TERMS OF REFERENCE

ConsultancyConsultancy to conduct a partner and legislative mapping on Ending Child MarriagesProjectSouthern Africa Cluster on Ending Child Marriage (ECM) CampaignType of ContractShort-TermContract Period10 working daysSupervisorGender Justice Programme and Policy ManagerLocationVarious depending on need of the assignmentCountryZambia

1.0    Background and Context

Oxfam in Southern Africa (SAF) Cluster has program priority on Gender Justice, whose goal is that diverse women, girls, and marginalized groups fully realize their rights, exercise their leadership, and live a life free from violence, discrimination, and poverty. The Cluster works on five pathways of change namely: 1. Ending Violence Against Women and Girls (EVAWG) 2. Transformative Women’s Leadership (TWL) 3. Women Economic Empowerment and Unpaid care and domestic work (WEEUPCDW) 4. Sexual and Reproductive Health Rights (SRHR) and 5. Girls Transformative Education (GTE). Oxfam in SAF has been implementing the global Enough campaign which seeks to ensure that women and girls of all diversity better enjoy their lives free from all forms of violence.  Oxfam SAF countries localized the ENOUGH campaign according to the country GBV contextual issues.

1.1 Description of the Project

Oxfam SAF is running a project whose goal is to contribute towards influencing on the domestication of the Southern Africa Development Committee (SADC) Model Law on ECM and the (SADC) Model Law on Gender Based Violence within the cluster countries and at the regional level. This is a legal framework developed by the SADC Parliamentary Forum (SADC-PF) to guide member states in addressing the issue of child marriage. The model law provides a set of provisions aimed at preventing child marriage, protecting the rights of children, and promoting gender equality. Areas covered include minimum age of marriage, consent, registration of marriages, enforcement mechanisms, and support services for victims of child marriage. To effectively combat child marriages in the region, SADC recommends that member states align their national laws with the statutes of the SADC-PF.

This project therefore seeks to mobilize collective action and create a conducive environment for ending child marriage in the SAF cluster through the alignment and domestication of the SADC Model Law on ECM. The project will also contribute towards the popularization of the ENOUGH global campaign and the actualization of the SAF Gender Justice Strategy.

1.2 Description of the Consultancy

The consultancy aims to address two areas: Conducting a partner mapping and commissioning a study on national laws and policies and how they align to the SADC Model Law on Ending Child Marriages. The consultancy work will involve partner mapping which will help OXFAM know which organisations are working in the scope of ECM, what activities they are undertaking, what level are they working on and how Oxfam can forge forces to amplify the voices and collaboration on ECM.  In addition, the consultancy aims to inform OXFAM on the country laws and policies on ECM and understanding how these are aligned to the SADC ECM law.  Furthermore, the research will help OXFAM to understand the gaps in policy vis-a-vis the SADC Model Law on ECM, challenges, and opportunities to prepare Oxfam, partners, and allies to develop a clear influencing plan in the second phase of the project.

Specifically, the consultancy will a conduct a comparative legal analysis approach which will entail a review of existing literature, reports, and data on child marriage, as well as relevant international conventions, treaties, and agreements including the SADC model law on ECM. Key stakeholders such as government agencies, NGOs, CSOs, community leaders, youth groups, and religious institutions, will be identified and engaged, and their roles, responsibilities, and activities in addressing child marriages will be mapped, highlighting strengths, weaknesses, and areas for collaboration. Existing legislation, policies, and initiatives related to child marriage at national, regional, and local levels will undergo analysis, focusing on legal frameworks, enforcement mechanisms, and gaps in protection. Drawing from successful interventions in other countries or regions, best practices and lessons learned will be identified and assessed for their applicability within the specific context.

2.0 Objectives of the Assignment

The Overall Objective of the consultancy is to conduct a partner and legislative mapping on Ending Child Marriages.  The Specific Objectives of the assignment are as follows:

• Assess existing legislative and policy frameworks related to child marriage at the local, national, and regional, levels, including gaps, challenges, and opportunities for improvement.

• Identify and map potential partners, stakeholders, and key actors involved in initiatives aimed at ending child marriages, including governmental bodies, NGOs, civil society organizations, community-based organizations, private sector, and other relevant institutions.

• Provide actionable recommendations based on the findings to strengthen partnerships, collective advocacy efforts, and legislative frameworks aimed at ending child marriages.

photographs to use.

6.0 Responsibilities of Oxfam and Consortium Partners

Within its policies and practices, Oxfam’s primary responsibility is to help the consultants achieve the objectives of the TOR. Specifically, Oxfam will be responsible for:

• Providing an online training on Oxfam safeguarding and ethics to the Lead Consultant and Research Assistants.

• Arrange meetings with concerned parties in the target areas.

• Giving inputs to study design and tools.

• Monitoring, providing feedback and ensuring quality and effectiveness of the study.

• Giving inputs/feedback to draft and final reports.

• Releasing the budget as per the agreed budget disbursement schedule.

• additional proposed research questions, methodological approach, data analysis plan, potential technical and operational challenges, and strategies to ensure timely, high-quality deliverables.

• A list of key activities, linked to the proposed activities, within a scheduled timeframe.

• A staffing and management plan, including details of team composition and specific qualifications of key research staff.

• An estimated budget, including personnel.

• List of three (3) references who can attest to the team’s experience and expertise as it relates to this program (including daytime phone numbers and email contacts).

• CVs of the review team, outlining previous evaluation experience and accomplishments as it relates to demonstrating the skills and knowledge needed to fulfil the Terms of Reference.

• Preferred: Two (2) examples of large-scale reviews recently completed by the lead consultant(s).

• If possible, at least one should be relevant, or similar to, the subject of this assignment.

All correspondence for the consultancy should be addressed to:

Bid Evaluation Committee

Oxfam in Southern Africa, Zambia Office.

Plot # 250 Zambezi Road, Roma Township.

Lusaka, Zambia.

Summary:

Functions / Responsibilities:

Adhere to Company Policy and procedures

• Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.

Pick stock 

• Always wear BIBs to identify yourself with customers
• Always pay a lot of attention for both quality and quantity of picked stock
• Stock must be drawn correctly
• Carry out verbal orders/instructions from your superiors at all times. If you are not sure please ask your superiors for assistance
• Pick the correct stock according to the invoice/ picking slip/ cash sale.

 Load items – on/off delivery trucks/ customers vehicle

• Load stock into customer vehicles or offload stock from customer vehicles for refund
• Accompany delivery drive to deliver or collect or exchange customer stock
• Merchandise incoming stock from customers in the right shelves in the store
• Feedback customers regarding stock picked
• Approach customer and assist customers Speedily, efficiently

Satisfy internal & external customers

• Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers
• Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required
• Meet housekeeping requirements.

House keeping

• Maintain internal and external yard is neat and tidy
• Stock to be packed in allocated areas
• Perform general cleaning duties

Safety Awareness

• Always wear correct PPE when picking high-rise stock
• Always follow correct safety procedures
• Always adhere to safety regulations when working with ga
• Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles
• Always be mindful with ladders and whenever you pick stock from high-rise.

