Functions / Responsibilities:

Satisfy internal and external customers

• Approach and greet customers as required when working on the floor and respond to their queries and requests according to our culture of service to customers

• Assist customers by taking them to a sales consultant who can provide them with in depth product knowledge and guidance

• Carry out duties at the Information Desk as and when scheduled in an efficient manner ensuring that knowledge of in-store promotions, store lay out and store management teams is up to date

• Assist customers with price queries

• Resolve queries on incorrect pricing/shelf edge ticketing

• Report to Front End Manager and Sales Manager if barcodes for specific items are incorrect on the system so that they can be overridden on the system

Assist with cashiering

• Conduct cashiering duties from time to time as scheduled in order to reduce pressure on front line during peak trading times

• Understand all policies and procedures pertaining to handling cash floats and cashing up at the end of a shift

• Collect the float and check the seal number of the float bag to the previous day’s control

• Obtain a Deposit client card from the banking clerk, record the number on the float register and sign for it when applicable

• Open the float bag, count the float, report any discrepancies to the banking clerk and ensure that these are recorded on the float register which must be signed together with the banking clerk.

• Ensure that float has enough change before proceeding to the till point.  Work only on own float, placing it in the till drawer and ensuring that the till drawer is locked and sealed in a till drawer float bag when proceeding to and from the banking office.  Ensure that a security guard escorts you from the banking office to the till point.

• Log in the terminal using your own user ID and password, put the till drawer with the float into the till and lock the till.  Keep the till drawer float bag until the end of the day.

• Check your stationery and ensure that you have staples, till rolls and pen, as well as BoE till rolls. Adherence to float collection procedures

• Process all sales accurately and according to the laid down business processes which includes collection and delivery sales, sale of gift vouchers and airtime, ringing up correct quantities

• (especially on items sold in meters) and scanning one item at a time accurately, price differences, incorrect barcodes, items that go below cost, requests for discount, ringing up of repairs

• Accept the following types of tender and process accurately according to laid down business processes:  credit/ debit cards, cash, cheques, vouchers (refund/ gift vouchers), money transfers, accounts, receipt on accounts, discounts

• Ensure that customers’ goods are packed into the trolley

• Follow laid down business processes for cashing up using the auto cash up on the till.  Put your till drawer into the protective bag, ensuring that you take all Deposit slips with the till drawer and that the banking bag is sealed with the seal captured on the system

• Cash up according to the laid down procedures in the banking office.  Hand all totalled and recorded tender types and the cash up declaration sheet to the banking clerk and returns your Deposit client card

• Record the total float counted at the beginning of the shift, count the float with your supervisor, ensure that the float is sealed and dropped in your presence

• Sign the float register, ensuring that the seal numbers are correct. Adherence to laid down procedures

Pick, pack and count stock 

• Pack stock from the Receiving and Stock back up areas onto the sales floor on the correct shelves with the correct number of facings

• Place the pricing tickets correctly below the stock for customers to see

• Inform the line manager where pricing tickets are missing so that these can be printed and placed

• Identify damaged stock and inform the line manager so that the necessary process can be implemented

• Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member

• Assist stock control team with stock count and stock take preparation

• Conduct stock counts in various departments as required and complete relevant documentation for the Stock Control team

• Assist customers with picking and packing stock in the Despatch area

• Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer requirements

• Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect

House keeping

• Maintain housekeeping standards by ensuring that aisles are neat and tidy and well merchandised according to the correct merchandising standards

• Ensure stock is packed in allocated areas as soon as possible so as not to be left in the aisles

• Perform general cleaning duties to ensure that aisles and shelves are presentable

Requirements:

• 1-2 years related experience as a cashier essential

• Tertiary Education  and Grade 12

• Computer literate

• Excellent customer service orientation and high integrity

• Attention to detail and work under pressure

Competencies:

• Strengthen Reputation and Local Involvement

• Ensure customer / Member Centered Performance

• Ensure Execution and Achieve Results

• Ensure Planning and Improvement

• Build and Influence Team

• Adapt and Learn

“Employment Equity Policy Requirements may be applicable”

JOB ADVERT – RETAIL TECHNICAL REPRESENTATIVE

Aller Aqua Zambia Limited invites applications from suitably qualified candidates to fill the position of Retail Technical Representative. The role reports to the Sales & Marketing Manager and will be based in Chipepo, Southern Province, Zambia.

