and maintain relationships with suppliers to ensure timely delivery of materials and equipment.
• Negotiate contracts and terms with suppliers to secure favorable pricing and terms.
• Monitor market trends and supplier performance to identify opportunities for cost savings and process improvements.
• Work closely with the purchasing team to forecast demand and maintain appropriate inventory levels.

Stock Management

• Develop and implement stock management procedures to ensure accurate tracking and reporting of inventory levels.
• Coordinate with warehouse and logistics teams to optimize storage space and streamline inventory management processes.
• Conduct regular stock audits and cycle counts to reconcile inventory discrepancies and identify areas for improvement.
• Develop and implement strategies to minimize stockouts and excess inventory.

Job Requirements

• Must have a Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in a manufacturing or production environment.
• Strong understanding of production processes, procurement practices, and inventory management principles.
• Excellent leadership and communication skills, with the ability to effectively coordinate and motivate teams.
• Strong analytical and problem-solving skills, with the ability to make data- driven decisions.
• Proficiency in procurement / inventory management software and Microsoft Office Suite.

Additional Requirements:

• Ability to work under pressure and meet tight deadlines.
• Willingness to adapt to changing priorities and work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work outside of regular business hours as needed.

How to Apply
Applicants should send their resumes to jobs@topfloor.co.zm with the job title as the email subject before 12th June 2024. Only shortlisted candidates will be contacted.

If you think you are skilled, awesome, passionate about hospitality, love people, and can wear a warm smile, we want you to join us!

Core Competencies: To excel in this role, the Operations Manager should possess the following core competencies:

1. Strategic direction and leadership
2. Planning and organization
3. Governance
4. Effective communication

Essential Duties and Responsibilities:

1. Ensure the effective and efficient operations of hotel units in Kasama.
2. Lead Unit Managers to create an environment that ensures consistent guest satisfaction according to Brand Standards.
3. Monitor hotel performance through guest satisfaction systems l]and financial reports, and take corrective action when necessary.
4. Ensure Unit Managers maintain product and service quality standards by conducting evaluations, investigating complaints, and initiating corrective actions.
5. Develop an annual business plan, including an operating budget and marketing plan, at least 90 days before the end of each fiscal year, in line with the Company Mandate.
6. Prepare property reports for management that clearly explain operational effectiveness, trends, and variances.
7. Work with the Country Human Resources Manager to establish and maintain a proactive human resources function to ensure employee motivation, training and development, wage and benefits administration, and compliance with labour regulations.
8. Collaborate with the Country Sales and Marketing Manager to implement marketing, sales, and operational activities, achieving or exceeding the hotel’s annual business and marketing plan goals.
9. Ensure good safety practices for employees and guests; maintain proper emergency and security procedures in the hotel units.
10. Establish and maintain preventive maintenance programs for Unit Managers to follow.
11. Implement and maintain effective open-door communication systems across all departments to reach all members of the organization.
12. Ensure the hotel operates in compliance with all applicable laws, ordinances, regulations, and requirements of local, provincial, and national authorities.

Requirements:

• Minimum diploma in Hospitality or Related fields
• At least 3 years experience (hospitality added advantage)
• Proven experience as an Operations Manager or in a similar managerial role
• Strong strategic, organizational, and leadership skills
• Excellent communication and governance abilities
• In-depth understanding of hotel management best practices and relevant laws and guidelines
• Financial acumen and experience with budgeting and financial analysis
• Ability to lead and motivate a team to achieve excellent performance

How to Apply: Qualified candidates should email their resume and cover letter to recruitment@theurbanhotelgroup.com detailing their experience and what makes them a perfect fit for the role by Friday 14th June 2024

Hotprints Limited is Zambia’s leading provider of Printing and Corporate Branding services. We are looking for the best candidate to fill the position of Operations Manager. Do you have what it takes?

Job Summary

Reporting to the Company Chief Executive Officer, key responsibilities for this role include overseeing the operations/production and logistics of the business and to lead and supervise the operations/production team. The role also involves designing and implementing strategies/processes to manage all day-to-day production, operations and logistical needs to meet timely, effective, and efficient delivery of customer needs.

Superb interpersonal and leadership skills are vital for this role as well as teamwork and integrity. The jobholder should also be an excellent written and verbal communicator and possess the ability to identify opportunities for growth.

Responsibilities:

a)      Formulating operational KPIs for the team in line with the Company’s overall strategic plans

b)     Designing and implementation of operations guidelines, policies and procedures to enhance and improve production of customer orders

c)      Scheduling working routines for Operations and Logistics staff to ensure smooth and timely execution of customer orders

d)     Collaborating with Finance & Admin, Marketing teams in planning to ensure that at all times, the company has sufficient resources such as personnel, materials and equipment availability in order to meet customer orders

e)     Ensuring that ALL customer orders are executed in a timely, efficient and cost-effective manner

f)       Carrying out quality control checks on all products and services from the operations department for client satisfaction (On-spec)

g)      Ensuring that company machinery, equipment and vehicles are well maintained through regular checkups and service routines

h)     Submitting preventive and corrective maintenance reports on a daily and weekly basis

i)       Performing regular operations employees’ evaluations to determine areas of improvement

j)       Effective and prompt communication on equipment breakdown, resource unavailability or any other areas which need urgent attention

k)      Preparation of ad-hoc, weekly and monthly reports on the state of the operations and logistics department

l)       Leading teams and ensuring that staff is motivated.

m)    Any other duties assigned by the supervisor.

Qualifications, Experience and other Requirements:

a)      Bachelor’s degree in Production Management, Business Administration or related field

b)     At least 2-3 years’ experience in a similar position

c)      Ability to work under an extremely busy environment as well as ability to multi-task.

d)     Full Grade 12 Certificate

e)     Experience in the Printing, Branding or other fast moving and busy environments is desirable for this role

f)       Outstanding leadership abilities

g)      Excellent written and verbal communication skills

h)     Working knowledge of the latest business policies and regulations

i)       Demonstrable analytical thinking and business insight

j)       Valid driving license (advantage)

Hotprints Limited is Zambia’s leading provider of Printing and Corporate Branding services. We are looking for the best candidate to fill the position of Operations Manager. Do you have what it takes?

Job Summary

Reporting to the Company Chief Executive Officer, key responsibilities for this role include overseeing the operations/production and logistics of the business and to lead and supervise the operations/production team. The role also involves designing and implementing strategies/processes to manage all day-to-day production, operations and logistical needs to meet timely, effective, and efficient delivery of customer needs.

Superb interpersonal and leadership skills are vital for this role as well as teamwork and integrity. The jobholder should also be an excellent written and verbal communicator and possess the ability to identify opportunities for growth.

Responsibilities:

a)      Formulating operational KPIs for the team in line with the Company’s overall strategic plans

b)     Designing and implementation of operations guidelines, policies and procedures to enhance and improve production of customer orders

c)      Scheduling working routines for Operations and Logistics staff to ensure smooth and timely execution of customer orders

d)     Collaborating with Finance & Admin, Marketing teams in planning to ensure that at all times, the company has sufficient resources such as personnel, materials and equipment availability in order to meet customer orders

e)     Ensuring that ALL customer orders are executed in a timely, efficient and cost-effective manner

f)       Carrying out quality control checks on all products and services from the operations department for client satisfaction (On-spec)

g)      Ensuring that company machinery, equipment and vehicles are well maintained through regular checkups and service routines

h)     Submitting preventive and corrective maintenance reports on a daily and weekly basis

i)       Performing regular operations employees’ evaluations to determine areas of improvement

j)       Effective and prompt communication on equipment breakdown, resource unavailability or any other areas which need urgent attention

k)      Preparation of ad-hoc, weekly and monthly reports on the state of the operations and logistics department

l)       Leading teams and ensuring that staff is motivated.

m)    Any other duties assigned by the supervisor.

Qualifications, Experience and other Requirements:

a)      Bachelor’s degree in Production Management, Business Administration or related field

b)     At least 2-3 years’ experience in a similar position

c)      Ability to work under an extremely busy environment as well as ability to multi-task.

d)     Full Grade 12 Certificate

e)     Experience in the Printing, Branding or other fast moving and busy environments is desirable for this role

f)       Outstanding leadership abilities

g)      Excellent written and verbal communication skills

h)     Working knowledge of the latest business policies and regulations

i)       Demonstrable analytical thinking and business insight

j)       Valid driving license (advantage)

SKILLS & COMPETENCIES

TCP/IP networking with WAN/LAN/VLAN/ experience

Routers, Switches and Firewalls

Understanding of Physical & Virtual infrastructures

Knowledge on VMware virtualisation, SAN and NAS storage environment

Knowledge on Backup Methodologies & Technologies

Extensive troubleshooting experience, Proactive attitude and attention to detail.

Strong operational discipline and problem-solving skills

Ability to work in a team as a strong team player

KEY RESPONSIBILITIES 

– Perform vendor management activities such coordination with ISP, Telecoms and other third party providers

– Carry out LAN, Surveillance and Server Deployment Projects

– Manage & Maintain the hardware and software inventory of client’s infrastructure including servers, network appliances along with software and License contracts / subscription.

– Receive, analyse, attend to and document the reported issues by clients and escalate as appropriate.

– Ensure infrastructure uptime of 99%

– Monitor networks and security issues, ensures patching of core infrastructure including firmware upgrades, OS patching, anti-virus upgrades and policy implementation.

QUALIFICATIONS

– MUST HAVE a minimum 3 years of similar experience with traceable references

– Full grade 12 certificate with at least a credit in Mathematics and English

– Degree or Diploma in computer science/information technology or IT related Field.

– Drivers License

SKILLS & COMPETENCIES

TCP/IP networking with WAN/LAN/VLAN/ experience

Routers, Switches and Firewalls

Understanding of Physical & Virtual infrastructures

Knowledge on VMware virtualisation, SAN and NAS storage environment

Knowledge on Backup Methodologies & Technologies

Extensive troubleshooting experience, Proactive attitude and attention to detail.

Strong operational discipline and problem-solving skills

Ability to work in a team as a strong team player

KEY RESPONSIBILITIES 

– Perform vendor management activities such coordination with ISP, Telecoms and other third party providers

– Carry out LAN, Surveillance and Server Deployment Projects

– Manage & Maintain the hardware and software inventory of client’s infrastructure including servers, network appliances along with software and License contracts / subscription.

– Receive, analyse, attend to and document the reported issues by clients and escalate as appropriate.

– Ensure infrastructure uptime of 99%

– Monitor networks and security issues, ensures patching of core infrastructure including firmware upgrades, OS patching, anti-virus upgrades and policy implementation.

QUALIFICATIONS

– MUST HAVE a minimum 3 years of similar experience with traceable references

– Full grade 12 certificate with at least a credit in Mathematics and English

– Degree or Diploma in computer science/information technology or IT related Field.

– Drivers License

Background Community Climate Solutions 

Community Climate Solutions is a start-up focused on developing holistic and trusted carbon offset projects that benefit both the climate as well as the rural subsistence farmers. Headquartered in Zug and Lusaka, we have a team of over 30 people and are growing rapidly, with the majority of staff permanently residing in and serving over 100’000 farmers in Zambia.

Our carbon capture model is to empower rural subsistence farmers to reduce and remove carbon emissions from their own agricultural land and its surroundings. Our interventions are centered on (i) reducing uncontrolled bush fires and (ii) restoring the Miombo ecosystem, all by equipping and incentivizing the individual farmers. These activities increase carbon storage, which we monetize on behalf of the farmers using the voluntary carbon market. Executed with our social mind set and mission, this allows us to multiply the farmers income and drastically reduce severe poverty.

Our differentiating factors are (i) focusing on direct household payment, with farmers getting paid for the amount of carbon they remove on their own fields and surrounding areas, enabling them to become self-motivated eCO2preneurs. (ii) Our projects are embedded in an existing and expanding ecosystem comprising vocational education facilities, a microfinance institution and an affordable housing provider, which ensure community payouts are multiplied and invested for generations.

Job Description

We are now looking to hire an IT manager, with the following responsibilities:

Support the set up of the CCS IT platform on Microsoft Power Apps

Manage the CCS Microsoft Cloud Service and Ecosystem

Systems administration for our growing staff base

Device management (both software and hardware) of the staff

Management of local on-prem IT infrastructure

Staff IT support

Job Requirements

Please only apply if you fulfill the following requirements:

Significant experience in Microsoft cloud solutions

In-depth knowhow on the Microsoft products

At least 5 years of experience in system administration

Proven programming skills in PowerShell or otherwise extensive programming experience

University degree in IT related fields

How to apply

Please apply by sending the following to info@community-climate.com (deadline 16 June 2024):

Detailed CV

Cover letter detailing your motivation and vision for the role

Two references from previous employers

Salary expectations

Degree certificates

Background Community Climate Solutions 

Community Climate Solutions is a start-up focused on developing holistic and trusted carbon offset projects that benefit both the climate as well as the rural subsistence farmers. Headquartered in Zug and Lusaka, we have a team of over 30 people and are growing rapidly, with the majority of staff permanently residing in and serving over 100’000 farmers in Zambia.

Our carbon capture model is to empower rural subsistence farmers to reduce and remove carbon emissions from their own agricultural land and its surroundings. Our interventions are centered on (i) reducing uncontrolled bush fires and (ii) restoring the Miombo ecosystem, all by equipping and incentivizing the individual farmers. These activities increase carbon storage, which we monetize on behalf of the farmers using the voluntary carbon market. Executed with our social mind set and mission, this allows us to multiply the farmers income and drastically reduce severe poverty.

Our differentiating factors are (i) focusing on direct household payment, with farmers getting paid for the amount of carbon they remove on their own fields and surrounding areas, enabling them to become self-motivated eCO2preneurs. (ii) Our projects are embedded in an existing and expanding ecosystem comprising vocational education facilities, a microfinance institution and an affordable housing provider, which ensure community payouts are multiplied and invested for generations.

Job Description

We are now looking to hire an IT manager, with the following responsibilities:

Support the set up of the CCS IT platform on Microsoft Power Apps

Manage the CCS Microsoft Cloud Service and Ecosystem

Systems administration for our growing staff base

Device management (both software and hardware) of the staff

Management of local on-prem IT infrastructure

Staff IT support

Job Requirements

Please only apply if you fulfill the following requirements:

Significant experience in Microsoft cloud solutions

In-depth knowhow on the Microsoft products

At least 5 years of experience in system administration

Proven programming skills in PowerShell or otherwise extensive programming experience

University degree in IT related fields

How to apply

Please apply by sending the following to info@community-climate.com (deadline 16 June 2024):

Detailed CV

Cover letter detailing your motivation and vision for the role

Two references from previous employers

Salary expectations

Degree certificates

Background Community Climate Solutions 

Community Climate Solutions is a start-up focused on developing holistic and trusted carbon offset projects that benefit both the climate as well as the rural subsistence farmers. Headquartered in Zug and Lusaka, we have a team of over 30 people and are growing rapidly, with the majority of staff permanently residing in and serving over 100’000 farmers in Zambia.

Our carbon capture model is to empower rural subsistence farmers to reduce and remove carbon emissions from their own agricultural land and its surroundings. Our interventions are centered on (i) reducing uncontrolled bush fires and (ii) restoring the Miombo ecosystem, all by equipping and incentivizing the individual farmers. These activities increase carbon storage, which we monetize on behalf of the farmers using the voluntary carbon market. Executed with our social mind set and mission, this allows us to multiply the farmers income and drastically reduce severe poverty.

Our differentiating factors are (i) focusing on direct household payment, with farmers getting paid for the amount of carbon they remove on their own fields and surrounding areas, enabling them to become self-motivated eCO2preneurs. (ii) Our projects are embedded in an existing and expanding ecosystem comprising vocational education facilities, a microfinance institution and an affordable housing provider, which ensure community payouts are multiplied and invested for generations.

Job Description

We are now looking to hire an IT manager, with the following responsibilities:

Support the set up of the CCS IT platform on Microsoft Power Apps

Manage the CCS Microsoft Cloud Service and Ecosystem

Systems administration for our growing staff base

Device management (both software and hardware) of the staff

Management of local on-prem IT infrastructure

Staff IT support

Job Requirements

Please only apply if you fulfill the following requirements:

Significant experience in Microsoft cloud solutions

In-depth knowhow on the Microsoft products

At least 5 years of experience in system administration

Proven programming skills in PowerShell or otherwise extensive programming experience

University degree in IT related fields

How to apply

Please apply by sending the following to info@community-climate.com (deadline 16 June 2024):

Detailed CV

Cover letter detailing your motivation and vision for the role

Two references from previous employers

Salary expectations

Degree certificates

The Operations Manager will be responsible for overseeing the daily operations, ensuring efficient and effective production processes, maintaining high-quality standards, managing the workforce, and optimizing productivity.

This role involves strategic planning, resource management, and continuous improvement initiatives to ensure the plant meets its production goals and operates profitably.

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

Special Hope Network is looking to fill the position of M&E/Data Coordinator with the following duties and responsibilities:

Key Responsibilities:

Develop:

Design robust M&E frameworks, tools, and procedures to track and evaluate program activities and outcomes.
Create detailed M&E reports and dashboards for internal and external stakeholders.
Develop training materials and support resources for staff on M&E methodologies and best practices.

Implement:

Oversee data collection processes to ensure accuracy, consistency, and timeliness.
Manage data storage, retrieval, and archiving to maintain data integrity.
Conduct thorough data analysis to assess program performance and impact.
Ensure compliance with donor requirements and organizational policies through regular audits and validations.
Stay updated on the latest M&E trends and technologies to implement innovative solutions.

Strategic Planning:

Provide data-driven insights and recommendations for strategic planning and program development.
Collaborate with program teams, donors, and other stakeholders to align M&E efforts with organizational goals.
To enhance overall program monitoring and evaluation and contribute to quality assurance and continuous improvement initiatives.

If you are interested, please click the link here.

The Operations Coordinator is responsible for overseeing all operational support departments (Logistics, Finance, Administration and HR) for Sani Foundation to ensure and improve the performance, productivity, efficiency and sustainability of Sani Foundation operations. The manager is one of the public faces of the Foundation and needs to create and maintain a positive image of the organization. Public relations and awareness are key components of this position. The Operations Coordinator will report to the Executive Director and will supervise the Finance and Amin Officer and other support staff .

Main Job Tasks and Responsibilities

Operations Management

• Directly supervise and coordinate support departments, i.e. Logistics, Finance, Admin. and HR
• Ensure that the Sani Foundation and all its staff and stakeholders operate in accordance with Sani Foundation policies and procedures.
• In coordination with the management team, oversee the collaboration of the Sani Foundation departments to ensure a results-oriented approach.
• Develop and improve processes and policies in support of organizational goals.
• Monitor performance of systems and implement improvements.
• Liaison with top management and assist in the development of strategic plans for operational activity.
• Facilitate coordination and communication between support functions.

Representation

• Establish a good rapport with local administrative, labour, customs, immigration, and other officials to ensure that Sani Foundation projects conform to local laws and customs and to minimize restraints on project implementation.
• Establish and maintain good rapport with other NGO’s and other development actors.

Financial Management

• Review financial statements and data and utilize financial data to improve sustainability.
• Prepare and control operational budgets and inventory.
• Plan effective strategies for the financial sustainability of the organization.

Human Resources

• Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
• Promote staff development through trainings, staff exchanges and innovative learning opportunities within and outside the organization
• Manage quality and quantity of employee productivity.

Key Competencies

• Critical thinking and problem-solving skills, planning and organizing, decision-making, communication skills, persuasiveness, influencing and leading, delegation, team work, negotiation, conflict management, adaptability, stress tolerance, Flexibility, Ability to work independently and meet deadlines.

Education and Experience

• Diploma or Degree in business administration, project management, Finance, management,
• Experience in logistics, finance and administration and general coordination
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting principles and practices
• Knowledge of human resource principles and practices
• Knowledge of project management principles and practices
• NGO Experience is preferred but not required.

Knowledge, Skills and Abilities:

• Resourceful, responsible and self-starting
• Financial, budgetary and excel skills.
• Proficient in Microsoft systems and packages (Windows, Office, Outlook).
• Organizational and personal time management skills.
• Can demonstrate ability to prioritize.
• Ability to communicate, negotiate and influence people from different back grounds and professions and those at different levels; Government, partners (UN, NGOs, CBOs, donors) from senior officials and community members.
• Analytical skills: ability to understand, analyze, summarize and share information, re packaging information for different audiences.
• Flexible and able to adapt to a quickly changing environment by applying knowledge and experience to solve unforeseen and unexpected problems.

Job application procedure

Interested candidate who meet the above requirements can apply by sending a CV and Cover letter to info@sanifoundationzambia.org by Monday 24th June 2024.

Application submitted via any other method will not be considered.

The Operations Coordinator is responsible for overseeing all operational support departments (Logistics, Finance, Administration and HR) for Sani Foundation to ensure and improve the performance, productivity, efficiency and sustainability of Sani Foundation operations. The manager is one of the public faces of the Foundation and needs to create and maintain a positive image of the organization. Public relations and awareness are key components of this position. The Operations Coordinator will report to the Executive Director and will supervise the Finance and Amin Officer and other support staff .

Main Job Tasks and Responsibilities

Operations Management

• Directly supervise and coordinate support departments, i.e. Logistics, Finance, Admin. and HR
• Ensure that the Sani Foundation and all its staff and stakeholders operate in accordance with Sani Foundation policies and procedures.
• In coordination with the management team, oversee the collaboration of the Sani Foundation departments to ensure a results-oriented approach.
• Develop and improve processes and policies in support of organizational goals.
• Monitor performance of systems and implement improvements.
• Liaison with top management and assist in the development of strategic plans for operational activity.
• Facilitate coordination and communication between support functions.

Representation

• Establish a good rapport with local administrative, labour, customs, immigration, and other officials to ensure that Sani Foundation projects conform to local laws and customs and to minimize restraints on project implementation.
• Establish and maintain good rapport with other NGO’s and other development actors.

Financial Management

• Review financial statements and data and utilize financial data to improve sustainability.
• Prepare and control operational budgets and inventory.
• Plan effective strategies for the financial sustainability of the organization.

Human Resources

• Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
• Promote staff development through trainings, staff exchanges and innovative learning opportunities within and outside the organization
• Manage quality and quantity of employee productivity.

Key Competencies

• Critical thinking and problem-solving skills, planning and organizing, decision-making, communication skills, persuasiveness, influencing and leading, delegation, team work, negotiation, conflict management, adaptability, stress tolerance, Flexibility, Ability to work independently and meet deadlines.