Requirements:

• Grade 12 or its equivalen
• Excellent customer service orientation and high integrity

Competencies:

• Strengthen Reputation & Local Involvement
• Ensure customer / Member Centered Performance
• Physically able to perform lift bulk stock
• Ensure Execution & Achieve Results
• Ensure Planning & Improvement
• Build & Influence Team
• Adapt & Learn

“Employment Equity Policy Requirements may be applicable”

Summary:

Functions / Responsibilities:

Adhere to Company Policy and procedures

• Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.

Pick stock 

• Always wear BIBs to identify yourself with customers
• Always pay a lot of attention for both quality and quantity of picked stock
• Stock must be drawn correctly
• Carry out verbal orders/instructions from your superiors at all times. If you are not sure please ask your superiors for assistance
• Pick the correct stock according to the invoice/ picking slip/ cash sale.

 Load items – on/off delivery trucks/ customers vehicle

• Load stock into customer vehicles or offload stock from customer vehicles for refund
• Accompany delivery drive to deliver or collect or exchange customer stock
• Merchandise incoming stock from customers in the right shelves in the store
• Feedback customers regarding stock picked
• Approach customer and assist customers Speedily, efficiently

Satisfy internal & external customers

• Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers
• Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required
• Meet housekeeping requirements.

House keeping

• Maintain internal and external yard is neat and tidy
• Stock to be packed in allocated areas
• Perform general cleaning duties

Safety Awareness

• Always wear correct PPE when picking high-rise stock
• Always follow correct safety procedures
• Always adhere to safety regulations when working with ga
• Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles
• Always be mindful with ladders and whenever you pick stock from high-rise.

Requirements:

• Grade 12 or its equivalen
• Excellent customer service orientation and high integrity

Competencies:

• Strengthen Reputation & Local Involvement
• Ensure customer / Member Centered Performance
• Physically able to perform lift bulk stock
• Ensure Execution & Achieve Results
• Ensure Planning & Improvement
• Build & Influence Team
• Adapt & Learn

“Employment Equity Policy Requirements may be applicable”

Summary:

Functions / Responsibilities:

Adhere to Company Policy and procedures

• Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.

Pick stock 

• Always wear BIBs to identify yourself with customers
• Always pay a lot of attention for both quality and quantity of picked stock
• Stock must be drawn correctly
• Carry out verbal orders/instructions from your superiors at all times. If you are not sure please ask your superiors for assistance
• Pick the correct stock according to the invoice/ picking slip/ cash sale.

 Load items – on/off delivery trucks/ customers vehicle

• Load stock into customer vehicles or offload stock from customer vehicles for refund
• Accompany delivery drive to deliver or collect or exchange customer stock
• Merchandise incoming stock from customers in the right shelves in the store
• Feedback customers regarding stock picked
• Approach customer and assist customers Speedily, efficiently

Satisfy internal & external customers

• Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers
• Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required
• Meet housekeeping requirements.

House keeping

• Maintain internal and external yard is neat and tidy
• Stock to be packed in allocated areas
• Perform general cleaning duties

Safety Awareness

• Always wear correct PPE when picking high-rise stock
• Always follow correct safety procedures
• Always adhere to safety regulations when working with ga
• Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles
• Always be mindful with ladders and whenever you pick stock from high-rise.

Requirements:

• Grade 12 or its equivalen
• Excellent customer service orientation and high integrity

Competencies:

• Strengthen Reputation & Local Involvement
• Ensure customer / Member Centered Performance
• Physically able to perform lift bulk stock
• Ensure Execution & Achieve Results
• Ensure Planning & Improvement
• Build & Influence Team
• Adapt & Learn

“Employment Equity Policy Requirements may be applicable”

We are seeking part time volunteers to fill in the following roles:

1. Communications Lead: As our Communications Lead, you will be responsible for managing all SAFIGIs online community and social media pages across multiple platforms, expanding our digital presence, and engaging with our audience. This role involves developing and implementing an online community, creating social media strategies for engaging content, and monitoring and analyzing social media metrics.

2. eLearning and Social Impact Lead: As our eLearning and Social Impact Lead, you will be responsible for developing and implementing eLearning strategies that drive social change and positive impact. You will work closely with internal teams and external partners to design, develop, and deliver high-quality eLearning programs that address key social issues and contribute to the organization’s mission.

3. Advocacy Lead: As our Advocacy Lead, you will play a pivotal role in driving our organization’s advocacy efforts to promote youth-girls’ empowerment and safety. This role involves developing and implementing strategic advocacy campaigns, building partnerships with key stakeholders, and influencing policies and practices that impact girls’ rights and well-being.

Deadline: 21 April 2024

Please apply via our website: www.safetyfirstforgirls.org/career

Duty station: Lusaka, Zambia. Alternatively, Luanda (Angola) might be considered

Contract:  Zambia employment contract for one year with the possibility of extension;

Nationals from Southern African countries are encouraged to apply.

Travel requirement: at least 30% to other PIN country programmes or for networking events

Position Summary

PIN has been working with climate change-vulnerable populations for many years, supporting local actors to improve their resilience to climate change.

Our aim under Climate resilience programming is to enhance the resilience of the people vulnerable to a changing climate and environmental degradation by trying to harness solutions that are in line with green growth and circular economy principles, and that reduce greenhouse gas (GHG) emissions and sequester/stock carbon. The CR Lead will lead/ support the growth of PIN’s portfolio of programmes in Zambia and Angola, working with Country program teams in both countries.

Our climate resilience portfolio in the region may include Food and livelihood system, Conservation livelihoods and sustainable landscape management, Energy solutions, Green jobs and Circular economy and Disaster Risk Management and Early Warning system. Along with Climate Resilience, PIN has another two core pillars of work: Emergency Response & Recovery, and Civil Society & Inclusive Governance.

The main mandate of the Climate Resilience Lead is to develop PIN programing, network and position in the Climate resilience sector in Zambia and Angola. It involves developing partnership with potential partners (including local civil society, private and public sector partners), donors and private sector, developing project proposals, contributing to prepare materials for communication and networking, as well as ensuring appropriate coordination with key partners and donors, and representation of PIN in relevant regional and national platforms, networks and with key donors.

The post holder ensures program work is deployed within the standards of the profession, the highest program quality, best practice, and evidence-based thinking, maximizing lessons as part of continuous learning to improve program quality and impact.

Adhoc support to DRC and Ethiopia PIN Country program is possible.

Reporting Relations & Interdependencies with Other Functions

The Climate Resilience Lead’s line manager is the Climate Resilience Strategy Lead, based in Prague. The CR Lead quarterly reports to Climate Resilience Strategy Lead, Deputy Regional Director and Country directors of Zambia and Angola on the predefined performance tasks. The CR Lead reports to Country Director (CD) Zambia or Angola for contractual-related administrative issues, coordination & in-country teamwork, security and safety. In addition, all the representational, positioning, and networking tasks in this JD need to be coordinated and agreed on with related Country Director.

The CR Lead does not have line management responsibilities.

S/he cooperates closely with CDs and Head of Programmes (HoPs) in the region, with the regional structure in the PIN HQ, with relevant PIN’s Knowledge and Learning Department (KLD) advisors, especially advisors under the Climate Resilience pillar, as well as with the MEAL unit and the Institutional Fundraising Unit.