JOB PURPOSE:

The Retail Technical Representative will be responsible for providing technical and administrative support to the sales function as well as processing sales tasks for local and export markets.

RESPONSIBILITIES:

• Develop and maintain an in-depth understanding of the fish feed products, including their nutritional benefits, usage, and application.
• Assist customers in selecting the right products for their specific needs, considering species, growth stages, and environmental conditions.
• Conducting training sessions for customers to enhance their understanding of the technical aspects of fish feeding.
• Coordinating sales to achieve set objectives.
• Diagnose and resolve issues related to feed performance, such as growth rates, feed conversion ratios (FCR), and fish health concerns.
• Identify potential new customers and markets and support the sales team in expanding the customer base.
• Conduct regular on-site visits to build strong relationships with customers and understand their operational challenges.
• Work closely with the sales team to develop and execute sales strategies, promotional campaigns, and customer outreach programs.
• Monitor industry trends, competitor activities, and market demands to identify opportunities and threats.
• Prepare detailed reports on customer feedback, sales performance, and market conditions for senior management.
• Visit fish farms and other customer sites to provide hands-on technical support and troubleshoot issues related to feed usage, fish health, and water quality.
• Act as the first point of contact for customer complaints or concerns, ensuring timely and effective resolution.

QUALIFICATION, SKILLS AND ATTRIBUTES    :

• Full Grade Twelve School Certificate (GCE)
• Bachelor’s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
• Minimum of 2-4 years of experience in a technical sales role within the aquaculture or related industries.
• Effective problem-solving skills and the ability to handle technical inquiries.
• Strong understanding of fish nutrition, feed composition, and aquaculture practices.
• Excellent interpersonal and communication skills
• Strong analytical skills to diagnose problems and recommend effective solutions to customers
• Proven track record of achieving sales targets and providing technical support.

HOW TO APPLY:

Candidates meeting these requirements should apply to the Human Resources Manager, a detailed Curriculum Vitae (CV) in PDF Format to the email careers@aller-aqua.co.zm with the subject Tagline of the position e.g. RETAIL TECHNICAL REPRESENTATIVE.

* Please note that only short-listed candidates will be contacted. *

Aller Aqua Zambia (L) is an equal opportunity employer.

JOB ADVERT – RETAIL TECHNICAL REPRESENTATIVE

Aller Aqua Zambia Limited invites applications from suitably qualified candidates to fill the position of Retail Technical Representative. The role reports to the Sales & Marketing Manager and will be based in Chipepo, Southern Province, Zambia.

JOB PURPOSE:

The Retail Technical Representative will be responsible for providing technical and administrative support to the sales function as well as processing sales tasks for local and export markets.

RESPONSIBILITIES:

• Develop and maintain an in-depth understanding of the fish feed products, including their nutritional benefits, usage, and application.
• Assist customers in selecting the right products for their specific needs, considering species, growth stages, and environmental conditions.
• Conducting training sessions for customers to enhance their understanding of the technical aspects of fish feeding.
• Coordinating sales to achieve set objectives.
• Diagnose and resolve issues related to feed performance, such as growth rates, feed conversion ratios (FCR), and fish health concerns.
• Identify potential new customers and markets and support the sales team in expanding the customer base.
• Conduct regular on-site visits to build strong relationships with customers and understand their operational challenges.
• Work closely with the sales team to develop and execute sales strategies, promotional campaigns, and customer outreach programs.
• Monitor industry trends, competitor activities, and market demands to identify opportunities and threats.
• Prepare detailed reports on customer feedback, sales performance, and market conditions for senior management.
• Visit fish farms and other customer sites to provide hands-on technical support and troubleshoot issues related to feed usage, fish health, and water quality.
• Act as the first point of contact for customer complaints or concerns, ensuring timely and effective resolution.