Education and Experience

• Diploma or Degree in business administration, project management, Finance, management,
• Experience in logistics, finance and administration and general coordination
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting principles and practices
• Knowledge of human resource principles and practices
• Knowledge of project management principles and practices
• NGO Experience is preferred but not required.

Knowledge, Skills and Abilities:

• Resourceful, responsible and self-starting
• Financial, budgetary and excel skills.
• Proficient in Microsoft systems and packages (Windows, Office, Outlook).
• Organizational and personal time management skills.
• Can demonstrate ability to prioritize.
• Ability to communicate, negotiate and influence people from different back grounds and professions and those at different levels; Government, partners (UN, NGOs, CBOs, donors) from senior officials and community members.
• Analytical skills: ability to understand, analyze, summarize and share information, re packaging information for different audiences.
• Flexible and able to adapt to a quickly changing environment by applying knowledge and experience to solve unforeseen and unexpected problems.

Job application procedure

Interested candidate who meet the above requirements can apply by sending a CV and Cover letter to info@sanifoundationzambia.org by Monday 24th June 2024.

Application submitted via any other method will not be considered.

Pact Overview

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact Zambia is currently seeking a self-motivated, highly competent and outcome-oriented individual to fill the position of IT Assistant and support the PACT Zambia ICT department.

Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The IT Department contributes to realizing this by providing quality ICT related support to all ZIH project staff and the Country Office.

The IT Assistant is responsible for providing technical support and assistance to the organization’s IT infrastructure and end-users. This role involves maintaining and troubleshooting hardware and software systems, assisting with network administration, and ensuring the efficient operation of IT resources.

Key Responsibilities:

• Provide timely and effective technical support to ZIH project staff, resolving hardware and software issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Troubleshoot hardware and software problems.
• Deliver user support for the ZIH Project, whether in-person or remotely.
• Occasionally provide support outside of regular working hours.
• Assist in managing and maintaining the organization’s network infrastructure, including switches, routers, and firewalls.
• Monitor network performance and security, ensuring the network remains stable and secure.
• Assist in setting up and managing user accounts, permissions, and access control.
• Install, update, and configure software applications on user computers.
• Assist in maintaining the organization’s cybersecurity measures, including antivirus software, firewalls, and intrusion detection systems.
• Help educate end-users about security best practices.
• Maintain accurate records of hardware and software inventory.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience in providing IT support and troubleshooting.
• Knowledge of computer hardware, software, and network systems.
• Familiarity with operating systems (Windows, macOS, Linux).
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
• Minimum of 3 years’ experience in a similar role with limited supervision, demonstrating an understanding of health information systems within a fast-paced environment.

Instructions On How To Apply:

If you believe you are the ideal person we are looking for, please submit your application letter and a Curriculum Vitae online via email describing why you are the right candidate for this position detailing your experience and three (3) professional referees from your previous and current place of employment. Please send the application through Email: pactzambiajobs@pactworld.org and indicate the position title you are applying for in the subject line. Only the applications sent by email will be reviewed.

The deadline for receiving applications is 10th July 2024. Only shortlisted candidates will be contacted.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the client:

Billiam works limited is a privately held company based on the Copperbelt and specialized in maintenance and repair, as well as the supply of a wide range of spare parts for heavy machinery such as; Caterpillar, Komatsu, Volvo, Sinotruck, Hyndai, Shantui, Liugong Spare.

About the role:

Our client is seeking a skilled IT Officer to join their team. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving their IT infrastructure.

Key Responsibilities:

• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 2 + years of proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.

Skills Required:

• IT support
• Hardware and software troubleshooting
• Network administration
• Security management
• IT policies and procedures
• Project management
• Communication
• Problem-solving
• Attention to detail
• Technical documentation

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 30thof June 2024.

Pact Overview
At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact seeks a highly qualified Operations and Logistics Officer to work on Pact Zambia’s portfolio of projects. These include CHEKUP, ACHIEVE and most importantly the five-year USAID/Zambia Integrated Health Activity (ZIH) contract. ZIH is a five-year project led by Pact in partnership with Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV, and Viamo. ZIH will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client-centered HIV, tuberculosis; maternal, newborn and child health; family planning; and reproductive health. The project will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central Provinces. Pact works closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

The Ndola Operations and Logistics Officer will support the Operations Manager in overseeing and managing various aspects of the organization’s day-to-day operations to ensure a smooth and efficient work environment. Your role will encompass general administration, utilities management, security coordination, office supplies management, event organization, as well as supporting asset and fleet management. Your attention to detail and ability to multitask will be essential in maintaining a productive and efficient workplace.

Duties & Responsibilities

General Administration:

• Support the Operations Manager to manage and maintain all project office supplies, ensuring their availability and timely replenishment. Submit a monthly usage report and coordinate with provincial teams to establish a quarterly re-order system for stationery and office supplies, to avoid any stock-outs.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain and update various administrative records, databases, and filing systems.
• Help with scheduling meetings, appointments, and travel arrangements for staff.

Facilities and Utilities Management:

In consultation with the Operations Manager, establish a lease and services tracker and ensure all project leases and service agreements are up-to-date.

• Coordinate with property owners to submit invoices in a timely manner and submit to finance for payment when due.
• Ensure all properties are in good condition and liaise with landlords to resolve all maintenance/repair issues efficiently.
• Oversee the efficient functioning of office utilities, such as electricity, water, and internet services
• Coordinate with Provincial operations staff to ensure that all office utilities bills are reviewed and submitted to finance in a timely manner to avoid interruptions.
• Coordinate with provincial operations staff to ensure all cleaning and maintenance agreements are in order and that premises are always maintained in good and hygienic order.
• Monitor utility usage and explore strategies for energy conservation.

Events Management:

• Support the Operations Manager to organize and execute internal and external events, such as meetings, workshops, conferences, and seminars.
• Support the Provincial teams and Procurement Manager with co-ordinating vendors, suppliers, and service providers to ensure event requirements are met.
• Track expenses, and follow-up with vendors to submit invoices for processing in a timely manner.
• Assist in event logistics, including venue selection, catering, audio-visual setup, and event registration.

Security Coordination:

• Collaborate with security company to maintain a secure and safe work environment.
• Work with provincial operations staff to ensure all provincial and district offices are adequately secured.
• Act as custodian of all office keys at Lusaka head office, and ensure the offices are locked and opened according to set office hours.
•  Implement security protocols and procedures for the protection of employees, visitors, and company assets.
• Ensure incident and police reports are submitted for any missing, stolen goods within 7 days of an incident.

Asset Management Support:

• Assist the Logistics team in tracking and maintaining the organization’s assets, including office equipment, furniture, and clinical supplies/consumables.
• In consultation with the Operations Manager, perform periodic asset audits to ensure accurate records and asset condition.
• Collaborate with relevant teams to address asset-related issues and facilitate repairs or replacements as needed.

Fleet Management Support

• Assist the Operations Manager in overseeing the ZIH Project fleet
• Work with the Fleet supervisors to ensure all vehicles are serviced, always repaired and road-worthy
• Coordinate with the fleet supervisors to submit procurement requisitions and vehicle service quotes in a timely manner, and follow-up with procurement on issuance of relevant purchase orders
• Support the Operations Manager with timely submission of invoices and follow-up with finance to ensure all invoices are paid on time.

Qualifications & Competencies

• Bachelor’s degree or Higher Diploma in Business Administration or a related field is preferred.
• 5 years of proven experience in administrative roles, event management, and/or logistics.
• Strong organizational and time-management skills, with the ability to multitask effectively.
• Excellent communication and interpersonal skills to interact with various stakeholders.
• Attention to detail and a high level of accuracy in managing records and documents.
• Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Basic knowledge of asset management principles and practices is an advantage.
• Ability to work independently as well as part of a team and adapt to dynamic work environments.
• Demonstrated problem-solving skills and the ability to remain composed under pressure.

Instructions On How to Apply:

If you believe you are the ideal person we are looking for, please submit your application letter and a Curriculum Vitae online via email describing why you are the right candidate for this position detailing your experience and three (3) professional referees from your previous and current place of employment. Please send the application through Email: pactzambiajobs@pactworld.org and indicate the position title you are applying for in the subject line. Only the applications sent by email will be reviewed.

The deadline for receiving applications is 27th June 2024. Only shortlisted candidates will be contacted.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Locally based candidates are encouraged to apply.

IT TECHNICIAN

• Location: Lusaka
• Company: Jianfeng Company Limited
• Job Type: Contract

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description

We are currently seeking a skilled IT Technician to join our growing team.

The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

• Maintain inventory of all hardware and software resources
• Ensure security and privacy of networks and computer systems.
• Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.
• Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.
• Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.
• Stay updated with the latest industry trends and technologies

Requirements:

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum 1 year of proven experience in IT support.
• Strong technical knowledge of computer hardware, software, surveillance equipment and networks.
• Excellent problem-solving and troubleshooting skills.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Friendly and supportive work environment

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to chrischisuta@gmail.com.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT TECHNICIAN

• Location: Lusaka
• Company: Jianfeng Company Limited
• Job Type: Contract

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description

We are currently seeking a skilled IT Technician to join our growing team.

The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

• Maintain inventory of all hardware and software resources
• Ensure security and privacy of networks and computer systems.
• Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.
• Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.
• Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.
• Stay updated with the latest industry trends and technologies

Requirements:

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum 1 year of proven experience in IT support.
• Strong technical knowledge of computer hardware, software, surveillance equipment and networks.
• Excellent problem-solving and troubleshooting skills.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Friendly and supportive work environment

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to chrischisuta@gmail.com.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT TECHNICIAN

• Location: Lusaka
• Company: Jianfeng Company Limited
• Job Type: Contract

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description

We are currently seeking a skilled IT Technician to join our growing team.

The ideal candidate should have a strong background in information technology, with expertise in computer systems, networks, surveillance equipment and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

• Maintain inventory of all hardware and software resources
• Ensure security and privacy of networks and computer systems.
• Provide first-line technical support to users including troubleshooting and resolving IT related issues directly in person, via phone or remote access.
• Install, configure, and maintain hardware and software on computers, mobile devices, Surveillance systems and networks.
• Troubleshoot hardware and software issues, including computers, printers, surveillance equipment and servers.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.
• Stay updated with the latest industry trends and technologies

Requirements:

• Bachelor’s degree in information technology, Computer Science, or related field.
• Minimum 1 year of proven experience in IT support.
• Strong technical knowledge of computer hardware, software, surveillance equipment and networks.
• Excellent problem-solving and troubleshooting skills.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Friendly and supportive work environment

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to chrischisuta@gmail.com.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are urgently looking for an IT TECHNICIAN to fill up the vacancy at our NDOLA BRANCH.

Requirements:

1. Must have a grade 12 Certificate.
2. Proven experience as IT Technician or relevant position.

3. Excellent diagnostic and problem-solving skills.
4. Knowledge & Experience in the repair of Printers and Copiers is a must.
5. Excellent communication ability.
6. Outstanding organizational and time-management skills.
7. In depth understanding of diverse computer systems and networks.
8. Good knowledge of internet security and data privacy principles.
9. Certificate or better in the relevant field.
10. Certification as IT Technician will be an added advantage.

Note that all applications must be addressed to the Accounts Assistant, Pull Green Ltd and dropped at Shop 1 situated at Nakonde construction Building along Buteko avenue near Buteko Restaurant, Ndola or email your Curriculum Vitae to finance@pullgreen.co.zm .

We are urgently looking for an IT TECHNICIAN to fill up the vacancy at our NDOLA BRANCH.

Requirements:

1. Must have a grade 12 Certificate.
2. Proven experience as IT Technician or relevant position.

3. Excellent diagnostic and problem-solving skills.
4. Knowledge & Experience in the repair of Printers and Copiers is a must.
5. Excellent communication ability.
6. Outstanding organizational and time-management skills.
7. In depth understanding of diverse computer systems and networks.
8. Good knowledge of internet security and data privacy principles.
9. Certificate or better in the relevant field.
10. Certification as IT Technician will be an added advantage.

Note that all applications must be addressed to the Accounts Assistant, Pull Green Ltd and dropped at Shop 1 situated at Nakonde construction Building along Buteko avenue near Buteko Restaurant, Ndola or email your Curriculum Vitae to finance@pullgreen.co.zm .

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

Impact Network works with the Ministry of Education in its efforts to achieve universal primary education. Founded in 2009, Impact Network is a Zambia-based non-profit organization that is working to improve the quality of education in Zambian community schools. Impact Network works in Katete, Sinda, Lusangazi and Petauke Districts in Eastern Province. Impact Network is an equal opportunity employer. For more information see: www.impactnetwork.org.

Job Description
Operations Coordinators oversee a cluster of schools and is responsible for the day-to-day functions including: financial reporting, building maintenance, technical support, managing inventory and strengthening community relations.

Responsibilities and expectations include:

• Visit all schools on a weekly basis and deliver supplies.
• Complete all operations reports for every school each week.
• Oversee infrastructure and furniture maintenance works at schools.
• Effectively and timely budget for all programme activities in the assigned cluster.
• Handle all expenditure and ensure timely financial reporting for the assigned cluster.
• Manage school supply delivery/inventory and carry out monthly stock takes.
• Manage all site inventory such as motorbikes and fuel and ensuring these are properly used and accounted for.
• Manage the school equipment and ensure its security.
• Oversee the functionality and security of school solar systems.
• Ensure proper documentation for all damaged school equipment and solar components.
• Ensure that all incidents related to theft or attempted theft are thoroughly documented and timely reported to all relevant officials.
• Communicate all staffing, infrastructure and administrative issues to the management team.
• Work in sync with the teacher supervisor in your assigned cluster.
• Provide routine guidance every day and conduct trainings for school staff during and between school terms as assigned.
• Build relationships with PTA members and community members in assigned cluster.
• Additional tasks based on organization needs.

Requirements

• Candidates should have at least a relevant college or university qualification from a recognized institution + 1 year relevant work experience particularly field work.
• Excellent communicator, both written and verbal in English and Chinyanja
• Demonstrable tech skills: typing, e-mail, Word, Excel, smartphone usage, scanning a must
• Attention to detail, integrity, reliability and punctuality
• The ability to troubleshoot and provide reasonable solutions as problems arise
• Willing to reside near the Impact Network village site office and travel by motorbike
• Experience working in rural settings with minimal resources a plus
• Applicants with a class A motor bike license will be highly considered
• Applicants within Eastern Province will be given preference

To apply

Complete the application form with this link.

Applications will be accepted until 2 August 2024 and will be considered on a rolling basis.  Only shortlisted candidates will be contacted.

Impact Network works with the Ministry of Education in its efforts to achieve universal primary education. Founded in 2009, Impact Network is a Zambia-based non-profit organization that is working to improve the quality of education in Zambian community schools. Impact Network works in Katete, Sinda, Lusangazi and Petauke Districts in Eastern Province. Impact Network is an equal opportunity employer. For more information see: www.impactnetwork.org.

Job Description
Operations Coordinators oversee a cluster of schools and is responsible for the day-to-day functions including: financial reporting, building maintenance, technical support, managing inventory and strengthening community relations.

Responsibilities and expectations include:

• Visit all schools on a weekly basis and deliver supplies.
• Complete all operations reports for every school each week.
• Oversee infrastructure and furniture maintenance works at schools.
• Effectively and timely budget for all programme activities in the assigned cluster.
• Handle all expenditure and ensure timely financial reporting for the assigned cluster.
• Manage school supply delivery/inventory and carry out monthly stock takes.
• Manage all site inventory such as motorbikes and fuel and ensuring these are properly used and accounted for.
• Manage the school equipment and ensure its security.
• Oversee the functionality and security of school solar systems.
• Ensure proper documentation for all damaged school equipment and solar components.
• Ensure that all incidents related to theft or attempted theft are thoroughly documented and timely reported to all relevant officials.
• Communicate all staffing, infrastructure and administrative issues to the management team.
• Work in sync with the teacher supervisor in your assigned cluster.
• Provide routine guidance every day and conduct trainings for school staff during and between school terms as assigned.
• Build relationships with PTA members and community members in assigned cluster.
• Additional tasks based on organization needs.

Requirements

• Candidates should have at least a relevant college or university qualification from a recognized institution + 1 year relevant work experience particularly field work.
• Excellent communicator, both written and verbal in English and Chinyanja
• Demonstrable tech skills: typing, e-mail, Word, Excel, smartphone usage, scanning a must
• Attention to detail, integrity, reliability and punctuality
• The ability to troubleshoot and provide reasonable solutions as problems arise
• Willing to reside near the Impact Network village site office and travel by motorbike
• Experience working in rural settings with minimal resources a plus
• Applicants with a class A motor bike license will be highly considered
• Applicants within Eastern Province will be given preference

To apply

Complete the application form with this link.

Applications will be accepted until 2 August 2024 and will be considered on a rolling basis.  Only shortlisted candidates will be contacted.

We are seeking a dedicated and detail-oriented IT Systems Assistant with a specialization in networking to join our IT team. The ideal candidate will assist in maintaining, troubleshooting, and optimizing our network infrastructure to ensure smooth and secure operation of all systems. This role is perfect for someone who is passionate about networking and eager to grow their skills in a dynamic environment.

Scope of Work:

Provides expertise and instruction on use of hardware and software to system users
Troubleshoot network and/or system outages
Installation and maintenance of all hardware
Action helpdesk tickets
Installation and setup of new sites across the country
Travel to all sites to monitor and maintain all IT equipment

Zambia Impact Network Limited (ZINL) works with the Ministry of General Education in its efforts to achieve universal primary education. Founded in 2009, ZINL is a Zambia-based non-profit organization that is working to improve the quality of education in Zambian community schools. ZINL works in Katete, Sinda and Petauke Districts in Eastern Province. ZINL is an equal opportunity employer. For more information see: www.impactnetwork.org.

Job Description

Operations Officer will have oversight over all field operations ranging from budgeting, financial reporting, maintenance, field data analysis, staffing and school infrastructure needs.

Responsibilities and expectations include

•  Attend weekly site management meetings, middle management and operations leadership meetings.
• Line manage Operations Coordinators and ensure the objectives of the organization are met.
• Conduct school visits every week and do spot checks on operations related items and activities.
• Oversight of all field operations including finance, maintenance and community relations
• Support school leaders with developing and implementing effective financial management mechanisms in line with GRZ set principles.
• Review site budgets and make sure all programme activities are budgeted for.
• Ensure the operations team is working at maximum efficiency and at or under budget.
• Track expenditures in various areas, including school maintenance and motorbike servicing and spares.
• Ensure standards are upheld and resources are properly allocated across the projects.
• Monitor field data, analyze the performance of the sites and make data informed decisions.
• Ensure accurate and timely recording of all assigned data.
• Create proactive mechanisms for managing resources, operators and finances.
• Make recommendations for improved methods and procedures.
• Ensure all reports are submitted timeously. Review reports of field staff and instruct revision when required.
• Monitor and reconcile inventory of all sites and HO. timely deliver equipment and supplies to and from HO for the sites.
• Continuously review operational activities, identify risks and recommend measures to mitigate risks.
• Adhere to organizational requirements related to invoice submission and receipt collection and filling.
• Authorize and verify fuel purchases, submit verified fuel statements/coupons on a monthly basis.
• Communicate all staffing, infrastructure and administrative issues to management.
• Additional tasks based on organization needs

Requirements

• Candidates should have a relevant university degree or diploma
• A minimum of 3-years applicable work experience
• Excellent organizational and leadership ability
• High competency in Microsoft Office and sharp analytical skills with the ability to navigate data sets
• Outstanding communication and negotiation skills in English and Cinyanja, both written and verbal
• Experienced in working within a target driven environment
• Ability to follow internal and external processes and multitask
• Thoroughness, accuracy and attention to detail when accomplishing all tasks
• Exceptionally organized with strong time management skills and the ability to meet deadlines
• Problem-solving aptitude and the ability to troubleshoot
• Ability to build effective working relationships and present diplomatic solutions to obstacles encountered
• Punctuality, reliability and the ability to adapt to changing priorities and deadlines
• Strong ethics and ability to manage confidential information
• Strong inter-personal skills, internal motivation and awareness of own limitations are essential
• Experience managing a team and projects within a rural NGO setting an advantage

This position is based in Petauke, Eastern Province with regular travel to Sinda, Katete, and Lusangazi.

To Apply
Complete the application form with this link.

Applications will be accepted until 2 August 2024 and will be considered on a rolling basis. Only shortlisted candidates will be contacted.

Operations Officer

Job Description:

– Managing Operations:  Responsible for the overall management of day-to-day operations within the butchery, including supervising staff, coordinating workflow, and ensuring efficiency in operations.

– Quality Control:  Overseeing quality control measures to ensure that all products meet regulatory standards and customer expectations. This includes monitoring the freshness, quality, and safety of all meat products.

– Inventory Management:  Managing inventory levels, monitoring stock levels, and coordinating with suppliers to ensure an adequate supply of meat products while minimizing waste.

– Staff Supervision:  Recruiting, training, and supervising butchery staff, including assigning tasks, monitoring performance, and ensuring adherence to safety and hygiene standards.

–  Customer Service:  Ensuring high levels of customer service by addressing customer inquiries, resolving complaints, and maintaining a clean and welcoming butchery environment.

– Compliance:  Ensuring compliance with relevant health and safety regulations, food safety standards, and other legal requirements.

– Cost Management:  Monitoring expenses related to operations, identifying cost-saving opportunities, and working towards improving profitability.

– Process Improvement:  Identifying areas for process improvement, implementing efficiency measures, and optimizing operational procedures to enhance productivity.

Reporting: Generating reports on key performance indicators, such as sales, inventory levels, and operational efficiency, and presenting findings to management.

Qualifications and Skills:

– Previous experience in a similar role within the meat processing industry.

– Strong knowledge of butchery operations, meat processing, and food safety regulations.

– Excellent leadership and communication skills.

– Ability to work well under pressure and manage multiple tasks simultaneously.

– Strong organizational and problem-solving skills.

– Proficiency in basic computer applications for inventory management and reporting.

– A degree or certification in food science, meat processing, or a related field may be beneficial.

-Experience in Sales and marketing will be an added advantage.

Job Brief

We are looking for an exceptional Operations & Logistics Officer to join our team in the Agriculture industry.

The ideal candidate will possess a strong understanding of logistics and supply chain management.