Duties & Responsibilities

Fundraising and business development

• Leads the fundraising development related to Climate Resilience and supports country teams in strategic relationship building for future funding opportunities;

• Develop project ideas, concept notes and capability statements to be presented to donors and partners in line with Country program strategies, Climate resilience global expertise and in cooperation with Head of Programmes and regional structure e.g Regional Programme Advisor

• Continuously follows up on donor priorities, develop outreach strategy and identifies possible new funding streams relevant for both countries

• Contribute to the coordination or development of proposals/ concept notes and budget, according to the given and agreed Proposal development plan and tasks);

• Coordinates/leads development of feasibility studies, and other assessments related to new concepts and projects

• Ensure project proposals are developed based of best practices and internal knowledge and compliance with the mission, regional and overall RDD strategies and priorities;

• Review project proposals to ensure they meet PIN’s internal standards and donor requirements – in particular with regards to Gender Equality and Social Inclusion, Do No Harm and Conflict Sensitivity, Accountability to Affected Populations, the Environment, and other cross cutting themes

Coordination, Representation & Networking 

• Develops and maintains good and active network with relevant actors, potential partners, local CSOs, private sector and experts in both countries in relation to stakeholders’ interest up to the highest governmental and multilateral levels

• Donor knowledge and resource mobilization experience in climate resilience-related projects

• Proven track record of successful project/programme proposal writing in the field of climate resilience

• Knowledge of climate change related agenda and problematics

• Experience in DRR, EWS and AA would be an asset

• Understanding of Southern Africa panorama on climate resilience issues such as needs, challenges, priorities and trends

• Proven experience in engaging with the private sector and governments

• Excellent spoken and written English

• Knowledge of Portuguese language/experience or contacts in Angola would be an asset PIN Offers

  • Working environment in a well-established middle-sized and continuously growing humanitarian organization working in a challenging contexts;

  • Zambia employment contract for one year with the possibility of extension;

  • 24 days of annual leave per year;

  • Contributions of Health Insurance (Nhima) as by Law;

  • National pension scheme contributions as by law;

  • Paternity leave of 5 days and maternity leave of 14 weeks;

  • Salary and benefits according to PIN salary scale and HR policies (more details will be shared with shortlisted candidates);

  • Accident insurance for all injuries during work time in Zambia, travel health insurance when traveling to other countries (Angola and potentially other countries in the region);

  • Per diem for working and sleeping outside of duty station depending on the location;

  • Month contribution for phone tariffs;

  •  Reimbursement of travel expenses, costs of visas and vaccinations; assistance with the visa application procedure if needed, free 24/7 medical helpdesk and psychological consultation available online when travelling to other countries;

  • Breastfeeding breaks for nursing colleagues, lunch break with meals; available at the office (Mongu Office), 2 health breaks twice per day;

  • Access to PIN e-learning sites, global PIN’s Induction Training, PIN Learning Hub, and individually tailored capacity-building opportunities; incl. HEAT training (if relevant).

  People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and committed to promoting the welfare of children and adults with whom People in Need involves. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: www.peopleinneed.net/key-policies-4142gp ). People in Need Staff will undertake the appropriate level of training.

  All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

  We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

  To apply please click here.

Medici Land Governance Limited is inviting applications from suitably qualified 55 individuals to fill the position of Enumerator in Kitwe.  The applicants must be based in Kitwe.

Key Responsibilities

• Executes thorough and accurate data collection in diverse geographical environments to meet the targets set.

• Employs advanced surveying techniques to ensure data integrity and reliability.

• Interprets and analyzes spatial data to derive meaningful insights.

• Utilizes Geographic Information Systems (GIS) robust software for data visualization and analysis.

• Collaborates with interdisciplinary teams to integrate spatial and textual data into project planning and decision-making processes.

• Conducts community outreach and engagement activities to facilitate payment sensitization, survey participation and cooperation.

• Implements quality control measures to validate and verify collected data.

Requirements

To enable a successful execution of the project, we are seeking individuals with the following requirements:

• Full Grade Twelve (12) certificate

• Bachelors’ Degree in Geomatics Engineering, Geography, Environmental
  Education, Mapping or Information Technology

• Strong analytical and problem – solving skills

• Proficiency in using mapping software and geospatial tools

• Ability to work independently and as part of a team

• Attention to details and accuracy in data collection and documentation

• Flexibility to adapt to changing project requirements and schedules

• Prior experience in data collection or related fields (preferred).

Mode of Application 

All applications should emailed to: recruitmentmediciland@gmail.com

The closing date for this advert is Monday, 22nd April 2024

WWF Zambia is seeking the services of a national Safeguards Consultant to participate in a project development team for two projects for the Global Environment Facility, and deliver a set of safeguards-related products into the project development process.

1. Background

WWF-US as a Global Environment Facility (GEF) Agency is supporting the Government of Zambia, WWF Zambia and the International Crane Foundation (ICF) to develop two projects for presentation to the GEF for endorsement by the GEF Chief Executive Officer as part of the Eighth Replenishment Cycle (GEF-8). The two projects will be designed in support of Zambian government priorities, and in accordance with WWF and GEF standards, and are as follows:

• The Kafue Flats Climate Resilience and Adaptation Project (or “KaF-Adapt”), to be funded through the Least Developed Countries Fund (LDCF)

• The Kafue Flats Wildlife, Habitat, Health and Livelihoods Project (or “KaF-Wild”), to be funded through the GEF Trust Fund, as a country project under the global Wildlife Conservation for Development (WCD) Integrated Programme.

The Safeguards Consultant will participate, together with other national and international consultants, and staff from WWF-US, WWF-Zambia, the International Crane Foundation (ICF) and the Government of Zambia in a joint Project Development Team (PDT). The PDT will be responsible for the development in parallel of both the KaF-Adapt project and the KaF-Wild project, and will guide the joint project development process based on an approved workplan. The two projects will have complementary objectives and will be designed for implementation in the same geographical area – the Lower Kafue Basin – and over the same five-year period.

2. WWF GEF Safeguards

WWF as a GEF Agency requires that all GEF projects comply with WWF’s Environmental and Social Safeguards Framework, as detailed in the Environment and Social Integrated Policies and Procedures (SIPP). WWF’s Environment and Social Safeguards Integrated Policies and Procedures include the following standards:

• Standard on Environment and Social Risk Management

• Standard on Protection of Natural Habitats

• Standard on Restriction of Access and Resettlement

• Standard on Indigenous Peoples[1]

• Standard on Grievance Mechanisms

• Standard on Pest Management

• Standard on Cultural Resources

• Standard on Stakeholder Engagement

• Standard on Community Health, Safety and Security

• Guidance Note on Dams and Dam Safety

• Guidance Note on Labour and Working Conditions

• Guidance Note on Gender-Based Violence and Sexual Exploitation, Abuse and Harassment

The necessary safeguards assessments and/or mitigation plans for the two complementary projects will be commissioned after an initial Environmental and Social Safeguards (ESS) Screening, which will be conducted to determine the local socio-cultural, economic and political baselines. The PDT and Safeguards Consultant will assist in completing the screening for both projects, which will result in defining the detailed scope of the necessary safeguards management plans by providing a preliminary description of potential environmental and social impacts to be analysed and specific instruments required by the /standards triggered, for both projects.

3. Objective of Consultancy

The objective of the consultancy is to prepare the necessary safeguards documents to comply with WWF’s Environment and Social Safeguards Framework (ESSF), as detailed in the Safeguards Integrated Policies and Procedures (SIPP), for both projects.