QUALIFICATION, SKILLS AND ATTRIBUTES    :

• Full Grade Twelve School Certificate (GCE)
• Bachelor’s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
• Minimum of 2-4 years of experience in a technical sales role within the aquaculture or related industries.
• Effective problem-solving skills and the ability to handle technical inquiries.
• Strong understanding of fish nutrition, feed composition, and aquaculture practices.
• Excellent interpersonal and communication skills
• Strong analytical skills to diagnose problems and recommend effective solutions to customers
• Proven track record of achieving sales targets and providing technical support.

HOW TO APPLY:

Candidates meeting these requirements should apply to the Human Resources Manager, a detailed Curriculum Vitae (CV) in PDF Format to the email careers@aller-aqua.co.zm with the subject Tagline of the position e.g. RETAIL TECHNICAL REPRESENTATIVE.

* Please note that only short-listed candidates will be contacted. *

Aller Aqua Zambia (L) is an equal opportunity employer.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Kitwe and Ndola as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 19th of June, 2024.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Are you a recent graduate looking to fast-track your career in the dynamic world of retail? The Bookworld Graduate Retail Management Scheme is designed to equip ambitious graduates with the skills, knowledge, and experience necessary to become future leaders in the retail industry.

Program Overview:

The Bookworld Graduate Retail Management Scheme is an intensive, 12-month program that offers a comprehensive introduction to the retail sector, blending hands-on experience with structured learning and development. As a participant, you will rotate through key areas of our business, gaining a 360-degree view of retail operations, from the shop floor to the boardroom.

Key Components:

Rotational Experience:
You will rotate through various departments including Warehouse Operations, Sales, and most importantly in-store Customer Service. Each rotation is designed to provide you with a deep understanding of how different functions contribute to our overall success.

Leadership Development:
Throughout the program, you will participate in training sessions focused on developing essential leadership skills, such as team management, strategic thinking, and decision-making.

Mentorship and Coaching:
You will be paired with a senior leader who will serve as your mentor, providing guidance, support, and insights into the business.

Project Assignments:
You will take ownership of key projects that have a real impact on Bookworld’s business. These projects are designed to challenge you and allow you to apply the knowledge and skills you’ve acquired throughout the program.

Career Progression:
Upon successful completion of the scheme, you will have the opportunity to step into a management role within the company, with a clear pathway for further career development.

Who Bookworld is Looking For:

• Recent Graduates: You should have a degree in any discipline with a strong academic record.
• Passion for Retail: A genuine interest in the retail industry and an understanding of current retail trends.
• Leadership Potential: Demonstrated leadership qualities, whether through academic, extracurricular, or work experiences.
• Adaptability: The ability to thrive in a fast-paced, ever-changing environment.
• Customer Focus: A commitment to delivering exceptional customer service.

Why Join Bookworld?

This is not just a job—it’s the start of a rewarding career in retail management. As part of the Bookworld Graduate Retail Management Scheme, you’ll be joining a company that values education, growth, customer satisfaction, and employee growth. You’ll gain invaluable experience, develop critical skills, and be positioned for long-term success in the retail industry.

Compensation:

The incumbent will receive a competitive salary

To Apply:

Take the first step towards becoming a retail leader. Apply for the Bookworld Graduate Retail Management Scheme and embark on a career where your ideas, skills, and ambition will be valued and nurtured. Send your cover letter and CV to careers@talenthousepeople.com with the heading “Graduate Retail Management Scheme Application” together with your educational certificates.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Are you a recent graduate looking to fast-track your career in the dynamic world of retail? The Bookworld Graduate Retail Management Scheme is designed to equip ambitious graduates with the skills, knowledge, and experience necessary to become future leaders in the retail industry.