Responsibilities

• Develop and implement logistics strategies to enhance overall supply chain efficiency.
• Collaborate with suppliers, carriers, and internal teams to manage inventory levels and minimize
• stockouts while avoiding overstock situations
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement in logistics
• operations, such as delivery times and transportation costs
• Implement and maintain effective communication channels with internal stakeholders and external
• partners to ensure seamless coordination of logistics activities
• Manage relationships with transportation providers, negotiating contracts and rates to optimize cost-effectiveness while maintaining high service standards
• Stay abreast of industry trends, regulations, and best practices to address potential challenges and ensure compliance proactively

Qualification and Experience

• Bachelor’s degree or Higher Diploma in Procurements or logistics
• 5 years of proven experience in administrative roles, event management, and/or logistics.
• Proven experience in logistics management, preferably in the agriculture industry.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and negotiation skills
• Familiarity with relevant regulations and compliance standards
• Proficiency in logistics software and tools

Scaw Limited is a Copperbelt-based manufacturing Company specialized in the manufacturing of grinding media, castings products and industrial oxygen and acetylene, that was established in 1960.

Scaw limited seeks to employ a suitably qualified, experienced and result oriented individual to fill up the following position on a two-year contract renewable depending on individual performance;

1. INFORMATION TECHNOLOGY (IT) MANAGER

Job Profile

To provide efficient Information Technology (IT) services to all Scaw departments and end-users by planning, implementing, monitoring, and evaluating the services to ensure they focus on achieving the company’s business objectives. To effectively support the business objectives by training and coaching all end-users as well as initiating, coordinating and enforcing IT systems, policies, and procedures.

Duties and Responsibilities

• Assists in the planning and implementation of additions and modifications to the supporting company network infrastructure.
• Implements network security at the company level as established by corporate security requirements.
• Interacts with internal clients at all levels to help resolve IT-related issues in a timely manner.
• Oversees the administration and maintenance of security cameras (CCTVs) and provides any additional technical support if necessary.
• Oversees the administration and maintenance of computer stations and software for company training programs, and provides additional support if necessary.
• Oversees troubleshooting, systems backups, archiving, and disaster recovery, and provides expert support when necessary.
• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating the organization’s outcomes; identifying problems; evaluating trends; and anticipating requirements.

Qualifications

• Grade Twelve (12) Certificate with a minimum of 5 Credits
• Degree in Computer Science
• At least 5 years’ experience in Information Technology
• ISO 9001:2015 QMS (Added Advantage)
• ISO 3500 Risk Management (Added Advantage)

Skills and Competencies

• Programming
• Installation of operating system
• Understanding of how business runs – accounting, sales, stores, supply and HR systems
• Good communication skills
• Network administration
• Skill in software development
• Accuracy in installations and time keeping
• Project management
• Skills in technical support

Only applicants who meet the above requirements should submit their applications with copies of detailed Curriculum Vitae with traceable references, academic/ professional qualifications and any other relevant documentation in support of the application. Applications should be submitted to the address below or emailed to jobs@scawzltd.com not later than Friday, 30th August, 2024.

Only short-listed candidates will be communicated to.

HEAD – MANPOWER DEVELOPMENT AND TRAINING
CORPORATE SERVICES DEPARTMENT
SCAW LIMITED
P.O. BOX 20418
KITWE

IGROW Resources Ltd is a company based in Lusaka operating within Goldman House building and is looking for a qualified person with knowledge in Chemical or Agriculture Engineering.

The candidate

• Good communication & organisation skills
• Must pay attention to detail
• Must be a team player
• Must be computer literate
• More than 1 yeer
• Must have Diploma or Degree in any Science field

To apply for this job email your details to recruitment@goldman.co.zm

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

The Operations Manager will be responsible for overseeing a sizeable fund dedicated to Small and Medium Enterprise (SME) . The Operations Manager will oversee a team of credit officers, business development / sales assistants, compliance officers and other team members to ensure the strong performance of the fund. Duties will involve creating, implementing, monitoring and continuously improving the systems and processes that will govern lending through assessments, credit underwriting, disbursements, loan administration and collections. Please note that this is a hybrid Operations and Risk/Credit role which requires someone with the capability to oversee a new business.

Frontier Capital Partners (FCP) a Zambian-based investment firm deploying funds raised from U.S. and Zambian based investors. Frontier Capital Partners (FCP) is focused on deploying capital in strategic sectors including financial services, real estate, energy and agriculture. In addition, FCP maintains a portfolio of early-stage venture investments. FCP’s investment thesis is rooted in taking advantage of the macrotrends of GDP growth, population growth and urbanization to create and capture value.

JOB SPECIFICATIONS

• Drive recruitment strategy and interview process for junior team member
• Oversee operational team and provide regular updates to Managing Partners
• Be responsible for disbursement and collection performance of the SME loan book
• Draft and implement key standard operating procedures (SOPs) and policy manuals for the Fund
• Develop and monitor credit issuance procedures in a manner that maximizes output and minimizes risk
• Oversee reporting and performance metrics communications to the Managing Partners
• Oversee the roll-out, testing, usage and maintenance of the loan management system (LMS) platform
• Manage the client engagement process from application and facility approval to monitoring until collection
• Lead the relationship management process alongside Business Development team with key institutions and organizations that are a source of clientele for the Firm
• Supervise client interaction and ensure attentive and effective service to SME clients
• Guide and support team members in their daily activities with a view to achieving key performance indicators
• Make recommendations on procedural/ policy changes or adjustments

Perform any other duties as may be assigned by the Managing Partners

MINIMUM ENTRY REQUIREMENTS

The following are the minimum entry requirements for the role

Education & Experience:

• Seven years’ minimum of work experience in banking and/or financial institutions with at least 3 years’ departmental experience in a Risk or Credit department
• Proficient in loan management systems and financial software
• Core competencies in risk and credit as well as operations
• Candidates with experience working with SMEs will be prioritized
• Bachelor’s Degree in Finance, Accounting, Business Administration or related field
• A Master’s Degree will be an added advantage

Skills/Competencies

• Excellent understanding of lending operations
• Excellent understanding of credit underwriting
• Excellent leadership skills
• Excellent analytical skills
• Excellent attention to detail
• Excellent organizational skills and capacity to work under pressure
• Strong Microsoft Office skills (Word, Excel and PowerPoint)
• Strong communication (written and oral) and listening skills

Personal Attributes

• Capable of maintaining the highest level of corporate confidentiality
• Proactive and self-motivated
• A self-starter with a high propensity towards taking initiative
• Committed to finding answers and solutions
• Highly organized
• Naturally interested in finance and lending

COMPENSATION

Remuneration will be competitive against comparable positions with blue-chip companies.

To apply:

Send your cover letter and curriculum vitae to jobs@fcpafrica.com. Applications without cover letters will not be considered.

Join our team as an Operations Manager! We’re looking for a skilled leader to streamline our processes, improve efficiency, and drive our company’s success. If you have a passion for optimizing operations and leading teams, apply today

• A Bachelor’s degree in Business Administration, Operations Management, or any related field is required. A Master’s degree is an added advantage.
• Proven experience in a senior management role in the real estate industry.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills
• In-depth knowledge of real estate market trends, laws, regulations and best practices.
• Financial acumen and experience in budgeting.
• Strong negotiation skills.
• Attention to detail and problem solving skills.

send your documents to the email address below as a single PDF file

Job Brief: IT Technician at Shivay Technologies, Kitwe, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

Job Description

• Recruit, select, train, assign, coach, counsel, mentor and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Serve as primary point of contact when there are customer issues related to customer service, or accidents and mishaps in branches.
• Communicate customer issues with management team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with CEO and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
• Develop and enforce sound policies and structures for the growth of the company
• Create a strong workforce by developing competent individuals in the branches
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
• Leads the implementation of system changes to support new products, ensures system integrity and recommends program changes to more efficiently and effectively support services offered.
• Resolves operational problems
• Responsible for providing necessary training to personnel on operational and support topics.
• Assists management in considerations regarding new services and systems and expansion of existing systems and services.
• Answer requests for assistance from branches with routine procedures questions.
• Review and recommend updates and changes to policies and procedures utilized in delivery of Customer Service.
• Ensures consistent implementation of operations procedures across all branches.
• Prepare monthly statistical reports as requested by management.
• Reviewing business evaluations to assess a customer’s creditworthiness
• Reviewing client due diligence to determine if they meet company guidelines
• Recommending changes to policies and procedures based on experience with similar situations in the past
• Evaluating the performance of employees by conducting performance evaluations and providing feedback on job performance
• Interviewing job candidates to determine qualifications and compatibility with the company culture
• Improve operational management systems, processes and best practices to ensure efficiency and effectiveness.
• Help the organization’s processes remain legally compliant. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  •
• Perform quality controls and monitor business operations through KPIs & achievable targets.
• Find ways to increase quality of customer service and implement best practices across all levels.
• Identify and address problems and opportunities for the company.
• Support staff communication with the management team.
• Lead the process of project implementation for specific projects that the organization is running with.
• Recoveries and repossessed assets
• Liaising with and managing bailiffs
  Planning, budgeting, procurement and installation of new company branches
• Managing Recoveries
  • Manage and assist Head of Department in the timely manner of processing change of ownerships and conduct repossessions in accordance with Company procedures.
  • Assist branches with recoveries
  • Conduct appropriate training in recoveries.
  • Co-ordinate the disposal of assets in a timely manner in accordance with internal procedures.
  • Produce weekly reports on outstanding matters over 90 days
  • Producing monthly reports as assigned by the CEO/MD
  • Liaise with outside counsel and other service providers to ensure matters and processed in a timely manner
  • Sending payroll demand letters
• Any other tasks as assigned by the CEO

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our Client is looking for a responsible and professional Operations Manager to coordinate and oversee their organization’s operations.

Key Responsibilities:

Product Management

•   Experience in product management within the online betting industry.
•   Conduct competitor analysis and pricing comparisons.
•   Regularly test payment systems and other site functionalities.

Bug Management

•   Identify, report, and follow up on bugs.
•   Liaise with partners to ensure quick resolution of issues.
•   Manage the entire bug resolution process.

Collaboration and Reporting

•   Oversee customer support reporting to ensure accuracy and completeness.
•   Liaise with marketing, customer support, social media, and other business functions.
•   Ensure key product and customer service functions work correctly.

Site Maintenance

•   Ensure site content, terms, and conditions are accurate and up-to-date.

Training and Documentation

•   Create training documentation for customer service and social media teams.
•   Implement processes between operations, customer service, and other business functions.

Additional Responsibilities

•   Maintain regular testing and quality assurance of site functions.
•   Ensure seamless communication and coordination between different departments.

Customer Support Background

•     Experience in handling escalations from customer support.

Desired Skills and Experience 

• Degree in Business, Operations Management or related field
• Proven work experience as Operations Manager or similar role
• Experience in the betting industry, preferably online betting.
• Exposure to various betting products (sports betting, casino, lotteries, quick win games).
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com  before the  7th of September, 2024.

Employment Opportunity

Newrest Zambia Ltd, a company specializing in inflight catering, is looking for a young, energetic, and qualified person to fill the position of ICT Support Officer.

Job Purpose

The position will provide support and respond to requests from information system users for all matters relating to equipment and business applications in a logic of continuity of service.

Main activities

• Prepares, installs, and troubleshoots office equipment (computers, printers, etc.)
• Handles support requests and resolves incidents
• Internal and external product support
• Installs new infrastructure for internal and external clients
• Provides 2nd line support and training on frequently asked questions
• Conduct inspections on the office visits, monitoring the IT functionality and cleanliness of offices and server rooms
• Analysis of new system requirements and impact analysis.
• Maintain code and document repositories to ensure integrity and traceability.
• Maintain audit trail of tasks and work with resolutions and outcomes.
• Assists in the implementation of other Newrest applications
• Installs and configures computer hardware, software, systems, networks, printers, and scanners
• Monitors and maintains computer systems and networks
• Responds promptly to service issues and requests
• Provides technical support across the company (this may be in person or over the phone)
• Sets up accounts for new users

Minimum Qualifications, Experience, and Competencies

• Diploma in Information Technology (IT)
• Professional certification in IT would be an advantage
• 3 years experience in a similar field/position.
• Ability to think through challenges logically.
• A good knowledge of how software and operating systems work.
• Installation and configuration of Mac and Windows operating systems
• Installation and configuration of Android and Apple mobile devices (Smartphone and tablet)
• Management of network devices (switchs) – CCNA would be appreciable
• Knowledge of LAN/WAN, TCP/IP, Vlan, switching, routing
• Knowledge of the Office365 suite; OneDrive, SharePoint, Teams

APPLICATION PROCEDURE

Interested candidates who meet the above-stipulated qualifications should send their application letters, Curriculum vitae, three traceable referees, and photocopies of relevant certificates to:

Email: recruitmentnewrest@gmail.com

Applications should be received no later than 16th September 2024

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our Client is looking for a responsible and professional Operations Manager to coordinate and oversee their organization’s operations.

Key Responsibilities:

Product Management

•   Experience in product management within the online betting industry.
•   Conduct competitor analysis and pricing comparisons.
•   Regularly test payment systems and other site functionalities.

Bug Management

•   Identify, report, and follow up on bugs.
•   Liaise with partners to ensure quick resolution of issues.
•   Manage the entire bug resolution process.

Collaboration and Reporting

•   Oversee customer support reporting to ensure accuracy and completeness.
•   Liaise with marketing, customer support, social media, and other business functions.
•   Ensure key product and customer service functions work correctly.

Site Maintenance

•   Ensure site content, terms, and conditions are accurate and up-to-date.

Training and Documentation

•   Create training documentation for customer service and social media teams.
•   Implement processes between operations, customer service, and other business functions.

Additional Responsibilities

•   Maintain regular testing and quality assurance of site functions.
•   Ensure seamless communication and coordination between different departments.

Customer Support Background

•     Experience in handling escalations from customer support.

Desired Skills and Experience 

• Degree in Business, Operations Management or related field
• Proven work experience as Operations Manager or similar role
• Experience in the betting industry, preferably online betting.
• Exposure to various betting products (sports betting, casino, lotteries, quick win games).
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com  before the  7th of September, 2024.

Join our team as an Operations Manager! We’re looking for a skilled leader to streamline our processes, improve efficiency, and drive our company’s success. If you have a passion for optimizing operations and leading teams, apply today

• A Bachelor’s degree in Business Administration, Operations Management, or any related field is required. A Master’s degree is an added advantage.
• Proven experience in a senior management role in the real estate industry.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills
• In-depth knowledge of real estate market trends, laws, regulations and best practices.
• Financial acumen and experience in budgeting.
• Strong negotiation skills.
• Attention to detail and problem solving skills.

send your documents to the email address below as a single PDF file

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our Client is looking for a responsible and professional Operations Manager to coordinate and oversee their organization’s operations.

Key Responsibilities:

Product Management

•   Experience in product management within the online betting industry.
•   Conduct competitor analysis and pricing comparisons.
•   Regularly test payment systems and other site functionalities.

Bug Management

•  Identify, report, and follow up on bugs.
•  Liaise with partners to ensure quick resolution of issues.
•  Manage the entire bug resolution process.

Collaboration and Reporting

•   Oversee customer support reporting to ensure accuracy and completeness.
•   Liaise with marketing, customer support, social media, and other business functions.
•   Ensure key product and customer service functions work correctly.

Site Maintenance

•   Ensure site content, terms, and conditions are accurate and up-to-date.

Training and Documentation

•   Create training documentation for customer service and social media teams.
•   Implement processes between operations, customer service, and other business functions.

Additional Responsibilities

•   Maintain regular testing and quality assurance of site functions.
•   Ensure seamless communication and coordination between different departments.

Customer Support Background

• Experience in handling escalations from customer support.

Desired Skills and Experience 

• Degree in Business, Operations Management or related field
• Proven work experience as Operations Manager or similar role
• Experience in the betting industry, preferably online betting.
• Exposure to various betting products (sports betting, casino, lotteries, quick win games).
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com  before the  23th of August, 2024.

POSITION: Operations Supervisor

REPORTING TO: Assistant Cinema Manager

CORE PURPOSE OF JOB

To support the Assistant Cinema Manager in the profitable and effective operation of the cinema. You will report to the Assistant Cinema Manager and required to take full accountability for duty managing the cinema on your shifts. Ensure that all policies and procedures are followed correctly relating to operations and stock. Ensure that customers are consistently provided with the highest standard of service. This position is also a Key holder position and responsible for opening and closing of the site as per a shift roster.

MAIN RESPONSIBILITIES

FINANCIAL

Understand the financial implications on the business, devise plans and act accordingly
Manage controllable expenditure and all factors affecting the profitable performance of the cinema.

MARKETING

Support the Cinema Manager execution of all events at the Cinema.
Identify, maximize and drive sales opportunities from ticket sales, vouchers and concession promotions
Ensure that all national campaigns are implemented at site level
Assist with site specific marketing campaigns with the assistance from the Cinema Manager.
Work with Centre Management Marketing to activate in-mall Marketing campaigns
Ensure all Cinema marketing posters are displayed correctly throughout the cinema

STOCK MANAGEMENT

Management of the entire stock control function for the site including issuing, maintaining and controlling stock movements within the site.
Ensure that FIFO principle and all standard policies and procedures are adhered to.
Perform daily and weekly stock counts plus any other stock counts that are necessary for inventory.
Manage and reconcile all daily stock variances for cashiers.
Perform all administrative tasks relating to the stock control and housekeeping functions.

CUSTOMER SERVICE

Handling customer service activities and resolve all complaints
Help customers process orders on the self service terminal and ensure employees deliver satisfactory service.
Understand customer needs and respond to queries.
Escalate inquiries to the Cinema Manager and Senior management for solution.
Deal with customer complaints promptly and efficiently and investigate causes of customer
complaints.

OPERATIONS (FILM & TECHNICAL)

Support the Cinema Manager for Content Management to ensure the highest quality of film viewing is
always delivered (projection, sound maintenance, house lighting, etc.)
Liaise and manage any external contractors conducting work of a technical nature
Maintain and build knowledge of current and forthcoming film product, promotions and
trends.

FACILITIES MANAGEMENT

Manage health and safety, security and emergency systems and ensure employee and
customer awareness according to relevant company policy and relevant law.
Ensure Health and Safety Regulations and relevant standard operating procedures are
adhered to.

CASH MANAGEMENT

Monitor and control daily procedures regarding cashier cash-ups, variances, and apply
relevant to disciplinary procedures when necessary.
Perform all administration related to cash receipts and other payment forms, including
regular monitoring of takings, cash drops and completion and submission of relevant
documents.
Ensure that all preparations are completed prior to shift commencement and customer
interactions.
Opening of cashier sessions and completion of relevant documentation.
Issuing of floats and change and closing of cashier sessions and cashing up.
Performing regular monitoring and spot checking of takings.
Ongoing monitoring of behind-the–counter activities and spot-checks.
Banking administration and end-of-day reports.

PERSONAL SPECIFICATION

SKILLS AND ATTRIBUTES

Strong problem-solving skills and pro-active structured approach to resolve all issues
Excellent interpersonal skills and ability to establish and maintain good relationships
Strong verbal and written communication
Proven organizational skills and business acumen
Self-confidence
Ability to endure a deadline driven environment consistently.

EDUCATION & KNOWLEDGE:

Diploma in Hotel/Hospitality Management,Food & Beverage Service,Business Management with 3-5 years experience in a supervisory/management role.
With 2-3 years experience in managing a QSR or related field.
Proficiency in MS Word, Outlook and Excel, and other standard office procedures and
equipment.
Willing to work long hours including weekends and Public Holidays
Knowledge of the movie industry and a passion for film will be beneficial.

Note that candidates staying in surrounding areas of Arcades and East Park Mall are encourage.

Own Car is an added advantage as the job involves Day/Night shifts.

POSITION: Operations Supervisor

REPORTING TO: Assistant Cinema Manager

CORE PURPOSE OF JOB

To support the Assistant Cinema Manager in the profitable and effective operation of the cinema. You will report to the Assistant Cinema Manager and required to take full accountability for duty managing the cinema on your shifts. Ensure that all policies and procedures are followed correctly relating to operations and stock. Ensure that customers are consistently provided with the highest standard of service. This position is also a Key holder position and responsible for opening and closing of the site as per a shift roster.

MAIN RESPONSIBILITIES

FINANCIAL

Understand the financial implications on the business, devise plans and act accordingly
Manage controllable expenditure and all factors affecting the profitable performance of the cinema.

MARKETING

Support the Cinema Manager execution of all events at the Cinema.
Identify, maximize and drive sales opportunities from ticket sales, vouchers and concession promotions
Ensure that all national campaigns are implemented at site level
Assist with site specific marketing campaigns with the assistance from the Cinema Manager.
Work with Centre Management Marketing to activate in-mall Marketing campaigns
Ensure all Cinema marketing posters are displayed correctly throughout the cinema

STOCK MANAGEMENT

Management of the entire stock control function for the site including issuing, maintaining and controlling stock movements within the site.
Ensure that FIFO principle and all standard policies and procedures are adhered to.
Perform daily and weekly stock counts plus any other stock counts that are necessary for inventory.
Manage and reconcile all daily stock variances for cashiers.
Perform all administrative tasks relating to the stock control and housekeeping functions.

CUSTOMER SERVICE

Handling customer service activities and resolve all complaints
Help customers process orders on the self service terminal and ensure employees deliver satisfactory service.
Understand customer needs and respond to queries.
Escalate inquiries to the Cinema Manager and Senior management for solution.
Deal with customer complaints promptly and efficiently and investigate causes of customer
complaints.

OPERATIONS (FILM & TECHNICAL)

Support the Cinema Manager for Content Management to ensure the highest quality of film viewing is
always delivered (projection, sound maintenance, house lighting, etc.)
Liaise and manage any external contractors conducting work of a technical nature
Maintain and build knowledge of current and forthcoming film product, promotions and
trends.

FACILITIES MANAGEMENT

Manage health and safety, security and emergency systems and ensure employee and
customer awareness according to relevant company policy and relevant law.
Ensure Health and Safety Regulations and relevant standard operating procedures are
adhered to.

CASH MANAGEMENT

Monitor and control daily procedures regarding cashier cash-ups, variances, and apply
relevant to disciplinary procedures when necessary.
Perform all administration related to cash receipts and other payment forms, including
regular monitoring of takings, cash drops and completion and submission of relevant
documents.
Ensure that all preparations are completed prior to shift commencement and customer
interactions.
Opening of cashier sessions and completion of relevant documentation.
Issuing of floats and change and closing of cashier sessions and cashing up.
Performing regular monitoring and spot checking of takings.
Ongoing monitoring of behind-the–counter activities and spot-checks.
Banking administration and end-of-day reports.