In line with WWF’s SIPP (2019:40), an Environmental and Social Management Framework (ESMF) shall be developed and address the risks and impacts identified in the Environmental and Social Screening required to ensure compliance with the specific safeguard policies included in WWF’s SIPP 2019.

The objective of the ESMF is to propose mitigation measures identified during the screening and due diligence visits to mitigate any potential negative social and environmental impacts triggered by the projects. The ESMF might encompass other mitigation plans such as a Social Inclusion Planning Framework[2], Process Framework, Environment Management Plan or any other specific type of mitigation plan depending on the needs identified in the ESS Screening.

4. Scope of Work

The analysis should make use of existing literature and available statistics and analysis and will involve comprehensive exchange with all relevant stakeholders. The ESMFs for both projects will be prepared after visits to the sites and through consultations with all local communities and other key stakeholders who may potentially be affected by project activities. The ESMF will include guidance for developing site specific management plans once the project design activities have been identified during project implementation.

The scope of work will involve the following actions by the Consultant:

1. Coordinate with the Project Development Team (PDT) for the general planning and development of the Environmental and Social Management Frameworks and the associated documentation necessary for CEO Endorsement Requests to the GEF.

2. Develop a work plan, including interviews or other consultation mechanisms.

3. Hold meetings with WWF Zambia and ICF staff, and government personnel, as relevant.

4. Assist WWF US and WWF Zambia staff in filling in missing information/gaps in the ESS Screening for both projects, in order to finalize the screenings, as needed.

5. Evaluate and identify existing institutional, political, and legal frameworks of relevant sectors to ensure the development of the Environmental and Social Management Framework, potentially including the Social Inclusion Planning Framework[3] and Process Framework (see Task A below).

6. Conduct a thorough review of relevant literature and documents, including, but not limited to: background documents related to environmental and social safeguards including the pre-screenings; the Concept Note of the KaF-Wild project, and draft material for the KaF-Adapt project; current GEF projects and their action plans and policies on environmental and social issues; WWF’s Environmental and Social Safeguards Integrated Policies and Procedures (SIPP); WWF landscape screenings for the project site (if available); all relevant Government of Zambia policy, legislation and regulation related to safeguards; and any other documentation relevant to Zambia and the Lower Kafue Basin and for the development of the projects.

7. Support on stakeholder engagement and collect safeguards-related data in the project site (see Tasks B and C below):

a. Support the Stakeholder Engagement Consultant to undertake stakeholder mapping and analysis.

b. Participate in consultative meetings with project stakeholders (district government, chefs and head men/women, Community Resource Boards, companies, government agencies)

c. Conduct individual interviews and/or conduct discussions in focus groups with local communities, grassroots organizations, local authorities, scientific research organizations and others, to collect more qualitative and quantitative data that is relevant for safeguards.

8. With all the primary and secondary information obtained, carry out an analysis of the environmental and social risks, identifying the risks, their likelihood and intensity (see Task D below).

9. Identify and recommend environmental and social mitigation activities that are appropriate in the implementation of the projects, and thereby develop the Environmental and Social Management Framework using the provided template for the projects, this might include the elaboration of the Process Framework and the Social Inclusion Planning Framework[4]. This document details the processes that will allow communities to identify and manage the potential negative impacts of project activities (see Task E below).

10. Provide a list of related environmental and social indicators that must be included in the Monitoring and Evaluation (M&E) plan.

11. Ensure compliance with WWF and government policies and best practices, from an environmental and social safeguards perspective, are included in the project design, implementation arrangements, and budget, incorporating lessons learned from past projects.

12. Carry out a process of review and validation of the work, to ensure that the Environmental and Social Management Framework meet the needs of various stakeholders and the requirements of WWF and the Government of Zambia.

13. Complete the Environmental and Social Management Framework for the two projects, incorporating all observations and suggestions of the PDT.

5. Key Tasks

In relation to the above scope of work, the Safeguards Consultant is expected to undertake the following tasks:

a) Policy, legal and administrative framework
Analyse the policy, legal and administrative framework within which the projects take place and identify any laws and regulations that pertain to environmental and social matters relevant to the projects. This includes:

• regulations about assessment and management of environmental and social risks;

• policies and regulations related to issues covered by WWF Environment and Social Safeguards Integrated Policies and Procedures;

• requirements for public consultation and disclosure;

• environmental authorization procedures relevant to the projects; and

• policies and regulations implementing Zanbia’s obligations under international law (e.g. on human rights).

If gaps are identified, it will need to be described how this will be addressed by the projects.

b) Environmental and social baseline

Describe and analyse the environmental and social context in which the projects operate. The main purpose of this step is to provide an understanding of current environmental and social conditions that form the baseline against which project impacts can be predicted and measured during project implementation. While some broad contextual information is necessary, the analysis should focus on the immediate context of the project site and aspects that relate to the identified impacts in order to be relevant to decisions about project design, operation, or mitigation measures.  The analysis will cover a range of physical, biological, socio-economic and cultural conditions relevant and/or potentially impacted by the projects.

c) Identification of affected groups

Based on the stakeholder analysis prepared by the Stakeholder Engagement Consultant as well as the Gender Analysis provided by the Gender Consultant and guided by the PDT, stakeholders need to be identified who might be affected by project activities (positively or negatively). The analysis should cover all relevant social groups present in the sites, in particular vulnerable or socially marginalized groupings. It should consider formally organized stakeholder groups such as government organizations, civil society organizations, academia and private sector as well as individuals present in the intervention sites without any formal organization. The identification of affected groups is instrumental for identifying the stakeholders to be consulted during the development of the ESMF. This activity will require coordination with the Stakeholder Engagement Consultant and Gender Consultant to ensure proper identification of stakeholders and project-affected people.

d) Assessment, prediction and significance of environmental and social impacts

The two planned projects are considered to be moderate-risk projects and hence do not require a scoping study. Therefore, the first step is to complete and substantiate the results of the ESS Screening by confirming potential impacts and/or identifying other potential impacts in consultation with relevant stakeholders and key informants. The WWF US GEF Agency Safeguards Coordinator will make a determination of which safeguards management plans are needed for each project, based on this ESS Screening.

Once the list of impacts has been consolidated for each project, predictions need to be made in terms of the impact’s probability and their magnitude. In accordance with the WWF’s Policy on Environment and Social Risk Management, the assessment should pay particular attention to impacts related to the WWF Environment and Social SIPP such as adverse impacts on socially marginalized groupings, cultural heritage, biodiversity or on people’s livelihood through access restrictions or resettlement. However, thematic coverage of the WWF’s Policy on Environment and Social Risk Management also involves other potential social impacts including impacts on women or vulnerable groups, health and safety risks, environmental risk issues not covered by the Standard on Protection of Natural Habitats or risks triggered by the project failing to take climate change effects into consideration.

When analysing the risks, both direct and indirect impacts should be taken into consideration, such as inadvertent knock-on effects or cumulative effects that materialize through interaction with other developments, impacts occurring at the project site or within the project’s wider area of influence and impacts triggered over time. Once the impact issues have been confirmed, they need to be rated on their significance, which is important for prioritizing the mitigation measures. For social impact issues this task should be undertaken in consultations with the respective affected groups. Significance rating should consider the expected likelihood of the potential impact and the impact’s anticipated magnitude. The magnitude is influenced by factors such as sensitivity of receptor, severity of impact, manageability of impact, its duration and reversibility.