Program Overview:

The Bookworld Graduate Retail Management Scheme is an intensive, 12-month program that offers a comprehensive introduction to the retail sector, blending hands-on experience with structured learning and development. As a participant, you will rotate through key areas of our business, gaining a 360-degree view of retail operations, from the shop floor to the boardroom.

Key Components:

Rotational Experience:
You will rotate through various departments including Warehouse Operations, Sales, and most importantly in-store Customer Service. Each rotation is designed to provide you with a deep understanding of how different functions contribute to our overall success.

Leadership Development:
Throughout the program, you will participate in training sessions focused on developing essential leadership skills, such as team management, strategic thinking, and decision-making.

Mentorship and Coaching:
You will be paired with a senior leader who will serve as your mentor, providing guidance, support, and insights into the business.

Project Assignments:
You will take ownership of key projects that have a real impact on Bookworld’s business. These projects are designed to challenge you and allow you to apply the knowledge and skills you’ve acquired throughout the program.

Career Progression:
Upon successful completion of the scheme, you will have the opportunity to step into a management role within the company, with a clear pathway for further career development.

Who Bookworld is Looking For:

• Recent Graduates: You should have a degree in any discipline with a strong academic record.
• Passion for Retail: A genuine interest in the retail industry and an understanding of current retail trends.
• Leadership Potential: Demonstrated leadership qualities, whether through academic, extracurricular, or work experiences.
• Adaptability: The ability to thrive in a fast-paced, ever-changing environment.
• Customer Focus: A commitment to delivering exceptional customer service.

Why Join Bookworld?

This is not just a job—it’s the start of a rewarding career in retail management. As part of the Bookworld Graduate Retail Management Scheme, you’ll be joining a company that values education, growth, customer satisfaction, and employee growth. You’ll gain invaluable experience, develop critical skills, and be positioned for long-term success in the retail industry.

Compensation:

The incumbent will receive a competitive salary

To Apply:

Take the first step towards becoming a retail leader. Apply for the Bookworld Graduate Retail Management Scheme and embark on a career where your ideas, skills, and ambition will be valued and nurtured. Send your cover letter and CV to careers@talenthousepeople.com with the heading “Graduate Retail Management Scheme Application” together with your educational certificates.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Lusaka and Mazabuka as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 16th of August, 2024.

We are seeking a dynamic and versatile Retail Marketing Manager to lead and innovate
in our retail space. This individual will be responsible for managing store operations, creating visually compelling merchandise displays, overseeing social media channels, organizing events, driving marketing initiatives, and designing graphic content. The ideal candidate will have a keen eye for detail, a passion for retail, and the ability to wear multiple hats to ensure the store’s success.

Key Responsibilities:

1. Store Management:

• Oversee day-to-day store operations to ensure a smooth and efficient workflow.
• Maintain high levels of customer satisfaction through excellent service and innovative solutions.
• Manage inventory, ordering, and replenishment to keep the store well-stocked and organized.
• Train, supervise, and motivate store staff to achieve sales targets and maintain store standards.

2. Visual Merchandising:

• Design and implement eye-catching merchandise displays that enhance the customer experience and drive sales.
• Ensure that all products are presented in a way that highlights their features and benefits.
• Continuously refresh displays to keep the store environment vibrant and appealing.
• Monitor and analyze merchandising performance, making adjustments as needed.

3. Social Media Management:

• Develop and execute a comprehensive social media strategy to increase brand awareness and engagement.
• Create, curate, and schedule high-quality content across various social media platforms.
• Monitor social media trends, respond to customer inquiries, and manage online reputation.
• Analyze social media metrics to measure the effectiveness of campaigns and adjust strategies accordingly.

4. Event Organization:

• Plan, coordinate, and execute in-store events, promotions, and special activities to drive foot traffic and sales.
• Collaborate with vendors, partners, and community organizations to create engaging and memorable events.
• Manage event logistics, including budgeting, staffing, and promotional materials.
• Evaluate the success of events and implement improvements for future activities.