PERSONAL SPECIFICATION

SKILLS AND ATTRIBUTES

Strong problem-solving skills and pro-active structured approach to resolve all issues
Excellent interpersonal skills and ability to establish and maintain good relationships
Strong verbal and written communication
Proven organizational skills and business acumen
Self-confidence
Ability to endure a deadline driven environment consistently.

EDUCATION & KNOWLEDGE:

Diploma in Hotel/Hospitality Management,Food & Beverage Service,Business Management with 3-5 years experience in a supervisory/management role.
With 2-3 years experience in managing a QSR or related field.
Proficiency in MS Word, Outlook and Excel, and other standard office procedures and
equipment.
Willing to work long hours including weekends and Public Holidays
Knowledge of the movie industry and a passion for film will be beneficial.

Note that candidates staying in surrounding areas of Arcades and East Park Mall are encourage.

Own Car is an added advantage as the job involves Day/Night shifts.

POSITION: Operations Supervisor

REPORTING TO: Assistant Cinema Manager

CORE PURPOSE OF JOB

To support the Assistant Cinema Manager in the profitable and effective operation of the cinema. You will report to the Assistant Cinema Manager and required to take full accountability for duty managing the cinema on your shifts. Ensure that all policies and procedures are followed correctly relating to operations and stock. Ensure that customers are consistently provided with the highest standard of service. This position is also a Key holder position and responsible for opening and closing of the site as per a shift roster.

MAIN RESPONSIBILITIES

FINANCIAL

Understand the financial implications on the business, devise plans and act accordingly
Manage controllable expenditure and all factors affecting the profitable performance of the cinema.

MARKETING

Support the Cinema Manager execution of all events at the Cinema.
Identify, maximize and drive sales opportunities from ticket sales, vouchers and concession promotions
Ensure that all national campaigns are implemented at site level
Assist with site specific marketing campaigns with the assistance from the Cinema Manager.
Work with Centre Management Marketing to activate in-mall Marketing campaigns
Ensure all Cinema marketing posters are displayed correctly throughout the cinema

STOCK MANAGEMENT

Management of the entire stock control function for the site including issuing, maintaining and controlling stock movements within the site.
Ensure that FIFO principle and all standard policies and procedures are adhered to.
Perform daily and weekly stock counts plus any other stock counts that are necessary for inventory.
Manage and reconcile all daily stock variances for cashiers.
Perform all administrative tasks relating to the stock control and housekeeping functions.

CUSTOMER SERVICE

Handling customer service activities and resolve all complaints
Help customers process orders on the self service terminal and ensure employees deliver satisfactory service.
Understand customer needs and respond to queries.
Escalate inquiries to the Cinema Manager and Senior management for solution.
Deal with customer complaints promptly and efficiently and investigate causes of customer
complaints.

OPERATIONS (FILM & TECHNICAL)

Support the Cinema Manager for Content Management to ensure the highest quality of film viewing is
always delivered (projection, sound maintenance, house lighting, etc.)
Liaise and manage any external contractors conducting work of a technical nature
Maintain and build knowledge of current and forthcoming film product, promotions and
trends.

FACILITIES MANAGEMENT

Manage health and safety, security and emergency systems and ensure employee and
customer awareness according to relevant company policy and relevant law.
Ensure Health and Safety Regulations and relevant standard operating procedures are
adhered to.

CASH MANAGEMENT

Monitor and control daily procedures regarding cashier cash-ups, variances, and apply
relevant to disciplinary procedures when necessary.
Perform all administration related to cash receipts and other payment forms, including
regular monitoring of takings, cash drops and completion and submission of relevant
documents.
Ensure that all preparations are completed prior to shift commencement and customer
interactions.
Opening of cashier sessions and completion of relevant documentation.
Issuing of floats and change and closing of cashier sessions and cashing up.
Performing regular monitoring and spot checking of takings.
Ongoing monitoring of behind-the–counter activities and spot-checks.
Banking administration and end-of-day reports.

PERSONAL SPECIFICATION

SKILLS AND ATTRIBUTES

Strong problem-solving skills and pro-active structured approach to resolve all issues
Excellent interpersonal skills and ability to establish and maintain good relationships
Strong verbal and written communication
Proven organizational skills and business acumen
Self-confidence
Ability to endure a deadline driven environment consistently.

EDUCATION & KNOWLEDGE:

Diploma in Hotel/Hospitality Management,Food & Beverage Service,Business Management with 3-5 years experience in a supervisory/management role.
With 2-3 years experience in managing a QSR or related field.
Proficiency in MS Word, Outlook and Excel, and other standard office procedures and
equipment.
Willing to work long hours including weekends and Public Holidays
Knowledge of the movie industry and a passion for film will be beneficial.

Note that candidates staying in surrounding areas of Arcades and East Park Mall are encourage.

Own Car is an added advantage as the job involves Day/Night shifts.

POSITION: Operations Supervisor

REPORTING TO: Assistant Cinema Manager

CORE PURPOSE OF JOB

To support the Assistant Cinema Manager in the profitable and effective operation of the cinema. You will report to the Assistant Cinema Manager and required to take full accountability for duty managing the cinema on your shifts. Ensure that all policies and procedures are followed correctly relating to operations and stock. Ensure that customers are consistently provided with the highest standard of service. This position is also a Key holder position and responsible for opening and closing of the site as per a shift roster.

MAIN RESPONSIBILITIES

FINANCIAL

Understand the financial implications on the business, devise plans and act accordingly
Manage controllable expenditure and all factors affecting the profitable performance of the cinema.

MARKETING

Support the Cinema Manager execution of all events at the Cinema.
Identify, maximize and drive sales opportunities from ticket sales, vouchers and concession promotions
Ensure that all national campaigns are implemented at site level
Assist with site specific marketing campaigns with the assistance from the Cinema Manager.
Work with Centre Management Marketing to activate in-mall Marketing campaigns
Ensure all Cinema marketing posters are displayed correctly throughout the cinema

STOCK MANAGEMENT

Management of the entire stock control function for the site including issuing, maintaining and controlling stock movements within the site.
Ensure that FIFO principle and all standard policies and procedures are adhered to.
Perform daily and weekly stock counts plus any other stock counts that are necessary for inventory.
Manage and reconcile all daily stock variances for cashiers.
Perform all administrative tasks relating to the stock control and housekeeping functions.

CUSTOMER SERVICE

Handling customer service activities and resolve all complaints
Help customers process orders on the self service terminal and ensure employees deliver satisfactory service.
Understand customer needs and respond to queries.
Escalate inquiries to the Cinema Manager and Senior management for solution.
Deal with customer complaints promptly and efficiently and investigate causes of customer
complaints.

OPERATIONS (FILM & TECHNICAL)

Support the Cinema Manager for Content Management to ensure the highest quality of film viewing is
always delivered (projection, sound maintenance, house lighting, etc.)
Liaise and manage any external contractors conducting work of a technical nature
Maintain and build knowledge of current and forthcoming film product, promotions and
trends.

FACILITIES MANAGEMENT

Manage health and safety, security and emergency systems and ensure employee and
customer awareness according to relevant company policy and relevant law.
Ensure Health and Safety Regulations and relevant standard operating procedures are
adhered to.

CASH MANAGEMENT

Monitor and control daily procedures regarding cashier cash-ups, variances, and apply
relevant to disciplinary procedures when necessary.
Perform all administration related to cash receipts and other payment forms, including
regular monitoring of takings, cash drops and completion and submission of relevant
documents.
Ensure that all preparations are completed prior to shift commencement and customer
interactions.
Opening of cashier sessions and completion of relevant documentation.
Issuing of floats and change and closing of cashier sessions and cashing up.
Performing regular monitoring and spot checking of takings.
Ongoing monitoring of behind-the–counter activities and spot-checks.
Banking administration and end-of-day reports.

PERSONAL SPECIFICATION

SKILLS AND ATTRIBUTES

Strong problem-solving skills and pro-active structured approach to resolve all issues
Excellent interpersonal skills and ability to establish and maintain good relationships
Strong verbal and written communication
Proven organizational skills and business acumen
Self-confidence
Ability to endure a deadline driven environment consistently.

EDUCATION & KNOWLEDGE:

Diploma in Hotel/Hospitality Management,Food & Beverage Service,Business Management with 3-5 years experience in a supervisory/management role.
With 2-3 years experience in managing a QSR or related field.
Proficiency in MS Word, Outlook and Excel, and other standard office procedures and
equipment.
Willing to work long hours including weekends and Public Holidays
Knowledge of the movie industry and a passion for film will be beneficial.

Note that candidates staying in surrounding areas of Arcades and East Park Mall are encourage.

Own Car is an added advantage as the job involves Day/Night shifts.

Job Brief: IT Technician at Shivay Technologies, Lusaka, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

 Job Description

Access Custom Agency Ltd offers superior hassle free customs clearance services quality services to its valuable customers. It involves preparation and submission of documentations required to facilitate client’s export or imports into the country, representing client during customs examination, assessment and payment of duty.

Job Industry: Transport and Logistics
Job Title: Operation Manager
Employment Type: Full time
Salary: k10,000

Responsibilities

* To control the day-to-day import & export Customs Clearance operation at Airports ,Dry ports and sea Ports and support in guidance and problem solving.
* To supervise and manage the import & export customs clearance team.
* To manage and extend an excellent service to customers.
* To advise and give solutions on customs issues to customers on time.
* To check and supervise that team is applying correct customs tariff and Import regulations and execute any Import entries accordingly to regulations of ZRA.
* Ensure that all import entry is passed through the Customs boarders with correctly HS Code according to specific customer agree master list.
* Responsible for clarifying issues on customs law and customs clearance formalities.
* Keep informing Management on any potential issue ,claim ,penalty and solution advise about clients for management decision.
* Raise a special request from customers such as duty advance, other expenses and any other extra expense to the Management approval.
* Assist Sale &Marketing Team with immediate advice and provide customs clearance rate on request.
* To supervise and control day to day data accuracy on ASYCUDA.
* To control cost and expense.
* To conduct training on ASYCUDA, imports,Bonding,RIB, EX-Bonding and Final clearance to the clearance Team.
* ⁠You should know the process in clearance with vast knowledge about Government Agency and ASYCUDA.
* To maintain excellent relations with Customs Department and related Government Agencies (ZRA).
* To maintain excellent relations with Port Authorities and Cargo Terminal Agents for the benefit of the company.
* To maintain good collaboration and align customer master data in any area.
* ⁠Ensuring proper storage of import documentation such as certificates, customs bonds and others.
* ⁠Prepare daily progress report and send to Office manger before the close of the business.
* ⁠Administering import procedures and documentation. Any other assignment that may be given from time to time by superior officers.
* To implement and execute work accordingly to work procedure.
-Customer claim and complaint Handling
-manage Major Airport, Dry ports ,sea ports and Import Shipping
-Management Review
-Corrective & Preventive Action & Non – conformance Service
-Subcontractor Purchasing
-Any assignment from the superior.
-Work without or with minimal supervision.
-Must know the regulatory Authorities procedure and systems operation

Qualifications and Skills

* ⁠5 O’levels or GCE which includes Mathematics, English and Science.
* ⁠Bachelor’s Degree in Clearance and Forwarding in Customs and Tax management or related field. A masters Degree is an advantage
* ⁠At least 5 years of work experience in a similar role is a plus.
* Excellent experience in the Customs Import Clearance Process within department.
* Excellent knowledge in customs Regulations and privileges.
* Good command of English spoken / written
* Computer literate (MS Office, Excel )
* ⁠must be good at multitasking and have excellent communication and negotiating skills.
* Good connection with customs department and related Government agencies
* Excellent knowledge of Harmonized code and customs export regulations
* Good knowledge in Free Trade Agreement (FTA)

All Qualified Applicants meeting the mentioned requirements should submit their Cover letter, CV and other supportive credentials through this email nyirendapam@gmail.com or kafundamemory6@gmail.com before the due date . Only successfully candidates will be contacted, Thank you .

Full Time Job (IT1008LSK) Position Overview:

We are seeking an IT Support with a strong technical background and a passion for computer science and fluent in Chinese.

Qualifications:

Minimum Education: Bachelor’s Degree in Computer Science or a related field.
Language Proficiency: Minimum HSK 4 or HSK 6 proficiency required.
Technical Skills: Strong knowledge of Windows and Mac operating systems, network administration, and troubleshooting.
Media Skills: Experience with multimedia tools and software is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.

How to Apply.

Submit Applications to: balikainvestmentsltd@gmail.com  CC: balikainvestment@163.co

Full Time Job (IT1008LSK) Position Overview:

We are seeking an IT Support with a strong technical background and a passion for computer science and fluent in Chinese.

Qualifications:

Minimum Education: Bachelor’s Degree in Computer Science or a related field.
Language Proficiency: Minimum HSK 4 or HSK 6 proficiency required.
Technical Skills: Strong knowledge of Windows and Mac operating systems, network administration, and troubleshooting.
Media Skills: Experience with multimedia tools and software is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.

How to Apply.

Submit Applications to: balikainvestmentsltd@gmail.com  CC: balikainvestment@163.co

Full Time Job (IT1008LSK) Position Overview:

We are seeking an IT Support with a strong technical background and a passion for computer science and fluent in Chinese.

Qualifications:

Minimum Education: Bachelor’s Degree in Computer Science or a related field.
Language Proficiency: Minimum HSK 4 or HSK 6 proficiency required.
Technical Skills: Strong knowledge of Windows and Mac operating systems, network administration, and troubleshooting.
Media Skills: Experience with multimedia tools and software is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.

How to Apply.

Submit Applications to: balikainvestmentsltd@gmail.com  CC: balikainvestment@163.co

We are looking for an Operations Manager.

Responsibilities:

• Budget Management, preparing and managing the budget, including purchasing suppliers and machinery.
• Planning and Execution, Developing and implementing production plans and strategies.
• Maintenance, Overseeing the maintenance and repair of farm machinery and equipment.
• Schedule daily workflows and set daily work programmes.
• Monitor daily productivity of contracted equipment.
• Ensure compliance with Health & Safety standards.
• Report weekly on operational progress.
• Manage a planting fleet and planting operations.
• Plan operational schedules for large fleets of tractors and heavy plants while monitoring productivity and efficiencies.

Key Skills:

• Experience with heavy farm machinery such as tractors and heavy equipment.
• Excellent planning and activity scheduling skills.
• Strong technical skills and a hands-on approach.
• Effective communication skills at all levels.
• Self-motivated, results-driven, and capable of working under strict deadlines.
• Team player with the ability to work with minimal supervision.
• Ability to develop long-term customer relationships.
• Good planning and activity scheduling skills.
• Technical skills with a hands-on approach.
• Excellent communication skills.
• Self-motivated and results-driven.
• Ability to work under strict deadlines and with minimum supervision.
• Strong team player.

Qualifications:

• BSc in Agricultural Engineering, logistics or a similar qualification.
• 6 + years of experience in a senior management position within an agricultural environment.
• Fully computer literate.
• Valid driver’s license.

IT TECHNICIAN

CERBA LANCET ZAMBIA

THIS POSITION WILL BE BASED AT THE LUSAKA MAIN LABORATORY

Key Competency Requirements:

• Relevant Certificate or Diploma in Information Technology/Systems
• Minimum two years relevant working experience
• Must have a strong background in IT troubleshooting
• Advanced computer literacy
• Ability to communicate effectively
• Must have good telephone etiquette
• Must be customer oriented with good interpersonal skills
• Must be able to travel throughout Zambia
• Must have a valid driving license
• Ability to work in a pressurized environment
• Attention to detail and maintain Confidentiality
• Ability to analyse data

Scope of Work:

• Provides expertise and instruction on use of hardware and software to system users
• Troubleshoot network and/or system outages
• Installation and maintenance of all hardware
• Action helpdesk tickets
• Installation and setup of new sites across the country
• Travel to all sites to monitor and maintain all IT equipment

To apply, please send your CV, copy of Identity document, copy of qualifications, and cover letter via email to venna.belemu@cerbalancetafrica.com

Applications Close 17:00 on Friday 16th August 2024. No late applications will be considered. Applications missing documents will not be considered. Candidates must address all key competency requirement. Candidates must avail themselves for background checks and interview. Should you not receive any communication by 30th September, 2024, please consider your application unsuccessful.

IT TECHNICIAN

CERBA LANCET ZAMBIA

THIS POSITION WILL BE BASED AT THE LUSAKA MAIN LABORATORY

Key Competency Requirements:

• Relevant Certificate or Diploma in Information Technology/Systems
• Minimum two years relevant working experience
• Must have a strong background in IT troubleshooting
• Advanced computer literacy
• Ability to communicate effectively
• Must have good telephone etiquette
• Must be customer oriented with good interpersonal skills
• Must be able to travel throughout Zambia
• Must have a valid driving license
• Ability to work in a pressurized environment
• Attention to detail and maintain Confidentiality
• Ability to analyse data

Scope of Work:

• Provides expertise and instruction on use of hardware and software to system users
• Troubleshoot network and/or system outages
• Installation and maintenance of all hardware
• Action helpdesk tickets
• Installation and setup of new sites across the country
• Travel to all sites to monitor and maintain all IT equipment

To apply, please send your CV, copy of Identity document, copy of qualifications, and cover letter via email to venna.belemu@cerbalancetafrica.com

Applications Close 17:00 on Friday 16th August 2024. No late applications will be considered. Applications missing documents will not be considered. Candidates must address all key competency requirement. Candidates must avail themselves for background checks and interview. Should you not receive any communication by 30th September, 2024, please consider your application unsuccessful.

The Operations Supervisor is responsible for supervising and coordinating the activities related to the daily operations of university college departments. This includes managing staff, resources, and processes to ensure a safe, clean, and effective learning and working environment. The role demands attention to detail, excellent communication skills, and the ability to resolve operational challenges in a dynamic educational setting.

Key Responsibilities:

Supervision and Leadership:
Lead, train, and manage a team of operations staff (e.g., custodians, security personnel, administrative assistants).
Assign tasks, monitor work progress, and ensure quality standards are maintained.
Provide performance feedback and support the professional development of team members.

Operational Oversight:
Ensure that all facilities and equipment are maintained and functioning efficiently.
Coordinate with maintenance, IT, security, and cleaning teams for smooth campus operations.
Monitor campus utilities, space allocations, and resource distribution.

Process Improvement:
Identify opportunities for operational improvements and implement process changes to increase efficiency.
Assist in developing and refining operational policies and procedures.
Collaborate with faculty and administrative staff to identify and solve operational issues.

Health and Safety Compliance:
Ensure compliance with university policies, health, safety, and environmental regulations.
Conduct regular safety audits and inspections of facilities and report any hazards or potential risks.
Facilitate emergency preparedness, including safety drills and risk management plans.

Budget and Resource Management:
Assist in preparing and managing operational budgets.
Ensure cost-effective use of resources while maintaining high-quality standards.
Order and manage inventory of supplies, materials, and equipment required for operations.

Communication and Reporting:
Act as the main point of contact for operational inquiries from staff, faculty, and students.
Report on daily operations, project progress, and key performance metrics to the administrator.
Maintain clear documentation and records of operational activities.

Project Management:
Oversee small to medium-sized campus improvement projects (e.g., renovations, facility upgrades).
Coordinate with vendors and contractors to ensure timely and efficient project completion.
Ensure projects are completed within scope, budget, and timeframe.

Skills and Qualifications:

Minimum Certificate in Business Administration, Operations Management, or related field (preferred) from a reputable university or college.
Proven experience in a supervisory or managerial role within operations.
Strong leadership and interpersonal skills.
Excellent problem-solving abilities and analytical skills.
Knowledge of industry regulations and best practices.
Proficiency in Microsoft Office and other relevant software.

Kindly send your application and CV as a single document to hr@hygeiaglobaluniversity.com

Purpose of the Role

• Reporting to the IT/Technical Manager, role ensures that the Arm Secure Network and all related clients (Alarms, Cameras) are working 24/7.

RESPONSIBILITIES:

• Make sure network is available and help all employees with tasks related for smooth flow of work.
• CCTV NVRs and IP Camera management e.g. Installation/Setup of cameras, retrieving of requested footage. Laying of cables
• Management of Desktops/Laptops/Servers with Windows OS. Efficient knowledge of MS Office.
• Asset Management.
• Collaborate with cross-functional teams to provide support and resolve any IT related queries or tasks.
• Stay up-to-date with industry trends and changes in IT.
• Ensure safety of Data by doing regular backups.
• Conduct surveys, install, troubleshoot, and configure different types of alarm systems, CCTV systems (IP and Analogue), electric fences, gate automation, and access control systems.
• Offer training and support to clients on how to use the systems.
• Integrate access control systems with other security setups, such as CCTV systems.
• Configure CCTV systems for smartphone or remote monitoring.
• Provide a comprehensive/full reporting configuration for alarm systems.

QUALIFICATION

• Diploma or better in ICT or related field
• At least 3 years work experience
• Strong focus in troubleshooting and problem solving.

The Operations Assistant  is assisting for managing fleet for the company.

KEY RESPONSIBILITIES

Import/Export Document handling
Selecting and maintaining trucks in order to keep deliveries and distributions on schedule and within their established budget
Making sure that the trucks are in road-worthy condition
Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources

REQUIRED SKILLS

Good numeracy skills and analytic mind
Good geographical knowledge
Good people management and coordination skills
Computer Literacy to effectively operate and manipulate online management systems

EDUCATION/QUALIFICATIONS

A Diploma or Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics
At least 1 year experience in the transport/Clearing agent

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to hr6.otm@gmail.com

Copperbelt residents are encouraged to apply.

TERMS OF REFERENCE

Mary Begg Health Services seeks to recruit an IT Project Consultant who will be responsible for ensuring smooth execution of projects by coordinating the IT team, developing strategies and ensuring alignment with key business objectives. This role oversees the successful implementation of a new EMR system.

KEY ACCOUNTABILITIES

• Project Planning.
• Progress Monitoring.
• Risk Assessment.
• Project Coordination.
• Stakeholder satisfaction.
• Team performance and development.

PERSONAL ATTRIBUTES

• Strategic thinker.
• Collaborative leader.
• Effective communicator.
• Technical expert.
• Results-driven.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• A Master’s Degree will be an added advantage.
• PMP / Prince2 certification or equivalent.
• Project Management experience.
• 5+ years of IT Projects management experience.
• Proficiency in project management software.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving, analytical, and organizational skills.

Contract Duration
3 to 6months

TERMS OF REFERENCE

Mary Begg Health Services seeks to recruit an IT Project Consultant who will be responsible for ensuring smooth execution of projects by coordinating the IT team, developing strategies and ensuring alignment with key business objectives. This role oversees the successful implementation of a new EMR system.