The methods and analytical tools for analysing impacts should be commensurate with the type and significance of the impacts. It should allow rigorous assessment of the significant impacts using qualitative and to the extent possible, quantitative methods. Participatory research and assessment tools should be employed wherever sensible to enable participation of affected groups in the assessment of significance of impacts and the development of mitigation measures.

e) Environmental and social management framework (ESMF)

The main output of the ESMF process is a strategy for managing risks and mitigating impacts at the project site for each project. The projects aim to arrive at a suite of interventions for achieving intended climate change adaptation and wildlife conservation for development outcomes, in which adverse environmental and social impacts are avoided; if complete avoidance is not feasible it will need to be ensured that impacts are minimized and/or compensated for in a fair, equitable and agreed way.

6. Stakeholder Consultation

An appropriate level of stakeholder engagement in the ESMF process will ensure that impact scoping for both projects is comprehensives that significance is thoroughly assessed, and that proposed mitigation actions are feasible, culturally appropriate and gender inclusive. Following WWF’s Standard on Stakeholder Engagement, the scale and depth or intensity of engagement in the ESMF process is dependent on the concerns expressed, as well as the magnitude of expected impacts.

Consultation events held with affected people and other stakeholder groups for both projects need to be documented by the Stakeholder Engagement Consultant, supported by the Safeguards and Gender Consultants, providing dates of consultations, registers of participants (including gender) together with a summary of issues raised and how they are or could be addressed in project design. A final stakeholder meeting should be organized towards the end of the fieldwork for gathering views on the draft ESMFs for the two projects.

7. Deliverables

As outlined above, the consultant shall complete the following documents tailored to the identified project-specific risks and impacts in line with the requirements defined in WWF’s SIPP 2019, for each of the two projects (bearing in mind that there will be considerable overlap between the content for the two projects):

1. Completing the Environmental and Social Safeguards Screening as necessary

2. Documentation of Consultations and Consultation Summary

3. Environmental and Social Management Framework following provided template, potentially including based on the Screening:

a. Process Framework

b. Social Inclusion Planning Framework[5]

All deliverables will be in English. Below are further details about the expected content of the deliverables.

Environmental and Social Management Framework (ESMF)

The ESMF for each of the two projects should include the following sections:

1. Executive Summary

2. Introduction

3. Project Description

4. Project Area Profiles

• An environmental and social baseline to monitor the effectiveness of climate change adaptation and wildlife conservation for development measures; social baseline to be disaggregated between relevant social groups (e.g. vulnerable or socially marginalized groupings); studies to include demographic profiles, population mapping, poverty assessments, disaggregated socio-economic indicators (e.g. natural resource dependence, social inclusion, etc.))

5. Environmental and Social Policies, Regulations and Guidelines

• An analysis of the legal national framework for addressing social and environment impacts and a gap analysis between the national framework and WWF’s ESSF

6. Institutional Arrangements

7. Anticipated Environmental and Social Impacts and Mitigation Measures

• An assessment of environmental and social risks including risk matrix specifying likelihood and magnitude of each impact issue;

·       Identified mitigation measures presented with budget, implementation schedule and organisational responsibilities;

8.     Procedures for the Identification and Management of Environmental and Social Impacts

·       Development of other safeguard tools as required by the due diligence and screening of the project and the respective safeguards policies triggered;

9.     Guidelines for ESMP Development

10.  Process Framework (PF) (see section below)

11.  Social Inclusion Planning Framework (SIPF)[6] (see section below)

12.  Grievance Redress

·       Development of a project-level grievance mechanism (including mechnisms for “whistle blowing”);

13.  Capacity Building

14.  Disclosure

15.  Monitoring

• A list of key environmental and social indicators are identified and mainstreamed into the results framework and included in the project M&E plan.

Budget
Process Framework (PF)

It is reasonable to assume that some decisions taken by the Government could restrict access to natural resources and will not fall solely within the authority of the IPLCs and other local communities. Therefore, WWF’s Standard on Restriction of Access and Resettlement has been triggered on a precautionary basis for the two projects and the consultant may need to prepare a Process Framework (PF) in line with the SIPP. Should there be the possibility of access restriction identified in the Environmental and Social Safeguards Screening, a Process Framework will be developed as part of the ESMF.

The purpose of this Process Framework for each project is to ensure participation of Project Affected People (PAP) while recognizing and protecting their interests and ensuring that they do not become worse off because of the project. Specifically, the PF will:

• Describe activities that may involve new or more stringent restrictions on use of natural resources in the project area.

• Establish the mechanism through which the local communities can contribute to the project design, implementation and monitoring.

• Identify the potential negative impacts of the restriction on the surrounding communities.

• Describe the mitigation measures required.

• Describe the grievance procedure or process for resolving disputes to natural resource use restrictions.

• Describe the participatory monitoring arrangements with neighbouring community members.

The intent of the framework is to ensure transparency and equity, in the planning and implementation of activities by the project. This framework would detail the principles and processes for assisting communities to identify and manage any potential negative impacts of the project activities. Since the exact social impacts will only be identified during project implementation, the Process Framework will ensure that mitigation of any negative impacts from project through a participatory process involving the affected stakeholders.  It would also ensure that any desired changes by the communities in the ways in which local populations exercise customary tenure rights in the project sites would not be imposed but should emerge from a consultative process.

Social Inclusion Planning Framework (SIPF)[7]

The WWF’s Standard on Indigenous Peoples (IPs) is triggered for these two projects on a precautionary basis[8]. Based on the Environmental and Social Assessment, the consultant may be required to prepare an SIPF. If an SIPF is required, the consultant should prepare one that describes measures/recommendations to strengthen the projects’ IPLC engagement into the final project design.

An SIPF should contain the following elements:

• An introduction to the types of components, subcomponents, and subprojects likely to be proposed for financing under the project;

• A short introduction to the vulnerable/marginalized peoples who might be affected by the project (ethnicity, demographics, socioeconomic situation, etc.);

• The potential positive and adverse effects of the project on the IP;

• A plan to carry out social assessments for such programs/subprojects;

• A framework to ensure Free, Prior and Informed Consent (FPIC) processes with the affected IP’s communities at each stage of the preparation and implementation of the project;

• Institutional arrangements (including capacity building where necessary) for screening project-supported

• Activities, evaluating their effects on IP, preparing IPPs, and addressing any grievances;

• Monitoring and reporting arrangements, including mechanisms and benchmarks appropriate to the project; and

• Disclosure arrangements for IPPs to be prepared under the SIPF.

8. Skills and Experience

The consultant should:

• Be resident in Zambia;

• Have at least five years of experience in safeguards work or related fields such as social and environmental assessments, working with local communities including socially marginalized groupings, socio-economic analysis, or environment and social management plans;

• Hold a university degree in biodiversity conservation, rural development, climate change, water resource management, environmental sciences, natural resource management, anthropology, social science, or another related field;

• Have a proven track record in facilitating participatory processes and engaging local communities;

• Have working experience in contributing to the preparation of an ESMF report concerning environment, climate change or national resources management;

• Be fluent in spoken and written English.

Additionally, it would be advantageous to have:

• Experience in conducting processes for Free, Prior and Informed Consent (FPIC);

• Knowledge of local languages spoken in the project site.