5. Marketing Management:

• Develop and implement marketing campaigns that align with the overall brand strategy and business goals.
• Utilize various marketing channels, including email, social media, and in-store promotions, to reach target audiences.
• Conduct market research to identify trends, customer preferences, and competitive landscape.
• Track and analyze the performance of marketing initiatives, providing regular reports and insights to senior management.

6. Graphic Design:

• Create visually appealing graphic content for various marketing materials, including posters, banners, social media graphics, and promotional materials.
• Ensure all graphic designs align with brand guidelines and maintain a consistent visual identity.
• Collaborate with the marketing team to develop creative concepts and campaigns.
•  Utilize graphic design software to produce high-quality visuals that capture the attention of the target audience.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Retail Management, Graphic Design, or a related field.
• Proven experience in retail management, visual merchandising, social media management, event planning, marketing, and graphic design.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Creative and strategic thinker with a keen eye for detail.
• Proficient in using social media platforms, marketing tools, graphic design software (e.g., Adobe Creative Suite), and Microsoft Office Suite.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

How to Apply:

Interested candidates should submit their resume, cover letter, and portfolio (if applicable) to info@ams.sc by 28 July 2024. Please include “Retail Marketing Manager Application” in the subject line.

It is a one-stop residential energy storage solution provider, committed to providing customers and families with a safe and efficient energy experience, so that more families can enjoy the convenient life brought by green energy earlier. Our team has more than 10 years of experience in the new energy/energy storage industry and all team members are from the new energy industry/mobile internet industry. Therefore, Itel Energy Storage Solution Business Unit wishes to invited qualified candidates to fill the position of Retail Sales Representative to be based in Lusaka.

Candidates who wish to apply for the mentioned position should have the following requirements;

Responsibilities.

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects.
• Create, plan, and deliver presentations on company products.
• Track all sales activities in company CRM system and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Qualifications.

• Diploma in Business Administration, Marketing, Communications, or related field. A degree will be an added advantage.
• 1-2 years of sales experience.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• Highly self-motivated.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• Working knowledge of CRM systems.

Candidates who meet the above required to send their latest CV’s with the day-to-day contact on the email provided; HR.ZM@transsion.com not later than 31st July, 2024. Hand delivered applications will not be received at this point.

Infinix is a mobile phone brand that was founded in 2013 which is committed to building cutting-edge technology and fashionably designed dynamic mobile devices to create globally-focused intelligent life experiences through a merging of fashion + technology. With the brand spirit of challenging the norms, Infinix smart devices are designed specifically for young people who want to stand out, reach out and in sync with the world. Therefore, Infinix BU wishes to invite qualified candidates to fill the position of Retail Sales Representative to be based in Choma.

Below are the requirements and duties that will be required from the candidate;

Candidates who wish to apply for the mentioned position should have the following requirements;

Responsibilities.

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects.
• Create, plan, and deliver presentations on company products.
• Track all sales activities in company CRM system and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Qualifications.

• Diploma in Business Administration, Marketing, Communications, or related field. A degree is an added advantage.
• 1-2 years of sales experience.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• Highly self-motivated.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• Working knowledge of CRM systems.

Candidates who feel they have met all the above-mentioned requirements to submit their latest CV’s with the day to day contact detail on the following email address provided below; HR.ZM@transsion.com not later than 16th August, 2024. Hand delivered applications will not be received at this point. Please Note that only candidates who are residents of Choma will be shortlisted for the position.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Lusaka and Mazabuka as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 30th of June, 2024.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Lusaka and Mazabuka as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 30th of June, 2024.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Lusaka and Mazabuka as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 30th of June, 2024.

About Talent House Ltd: 

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is seeking a dynamic and experienced individual to be based in Lusaka and Mazabuka as Store Manager. This individual will be responsible for the day to day store operations, including scheduling, training, and supervising employees and assistant manager. The store manager is responsible for the store profits, and all controllable expenses including labour, inventory levels, and cash and inventory shortages.  The store manager is responsible for building and increasing sales.