KEY ACCOUNTABILITIES

• Project Planning.
• Progress Monitoring.
• Risk Assessment.
• Project Coordination.
• Stakeholder satisfaction.
• Team performance and development.

PERSONAL ATTRIBUTES

• Strategic thinker.
• Collaborative leader.
• Effective communicator.
• Technical expert.
• Results-driven.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• A Master’s Degree will be an added advantage.
• PMP / Prince2 certification or equivalent.
• Project Management experience.
• 5+ years of IT Projects management experience.
• Proficiency in project management software.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving, analytical, and organizational skills.

Contract Duration
3 to 6months

Clearcom Solutions Ltd is seeking a skilled IT Specialist to join our team in delivering managed IT services. The ideal candidate will support and manage client computing devices, server and storage systems, network infrastructure, and unified communications in a high-demand environment. This is a full-time, onsite position with 24/7 support responsibilities. The selected candidate should be prepared to start immediately and relocate to the Copperbelt region.

Key Responsibilities:

Operate and manage a 24/7 Service Desk, handling IT incidents and service requests in line with ITIL best practices.
Provide comprehensive support for client devices, including desktops, laptops, mobile devices, and peripherals.
Manage server and storage infrastructure, ensuring optimal performance and data integrity.
Oversee network management, including MPLS, WAN, LAN, and wireless infrastructure, to ensure reliable connectivity.
Support unified communications and collaboration systems to facilitate seamless communication.
Adhere to governance and compliance standards, providing consistent, transparent reporting on KPIs and SLAs.

Requirements:

Bachelor’s degree in IT, Computer Science, or a related field.
Proven experience with Service Desk operations and client computing management.
Strong knowledge of server and storage management, particularly in high-availability and virtualized environments.
Experience in network management, including MPLS, LAN, and WAN configurations.
Familiarity with unified communications and collaboration tools.
ITIL certification or strong understanding of ITIL frameworks is preferred.
Excellent troubleshooting skills and the ability to work in a high-pressure environment.
Willingness to relocate to the Copperbelt and begin work immediately.

Job Description
We are looking for a qualified and efficient Operations Officer to enhance the efficiency and profitability of our operations. The ideal candidate will handle operational tasks and provide administrative support to ensure smooth business functions.

Responsibilities:
– Handle queries via email, phone, and ticket system based on
– ⁠defined processes.
– ⁠Ensure all necessary documents are collected to process requests efficiently.
– ⁠Maintain professional relationships with contracting parties.
– ⁠Perform routine administrative tasks, including creating invoices and following up on requests within deadlines.
– ⁠Utilize good computer skills (Excel, Word, Outlook) for daily operations.

Requirements and Skills:
– Bachelor’s degree or equivalent professional experience.
– ⁠Strong organizational skills, attention to detail, and ability to manage time effectively.
– ⁠Excellent adaptability, diplomacy, and teamwork abilities.
– ⁠Good written and oral communication skills (French is an asset).
– ⁠Knowledge of customs, logistics, and import/export processes.
– ⁠Basic accounting knowledge is an asset.
– ⁠Ability to work an evening schedule and meet deadlines.
Fast learner and respectful of organizational protocols.

Job Description
We are looking for a qualified and efficient Operations Officer to enhance the efficiency and profitability of our operations. The ideal candidate will handle operational tasks and provide administrative support to ensure smooth business functions.

Responsibilities:
– Handle queries via email, phone, and ticket system based on
– ⁠defined processes.
– ⁠Ensure all necessary documents are collected to process requests efficiently.
– ⁠Maintain professional relationships with contracting parties.
– ⁠Perform routine administrative tasks, including creating invoices and following up on requests within deadlines.
– ⁠Utilize good computer skills (Excel, Word, Outlook) for daily operations.

Requirements and Skills:
– Bachelor’s degree or equivalent professional experience.
– ⁠Strong organizational skills, attention to detail, and ability to manage time effectively.
– ⁠Excellent adaptability, diplomacy, and teamwork abilities.
– ⁠Good written and oral communication skills (French is an asset).
– ⁠Knowledge of customs, logistics, and import/export processes.
– ⁠Basic accounting knowledge is an asset.
– ⁠Ability to work an evening schedule and meet deadlines.
Fast learner and respectful of organizational protocols.

About Us:
Techmasters Zambia Limited is a leading provider of technology solutions, dedicated to delivering high-quality services to our clients. We are currently seeking enthusiastic and motivated IT Interns to join our Point-of-Sale Department.

Key Responsibilities:

• Perform maintenance and repair of Point of Sale hardware and software.
• Provide field incident management and POS merchant support services.
• Troubleshoot technical issues related to POS systems.
• Offer IT technical support and assistance with electronics.
• Deliver excellent customer service and communication to clients.

Qualifications:

• Degree or Diploma in Information Technology or a related field.
• Strong knowledge of both hardware and software.
• Proven troubleshooting skills.
• Excellent communication and customer service skills.
• Added Advantage: Licensed motorbike rider or driver.

What We Offer:

• Hands-on experience in a dynamic work environment.
• Opportunity to learn and develop skills in the IT field.
• Mentorship from experienced professionals.

How to Apply:

Interested candidates should send their CV and a cover letter to careers@techmasters.co.zm with the subject line “IT Intern Application”.
Application Deadline: Sunday 27th October 2024

Job Description
Job Title: Operations Officer
Department: Operations
Designation: Lusaka
Reporting To: Executive Director

Job Summary
We are seeking a highly organized and detail-oriented Operations Officer to join our dynamic team. In this role, you will play a crucial part in ensuring our daily operations run smoothly and efficiently. Your ability to analyze processes, communicate effectively, and solve problems will be key to maintaining our high standards of quality and operational excellence.
Under the general supervision of the Executive Director, the Operations officer will ensure timely and cost-effective delivery of supplies to respective end users whilst displaying high levels of commitment, integrity and ability to lead and effect change in the organization.
As an Operations Officer, you will be responsible for coordinating with various departments, partners, managing administrative tasks, and the implementation of operational plans. If you thrive in a fast-paced environment and are committed to continuous improvement, we invite you to bring your skills and expertise to our organization.

Operations Officer Responsibilities

• Reporting to the Executive Director about company processes and procedures.
• Developing company policies and ensuring compliance.
• Improving business functionality to align with core business objectives.
• Tracking operational costs toward maintaining profit-margins.
• Promoting efficiency by implementing improved operational procedures.
• Analyzing and maintaining operational data, and monitoring product inventories.
• Monitoring adherence to policies and processes throughout the company.
• Overseeing human resources development policies, training, and performance reviews.
• Ensuring positive client, supplier, and vendor relationships.
• Make sure inventory is always at optimal level
• Ensure on time payments to vendors and suppliers
• Oversee and manage all aspects of the business including Accounting, Sales and Marketing and Procurement.
• Review trade area and identify new market opportunities.
• Assisting with customer service and satisfaction.

Skills

You’ll need to have:

• Communication and interpersonal skills
• Commercial awareness and business acumen
• Copywriting and design skills
• Creativity
• An eye for detail
• Analytical and strategic thinking
• Drive and self-motivation
• A flexible approach to work
• the ability to work well under pressure
• teamwork and the ability to foster good working relationships
• influencing and negotiation skills
• IT, social media and numeracy skills

Operations Officer Requirements

• A bachelor’s degree in operations management, project management, strategic management, business management, or similar.
• A master’s degree in a related field preferred.
• Extensive experience in an operations management position, or similar.
• In-depth knowledge of project management and strategic planning.
• Exceptional leadership and communication skills.
• Ability to promote efficiency toward achieving business objectives and profitability.
• Advanced knowledge of best business practices.
• Experience with budgets and financial reports, and monitoring expenses.
• Developing human resources policies, and monitoring compliance and performance.
• Valid driver’s license.

All applications should be addressed to:

Executive Director,
Marisfield Energies,
Lusaka, Zambia.

And emailed to: hr@palmridgeproperties.co.zm

Deadline for all applications is 7th September, 2024.

Job Description
Job Title: Operations Officer
Department: Operations
Designation: Lusaka
Reporting To: Executive Director

Job Summary
We are seeking a highly organized and detail-oriented Operations Officer to join our dynamic team. In this role, you will play a crucial part in ensuring our daily operations run smoothly and efficiently. Your ability to analyze processes, communicate effectively, and solve problems will be key to maintaining our high standards of quality and operational excellence.
Under the general supervision of the Executive Director, the Operations officer will ensure timely and cost-effective delivery of supplies to respective end users whilst displaying high levels of commitment, integrity and ability to lead and effect change in the organization.
As an Operations Officer, you will be responsible for coordinating with various departments, partners, managing administrative tasks, and the implementation of operational plans. If you thrive in a fast-paced environment and are committed to continuous improvement, we invite you to bring your skills and expertise to our organization.

Operations Officer Responsibilities

• Reporting to the Executive Director about company processes and procedures.
• Developing company policies and ensuring compliance.
• Improving business functionality to align with core business objectives.
• Tracking operational costs toward maintaining profit-margins.
• Promoting efficiency by implementing improved operational procedures.
• Analyzing and maintaining operational data, and monitoring product inventories.
• Monitoring adherence to policies and processes throughout the company.
• Overseeing human resources development policies, training, and performance reviews.
• Ensuring positive client, supplier, and vendor relationships.
• Make sure inventory is always at optimal level
• Ensure on time payments to vendors and suppliers
• Oversee and manage all aspects of the business including Accounting, Sales and Marketing and Procurement.
• Review trade area and identify new market opportunities.
• Assisting with customer service and satisfaction.

Skills

You’ll need to have:

• Communication and interpersonal skills
• Commercial awareness and business acumen
• Copywriting and design skills
• Creativity
• An eye for detail
• Analytical and strategic thinking
• Drive and self-motivation
• A flexible approach to work
• the ability to work well under pressure
• teamwork and the ability to foster good working relationships
• influencing and negotiation skills
• IT, social media and numeracy skills

Operations Officer Requirements

• A bachelor’s degree in operations management, project management, strategic management, business management, or similar.
• A master’s degree in a related field preferred.
• Extensive experience in an operations management position, or similar.
• In-depth knowledge of project management and strategic planning.
• Exceptional leadership and communication skills.
• Ability to promote efficiency toward achieving business objectives and profitability.
• Advanced knowledge of best business practices.
• Experience with budgets and financial reports, and monitoring expenses.
• Developing human resources policies, and monitoring compliance and performance.
• Valid driver’s license.

All applications should be addressed to:

Executive Director,
Marisfield Energies,
Lusaka, Zambia.

And emailed to: hr@palmridgeproperties.co.zm

Deadline for all applications is 7th September, 2024.

Job Title: IT Officer
Company: Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto
Reporting to: IT, R&D Manager
Location: Lusaka, Zambia
Terms: 3 Months Probation

About Us:
Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a leading player in the Advanced Biomass Cooking sector, dedicated to positive global impacts. As a Zambian/Swedish joint venture, we introduce clean-burning modern cook-stoves that use renewable cooking fuel pellets, Our locally produced pellets are an affordable and eco-friendly alternative to charcoal, promoting environmental sustainability and addressing the challenge of deforestation.
We are a young, dynamic start-up company and a leader in the Advanced Biomass Cooking sector, committed to creating positive impacts globally. From humble beginnings, we have cultivated a vibrant spirit and now boast excellent potential for growth. As we flourish, we seek an energetic and committed professional to join our team as IT Officer. In line with the company’s origins, we seek a committed and dynamic individual who can grow into the team and the role. The right person will be eager and brilliant, with strong interpersonal skills, integrity, and a love for systems and processes.

Position Overview:

As the IT Officer, you will play a crucial role in ensuring the smooth functioning of our daily IT operations. You will provide first line support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity.

Responsibilities:

MAJOR TASKS:

Network Maintenance and Support

• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs ensuring consistent peak performance.
• Monitor network traffic, troubleshoot connectivity issues, and optimize performance.

System Administration and Troubleshooting

• Administer and maintain IT infrastructure components.
• Install, configure, and maintain computer hardware, software and networks.
• Troubleshoot hardware and software issues.
• Provide support to users, including troubleshooting and resolving IT-related problems backed by accurate documentation through the ticketing system.

System Monitoring and Maintenance

• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Maintain and perform routine safety checks on computer and power backup
  systems.
• Perform regular IT audits to ensure systems are functioning optimally and securely.

Documentation and Reporting

• Enforce IT policies, procedures, and standards to ensure compliance and security.
• Document IT systems, network configurations, and procedures for knowledge sharing and user training.
• Maintain up-to-date inventory of all IT devices and software licenses.
• Prepare monthly network performance reports and metrics.

User Support and training

• Provide timely and effective technical support to end-users.
• Conduct user training sessions on device usage, security protocols, and best practices.
• Assist with onboarding new employees regarding IT policies and tools.

MINOR TASKS:

• Evaluate and recommend new technologies, tools, and solutions to improve overall IT efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute relevant updates.
• Set up accounts for new users.
• Maintain consistent adherence to SLAs by service vendors.
• Other ad hoc tasks as assigned by supervisor.

KEY PERFORMANCE INDICATORS (KPIs):

Service Desk Metrics

• Ticket resolution time: aim for less than 30 minutes for critical incidents.
• User satisfaction score: aim for at least 4.0 USS score (on a scale of 1 – 5).

Network Performance Metrics

• Network uptime: aim for at least 90% availability.
• Network latency and bandwidth: Keep latency low (e.g., <50ms) and bandwidth utilization well balanced.
• Inventory accuracy: Maintain 95% accuracy rate.

System Uptime and Reliability

• Server and core devices uptime: Aim for at least 90% availability.
• Mean Time Between Failures (MTBF): aim for at least 1000 hours.
• Scheduled maintenance window adherence: aim for adherence of 95% or higher.

Documentation and Reporting

• Documentation accuracy rate: aim for at least 90% accuracy.
• Documentation completeness: ensure all critical areas have comprehensive documentation.
• Reporting: deliver reports within the specified reporting period.

Skills requirements:

• Effective communication, including writing, speaking and interpersonal communication.
• Excellent troubleshooting and problem solving skills.
• Ability to multitask and prioritize work under pressure.
• A keen eye for detail and accuracy in work.
• Excellent organization skills.
• Technical documentation.
• Ability to exercise good judgment and effectiveness in working with a high performing team.
• Team-oriented attitude.

Requirements:

• Minimum Degree in IT, Computer Science or any related field.
• Familiar with networking principles.
• Excellent troubleshooting skills.
• Proficient in Windows OS and MS Office suite.
• Familiarity with Linux and macOS.
• Eagerness to learn and contribute to a dynamic team.
• Any networking certifications (e.g. CCNA, CompTIA).
• 1 year + experience working in a high performing environment

How to Apply:

If you are ready to contribute to a company with excellent growth potential and possess the skills mentioned above, please submit your resume and cover letter to support.it@supamoto.global with the subject line ” IT Officer”. Application: YOUR NAME.”

We welcome candidates who share our commitment to sustainable development, environmental conservation, and global impact.

Application Deadline: 20th September 2024
Thank you for considering SupaMoto as your workplace. We look forward to receiving your application.

Note: We encourage candidates from diverse and minority backgrounds, including women, who share our commitment to sustainable development, environmental conservation, and global impact, particularly in the Advanced Biomass Cooking sector, to apply. This position is suited for individuals with a passion for making a positive impact and demonstrating exceptional learning ability. for more information visit our website at www.supamoto.co.zm

Job Title: IT Officer
Company: Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto
Reporting to: IT, R&D Manager
Location: Lusaka, Zambia
Terms: 3 Months Probation

About Us:
Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a leading player in the Advanced Biomass Cooking sector, dedicated to positive global impacts. As a Zambian/Swedish joint venture, we introduce clean-burning modern cook-stoves that use renewable cooking fuel pellets, Our locally produced pellets are an affordable and eco-friendly alternative to charcoal, promoting environmental sustainability and addressing the challenge of deforestation.
We are a young, dynamic start-up company and a leader in the Advanced Biomass Cooking sector, committed to creating positive impacts globally. From humble beginnings, we have cultivated a vibrant spirit and now boast excellent potential for growth. As we flourish, we seek an energetic and committed professional to join our team as IT Officer. In line with the company’s origins, we seek a committed and dynamic individual who can grow into the team and the role. The right person will be eager and brilliant, with strong interpersonal skills, integrity, and a love for systems and processes.

Position Overview:

As the IT Officer, you will play a crucial role in ensuring the smooth functioning of our daily IT operations. You will provide first line support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity.

Responsibilities:

MAJOR TASKS:

Network Maintenance and Support

• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs ensuring consistent peak performance.
• Monitor network traffic, troubleshoot connectivity issues, and optimize performance.

System Administration and Troubleshooting

• Administer and maintain IT infrastructure components.
• Install, configure, and maintain computer hardware, software and networks.
• Troubleshoot hardware and software issues.
• Provide support to users, including troubleshooting and resolving IT-related problems backed by accurate documentation through the ticketing system.

System Monitoring and Maintenance

• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Maintain and perform routine safety checks on computer and power backup
  systems.
• Perform regular IT audits to ensure systems are functioning optimally and securely.

Documentation and Reporting

• Enforce IT policies, procedures, and standards to ensure compliance and security.
• Document IT systems, network configurations, and procedures for knowledge sharing and user training.
• Maintain up-to-date inventory of all IT devices and software licenses.
• Prepare monthly network performance reports and metrics.

User Support and training

• Provide timely and effective technical support to end-users.
• Conduct user training sessions on device usage, security protocols, and best practices.
• Assist with onboarding new employees regarding IT policies and tools.

MINOR TASKS:

• Evaluate and recommend new technologies, tools, and solutions to improve overall IT efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute relevant updates.
• Set up accounts for new users.
• Maintain consistent adherence to SLAs by service vendors.
• Other ad hoc tasks as assigned by supervisor.

KEY PERFORMANCE INDICATORS (KPIs):

Service Desk Metrics

• Ticket resolution time: aim for less than 30 minutes for critical incidents.
• User satisfaction score: aim for at least 4.0 USS score (on a scale of 1 – 5).

Network Performance Metrics

• Network uptime: aim for at least 90% availability.
• Network latency and bandwidth: Keep latency low (e.g., <50ms) and bandwidth utilization well balanced.
• Inventory accuracy: Maintain 95% accuracy rate.

System Uptime and Reliability

• Server and core devices uptime: Aim for at least 90% availability.
• Mean Time Between Failures (MTBF): aim for at least 1000 hours.
• Scheduled maintenance window adherence: aim for adherence of 95% or higher.

Documentation and Reporting

• Documentation accuracy rate: aim for at least 90% accuracy.
• Documentation completeness: ensure all critical areas have comprehensive documentation.
• Reporting: deliver reports within the specified reporting period.

Skills requirements:

• Effective communication, including writing, speaking and interpersonal communication.
• Excellent troubleshooting and problem solving skills.
• Ability to multitask and prioritize work under pressure.
• A keen eye for detail and accuracy in work.
• Excellent organization skills.
• Technical documentation.
• Ability to exercise good judgment and effectiveness in working with a high performing team.
• Team-oriented attitude.

Requirements:

• Minimum Degree in IT, Computer Science or any related field.
• Familiar with networking principles.
• Excellent troubleshooting skills.
• Proficient in Windows OS and MS Office suite.
• Familiarity with Linux and macOS.
• Eagerness to learn and contribute to a dynamic team.
• Any networking certifications (e.g. CCNA, CompTIA).
• 1 year + experience working in a high performing environment

How to Apply:

If you are ready to contribute to a company with excellent growth potential and possess the skills mentioned above, please submit your resume and cover letter to support.it@supamoto.global with the subject line ” IT Officer”. Application: YOUR NAME.”

We welcome candidates who share our commitment to sustainable development, environmental conservation, and global impact.

Application Deadline: 20th September 2024
Thank you for considering SupaMoto as your workplace. We look forward to receiving your application.

Note: We encourage candidates from diverse and minority backgrounds, including women, who share our commitment to sustainable development, environmental conservation, and global impact, particularly in the Advanced Biomass Cooking sector, to apply. This position is suited for individuals with a passion for making a positive impact and demonstrating exceptional learning ability. for more information visit our website at www.supamoto.co.zm

Background

African Parks is a non-profit conservation organization founded in 2000 that manages 22 national parks and protected areas in 12 countries covering 20 million hectares. This is achieved through long-term agreements with national governments, putting in place funding solutions and establishing good governance and management to achieve ecological, social and financial sustainability.

Job Purpose

The position of driver will be a key member of the Field Operations Team when fulfilling the following roles:

• Driving company vehicles carrying authorised passengers or goods to service operational transport needs as required by management
• Ensuring that the vehicles are driven in a sensitive and safe manner to limit damage, wear and tear and prolong their useful lifespan and resale value
• Care of vehicle and associated equipment including cleaning, pre-driving checks, and reporting defects or vehicle incidents to management
• Complying with and implementing the vehicle fleet record keeping system
• Ensuring that driving complies with all the relevant Zambia’s safety and road traffic legislation
• Assisting with any other reasonable tasks outside of the scope of work mentioned above as required from time to time by management.

Minimum requirements, capabilities, competencies and experience needed for the job

• A valid professional driving licence (Class B) with no restrictions or endorsements.
• A heavy-duty motor vehicle (Class C) would be an added advantage
• At least 3 years’ previous experience as a driver, with at least two of those years’ experience, in 4×4 driving
• Demonstrable experience in 4×4 off-road driving
• Knowledge of basic vehicle maintenance and care
• Competent written and spoken English
• Strong personal integrity and dependability
• Ability to be organised, flexible, self-motivated and work effectively with minimum supervision
• Good health and physical condition
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

African Parks Zambia is an Equal Opportunity Employer.

Applicants for this position must have a clean record and traceable references. Candidates must include a day time contact number.

Interested and qualified candidates must submit their CV with a covering letter describing their suitability for the role. All applicants must include at least 2 contactable references, along with certified copies of NRC and relevant Qualifications.

Application must be submitted to the Regional Human Resources Manager, by email to hr.zambia@africanparks.org by 31st October 2024.

Employment Opportunity

The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill the position of Operations Officer to support the GHSC-PSM project in Zambia.

The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain and collaborate with key international stakeholders to support global health initiatives.

With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency ( ZAMMSA), and (5) increased strategic management and planning by Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following positions:

Position Title:      Operations Officer

Reporting to:        Senior Operations Manager

Principal Duties and Responsibilities
The Operations Officer will provide oversight of the Office Administration Team including the Office Assistants and Receptionist to ensure that administrative tasks are done, events planning, Service Level Agreements trackers are updated, and ensure that the inventory database is up to date including the location of equipment’s.