9. Management of Work

The work will be home based, using own laptop and internet connection, with mostly online meetings, and optional travel to meetings in Lusaka at own cost. For consultation missions, ground transport and local accommodation (when required) will be arranged and costs covered by WWF Zambia.

The Safeguards Consultant will report to the Wildlife Programme Lead in WWF Zambia, while the Lead Consultant and the WWF GEF Agency Project Manager will together assess the quality of all deliverables, and will approve deliverables for payment.

Additional technical guidance will be provided by the Project Development Team, including the ESS Lead at the WWF US GEF Agency, who will support on Zambian government policies, and WWF and GEF standards. The Consultant will also coordinate closely with key staff from WWF Zambia, the International Crane Foundation and other partners as required.

The breakdown of deliverables, expected timing, and payment structure is shown below:

Deliverables
Due date
Payment structure

1. Joint work plan for both projects

2. KaF-Adapt Updated Environmental and Social Safeguards Screening

3. KaF-Wild Updated Environmental and Social Safeguards Screening
Anticipated in late May to mid June 2024 20%

4. Draft Environmental and Social Management Framework  for KaF-Adapt and KaF-Wild potentially including:

•  Process Framework

• Social Inclusion Planning Framework[9] (including FPIC steps and process) 16 August 2024 40%

5. Final Environmental and Social Management Framework for KaF-Adapt and KaF-Wild  As above   Also including 15-page Executive  Summary 4 October 2024 40%

10. Submission Requirements

All candidates interested in conducting this assignment on a consultancy basis should submit, no later than noon (Zambia time) on Wednesday 17 April 2024, a detailed application proposal including:

An up-to-date curriculum vitae detailing the applicant’s experience in relation to the topic of the consultancy

A covering letter, summarizing a) how the applicant’s skills and experience equip them to undertake the consultancy; and b) the applicant’s proposed approach to the work

A financial proposal, in the form of a total figure in USD, to be calculated by multiplying the applicant’s daily rate in USD by the number of days the applicant estimates it will take to deliver on the proposed activities within the proposed timeline (Note: costs of field missions to be covered by WWF)

A sample of a previous safeguards-related assignment completed by the consultant.

All applications should be emailed to zcoprocurement@wwfzam.org, with the reference “Safeguards Consultancy for WWF Zambia GEF 8 Projects”.

About Company

Impuls Africa is a Zambian-registered company that specializes in delivering agricultural consultancy and extension services in the SADC region. Owned by a cooperative of over 100 farmers and a seasoned agri-entrepreneur in Zambia, the Impuls team brings more than 75 years of combined expertise in agriculture and livestock services. Impuls has a strong track record of successfully developing and implementing large-scale projects in agriculture, livestock, agroforestry, apiculture, and horticulture value chains. We specialize in providing services to both donors and the private sector, offering everything from one-off consulting assignments to long-term project implementation and management. Our primary focus is on agricultural consulting, in which we excel at delivering a diverse range of short- and long-term assignments. Our services include needs assessments, market assessments, facilitation of market linkages, value chain assessments and development, feasibility studies, capacity assessments, training and development, strategy development, as well as monitoring and quality assurance measures.

Location: Lusaka

Reports to: General Manager

Type: Full-time

Purpose of Role

• Enhance Impuls Africa’s brand visibility and engagement on social media.
• Develop and implement effective social media strategies
• Create compelling content that resonates with our audience
• Increase followers, engagement and traffic to our website and platforms

SCOPE OF WORK

Social Media Management

• Manage Impuls Africa’s social media accounts, including Facebook and LinkedIn
• Develop and implement social media strategies aligned company’s goals
• Monitor, respond to and engage with followers in a timely manner

Content Creation and Management

• Schedule, generate, edit, and publish engaging content ( texts, photos, videos and news on current projects)
• Develop creative and visually appealing content that reflects the company’s voice
• Attend meeting and trainings to take high-quality photographs and videos for social media use.
• Maintain a repository of images and media assets.
• Develop and manage a content calendar to ensure regular and relevant content.

Search Engine Optimization (SOE) and Reporting

• Implement SOE strategies to increase reach and engagement
• Analyze SOE data to make informed decisions about content
• Monitor social media metrics and provide regular reports on performance weekly and month.
• Use insights to adjust strategies and improve results
• Stay updated on trends, best practices and new tools

Qualifications and skills

• Bachelor’s degree in Marketing, Communications or related field
• Minimum of 3 years of experience in social media management
• Proven track record of growing and managing social media accounts
• Proficiency in social media platforms, photo and video editing software
• Strong understanding of SOE and content management systems
• Photography and videography skills
• Creative mindset with a good eye for design and aesthetics
• Ability to work independently and as part of team
• Strong organizational skills and attention to detail
• Bachelor’s degree in Marketing, Communications or related field would be a bonus but not a prerequisite

All qualified and interested candidates should send their updated CV’s with at least three traceable references to the e-mail address below.

Human Resource Manager
recriutment@impuls.africa

About Company

Impuls Africa is a Zambian-registered company that specializes in delivering agricultural consultancy and extension services in the SADC region. Owned by a cooperative of over 100 farmers and a seasoned agri-entrepreneur in Zambia, the Impuls team brings more than 75 years of combined expertise in agriculture and livestock services. Impuls has a strong track record of successfully developing and implementing large-scale projects in agriculture, livestock, agroforestry, apiculture, and horticulture value chains. We specialize in providing services to both donors and the private sector, offering everything from one-off consulting assignments to long-term project implementation and management. Our primary focus is on agricultural consulting, in which we excel at delivering a diverse range of short- and long-term assignments. Our services include needs assessments, market assessments, facilitation of market linkages, value chain assessments and development, feasibility studies, capacity assessments, training and development, strategy development, as well as monitoring and quality assurance measures.

Location: Lusaka

Reports to: General Manager

Type: Full-time

Purpose of Role

• Enhance Impuls Africa’s brand visibility and engagement on social media.
• Develop and implement effective social media strategies
• Create compelling content that resonates with our audience
• Increase followers, engagement and traffic to our website and platforms

Scope Of Work

Social Media Management

• Manage Impuls Africa’s social media accounts, including Facebook and LinkedIn
• Develop and implement social media strategies aligned company’s goals
• Monitor, respond to and engage with followers in a timely manner

Content Creation and Management

• Schedule, generate, edit, and publish engaging content ( texts, photos, videos and news on current projects)
• Develop creative and visually appealing content that reflects the company’s voice
• Attend meeting and trainings to take high-quality photographs and videos for social media use.
• Maintain a repository of images and media assets.
• Develop and manage a content calendar to ensure regular and relevant content.

Search Engine Optimization (SOE) and Reporting

• Implement SOE strategies to increase reach and engagement
• Analyze SOE data to make informed decisions about content
• Monitor social media metrics and provide regular reports on performance weekly and month.
• Use insights to adjust strategies and improve results
• Stay updated on trends, best practices and new tools

Qualifications and skills

• Bachelor’s degree in Marketing, Communications or related field
• Minimum of 3 years of experience in social media management
• Proven track record of growing and managing social media accounts
• Proficiency in social media platforms, photo and video editing software
• Strong understanding of SOE and content management systems
• Photography and videography skills
• Creative mindset with a good eye for design and aesthetics
• Ability to work independently and as part of team
• Strong organizational skills and attention to detail
• Bachelor’s degree in Marketing, Communications or related field would be a bonus but not a prerequisite

All qualified and interested candidates should send their updated CV’s with at least three traceable references to the e-mail address below.