Key Responsibilities:

• Motivate, encourage, and challenge store employees.
• Stock management
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-kept
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed safely.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entries on time as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all company policies and established procedures.
• Implement Monthly promotions, and ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any unsafe conditions.
• Report and process all employee or customer incidents or accidents following company procedure.

Requirements

• Minimum 3 years of work experience in Retail Store management with a traceable work background- references will be checked.
• Preferable Diploma in Sales and Marketing or equivalent qualification
• Must be computer literate, able to use Microsoft Office, and have basic knowledge on the use of P.O.S machines.
• Should be mature-minded, honest, trustworthy and show integrity towards the job.
• Should have leadership qualities and be able to monitor and supervise subordinates.
• 2 reference letters from previous employment are to be attached to the application
• Police employment clearance document

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 30th of June, 2024.

Job Title: Retail Assistant
Company: Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto
Location: Garden House (White Wall Fence Area), Lusaka
Reporting to: Retail Support Officer
Position Type: Full-time

About Us:
Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a leading player in the Advanced Biomass Cooking sector, dedicated to creating positive global impacts. As a Zambian/Swedish joint venture, we introduce clean-burning modern cook-stoves that use renewable cooking fuel pellets. Our locally produced pellets are an affordable and eco-friendly alternative to charcoal, promoting environmental sustainability and addressing the challenge of deforestation. We are a young, dynamic start-up company committed to growth and innovation, and we are seeking a dedicated and enthusiastic individual to join our team as a Retail Assistant.

Position Overview:
The Retail Assistant will play a crucial role in the daily operations of our shop, ensuring a high standard of customer service and efficient store management. This position involves assisting customers, managing inventory, and maintaining an organized and welcoming store environment.

Key Responsibilities:

• Customer Service: Greet and assist customers in locating products, providing information on product features, prices, and availability, and ensuring a positive shopping experience.
• Sales Support: Process sales transactions accurately, including facilitating mobile money payments and issuing delivery notes. Assist customers with inquiries and purchases.
• Inventory Management: Organize displays, monitor inventory levels, and assist in receiving and checking deliveries.
• Store Maintenance: Maintain a clean, organized, and visually appealing store environment. Report any maintenance issues to the Retail Support Supervisor.
• Merchandising: Ensure that all items are well displayed and accessible to customers.
• Compliance: Adhere to all company policies, procedures, and health and safety guidelines, ensuring a safe and secure store environment.

Key Performance Indicators (KPI):

• Customer Satisfaction: Maintain a high level of customer satisfaction by delivering prompt and friendly service.
• Inventory Accuracy: Ensure accurate stock levels through effective inventory management.
• Store Presentation: Consistently maintain a clean, organized, and visually appealing store.

Skill Requirements:

• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Basic mathematical skills for handling transactions
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Proficiency in basic computer applications (e.g., MS Word, Excel)

Additional Requirements:

• Previous experience in retail or customer service is preferred
• Flexibility to work Saturdays is required
• A certificate in Sales, Customer Service or equivalent is required
• Interest in and commitment to environmental sustainability and eco-friendly products

How to Apply:

If you are ready to contribute to a company with excellent growth potential and possess the skills mentioned above, please submit your resume and cover letter to recruit.retailassistant@supamoto.global with the subject line “RETAIL ASSITANT KANYAMA APPLICATION – YOUR NAME.”

We welcome candidates who share our commitment to sustainable development, environmental conservation, and global impact.

Application Deadline: 22nd September 2024

Thank you for considering SupaMoto as your workplace. We look forward to receiving your application.

Note: We encourage candidates from diverse and minority backgrounds, including women, who share our commitment to sustainable development, environmental conservation, and global impact, particularly in the Advanced Biomass Cooking sector, to apply. This position is suited for individuals with a passion for making a positive impact and demonstrating exceptional learning ability.

RETAIL STORE MANAGER – LUSAKA (MALE)

Blessing Bridal is a high-end clothing store company all coming from American. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you with us!