Specific Tasks

Technical Implementation

• Supervise the Office Administration Team – Office Assistants and Receptionist, ensuring that the teams are providing sufficient support to all project staff in all project offices;
• Support field teams to ensure they have the administrative resources required to properly conduct their duties;
• Supervise event planning, meetings, and training and make sure everything runs smoothly;
• Maintain and update tracker for SLA and lease agreements for operations to ensure that start and end dates of these contracts are tracked and renewals if needed are fully executed on time;
• Work with the IT team and monitor the inventory of project equipment; record, update and regularly check inventory database is up to date including the location of equipment at the Main, ZAMMSA, and provincial offices;
• Put in place and manage an office filing system allowing easy access to contractually required reports, as well as any other reports required by Chemonics, the government of Zambia, or USAID;
• Arrange for hotel accommodation, airport transfer, and transportation for STTAs during their stay in the country and any other support required;
• Work with the Senior Operations Manager and Finance Manager on annual work plan budget inputs and forecasting;

Management

• Take main responsibility for managing the physical office space, ensuring that there are functioning systems for office communications supplies, office administration, and staff travel;
• Supervise the identification, selection, recruitment, training, and orientation of all project admin support staff required for the implementation of all project activities. Supervise the project support staff and perform their annual evaluations;
• Exhibit Chemonics values and build a culture of “Living our Values” within the team;
• Follow all USAID regulations and Chemonics policies, and quality management best practices consistently;
• Other duties as assigned by the Senior Operations Manager and Deputy Country Director – Operations

Minimum Qualifications, Experience, and Competencies:

• Degree in Business Administration or a related field preferred;
• Minimum of 4 years experience working for a USAID project desirable;
• Experience in managing large offices is highly desirable;
• Excellent interpersonal and communications skills;
• Demonstrated leadership, versatility, and integrity;
• Fluency in English required.

Location of Assignment

• The location of assignment is Lusaka, Zambia with intermittent travel throughout the country.

What you would be expected to do:

• Provide technical assistance in the use of PC hardware, Software, and operate a multi- platform(Linux/windows/Mac) computer environment, monitor, and assist resolve call center agent environment issues remotely.
• Set up and configure desktop computers, peripherals and accounts assigning security level, install software(MS Office, skype, adobe reader, flash player, java, Symantec) and repair hardware and peripherals.
• Troubleshoot, repair, and maintain office PC (e.g., laptops, desktops, Local storage ,Scanners, 3G/4G Routers and Multifunction printer configuration) check peripherals on a network to diagnose, hardware versus software problems and escalate corrective procedures to other technical resources as appropriate.
• Perform routine security checks on user and Data center systems within the office.
• Perform Basic Data Center maintenance.
• Monitoring, tracking and escalating incidents/ issues within our helpdesk and various vendors’ helpdesk platforms, various company service groups and vendors (secondary).
• Compile the monthly IT report based on established criteria.
• Undertaking IT projects as instructed by the IT management.
• Onboarding of new staff to company IT policies as well as issuance of working tools.
• Perform IT Inventory & Asset Management.
• Coordinate with different vendors in case of damage or replacement to IT equipment’s & make sure the same is delivered within the set timelines.

You might be a strong candidate if you:

• Possess Bachelor’s Degree in Information Technology or Computer Science.
• Have 2-3 years’ experience out of which at least 6-12 months in IT
• Customer Service environment.
• Have strong capabilities in the following products, platforms, and areas of expertise:
• Microsoft Windows Server Platforms (2008, 2012),
• Cisco Switches and Routers and wireless devices;
• Microsoft 32/64-bit Window Platforms (Windows 7/8/10),
• Office applications’/IP Networking, DNS, DHCP, VPN, WAN; Remote
• Access and Network Security, Microsoft SQL Server
• Experienced in Linux OS preferably Red hat/CentOS
  strategic planning abilities.
• Possess the ability to intervene with crisis management or troubleshooting as necessary.
• Able to set goals for team members.
• Able to handle multiple tasks with a high level of efficiency in results delivery.

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business
• with a profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.

To apply click on the link here.

Background

African Parks is a non-profit conservation organization founded in 2000 that manages 22 national parks and protected areas in 12 countries covering 20 million hectares. This is achieved through long-term agreements with national governments, putting in place funding solutions and establishing good governance and management to achieve ecological, social and financial sustainability.

Job Purpose

The position of driver will be a key member of the Field Operations Team when fulfilling the following roles:

• Driving company vehicles carrying authorised passengers or goods to service operational transport needs as required by management
• Ensuring that the vehicles are driven in a sensitive and safe manner to limit damage, wear and tear and prolong their useful lifespan and resale value
• Care of vehicle and associated equipment including cleaning, pre-driving checks, and reporting defects or vehicle incidents to management
• Complying with and implementing the vehicle fleet record keeping system
• Ensuring that driving complies with all the relevant Zambia’s safety and road traffic legislation
• Assisting with any other reasonable tasks outside of the scope of work mentioned above as required from time to time by management.

Minimum requirements, capabilities, competencies and experience needed for the job

• A valid professional driving licence (Class B) with no restrictions or endorsements.
• A heavy-duty motor vehicle (Class C) would be an added advantage
• At least 3 years’ previous experience as a driver, with at least two of those years’ experience, in 4×4 driving
• Demonstrable experience in 4×4 off-road driving
• Knowledge of basic vehicle maintenance and care
• Competent written and spoken English
• Strong personal integrity and dependability
• Ability to be organised, flexible, self-motivated and work effectively with minimum supervision
• Good health and physical condition
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

African Parks Zambia is an Equal Opportunity Employer.

Applicants for this position must have a clean record and traceable references. Candidates must include a day time contact number.

Interested and qualified candidates must submit their CV with a covering letter describing their suitability for the role. All applicants must include at least 2 contactable references, along with certified copies of NRC and relevant Qualifications.

Application must be submitted to the Regional Human Resources Manager, by email to hr.zambia@africanparks.org by 31st October 2024.

About the role

The Operations and Maintenance Assistant Manager will oversee all maintenance activities, ensuring efficient system management, customer satisfaction, and resource optimization. The role involves leading a multidisciplinary team, handling administrative tasks, managing customer queries, and ensuring safety and compliance.

Duties & Responsibilities
Operations and Maintenance Assistant Manager will be expected to fulfil the following duties and responsibilities:

Administration:

• Prepare weekly and monthly operations reports for GM’s reporting to the Board
• Generate plant monthly power consumption/ generation and water used for power generation as primary feed into monthly reporting to regulatory authorities.
• Develop methods for monitoring assets and tracking maintenance components and spares.
• Conducted route cause analysis (RCA) and Failure Mode and Effect Analysis (FMEA) for critical plant breakdowns to prevent recurrence and promote continuous improvement.
• Carryout six sigma for recurring system faults to deter recurrence.
• Use available tools to monitor transformer performance. PQ analysis, pressure testing of cables and transformers, vibration monitoring of generation plants etc. Carryout thermal imaging condition monitoring of assets.
• Ensure effective use of safety documents to be compliant with all necessary statutory requirements and relevant standards. (ZPL safety rule book, ZS418, Electricity act, ERB requirements etc.
• Audit weekly schedules and manpower utilization for all personnel.

Maintenance and System Management:

• Coordinate all maintenance activities within the organization.
• Carry out annual maintenance and quickly resolve system incidents using computerized CMMS tools (implementation of CMMS is underway).
• Develop 52-weekly plans using specialized tools such as MS projects and manage the maintenance backlog cost-effectively.
• Conduct failure analysis procedures and modify the grid to reduce downtime and system faults.
• Monitor the condition of distribution network equipment such as transformers, switchgear, gearboxes, overhead cranes (at the hydro), overhead lines, etc.
• Perform hydro plant maintenance.
• Analyse drawing of materials from stores monthly and establish a fast-moving items list for cost-effective budgeting and usage of resources within the first month of employment.
• Implement quality assurance and process audits to optimize maintenance activities within the first month of employment.

Customer Service and Fault Resolution:

• Ensure correct data entry of new connections to protect revenue collection during new installations
• Identify and correct all illegal extensions within two months of being employed
• Carryout weekly SPM audits to ensure there are no none vending customers and therefore identify and eliminate meter by-passes on the system
• Attend customer queries/complaints and ensure timely resolution of faults within 24 hours.
• Ensure customer supply complaints are resolved within 24 hours to improve the reliability of the power supply.
• Reduce the number of system trip-outs to less than 5 monthly.
  Team leadership coordination and Development
• Mentor employees, promote teamwork, and ensure good working culture and ethics.
• Lead multidisciplinary teams to achieve key performance indicators.
• Oversee activities related to mechanics, new installations, and grid projects.
• Work with the HSES Manager to promote safety and conduct training sessions.
• Transform underperforming teams through effective leadership.

Resource Management:

• Manage resources (man-hours, motor vehicles, and materials) cost-effectively.
• Audit and manage the use of fuel.
• Analyse the drawing of materials from stores monthly and establish a fast-moving items list for cost-effective budgeting and resource usage within the first month of employment.

Construction and Installation:

• Reduce construction and new installation backlog to zero within three months of employment.
• Increase the customer base to 2500 by the end of 2024.
• Generate weekly reports on all construction projects as a basis for milestone claims on financial reimbursements from the relevant institutions.

Other Assigned Duties

• Perform other assigned tasks.

Minimum Requirements:

The ideal candidate would have the following skills and credentials:

• Proficient in coordinating and managing maintenance activities.
• Expert use of MS Project or equivalent tools
• Experience with CMMS tools.
• Expertise in quality assurance and process audits.
• Strong leadership and team coordination skills.
• Excellent communication skills.
• Proficient in resource management.
• Skilled in data analysis and budgeting.
• Focus on continuous improvement.
• Experience in overseeing construction and installation projects.
• Understanding of HSES standards and practices.

Education and Experience:

• Grade 12 certificate
• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or an Equivalent Diploma in a related field.
• At least 7 years of experience in operations and maintenance management within the power generation, utilities, or manufacturing industries.
• Certifications: Relevant certifications in maintenance management, project management (PMP), and quality assurance would be an added advantage.
• Familiar with the SAPP isolation procedures which will be useful knowledge to assist the company during operations and maintenance to transition after the interconnection with ZESCO.
• In Depth understanding of ZABs standards relevant to operations, maintenance and construction of distribution systems such as ZS418, ZS392 etc.
• In depth understanding of the national grid code, and the relevant acts associated with the generation, transmission and distribution of electrical energy.
• Conversant with operations of integrated systems with multiple sources of power supply.
• Knowledge of construction and operations generating plants (Solar, Hydro).
• A Proven track record of leading teams and managing maintenance operations.

About the role

The Operations and Maintenance Assistant Manager will oversee all maintenance activities, ensuring efficient system management, customer satisfaction, and resource optimization. The role involves leading a multidisciplinary team, handling administrative tasks, managing customer queries, and ensuring safety and compliance.

Duties & Responsibilities
Operations and Maintenance Assistant Manager will be expected to fulfil the following duties and responsibilities:

Administration:

• Prepare weekly and monthly operations reports for GM’s reporting to the Board
• Generate plant monthly power consumption/ generation and water used for power generation as primary feed into monthly reporting to regulatory authorities.
• Develop methods for monitoring assets and tracking maintenance components and spares.
• Conducted route cause analysis (RCA) and Failure Mode and Effect Analysis (FMEA) for critical plant breakdowns to prevent recurrence and promote continuous improvement.
• Carryout six sigma for recurring system faults to deter recurrence.
• Use available tools to monitor transformer performance. PQ analysis, pressure testing of cables and transformers, vibration monitoring of generation plants etc. Carryout thermal imaging condition monitoring of assets.
• Ensure effective use of safety documents to be compliant with all necessary statutory requirements and relevant standards. (ZPL safety rule book, ZS418, Electricity act, ERB requirements etc.
• Audit weekly schedules and manpower utilization for all personnel.

Maintenance and System Management:

• Coordinate all maintenance activities within the organization.
• Carry out annual maintenance and quickly resolve system incidents using computerized CMMS tools (implementation of CMMS is underway).
• Develop 52-weekly plans using specialized tools such as MS projects and manage the maintenance backlog cost-effectively.
• Conduct failure analysis procedures and modify the grid to reduce downtime and system faults.
• Monitor the condition of distribution network equipment such as transformers, switchgear, gearboxes, overhead cranes (at the hydro), overhead lines, etc.
• Perform hydro plant maintenance.
• Analyse drawing of materials from stores monthly and establish a fast-moving items list for cost-effective budgeting and usage of resources within the first month of employment.
• Implement quality assurance and process audits to optimize maintenance activities within the first month of employment.

Customer Service and Fault Resolution:

• Ensure correct data entry of new connections to protect revenue collection during new installations
• Identify and correct all illegal extensions within two months of being employed
• Carryout weekly SPM audits to ensure there are no none vending customers and therefore identify and eliminate meter by-passes on the system
• Attend customer queries/complaints and ensure timely resolution of faults within 24 hours.
• Ensure customer supply complaints are resolved within 24 hours to improve the reliability of the power supply.
• Reduce the number of system trip-outs to less than 5 monthly.
  Team leadership coordination and Development
• Mentor employees, promote teamwork, and ensure good working culture and ethics.
• Lead multidisciplinary teams to achieve key performance indicators.
• Oversee activities related to mechanics, new installations, and grid projects.
• Work with the HSES Manager to promote safety and conduct training sessions.
• Transform underperforming teams through effective leadership.

Resource Management:

• Manage resources (man-hours, motor vehicles, and materials) cost-effectively.
• Audit and manage the use of fuel.
• Analyse the drawing of materials from stores monthly and establish a fast-moving items list for cost-effective budgeting and resource usage within the first month of employment.

Construction and Installation:

• Reduce construction and new installation backlog to zero within three months of employment.
• Increase the customer base to 2500 by the end of 2024.
• Generate weekly reports on all construction projects as a basis for milestone claims on financial reimbursements from the relevant institutions.

Other Assigned Duties

• Perform other assigned tasks.

Minimum Requirements:

The ideal candidate would have the following skills and credentials:

• Proficient in coordinating and managing maintenance activities.
• Expert use of MS Project or equivalent tools
• Experience with CMMS tools.
• Expertise in quality assurance and process audits.
• Strong leadership and team coordination skills.
• Excellent communication skills.
• Proficient in resource management.
• Skilled in data analysis and budgeting.
• Focus on continuous improvement.
• Experience in overseeing construction and installation projects.
• Understanding of HSES standards and practices.

Education and Experience:

• Grade 12 certificate
• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or an Equivalent Diploma in a related field.
• At least 7 years of experience in operations and maintenance management within the power generation, utilities, or manufacturing industries.
• Certifications: Relevant certifications in maintenance management, project management (PMP), and quality assurance would be an added advantage.
• Familiar with the SAPP isolation procedures which will be useful knowledge to assist the company during operations and maintenance to transition after the interconnection with ZESCO.
• In Depth understanding of ZABs standards relevant to operations, maintenance and construction of distribution systems such as ZS418, ZS392 etc.
• In depth understanding of the national grid code, and the relevant acts associated with the generation, transmission and distribution of electrical energy.
• Conversant with operations of integrated systems with multiple sources of power supply.
• Knowledge of construction and operations generating plants (Solar, Hydro).
• A Proven track record of leading teams and managing maintenance operations.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our Client handles imports and exports of cement in Ndola Zambia and is seeking a highly organised, energetic and pro-active individual to join their team. As an Operations Assistant, you will play a crucial role in ensuring the smooth flow of goods and compliance with customs regulations.

Key Responsibilities:

• Manage the import and export process by coordinating with suppliers, freight forwarders, customs brokers, and other relevant parties to ensure timely and accurate delivery of goods.
• Prepare and review shipping and customs documents.
• Coordinate and arrange transportation and track shipments to ensure on-time delivery and resolve any issues or delays.
• Calling and actively following up on export documentation and processes
• Ensure compliance with import-export laws and regulations by staying updated on changes in customs requirements and assisting with customs clearance procedures.
• Maintain accurate records of import and export transactions, including invoices, shipping documents, and customs declarations.
• Coordinate shipments to ensure accurate and timely delivery of goods to customers and suppliers.
• Sourcing and managing Transporters

Desired Skills and Experience

• Diploma in Business Administration or equivalent
• Must have a valid drivers’ license
• Ability to multitask and prioritize daily workload
• Pro-active and self-starter
• Ndola based and should have accommodation in Ndola
• Excellent organizational and time management skills to handle multiple tasks and prioritize effectively.
• Strong attention to detail and accuracy in preparing and reviewing documentation.
• Effective communication skills, both written and verbal, to collaborate with various stakeholders.
• Ability to work independently and in a team environment to meet tight deadlines.
• Analytical mindset to identify and resolve problems or inefficiencies in import-export operations.
• Flexibility to adapt to changing priorities and work under pressure.

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com  before the  6th of November, 2024.

Role Overview
The role of IT Solutions Architect is crucial in designing, implementing, and maintaining our IT infrastructure and web applications. The ideal candidate will have a strong background in both full stack development and IT infrastructure management.

Responsibilities:

• Design and Architecture: Develop and implement scalable IT solutions that align with business goals and objectives.
• Full Stack Development: Build and maintain web applications using modern technologies and frameworks.
• Infrastructure Management: Oversee the setup, configuration, and maintenance of servers, networks, and other IT infrastructure components.
• Security: Ensure the security and integrity of IT systems and data through best practices and proactive measures.
• Collaboration: Work closely with cross-functional teams to understand requirements and deliver effective solutions.
• Innovation: Stay updated with the latest industry trends and technologies to drive continuous improvement and innovation.
• Documentation: Create and maintain comprehensive documentation for IT systems, processes, and procedures.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field is an added advantage, not a must.
• Proven experience as a Full Stack Developer and IT Infrastructure Engineer or similar role.
• Proficiency in programming languages (e.g., JavaScript, Python), frameworks (e.g., React, Node.js), and IT infrastructure tools (e.g., AWS, Docker).
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, startup environment.

How to Apply – IT Solutions Architect:

Ready to be our IT Solutions Architect? We want to see your creativity and skills in action! Complete the task below to apply:
Objective: Demonstrate your technical expertise, problem-solving skills, and creativity by designing a comprehensive IT solution for a hypothetical scenario at Pamasola Resources.
Scenario: Pamasola Resources is expanding its operations and requires a robust IT infrastructure to support its growing team and customer base. Your task is to design an IT solution that will assist the organization to attain its goals and objectives.

Task Details:
a) Overview: Provide a brief overview of your proposed IT solution, including the key components and technologies you plan to use.
b) Development:
i. With the aid of a high-level architecture diagram, describe how you would develop and implement the necessary applications and infrastructure. Specify the programming languages, frameworks and tools you would use to develop the applications.
ii. Create a small web application or feature that demonstrates a relevant solution for Pamasola Resources.
iii. Host the application on a platform (e.g., GitHub Pages) and provide a link to the live site.
iv. Ensure the repository is public and includes a README file with a brief explanation of the project, the technologies used, any setup instructions.
c) Security Measures: Explain the security measures you would implement to ensure data security and integrity.
d) Sustainability: Highlight any sustainable practices or technologies you would incorporate to align with Pamasola Resources’ objective of promoting sustainable energy solutions.
e) Optional Video Component: Create a short video (1-2 minutes) explaining your passion and why you are the right fit for the role of IT Solutions Architect at Pamasola Resources. Include the following:

• Briefly introduce yourself and mention your relevant experience. Showcase why renewable energy and sustainability matter to you.
• Highlight any achievements that you think will strengthen your application.
  You can use any video creation tools you are comfortable with.

Evaluation Criteria:

• Technical Expertise: Demonstrated knowledge and skills in full stack development and IT infrastructure management.
• Creativity and Innovation: Original and innovative ideas that align with the company’s mission and goals.
• Clarity and Presentation: Clear and well-organized presentation of your proposal.
•  Problem-Solving: Effective solutions to the hypothetical scenario provided.

Submission Guidelines:

We value self-starters who are passionate about making a difference. We welcome creative and out-of-the-box ideas in your application process. Feel free to showcase your unique approach to the role of IT Solutions Architect and how you can bring innovative solutions to our team. You can use a virtual conferencing tool to deliver your presentation, alternatively you can save the presentation in a format that best suits your style and email your submission as attachments or shared links to vacancies@pamasolaresources.com with the subject line “IT Solutions Architect – [Your Name]. Ensure to include any additional instructions or context needed to strengthen your application or for the recruitment team to understand the presentation.

Deadline for submission: Monday 30 September 2024.

ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!

To learn more about ExpressCredit, visit: www.expresscredit.co.zm

YesCash Zambia trading as Express Credit Zambia invites suitably qualified candidates based in Lusaka or willing to self-relocate to apply for the position of IT Manager.

Job Purpose

The IT Manager will be responsible for ensuring the smooth and efficient operation of our IT systems, developing IT governance, and leading a team of two Senior IT Technicians to support the organization’s objectives.

Key Responsibilities

• Manage information technology and organization’s IT infrastructure, including servers, networks, data centers, cloud systems, and endpoints
• Manage IT staff by recruiting, training and appraising their performance
• Develop and implement the IT department’s strategy in alignment with the organization’s business objectives
• Plan and manage IT budget, ensuring cost-effective solutions without compromising on quality or security
• Provide input to the management team regarding IT-related decision-making and future technology investments
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure that IT support services are responsive and meet the needs of all users, resolving technical issues in a timely and efficient manner
• Ensure the availability, reliability, and performance of all IT systems, minimizing downtime and service interruptions
• Establish and maintain a help desk or ticketing system to streamline support requests.
• Manage relationships with external vendors and service providers, ensuring that service level agreements (SLAs) are met
• Develop and enforce IT security policies and protocols to protect the organization’s data, systems, and infrastructure from internal and external threats
• Stay up to date with industry news, promote and implement enhancements related to the platform’s operation.

Requirements

• Grade 12 Certificate with minimum 5 credits including English and Mathematics.
• Degree and other Professional qualifications in computer Science and any related course.
• 4 years of proven working experience in an IT Manager role or in a similar role
• Experience in project management, IT strategy development, and budget management
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Strong problem-solving and decision-making abilities
• Thorough understanding of IT systems, cybersecurity, and best practices in IT management
• Effective communication skills, with the ability to work collaboratively with stakeholders at all levels
• Analytical, highly organized, attention to details,
• Valid driver’s Licence

Job Brief: IT Technician at Shivay Technologies, Kitwe, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

Job Brief: IT Technician at Shivay Technologies, Kitwe, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

Company Description

LendingScape Limited is a leading online and digital impact-based financing company based in Lusaka. Our vision is to be Zambia’s market leader in online and digital financing by the year 2025. We are dedicated to providing innovative and efficient financial solutions to our clients.