Human Resource Manager
recruitment@impuls.africa

FZS Zambia

North Luangwa Conservation Program

Vacancy:  Community Liaison Assistant – Monitoring, Evaluation, Research and Learning

Frankfurt Zoological Society (FZS) is an international nature conservation organization based in Frankfurt, Germany that coordinates projects in 18 countries. We envision a world where wildlife and wild lands are cherished and sustainably protected for their intrinsic and economic value to present and future generations. Our mission is to conserve wildlife and ecosystems, focusing on protected areas and outstanding wild places. More than 1,600 colleagues work for FZS conservation projects worldwide. Our goal is the preservation of wildlife and wilderness. Together, we protect biodiversity, the basis of human life. Our partners in the projects on site are local communities, nature conservation authorities, national park administrations and other NGOs. To learn more about us, visit www.fzs.org.

FZS Zambia (FZS-ZM) has a rich history of conservation, having been actively involved in the preservation of the North Luangwa Ecosystem since 1986 and the Nsumbu-Tanganyika region since 2017. Our mission at FZS-ZM is to link livelihoods and landscapes through conservation and enhancement efforts. We are dedicated to continuously expanding our initiatives, broadening both our geographical reach and thematic focus. These endeavours are made possible through FZS core funding, international government partners, and the contributions of private donors.

1.     Job title:

Community Liaison Assistant – Monitoring, Evaluation, Research and Learning

2.     Job purpose

The position is intended to assist in monitoring and reporting on the implementation, improvement and adaptive management of effective bottom-up community engagement programmes.  Specifically, the role will address all monitoring and evaluation-related activities with the custodian communities in the Chiefdoms of the Game Management Areas surrounding North Luangwa National Park (collectively termed North Luangwa Landscape). This is in line with NLCP’s strategy and with the partnership between Frankfurt Zoological Society and the Department of National Parks and Wildlife (DNPW).

3.     Reporting to:

Livelihoods and Partnership Advisor

4.     Location/Station

Mpika, in the North Luangwa Ecosystem and other locations as the job requires.

5.     Salary

A competitive salary will be paid based on qualifications and experience.

6.     Duties

The Community Liaison Assistant – MERL shall be responsible for monitoring, reporting and communicating on field activities for community landscape integration and outreach services in the North Luangwa Ecosystem. Specifically, the duties shall be as follows:

a.     Provide support for Monitoring, evaluation and learning of field-based staff

• Facilitate data collection and capture related to the NLCP LLCA objectives, supporting field teams.
• Provide support to the Community Livelihoods and Partnership Advisor and CCOs on data feedback for the CRBS, VAGs, and other community projects.
• Assist with the development and feedback of communication products relevant to field teams and different stakeholder groups.
• Assist with the dissemination of FZS project results and lessons learned.
• Maintain a database of NLCP LLCA intervention outputs.

b.    General

• Adhere to annual FZS and donor budgets, following FZS and donor financial management policy and procedures for proper and transparent use of project funds.
• Ensure responsible use and care of any project assets and equipment assigned to the community outreach team, including vehicles for field teams.
• Work closely with the office of the DNPW extension staff, CRBs, VAG committees, NLE, and field staff.
• Perform any other duties that may be delegated in line with NLCP’s strategy.

7.     Behavioural Competencies

• Teamwork: Cooperate, support, and work well with others to achieve project goals. Share information and contribute effectively to FZS` objectives and solving problems.
• Initiatives: Pro-active, energetic, and a self-starter. Recognise and discuss new opportunities report them, and address problems in a timely manner. Maintain effective communication with management, project partners, and stakeholders.
• Flexibility: Adaptable, resourceful, and receptive to new ideas; willing and able to adjust to changing circumstances.
• Integrity: Honest, reliable, and maintain high ethical standards. Show respect and fairness when dealing with others.

Other attributes:

• Self-motivated, disciplined, and determined to work within the flexible nature of the work.
• Good communication skills.
• Good attention to detail.
• Good writing skills.
• Ability and willingness to live in a rural setting.
• Ability to adhere to work ethics and NLCP core values.

8.     Required skills, experience, and qualifications.

• At least a diploma in social science in a relevant field such as community based natural resource management.
• At least 1 year of practical field experience in working with rural communities.
• Good experience with computer packages and good data management skills.
• Experience in managing data systems.
• Basic understanding of monitoring and evaluation approaches and data management.
• Basic practical experience working with traditional authorities will be an added advantage.

Your application:

Interested candidates are invited to submit their cover letter and curriculum vitae as a single document to jobs.zambia@fzs.org.

Please indicate ‘Community Liaison Assistant – Monitoring, Evaluation, Research and Learning’ as the subject of your email.

Application Deadline: Friday 7th June 2024

Interviews: Candidates selected for an interview will be contacted by email or telephone – please specify your preferred method of contact in your cover letter.

Note: Due to limited resources and a high volume of applications, we will only contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

FZS Zambia

North Luangwa Conservation Program

Vacancy:  Community Liaison Assistant – Monitoring, Evaluation, Research and Learning

Frankfurt Zoological Society (FZS) is an international nature conservation organization based in Frankfurt, Germany that coordinates projects in 18 countries. We envision a world where wildlife and wild lands are cherished and sustainably protected for their intrinsic and economic value to present and future generations. Our mission is to conserve wildlife and ecosystems, focusing on protected areas and outstanding wild places. More than 1,600 colleagues work for FZS conservation projects worldwide. Our goal is the preservation of wildlife and wilderness. Together, we protect biodiversity, the basis of human life. Our partners in the projects on site are local communities, nature conservation authorities, national park administrations and other NGOs. To learn more about us, visit www.fzs.org.

FZS Zambia (FZS-ZM) has a rich history of conservation, having been actively involved in the preservation of the North Luangwa Ecosystem since 1986 and the Nsumbu-Tanganyika region since 2017. Our mission at FZS-ZM is to link livelihoods and landscapes through conservation and enhancement efforts. We are dedicated to continuously expanding our initiatives, broadening both our geographical reach and thematic focus. These endeavours are made possible through FZS core funding, international government partners, and the contributions of private donors.

1.     Job title:

Community Liaison Assistant – Monitoring, Evaluation, Research and Learning

2.     Job purpose

The position is intended to assist in monitoring and reporting on the implementation, improvement and adaptive management of effective bottom-up community engagement programmes.  Specifically, the role will address all monitoring and evaluation-related activities with the custodian communities in the Chiefdoms of the Game Management Areas surrounding North Luangwa National Park (collectively termed North Luangwa Landscape). This is in line with NLCP’s strategy and with the partnership between Frankfurt Zoological Society and the Department of National Parks and Wildlife (DNPW).

3.     Reporting to:

Livelihoods and Partnership Advisor

4.     Location/Station

Mpika, in the North Luangwa Ecosystem and other locations as the job requires.

5.     Salary

A competitive salary will be paid based on qualifications and experience.