Job Description

As a Store Manager, you will report to the Managing Director and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for directing and leading the team to achieve store objectives, which include sales and profit goals, recruiting, performance management, training, and development. Your ability to adapt to various situations, environment, challenges, job duties, and work schedules will be crucial to your success.

Day in the life (What you will do):

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
• Set the example for customer experience and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Managing Director.

Qualifications:

• Who you are (What you will bring):
• You have at least 8-10 years of leadership and or supervisory experience leading in a customer experience-based company.
• Proven ability to lead teams to success through strong sales performance.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Ability to work evenings and weekends.
• University Degree required in Sales & Marketing, from a – creditable University. (Mandatory)
• Police Criminal report (Mandatory)
• Previous experience which will be verified with Human resource depart (Mandatory)
• Work 3 references must be provided during interviews. 2 with the previous employees and 1 with close relative.

Additional Information:

What we offer:

• Salary and bonus
• Paid Time Off (Sick Time, Vacation)

If this inspires you…let’s talk. Send us your resume today!

We would like to thank all applicants for their interest in this role; Apply through careers@blessingsbridals.com. However only the selected candidates will be contacted for interviews and after interviews

Itel is an entry level and reliable mobile phone brand for everyone which is adopting a “Join n Enjoy” mentality in which its mission is to provide budget-friendly mobile communications technology to everyone. It democratizes technology by giving entry to technology and connectivity to consumers without prior access to it. Therefore, Itel BU wishes to invited qualified candidates to fill the position of Retail Sales Representative to be based in Mansa. Please note that only candidates who are residents of Mansa will be shortlisted.

Below are the requirements and duties required;

Candidates who wish to apply for the mentioned position should have the following requirements;

Responsibilities.

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects.
• Create, plan, and deliver presentations on company products.
• Track all sales activities in company CRM system and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Qualifications.

• Diploma in Business Administration, Marketing, Communications, or related field. A degree will be an added advantage.
• 1-2 years of sales experience.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• Highly self-motivated.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• Working knowledge of CRM systems.

Candidates who meet the above required to send their latest CV’s with the day-to-day contact on the email provided; HR.ZM@transsion.com not later than 11th November, 2024. Hand delivered applications will not be received at this point.

The world of smart gadgets is a world of constant curiosity. Our consumers are eternally enthused to explore more of the world through trendy and creative technology and Oraimo, at Transsion Holdings, believe it’s our job to fuel this inquisitiveness. Which is what led to the birth of Oraimo, our smart-accessories brand, in May 2013. To enhance the smart world of its consumers. Staying true to our philosophy of providing innovative solutions to any and all tech needs of our consumers, we are constantly devising creatively-advanced products. So that our consumers can do more, enjoy more and explore more.

Therefore, Oraimo Accessories wishes to invite qualified candidates to fill the position of Retail Sales Representative who are punctual with good communication skills to be based in Lusaka.

Below are the requirements and duties required;

Candidates who wish to apply for the mentioned position should have the following requirements;

Responsibilities.

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects.
• Create, plan, and deliver presentations on company products.
• Track all sales activities in company CRM system and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Qualifications.

• Diploma in Business Administration, Marketing, Communications, or related field. A degree will be an added advantage.
• 1-2 years of sales experience.
• Proven ability to meet and exceed sales quotas.
• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills.
• Highly self-motivated.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• Working knowledge of CRM systems.

Candidates who meet the above required to send their latest CV’s with the day-to-day contact on the email provided; HR.ZM@transsion.com not later than 13th November, 2024. Hand delivered applications will not be received at this point.