Job Description

As an IT Intern at LendingScape Limited, you will have the opportunity to gain hands-on experience in a dynamic fintech environment. You will work closely with our IT team to support various technology initiatives and projects that drive innovation and efficiency within the organization. This internship will provide you with valuable exposure to cutting-edge technologies and the opportunity to contribute to the success of the organization.

Responsibilities

Assist in the setup and maintenance of hardware, software, and network systems

Provide technical support to employees on IT-related issues

Help  resolve technical problems

Assist in the implementation of IT projects and initiatives

Participate in team meetings and contribute ideas to improve IT processes

Perform other IT-related tasks as assigned

Requirements

Recent graduate with a degree in Computer Science, Information Technology, or a related field

Proficient understanding of IT concepts and technologies

Strong problem-solving skills and attention to detail

Excellent communication and interpersonal skills

Ability to work effectively and with minimal supervision

Benefits

Hands-on experience in a fast-paced fintech environment

Mentorship

Opportunity to work on innovative projects and technologies

Potential for future full-time employment based on performance

How to Apply

If you are passionate about technology and zealous about kickstart your career in fintech, please send your resume and a brief cover letter to hr@lendingscape.co.zm, by 30th May, 2024 at 17:00hrs.

Join us at LendingScape Limited and be part of a team that is shaping the future of financial technology!

Position Overview:

We seek an experienced IT Specialist with at least 5 years in the field, who has relevant qualifications and a passion for technology within the construction and transport sectors. The ideal candidate will have a solid background in IT support, systems administration, and network management, particularly in environments that involve heavy equipment and logistics.

Key Responsibilities:
-Provide technical support and troubleshooting for hardware and software issues related to construction and transport operations.
-Oversee system updates, backups, and disaster recovery processes.
-Collaborate with project managers and field teams to implement technology solutions that enhance efficiency.
-Develop and maintain documentation for systems and procedures specific to construction and transport workflows.
-Train staff on new technologies, software applications, and best practices related to IT systems.
-Stay updated on industry trends and emerging technologies that can benefit construction and transport operations.

Qualifications:
-Bachelor’s degree in Information Technology, Computer Science, or a related field.
-Minimum of 5 years of experience in IT support and administration, preferably in construction or transport industries.
-Excellent problem-solving skills and attention to detail, especially in high-pressure environments.
-Strong communication and interpersonal skills to liaise with technical and non-technical staff.

How to Apply:
Please send your resume and a cover letter to nauticaholdings@gmail.com with the subject line “IT Specialist Application.”

Application Deadline: 18TH October, 2024

Expression of Interest for Consultancy Services- IT Support Services

Bridges to Prosperity (B2P) Zambia is seeking to hire an individual consultant to provide onsite IT support services to the team in Lusaka. The consultant is expected to provide professional IT consulting services as an independent contractor and at a rate that shall be agreed upon by both parties.Possible start date will be in mid-November 2024.

The consultant shall have the following qualifications:
1. Have relevant training and experience in IT service delivery, operations and technical support, preferably BSc. Information Technology or any other tech-related courses.
2. Have a minimum of 3 years work experience in providing technical support to end-users and resolving hardware, software and network-related issues.
3. Have a strong technical knowledge on IT and have a good awareness on cybersecurity.
4. Have experience in collaborating & creating good working relationships with both staff and external IT vendors i.e. ISPs, suppliers etc.

The consultant will be expected to:
1. Be ready and available to provide ad-hoc support(during the initial stages of the engagement) and be available onsite on a biweekly basis and spend a minimum of 4 hours.
2. Provide both onsite and remote support as required by B2P Zambia staff.
3. Perform hardware or software troubleshooting and repairs for any computers, tablets, or other technology (such as printers or routers) used by B2P Zambia staff.
4. Computer & tablets setup for new staff or any other new equipment, including the installation of all required software in compliance with B2P policies.
5. Sourcing for quality, fairly priced IT equipment, with no additional commission or markup.
6. Perform routine preventive maintenance for all B2P IT equipment, especially computers and printers.
7. Any other IT-related duties may be assigned by the Program Manager, Finance & Administration Manager or Systems team.

Interested applicants are required to send their applications as follows: Send the CV and Cover Letter (as a combined PDF document) to: systems@bridgestoprosperity.org. The deadline for applications is Friday, October 22, 2024.

Background

African Parks is a non-profit conservation organization founded in 2000 that manages 22 national parks and protected areas in 12 countries covering 20 million hectares. This is achieved through long-term agreements with national governments, putting in place funding solutions and establishing good governance and management to achieve ecological, social and financial sustainability.

Job Purpose

The position of driver will be a key member of the Field Operations Team when fulfilling the following roles:

• Driving company vehicles carrying authorised passengers or goods to service operational transport needs as required by management
• Ensuring that the vehicles are driven in a sensitive and safe manner to limit damage, wear and tear and prolong their useful lifespan and resale valu
• Care of vehicle and associated equipment including cleaning, pre-driving checks, and reporting defects or vehicle incidents to management
• Complying with and implementing the vehicle fleet record keeping system
• Ensuring that driving complies with all the relevant Zambia’s safety and road traffic legislation
• Assisting with any other reasonable tasks outside of the scope of work mentioned above as required from time to time by management.

Minimum requirements, capabilities, competencies and experience needed for the job

• A valid professional driving licence (Class B) with no restrictions or endorsements.
• A heavy-duty motor vehicle (Class C) would be an added advantage
• A motorbike licence (Class A)
• A coxswain license would be an advantage
• At least 3 years’ previous experience as a driver, with at least two of those years’ experience, in 4×4 driving
• Demonstrable experience in 4×4 off-road drivin
• Knowledge of basic vehicle maintenance and care
• Competent written and spoken English
• Strong personal integrity and dependability
• Ability to be organised, flexible, self-motivated and work effectively with minimum supervision
• Good health and physical condition
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

African Parks Zambia is an Equal Opportunity Employer.

Applicants for this position must have a clean record and traceable references. Candidates must include a day time contact number.

Interested and qualified candidates must submit their CV with a covering letter describing their suitability for the role. All applicants must include at least 2 contactable references, along with certified copies of NRC and relevant Qualifications.

Application must be submitted to the Regional Human Resources Manager, by email to hr.zambia@africanparks.org by 22 October 2024.

Background

African Parks is a non-profit conservation organization founded in 2000 that manages 22 national parks and protected areas in 12 countries covering 20 million hectares. This is achieved through long-term agreements with national governments, putting in place funding solutions and establishing good governance and management to achieve ecological, social and financial sustainability.

Job Purpose

The position of driver will be a key member of the Field Operations Team when fulfilling the following roles:

• Driving company vehicles carrying authorised passengers or goods to service operational transport needs as required by management
• Ensuring that the vehicles are driven in a sensitive and safe manner to limit damage, wear and tear and prolong their useful lifespan and resale valu
• Care of vehicle and associated equipment including cleaning, pre-driving checks, and reporting defects or vehicle incidents to management
• Complying with and implementing the vehicle fleet record keeping system
• Ensuring that driving complies with all the relevant Zambia’s safety and road traffic legislation
• Assisting with any other reasonable tasks outside of the scope of work mentioned above as required from time to time by management.

Minimum requirements, capabilities, competencies and experience needed for the job

• A valid professional driving licence (Class B) with no restrictions or endorsements.
• A heavy-duty motor vehicle (Class C) would be an added advantage
• A motorbike licence (Class A)
• A coxswain license would be an advantage
• At least 3 years’ previous experience as a driver, with at least two of those years’ experience, in 4×4 driving
• Demonstrable experience in 4×4 off-road drivin
• Knowledge of basic vehicle maintenance and care
• Competent written and spoken English
• Strong personal integrity and dependability
• Ability to be organised, flexible, self-motivated and work effectively with minimum supervision
• Good health and physical condition
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

African Parks Zambia is an Equal Opportunity Employer.

Applicants for this position must have a clean record and traceable references. Candidates must include a day time contact number.

Interested and qualified candidates must submit their CV with a covering letter describing their suitability for the role. All applicants must include at least 2 contactable references, along with certified copies of NRC and relevant Qualifications.

Application must be submitted to the Regional Human Resources Manager, by email to hr.zambia@africanparks.org by 22 October 2024.

About Lusaka Oaktree School

Lusaka Oaktree School is a leading international school committed to providing a high-quality education that fosters academic excellence, personal growth, and global citizenship. We are seeking a dynamic and passionate Teacher Librarian to join our dedicated team.

Job Description

The IT Support Officer at Lusaka Oaktree School will be responsible for providing technical support and ensuring the smooth operation of the school’s IT infrastructure, systems, and hardware. The role includes troubleshooting IT issues, managing network systems, providing training to staff and students on the use of technology, and maintaining IT assets. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to support a dynamic learning environment.

Key Responsibilities:

Technical Support & Troubleshooting

Provide first-line technical support to staff, students, and parents, resolving hardware and software issues efficiently.
Diagnose and troubleshoot technical problems related to computers, printers, interactive whiteboards, projectors, and other IT equipment.
Respond to IT support tickets, requests, or incidents promptly and efficiently.

Network Management & Maintenance

Monitor and maintain the school’s IT network infrastructure, ensuring connectivity, security, and efficient performance.
Manage wireless networks, including access points, routers, switches, and firewall configurations.
Troubleshoot network issues, including internet outages, LAN/WAN connectivity problems, and wireless coverage.

Hardware & Software Management

Install, configure, and maintain hardware such as desktops, laptops, tablets, printers, and smartboards.
Manage software installations, updates, and licenses, ensuring all systems have the latest versions and patches.
Maintain an inventory of all IT equipment, ensuring proper asset tagging and documentation.

IT Security & Data Protection

Implement and enforce IT security policies, procedures, and best practices to protect the school’s data and IT infrastructure.
Conduct regular data backups and ensure that data recovery systems are in place and functional.
Assist with maintaining cybersecurity protocols, including antivirus software updates and monitoring for potential threats.

User Training & Support

Provide training and support to staff and students on using IT equipment, software applications, and online platforms.
Create user guides, FAQs, and instructional materials to enhance IT literacy within the school community.
Assist in setting up technology for school events, meetings, presentations, and classroom activities.

Support for School Information Systems (SIS)

Assist with the management and support of the school’s Student Information System (e.g., Engage), ensuring smooth operation and troubleshooting any system-related issues.
Support data entry, data management, and reporting functions of the SIS as required.

IT Procurement & Vendor Management

Assist with sourcing, evaluating, and procuring IT equipment, software, and services.
Liaise with external IT vendors and service providers to resolve technical issues or service requests.
Project Management & Improvement Initiatives

Participate in IT projects, including technology upgrades, system migrations, and the implementation of new technology solutions.
Contribute to the continuous improvement of IT systems, processes, and user experiences.

Qualifications & Experience:

Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
At least 2-3 years of experience in IT support or a similar role, preferably in an educational setting.
Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and Google Workspace.
Experience with network management, hardware troubleshooting, and software installation.
Familiarity with IT security practices, data protection regulations, and backup solutions.
Excellent communication, interpersonal, and problem-solving skills.

Key Skills & Competencies:

Technical Proficiency: Strong understanding of IT hardware, software, and networking principles.
Problem-Solving: Ability to diagnose, troubleshoot, and resolve IT issues efficiently.
Customer Service Orientation: Friendly and patient when supporting non-technical users.
Attention to Detail: Ensure accuracy in troubleshooting, documentation, and inventory management.
Adaptability: Ability to handle multiple tasks and adapt to changing priorities in a dynamic environment.
Team Collaboration: Ability to work effectively with colleagues, vendors, and stakeholders.

If you are passionate about education and have a commitment to providing students with access to quality resources and information, we would love to hear from you. Please send your resume, profile picture and a cover letter to careers@lusakaoaktree.school.

This is a full-time position with competitive salary and benefits. The school is committed to diversity, equity, and inclusion, and encourages applicants from all backgrounds to apply.

About Lusaka Oaktree School

Lusaka Oaktree School is a leading international school committed to providing a high-quality education that fosters academic excellence, personal growth, and global citizenship. We are seeking a dynamic and passionate Teacher Librarian to join our dedicated team.

Job Description

The IT Support Officer at Lusaka Oaktree School will be responsible for providing technical support and ensuring the smooth operation of the school’s IT infrastructure, systems, and hardware. The role includes troubleshooting IT issues, managing network systems, providing training to staff and students on the use of technology, and maintaining IT assets. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to support a dynamic learning environment.

Key Responsibilities:

Technical Support & Troubleshooting

Provide first-line technical support to staff, students, and parents, resolving hardware and software issues efficiently.
Diagnose and troubleshoot technical problems related to computers, printers, interactive whiteboards, projectors, and other IT equipment.
Respond to IT support tickets, requests, or incidents promptly and efficiently.

Network Management & Maintenance

Monitor and maintain the school’s IT network infrastructure, ensuring connectivity, security, and efficient performance.
Manage wireless networks, including access points, routers, switches, and firewall configurations.
Troubleshoot network issues, including internet outages, LAN/WAN connectivity problems, and wireless coverage.

Hardware & Software Management

Install, configure, and maintain hardware such as desktops, laptops, tablets, printers, and smartboards.
Manage software installations, updates, and licenses, ensuring all systems have the latest versions and patches.
Maintain an inventory of all IT equipment, ensuring proper asset tagging and documentation.

IT Security & Data Protection

Implement and enforce IT security policies, procedures, and best practices to protect the school’s data and IT infrastructure.
Conduct regular data backups and ensure that data recovery systems are in place and functional.
Assist with maintaining cybersecurity protocols, including antivirus software updates and monitoring for potential threats.

User Training & Support

Provide training and support to staff and students on using IT equipment, software applications, and online platforms.
Create user guides, FAQs, and instructional materials to enhance IT literacy within the school community.
Assist in setting up technology for school events, meetings, presentations, and classroom activities.

Support for School Information Systems (SIS)

Assist with the management and support of the school’s Student Information System (e.g., Engage), ensuring smooth operation and troubleshooting any system-related issues.
Support data entry, data management, and reporting functions of the SIS as required.

IT Procurement & Vendor Management

Assist with sourcing, evaluating, and procuring IT equipment, software, and services.
Liaise with external IT vendors and service providers to resolve technical issues or service requests.
Project Management & Improvement Initiatives

Participate in IT projects, including technology upgrades, system migrations, and the implementation of new technology solutions.
Contribute to the continuous improvement of IT systems, processes, and user experiences.

Qualifications & Experience:

Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
At least 2-3 years of experience in IT support or a similar role, preferably in an educational setting.
Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and Google Workspace.
Experience with network management, hardware troubleshooting, and software installation.
Familiarity with IT security practices, data protection regulations, and backup solutions.
Excellent communication, interpersonal, and problem-solving skills.

Key Skills & Competencies:

Technical Proficiency: Strong understanding of IT hardware, software, and networking principles.
Problem-Solving: Ability to diagnose, troubleshoot, and resolve IT issues efficiently.
Customer Service Orientation: Friendly and patient when supporting non-technical users.
Attention to Detail: Ensure accuracy in troubleshooting, documentation, and inventory management.
Adaptability: Ability to handle multiple tasks and adapt to changing priorities in a dynamic environment.
Team Collaboration: Ability to work effectively with colleagues, vendors, and stakeholders.

If you are passionate about education and have a commitment to providing students with access to quality resources and information, we would love to hear from you. Please send your resume, profile picture and a cover letter to careers@lusakaoaktree.school.

This is a full-time position with competitive salary and benefits. The school is committed to diversity, equity, and inclusion, and encourages applicants from all backgrounds to apply.

Background

African Parks is a non-profit conservation organization founded in 2000 that manages 22 national parks and protected areas in 12 countries covering 20 million hectares. This is achieved through long-term agreements with national governments, putting in place funding solutions and establishing good governance and management to achieve ecological, social and financial sustainability.

Job Purpose

The position of driver will be a key member of the Field Operations Team when fulfilling the following roles:

• Driving company vehicles carrying authorised passengers or goods to service operational transport needs as required by management
• Ensuring that the vehicles are driven in a sensitive and safe manner to limit damage, wear and tear and prolong their useful lifespan and resale valu
• Care of vehicle and associated equipment including cleaning, pre-driving checks, and reporting defects or vehicle incidents to management
• Complying with and implementing the vehicle fleet record keeping system
• Ensuring that driving complies with all the relevant Zambia’s safety and road traffic legislation
• Assisting with any other reasonable tasks outside of the scope of work mentioned above as required from time to time by management.

Minimum requirements, capabilities, competencies and experience needed for the job

• A valid professional driving licence (Class B) with no restrictions or endorsements.
• A heavy-duty motor vehicle (Class C) would be an added advantage
• A motorbike licence (Class A)
• A coxswain license would be an advantage
• At least 3 years’ previous experience as a driver, with at least two of those years’ experience, in 4×4 driving
• Demonstrable experience in 4×4 off-road drivin
• Knowledge of basic vehicle maintenance and care
• Competent written and spoken English
• Strong personal integrity and dependability
• Ability to be organised, flexible, self-motivated and work effectively with minimum supervision
• Good health and physical condition
• Ability to work for long periods in very remote and physically demanding circumstances at unusual working hours.

African Parks Zambia is an Equal Opportunity Employer.

Applicants for this position must have a clean record and traceable references. Candidates must include a day time contact number.

Interested and qualified candidates must submit their CV with a covering letter describing their suitability for the role. All applicants must include at least 2 contactable references, along with certified copies of NRC and relevant Qualifications.

Application must be submitted to the Regional Human Resources Manager, by email to hr.zambia@africanparks.org by 22 October 2024.

Location: Lusaka

Position: 1

JOB SUMMARY

We are seeking a highly organized and detail-oriented operations assistant officer to support our transport operations team. As an operations officer, you will play a vital role in ensuring the smooth day to day operations of our transport services.

Responsibilities:

• Report and Assist the Operations/Logistics Officer with daily tasks.
  Support departmental development to ensure sustainability and customer satisfaction.
• Process customer orders received through phone, email, or other sources.
• Ensure order status is correctly updated (confirmed, pick-up, dispatch, or delivered).
• Accurately enter all orders with the correct delivery address, service type, weight, and other necessary details.
• Work closely with the warehouse on order returns.

Requirements and Skills

• Ability to work under pressure when needed.
• Good communication skills for interacting with clients and colleagues.
• Efficiently manage tasks and meet deadlines.
• proficient in Microsoft office excel and word.
• Pays attention to detail.

Qualifications:

• Diploma in Logistics and Transport
• 3 years or more work experience with a transport company will be an added advantage
• A paid – up member of ZCILT

Apply by emailing your CV only to recruitment@kdlzambia.co.zm.

Subject; Assistant Operations officer. Only short-listed candidates who meet the listed requirements will be contacted. Closing date for applications is 25th October 2024.

Location: Lusaka

Position: 1

JOB SUMMARY

We are seeking a highly organized and detail-oriented operations assistant officer to support our transport operations team. As an operations officer, you will play a vital role in ensuring the smooth day to day operations of our transport services.

Responsibilities:

• Report and Assist the Operations/Logistics Officer with daily tasks.
  Support departmental development to ensure sustainability and customer satisfaction.
• Process customer orders received through phone, email, or other sources.
• Ensure order status is correctly updated (confirmed, pick-up, dispatch, or delivered).
• Accurately enter all orders with the correct delivery address, service type, weight, and other necessary details.
• Work closely with the warehouse on order returns.

Requirements and Skills

• Ability to work under pressure when needed.
• Good communication skills for interacting with clients and colleagues.
• Efficiently manage tasks and meet deadlines.
• proficient in Microsoft office excel and word.
• Pays attention to detail.

Qualifications:

• Diploma in Logistics and Transport
• 3 years or more work experience with a transport company will be an added advantage
• A paid – up member of ZCILT

Apply by emailing your CV only to recruitment@kdlzambia.co.zm.

Subject; Assistant Operations officer. Only short-listed candidates who meet the listed requirements will be contacted. Closing date for applications is 25th October 2024.

We are seeking a qualified and experienced Operations Manager to join our team.

Responsibilities:

• Budget Management, preparing and managing the budget, including purchasing suppliers and machinery.
• Planning and Execution, Developing and implementing production plans and strategies.
• Maintenance, Overseeing the maintenance and repair of farm machinery and equipment.
• Schedule daily workflows and set daily work programmes.
• Monitor daily productivity of contracted equipment.
• Ensure compliance with Health & Safety standards.
• Report weekly on operational progress.
• Manage a planting fleet and planting operations.
• Plan operational schedules for large fleets of tractors and heavy plants while monitoring productivity and efficiencies.

Key Skills:

• Experience with heavy farm machinery such as tractors and heavy equipment.
• Excellent planning and activity scheduling skills.
• Strong technical skills and a hands-on approach.
• Effective communication skills at all levels.
• Self-motivated, results-driven, and capable of working under strict deadlines.
• Team player with the ability to work with minimal supervision.
• Ability to develop long-term customer relationships.
• Good planning and activity scheduling skills.
• Technical skills with a hands-on approach.
• Excellent communication skills.
• Self-motivated and results-driven.
• Ability to work under strict deadlines and with minimum supervision.
• Strong team player.

Qualifications:

• BSc in Agricultural Engineering, logistics or a similar qualification.
• 6 + years of experience in a senior management position within an agricultural environment.
• Fully computer literate.
• Valid driver’s license.

Our client is seeking to recruit an IT Project Officer who will oversee medium-sized teams and coordinate efforts among various stakeholders. The role also involves risk management, process improvement, and maintaining client relationships. The officer will report on project status and performance metrics, aiming to enhance project execution and client satisfaction.

Reporting Structure
Supervision Of: Self
Interacts With: Various stakeholders

Job Description
Provide Agile project management, for medium sized teams and large numbers of contributors and stakeholders
Coordinate, synchronize and prioritize efforts with other project and release managers.
Assign work tasks, manage workload and properly allocate work efforts between project team members.
Motivate project team members, encourage and support productive work performance, and facilitate team collaboration
Providing accurate and timely information, data and reports regarding the project status, activities and performance.
Continually work towards making improvements to the project execution process.
Develop and implement risk assessment, change management, quality assurance, performance, and control measures to ensure completion of projects by established standards

Candidate Specification
Experience: 5 years plus
Education Level: Degree
Qualifications: Bachelor’s Degree in Computer Science, Information Technology or IT Project Management
Software: MS Office; AGILE
Knowledge Of: Technical applications and IT Infrastructure
Skills To: Leadership, communication, risk management

Organisation
Industry: Education
Culture: Dynamic
Gender Profile: Mixed
Age Profile: Any

Terms and Conditions
Employment: Permanent
Location: Lusaka, Zambia
Remuneration: Negotiable

Our client is seeking to recruit an IT Project Officer who will oversee medium-sized teams and coordinate efforts among various stakeholders. The role also involves risk management, process improvement, and maintaining client relationships. The officer will report on project status and performance metrics, aiming to enhance project execution and client satisfaction.

Reporting Structure
Supervision Of: Self
Interacts With: Various stakeholders

Job Description
Provide Agile project management, for medium sized teams and large numbers of contributors and stakeholders
Coordinate, synchronize and prioritize efforts with other project and release managers.
Assign work tasks, manage workload and properly allocate work efforts between project team members.
Motivate project team members, encourage and support productive work performance, and facilitate team collaboration
Providing accurate and timely information, data and reports regarding the project status, activities and performance.
Continually work towards making improvements to the project execution process.
Develop and implement risk assessment, change management, quality assurance, performance, and control measures to ensure completion of projects by established standards

Candidate Specification
Experience: 5 years plus
Education Level: Degree
Qualifications: Bachelor’s Degree in Computer Science, Information Technology or IT Project Management
Software: MS Office; AGILE
Knowledge Of: Technical applications and IT Infrastructure
Skills To: Leadership, communication, risk management

Organisation
Industry: Education
Culture: Dynamic
Gender Profile: Mixed
Age Profile: Any

Terms and Conditions
Employment: Permanent
Location: Lusaka, Zambia
Remuneration: Negotiable

Job Brief: IT Technician at Shivay Technologies, Lusaka, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

GardaWorld Zambia is recruiting for an Operations Administrator to support the Country Operations Manager.

Key Duties & Responsibilities

1.     Collate Ops Manager Client Visit Form Data, transfer into monthly Corrective Action Plans

2.     Collate Supervisor Visual Aids and incorporate into presentable reports on Excel

3.     Assist in the administration and compilation of country and service line KPIs

4.     Oversee and administer Ops SharePoint File Plan

5.     Oversee the Risk Assessment tracker

6.     Support the Head of Security Operations with all administrative tasks – presentations, trackers, chasing of returns, CRM closures.

7.     Ensure all legal requirements such as vehicle licences and certificates for Ops personnel remain up to date

8.     Liaise with HR to ensure compliance on SO files and discipline

9.     Addressing branches and projects manpower requirements,

10.   Tracking and reporting on operations Key Performance Indicators,

11.   Operational support to various business units, branches and projects,

12.   Collation and reporting of weekly/fortnightly/monthly reports, including Labour Scorecard, OSCA, KPIs, etc.

13.   Management of operations admin functions including internal requisitions, leave management, report generation, documentation and support,

14.   Oversee CRM complaints and provide HSO with a weekly report on items not closed; then monitor closure in conjunction with Area Managers, HOG and customer service for report to HSO.

Qualifications

• Full Grade 12 Certificate
• Diploma or Degree in Operations Management, Human Resource, Business Administration or equivalent.
• Minimum three (3) years’ Security service experience in Operations, Staffing, Finance, Customer Service, or HR.
• Technical understanding of commercial security.
• Experience in delivering data-driven recommendations to management in a fast-paced and demanding environment.
• Excellent IT competence.

Please send detailed CV to: davies.muntanga@garda.com, copy: mando.makasa@garda.com

Closing date: 15th November 2024

VVOB is an international NGO with programmes and projects in 10 countries worldwide. VVOB – education for development – is an international non-profit organisation with 40 years of experience in improving the quality of education systems.

Hello! We’re excited to see you found your way to this job opening. That must mean you share our ambition to ensure learners around the world enjoy their fundamental human right to quality education, without exception. We’re looking forward to hearing from you. But first things first. Allow us to introduce ourselves, drawing on the great mystery behind our name.

Since our establishment in 1982, ‘VVOB’ has evolved from a complex (Dutch) acronym to a stand-alone concept meaning education for development:

• VVOB stands for ‘commitment’ – to achieve the Sustainable Development Goals by 2030.
• VVOB stands for ‘integrity’ and ‘mutual respect’ – in working with our partner organisations across 10 countries / 3 continents.
• VVOB stands for ‘quality’ and ‘innovation’ – of everything we do in our effort to improve education worldwide.

To this end, VVOB enters into long-term partnerships with Ministries of Education around the world. VVOB also draws on an extensive knowledge network consisting of like-minded international organisations and a range of educational actors in Belgium, where its headquarters are located. VVOB is supported by some of the world’s leading education foundations, including the LEGO Foundation and Mastercard Foundation, and by committed institutional donors such as USAID, UNICEF, and Belgian and Flemish International Cooperation.

More than 200 people working for VVOB, divided over different countries, with the headquarters located in Brussels, Belgium.

In Zambia, VVOB works in strategic partnership with the Ministry of Education. For more information on VVOB in Zambia and our programmes, please visit our website.

The ambition of VVOB is to ensure learners around the world enjoy their fundamental human right to quality education, without exception. In striving for that ambition, we place our values ‘commitment’, ‘integrity’, ‘respect’, ‘quality’ and ‘innovation’ central.

VVOB Zambia has grown rapidly over the past few years. Operational processes need to be strengthened to support this growth and ensure adequate controls are in place across a range of areas including procurement, fuel management, expenditure controls and mobile money payments.

Do you still feel like you’re in the right place? Great, because we’re hiring an Interim Operations Manager for our VVOB country team in Zambia.
Interim leadership of the operations unit to manage, execute, monitor and optimise our operational systems. Develop, coordinate and administer operational policies, guidelines, procedures and practices, and guiding the operations team, particularly in the areas of Procurement, Human Resources, Logistics, Administration and Information Communication Technology (ICT).

Timeframe: Three months with the possibility of extension.

AS INTERIM OPERATIONS MANAGER VVOB ZAMBIA

Roles and responsibilities:

• Procurement – lead on large procurements and provide technical support and oversight on routine and small procurements to ensure value, efficiency and compliance to internal policies and relevant legislation. Lead on the process for establishing framework agreements in key provinces for accommodation, car hire and fuel.
• Fleet management – support the implementation and management of fleet and fuel management systems.
• Human resources – provide strategic support to the overall HR function and support internal and external recruitments.
• Admin – ensure the effective running of the offices in Lusaka and provide support where necessary to the operations of field offices.
• Asset and stock management – support the implementation and management of policies and procedures to ensure effective asset and stock management.
• Change management – support the implementation of changes related to operations function, in accordance with the country office change management action plan
• Support to the management team – work closely with the Country Programmes Manager (CPM) and the management team to ensure a good partnership between all parties involved in the implementation of operational activities.
• Compliance – ensure that VVOB Zambia is in compliance with VVOB global standards and donor requirements.
• Management – leadership, management and monitoring the performance of the operations team and all direct reports within the unit.

Still on board? You might just be the person we need… Read on for the specifics.

Your expertise and experience

Technical specifications:

• Master’s degree in business management, supply chain management, procurement, human resources, management or equivalent experience.
• Chartered Institute of Procurement and Supplies (CIPS) or equivalent
• At least five years’ experience in operational management in procurement and office management
• Experience in HR is an asset
• Experience in leading multicultural and effective teams
• Excellent grasp of non-profit/ donor policies and procedures relevant to operations
• Immediately available

Competence profile:

• Cooperation
• Continuous Improvement
• Result Orientation

Role competences:

• Reliability
• Accuracy
• Planning and organisation
• Problem analysis and judgement
• Communication skills

VVOB firmly believes that quality education can only be achieved if equity is ensured. Qualities of people prevail, regardless of age, gender, ethnicity or disability.

Job Brief: IT Technician at Shivay Technologies, KITWE, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

Job Brief: IT Technician at Shivay Technologies, KITWE, Zambia

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting IT hardware products such as laptops, desktops, printers, toners, and networking and security products. This role requires a minimum of 2-3 years of work experience and a solid understanding of IT products. The candidate should be proficient in English and possess excellent problem-identifying skills.

Responsibilities:

Repair and troubleshoot IT hardware products including laptops, desktops, printers, toners, and networking and security products.
Perform routine maintenance and updates on IT equipment.
Diagnose and resolve technical issues efficiently.
Provide technical support and assistance to clients and staff.
Maintain records of repairs and maintenance tasks.
Ensure all IT hardware is functioning optimally and securely.
Stay updated with the latest technology trends and advancements.
Communicate effectively with clients and team members to understand and resolve issues.

Required Candidate Profile:

Minimum of 2-3 years of experience as an IT Technician.
Strong knowledge of IT hardware products and troubleshooting techniques.
Proficient in English with excellent communication skills.
Ability to identify and solve problems efficiently.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Up-to-date knowledge of the latest IT products and trends.

About Azure Financial Services:

Azure Financial Services is a financial institution dedicated to providing innovative solutions and exceptional customer experience. We’re seeking an IT Support Specialist to join our dynamic team.

Job Summary:

As an IT Support Specialist, you’ll provide technical assistance and support to ensure seamless IT operations across our organization. You’ll troubleshoot hardware/software issues, maintain network infrastructure, and deliver exceptional customer service.

Responsibilities:

– Provide level 1-2 technical support for hardware, software, and network issues

– Troubleshoot and resolve IT-related problems via phone, email, or in-person

– Install, configure, and maintain computer systems, peripherals, and software

– Monitor and maintain network infrastructure (LAN/WAN, Wi-Fi, firewalls)

– Ensure IT security and compliance with industry standards

– Document IT incidents and knowledge base articles

– Collaborate with IT team members to resolve complex technical issues

– Participate in IT projects and initiatives

Requirements:

– 1+ years of IT support experience in a financial institution or similar industry

– CompTIA A+, ITIL Foundation certification (or equivalent)

– Proficiency in:

‣ Microsoft Windows, Office, and Azure services
‣ Network protocols (TCP/IP, DNS, DHCP)
‣ IT service management software (e.g., ServiceNow)

– Excellent problem-solving, communication, and customer service skills

– Ability to work in a fast-paced environment and prioritize tasks effectively

Nice to Have:

– Experience with cloud-based technologies (Azure, AWS)
– Familiarity with ITIL best practices
– Certification in Microsoft MCSA or equivalent

We Offer:
– Opportunities for professional growth and development
– Collaborative and dynamic work environment
– Recognition and rewards for outstanding performance

How to Apply:

If you’re passionate about IT and customer service, please submit your resume and cover letter to afs@azurefinzm.com

Equal Opportunities Employer:

Azure Financial Services is an equal opportunities employer committed to diversity and inclusion.

About Azure Financial Services:

Azure Financial Services is a financial institution dedicated to providing innovative solutions and exceptional customer experience. We’re seeking an IT Support Specialist to join our dynamic team.

Job Summary:

As an IT Support Specialist, you’ll provide technical assistance and support to ensure seamless IT operations across our organization. You’ll troubleshoot hardware/software issues, maintain network infrastructure, and deliver exceptional customer service.

Responsibilities:

– Provide level 1-2 technical support for hardware, software, and network issues

– Troubleshoot and resolve IT-related problems via phone, email, or in-person

– Install, configure, and maintain computer systems, peripherals, and software

– Monitor and maintain network infrastructure (LAN/WAN, Wi-Fi, firewalls)

– Ensure IT security and compliance with industry standards

– Document IT incidents and knowledge base articles

– Collaborate with IT team members to resolve complex technical issues

– Participate in IT projects and initiatives

Requirements:

– 1+ years of IT support experience in a financial institution or similar industry

– CompTIA A+, ITIL Foundation certification (or equivalent)

– Proficiency in:

‣ Microsoft Windows, Office, and Azure services
‣ Network protocols (TCP/IP, DNS, DHCP)
‣ IT service management software (e.g., ServiceNow)

– Excellent problem-solving, communication, and customer service skills

– Ability to work in a fast-paced environment and prioritize tasks effectively

Nice to Have:

– Experience with cloud-based technologies (Azure, AWS)
– Familiarity with ITIL best practices
– Certification in Microsoft MCSA or equivalent

We Offer:
– Opportunities for professional growth and development
– Collaborative and dynamic work environment
– Recognition and rewards for outstanding performance

How to Apply:

If you’re passionate about IT and customer service, please submit your resume and cover letter to afs@azurefinzm.com

Equal Opportunities Employer:

Azure Financial Services is an equal opportunities employer committed to diversity and inclusion.

Company Brief

HartBrooks is a Lusaka-based Zambian award-winning company established in 2017. We specialize in the manufacture of high-end custom-made clothing and fashion wear. HartBrooks received the BEST TEAMWORK award at the 2024 Agriculture and Commercial Show.

HartBrooks is looking for a dynamic and versatile individual to join the team as an Operations Manager.

Job Summary

Reporting directly to the Manager, the Operations Manager will be responsible for the day-to-day business operations including but not limited to Production, Sales and Marketing, Human resource management, Finance and administration.

Job Description

Human Resource

• Will work hand in hand with management to recruit new employees
• Keep and maintain employee files
• Carry out periodic employee performance review
• Recommend eligible employees for promotion or increment
• Take disciplinary action against erring employees
• Conflict resolution among employees
• Hear and handle employee complaints
• Delegation of work to employees

Accounts and Finance

• Responsible for monthly billing of employees
• Prepare remuneration documents for the director

Planning

• Creating, maintaining and reviewing the following planning documents Sales and Marketing plans, Profit and Loss plans.

Sales and Marketing

• Initiating and closing sales deals
• Maintaining sales records such as but not limited to quotations, invoices, receipts, delivery notes
• Negotiating with customers to ensure a sale is made
• Making accurate cost calculations
• Coming up with special sales, discounts and promotions in the best interest of the brand
• Advertising products to potential customers
• Representing the company at Trade exhibitions and similar events
• Market analysis to ensure penetration and sustained growth of the brand
• Projecting feedback on current and future buying trends

Record Management

• Filing all sales records including but not limited to:
• Quotations, Invoices, Receipts, Delivery notes
• Sales plan, Marketing plan, Profit and Loss plan
• Customer information (KYC, Order info)
• Inventory

Reporting

• Generating daily, weekly, monthly and other periodic reports on sales, orders and other vital statistics.
• Customer relationship
• Developing customer relations by:
• Warmly welcoming each customer into the store
• Guiding the customer through the product catalogue
• Ensuring the customer has a memorable experience at the store
• Keeping customers updated about their order progress

Social media Management

• Creating social media content to ensure maximum customer engagement and constant social media presence
• Keeping up with social media marketing trends
• Creating social media Ads and ensuring maximum reach
• Responding to customer queries
• Ensuring page security to prevent security breaches and hacks

Compliance

• Ensuring the following company’s books are in order i.e.:
• NHIMA, NAPSA, PACRA, ZRA

Other

• Any other responsibility assigned by the supervisor

Qualifications and Experience

A Bachelor’s degree in HR, Business Administration, Economics, Accounts and Finance.
Minimum of 2 years traceable experience in a similar role.

Skills

Computer literate (Microsoft Word, Excel, PowerPoint, Internet)
Social media literate (Facebook, Instagram)

Personal Attributes

Good communicator | Organized | Confident | Self-supervising | Able to work under pressure | Ability to influence and motivate team | Goal-oriented | Analytical and problem-solving skills

Application Procedure

Interested candidates should send their Cover Letter and CV as one PDF document to hartbrooksinfo@gmail.com not later than 22nd  November, 2024. For further enquiries contact 0976652030.

Disclaimer

HartBrooks has a 50/50 gender policy, so women are strongly encouraged to apply. HartBrooks will never ask for money during the recruitment process, beware of fraudsters.

The Operations Assistant is responsible for managing the fleet for the company.

KEY RESPONSIBILITIES:

• Import/Export Document handling.
• Tracking truck, Truck movement monitoring.
• Selecting and maintaining trucks to ensure deliveries and distributions are on schedule and within the established budget.
• Ensuring that the trucks are in road-worthy condition.
• Communicating the importance of achieving cargo handling timeframe outcomes with the efficient use of resources.

REQUIRED SKILLS:

• Good understanding of Import & Export processes.
• Strong numeracy skills and an analytical mind.
• Good geographical knowledge.
• Excellent people management and coordination skills.
• Computer literacy to effectively operate and manipulate online management systems.

EDUCATION/QUALIFICATIONS:

• Diploma or Certificate in Logistics/Transportation/Clearing and Forwarding.
• At least 3 years’ work experience in relevant industries.

If you meet the above requirements, email your cover letter and CV as one document (DOC or PDF) to: hrecruit958@Gmail.com.

Copperbelt residents are encouraged to apply.

Ever Changing Technologies is one of the fast-growing ICT companies in Zambia. We offer internship opportunities in our office for individuals seeking to gain experience in an ICT  career. We seek a motivated and self-driven IT Intern to join our team.

Responsibilities:

Provide first-line support to end-users to the customers  (this may be in person or remotely).

Perform hardware and software installations, configurations and updates as needed.

Installation of CCTV, LAN, Access Points

Hardware Repair and replace equipment as necessary.

Maintain an up-to-date inventory of hardware.

Perform routine safety checks and support to the customers.

Other tasks as assigned.

Qualifications and Skills:

Minimum Diploma in IT or any related field.

Familiar with networking principles.

Proficiency in Windows OS (Linux added advantage).

Web development.

Ability to multitask.

Excellent attention to detail and great organisational skills.

Excellent troubleshooting skills.

Collaborative and proactive mindset.

Excellent verbal and written communication.

Time management and critical thinking skills

Able to drive a manual car.

Please email your CVs to careers@everchanging.co.zm with the subject “IT Support Intern“no later than 10 December 2024, and attach all academic and professional certificates.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Ever Changing Technologies is one of the fast-growing ICT companies in Zambia. We offer internship opportunities in our office for individuals seeking to gain experience in an ICT  career. We seek a motivated and self-driven IT Intern to join our team.

Responsibilities:

Provide first-line support to end-users to the customers  (this may be in person or remotely).

Perform hardware and software installations, configurations and updates as needed.

Installation of CCTV, LAN, Access Points

Hardware Repair and replace equipment as necessary.

Maintain an up-to-date inventory of hardware.

Perform routine safety checks and support to the customers.

Other tasks as assigned.

Qualifications and Skills:

Minimum Diploma in IT or any related field.

Familiar with networking principles.

Proficiency in Windows OS (Linux added advantage).

Web development.

Ability to multitask.

Excellent attention to detail and great organisational skills.

Excellent troubleshooting skills.

Collaborative and proactive mindset.

Excellent verbal and written communication.

Time management and critical thinking skills

Able to drive a manual car.

Please email your CVs to careers@everchanging.co.zm with the subject “IT Support Intern“no later than 10 December 2024, and attach all academic and professional certificates.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Ever Changing Technologies is one of the fast-growing ICT companies in Zambia. We offer internship opportunities in our office for individuals seeking to gain experience in an ICT  career. We seek a motivated and self-driven IT Intern to join our team.

Responsibilities:

Provide first-line support to end-users to the customers  (this may be in person or remotely).

Perform hardware and software installations, configurations and updates as needed.

Installation of CCTV, LAN, Access Points

Hardware Repair and replace equipment as necessary.

Maintain an up-to-date inventory of hardware.

Perform routine safety checks and support to the customers.

Other tasks as assigned.

Qualifications and Skills:

Minimum Diploma in IT or any related field.

Familiar with networking principles.

Proficiency in Windows OS (Linux added advantage).

Web development.

Ability to multitask.

Excellent attention to detail and great organisational skills.

Excellent troubleshooting skills.

Collaborative and proactive mindset.

Excellent verbal and written communication.

Time management and critical thinking skills

Able to drive a manual car.

Please email your CVs to careers@everchanging.co.zm with the subject “IT Support Intern“no later than 10 December 2024, and attach all academic and professional certificates.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Zambeef Products PLC is the largest integrated cold chain food products and Agribusiness Company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, leather, shoes, stock feed, and day-old chicks throughout Zambia and the surrounding region.
Zambeef Products PLC is an equal-opportunity employer. We are looking to recruit enthusiastic candidates for the roles outlined below. Women are therefore encouraged to apply.

IT Support Officer – Zamhatch – Mpongwe (x1)

The Required Skills for the role include:

• High problem-solving skills for day to day user calls/faults i.e. printers, scales and computers as the first point of contact for all IT support at the station assigned.
• Resolving operational faults such as printer failure, Windows shares, software installations and connectivity issues.
• Monitoring system usage and offering support for key software within organization e.g POS, ERP systems.
•  Installation of hardware equipment and software on request and when need arises.
•  Designing, installation and configure LAN networks.
• Ensuring all software is vulnerability patched and up-to-date.
• Periodic user training on new software/hardware use as well as simple tasks to reduce on repetitive calls for support.
• Recycling and reusing of old equipment to avoid wastage.

The Required Qualifications are:

• A full Grade 12 Certificate
• Diploma in Information Technology or related programme (A Degree will be an added advantage)
• At least 3 – 5 years’ experience in a similar role
• Excellent skills in MS Office suit (Excel, Word, PowerPoint, Outlook)
• Understanding of networking and computer hardware architecture.
• Member of the Information and Communications Technology Association of Zambia (ICTAZ)

The Required attributes and competencies for this role include:

•  Good knowledge of Windows Server and Client operating system configurations
• Understanding of Active Directory, Domain Name Services, Windows Shares and permissions management.
• Excellent network troubleshooting skills with knowledge in Cisco, VLANs, Wireless network setups and point-to-point networks.
• Knowledge in configuration and deployment of VoIP systems, systems backup solutions, testing and monitoring
• Proven updated knowledge on new software vulnerabilities and software trends.
•  Good knowledge of computer hardware repair and assembly skill.
• Excellent report development skills to produce high level reports for Management.
• Ability to manage with high demand work pressure
• A quick learner and willing to take on new technologies.
• Able to work independently with minimal or no supervision
• Excellent organization, attentive to detail and ability to appropriately prioritize competing tasks
• Strong interpersonal and critical integrity skills

Interested candidates who meet the criteria above are encouraged to submit their application letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees in PDF format as a single document, to:

THE HR OPERATIONS MANAGER
Zambeef Products PLC
P/B 17, Woodlands
Lusaka or
Email: Recruitment@zambeef.co.zm

All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority.

The closing date for receipt of applications is 3rd January, 2025. Only shortlisted candidates will be contacted.