EMPLOYMENT OPPORTUNITIES

A Chain Liquor Store Business is looking for the following:
1. Retail Managers (2) Lusaka & Kitwe
1. Job Description : Retail Manager
(Managing Three Shops Across Towns)
Job Title: Retail Manager
Location: Lusaka & Kitwe
Reports To: Director
Employment Type: Full-Time
Job Summary
The Retail Manager will oversee the operations of three liquor store branches located across different towns.
This role involves ensuring operational efficiency, meeting sales targets,
managing staff, maintaining inventory, and delivering excellent customer service across all
stores. The Retail Manager will also be responsible for implementing policies and strategies to
maximize profitability and compliance with local liquor regulations.
Key Responsibilities
1. Operational Management.
– Oversee the day-to-day operations of all three stores, ensuring consistency and efficiency.
– Develop and implement standard operating procedures (SOPs) for each store.
– Conduct regular store visits to assess performance and resolve operational issues.
– Ensure stores maintain high standards of cleanliness, organization, and product display.
2. Sales and Financial Performance.
– Monitor sales performance for each store and identify opportunities to increase revenue.
– Set monthly and annual sales targets for stores and staff.
– Analyze sales reports to identify trends, slow-moving products, and customer preferences.
– Develop and execute marketing and promotional campaigns to boost sales.
– Ensure proper cash handling, daily sales reconciliations, and deposit of cash into the bank.
3. Staff Management.
– Recruit, train, and supervise store managers and retail staff across all locations.
– Schedule shifts and allocate resources to ensure adequate coverage in all stores.
– Monitor staff performance and provide coaching, feedback, and development plans.
– Address disciplinary issues and resolve conflicts promptly and professionally.
– Motivate staff to deliver excellent customer service and achieve sales targets.
4. Inventory and Stock Management.
– Monitor inventory levels in each store to prevent stockouts and overstocking.
– Coordinate with suppliers to ensure timely and cost-effective procurement of products.
– Perform regular stock audits and ensure accuracy in inventory records.

– Manage pricing strategies, discounts, and promotions to optimize sales and reduce waste.
– Oversee the implementation of loss prevention measures to minimize theft and shrinkage..
5. Compliance and Legal Requirements.
– Ensure all stores operate in compliance with local liquor laws and regulations.
– Obtain and renew all necessary licenses and permits for each location.
– Train staff on the legal requirements for selling alcohol (e.g., age verification).
– Enforce company policies and procedures to maintain a safe and compliant retail environment.
6. Customer Service Excellence.
– Foster a customer-centric culture across all stores.
– Handle escalated customer complaints and provide effective resolutions.
– Monitor customer feedback and implement improvements to enhance the shopping
experience.
7. Reporting and Communication.
– Provide weekly and monthly performance reports to the Director.
– Share updates and communicate company goals and policies to store managers and staff.
– Collaborate with the General Manager to develop business strategies and budgets.
8. Travel.
– Travel between store locations regularly to ensure consistent oversight and support.
– Attend meetings and training sessions as required.
Qualifications.
Education
– Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred
but not required).

Other Requirements: – Valid driver’s license for travel between stores. – Flexibility to work irregular hours during busy seasons or inventory audits
Experience.
– At least 3–5 years of experience in retail management, preferably in the liquor or FMCG
industry.

Other Requirements: – Valid driver’s license for travel between stores. – Flexibility to work irregular hours during busy seasons or inventory audits
– Proven experience managing multiple retail locations is an advantage.
Skills and Competencies
– Strong leadership and team management skills.
– Excellent organizational and multitasking abilities.
– Analytical skills for interpreting sales data and financial reports.
– Proficiency in inventory management systems and point-of-sale (POS) software.
– Exceptional customer service and interpersonal skills.
– In-depth knowledge of liquor products and trends (preferred).
– Strong understanding of liquor laws and regulations.
– Ability to travel frequently between store locations.
Key Performance Indicators (KPIs)
– Achievement of sales targets across all stores.
– Reduction in stock variances and shrinkage.
– Customer satisfaction scores.

– Staff performance and retention rates.
– Compliance with liquor laws and company policies.
Compensation
– Competitive salary based on experience.
– Performance-based bonuses.
– Travel and accommodation allowances (if applicable).
– Staff discounts and other benefits.

If you are a qualified individual and have the experience and drive we are looking for, then please submit your application to: hr@bottleshopzm.com Subject of your application should be the job position you are applying for. Application deadline is 12th January 2025