6.     Duties

The Community Liaison Assistant – MERL shall be responsible for monitoring, reporting and communicating on field activities for community landscape integration and outreach services in the North Luangwa Ecosystem. Specifically, the duties shall be as follows:

a.     Provide support for Monitoring, evaluation and learning of field-based staff

• Facilitate data collection and capture related to the NLCP LLCA objectives, supporting field teams.
• Provide support to the Community Livelihoods and Partnership Advisor and CCOs on data feedback for the CRBS, VAGs, and other community projects.
• Assist with the development and feedback of communication products relevant to field teams and different stakeholder groups.
• Assist with the dissemination of FZS project results and lessons learned.
• Maintain a database of NLCP LLCA intervention outputs.

b.    General

• Adhere to annual FZS and donor budgets, following FZS and donor financial management policy and procedures for proper and transparent use of project funds.
• Ensure responsible use and care of any project assets and equipment assigned to the community outreach team, including vehicles for field teams.
• Work closely with the office of the DNPW extension staff, CRBs, VAG committees, NLE, and field staff.
• Perform any other duties that may be delegated in line with NLCP’s strategy.

7.     Behavioural Competencies

• Teamwork: Cooperate, support, and work well with others to achieve project goals. Share information and contribute effectively to FZS` objectives and solving problems.
• Initiatives: Pro-active, energetic, and a self-starter. Recognise and discuss new opportunities report them, and address problems in a timely manner. Maintain effective communication with management, project partners, and stakeholders.
• Flexibility: Adaptable, resourceful, and receptive to new ideas; willing and able to adjust to changing circumstances.
• Integrity: Honest, reliable, and maintain high ethical standards. Show respect and fairness when dealing with others.

Other attributes:

• Self-motivated, disciplined, and determined to work within the flexible nature of the work.
• Good communication skills.
• Good attention to detail.
• Good writing skills.
• Ability and willingness to live in a rural setting.
• Ability to adhere to work ethics and NLCP core values.

8.     Required skills, experience, and qualifications.

• At least a diploma in social science in a relevant field such as community based natural resource management.
• At least 1 year of practical field experience in working with rural communities.
• Good experience with computer packages and good data management skills.
• Experience in managing data systems.
• Basic understanding of monitoring and evaluation approaches and data management.
• Basic practical experience working with traditional authorities will be an added advantage.

Your application:

Interested candidates are invited to submit their cover letter and curriculum vitae as a single document to jobs.zambia@fzs.org.

Please indicate ‘Community Liaison Assistant – Monitoring, Evaluation, Research and Learning’ as the subject of your email.

Application Deadline: Friday 7th June 2024

Interviews: Candidates selected for an interview will be contacted by email or telephone – please specify your preferred method of contact in your cover letter.

Note: Due to limited resources and a high volume of applications, we will only contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

Pact Overview

At the heart of Pact is the promise of a better tomorrow.  The promise of a healthy life.  Of a decent livelihood. Of sustainable natural resources that benefit communities.  Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact seeks highly qualified and accomplished individuals for the United States Agency for International Development (USAID)/PEPFAR-funded Zambia Integrated Health HIV Activity – (ZIHA) Project. The five-year project which will be led by Pact in partnership with Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV – and a US small business, Viamo. Integrated Health will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client-centered HIV, Tuberculosis; Maternal; Newborn and Child Health, Family Planning and Reproductive Health. It will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central Provinces. Pact will work closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030. The activity will be delivered through three main components namely:

1. Increase coverage of comprehensive and person-centered HIV, TB/HIV, FP/RH, MNCH prevention, diagnosis, care, treatment and support services in both communities and health facilities.
2. Increase utilization of community and facility-based quality and person-centered integrated HIV, TB/HIV, FP/RH, MNCH services; and
3. Increase capacities of Provincial and District Health Offices to improve quality and sustain Direct Service Delivery of integrated HIV, TB/HIV, FP/RH, and MNCH during and beyond the life of the activity

Position purpose

Pact seeks an experienced Community and Clinical Services Integration Coordinator for the USAID Zambia Integrated Health Activity, a $120M contract to support the USAID and PEPFAR objectives of 95/95/95. The position will be based in selected districts and will play a critical role in integrating community and facility-level services including supervision of community-based volunteer (CBV) cadres delivering HIV, TB/HIV, MNCH, and FP/RH integrated community services and engagement at facility and community levels. They will also provide technical leadership and manage the implementation of strategic social and behavior change (SBC) interventions at individual, household, community, and health facility levels to increase uptake and adherence to integrated HIV, TB, MNCH and FP services and health-seeking behaviors. The Community and Clinical Services Integration Coordinator will lead strategies to promote personal agency and community engagement around health interventions and sustain demand for services.

Key Responsibilities

• Provide leadership at the district, facility, and community level in the Implementation of Advocacy, Social Mobilization and Communication (ASCM), Risk Communication and Community Engagement (RCCE) and Community integrated HIV services.
• Implement innovative and low-cost SBC / RCCE models and solutions that aim to increase personal agency and improve care-seeking behaviors, including implementation of effective social listening mechanisms at the community level.
• Implement innovative and low-cost effective community engagement approaches.
• Work with the religious, traditional, and all relevant key stakeholders including MOH health promotions and community health unit to plan community mobilization activities that generate demand for health services and help people adopt safer healthy behaviors.
• Work with DHO and facility teams to recruit volunteers with appropriate skill sets for the USAID Zambia Integrated Health Activity.
• Conduct capacity building, training, mentorship, and support to the volunteers and ensure the provision of high-quality, client-centered HIV, TB/HIV, MNCH, and FP/RH services, products, and information is integrated into target facilities and communities’ catchment areas.
• Coordinate CBVs to ensure that clients’ treatment and adherence are sustained, and retention rates are above 90 percent.
• Day-to-day supervision of volunteers and setting of daily/weekly/monthly targets, trouble shooting and timely resolution of any gaps to ensure that targets are met.
• Facilitate the provision of logistics including tools, equipment, and materials to volunteers to carry out facility and community outreach integrated activities.
• Support in designing, implementing, and overseeing activities to create demand for integrated HIV, TB/HIV, MNCH, and FP including cervical cancer screening and referral services in the community, and ensure that key community stakeholders and structures are mapped and involved in advocacy and community engagement activities.
• Support CBVs in tracking patients and ensuring that treatment schedules and testing regimens (e.g. VL, EID) are adhered to, including linking patients to access appropriate integrated services that are critical for their own health, as well as services to prevent HIV transmission to uninfected sex partner(s) and children.
• Support CBVs to implement high-yield strategies such as index testing, Partner Notification Services (PNS), and Sexual Network Strategy (SNS).
• Support CBVs to ensure adolescent/youth-friendly, mental health and HIV services are available at the facilities and in the communities.
• Ensure that the rules of confidentiality are adequately enforced in all Services.
• Work with the Strategic Information Assistant (SIA) and facility staff at facility level to conduct triangulation of client data in registers i.e. ensure clients are linked to appropriate services and are receiving services as per schedule.
• Assemble, organize, and submit data on priority interventions ensuring that all records are kept up to date.
• Work with facility staff, volunteers, and key stakeholders to implement and monitor the execution of campaigns to address low-performing indicators ensuring that HIV, TB/HIV, MNCH, and FP services are integrated where appropriate.
• Support mainstreaming of mental health and gender activities among the target program population as part of the integration health package.
• Conduct regular review meetings with the facility staff and volunteers and ensure quality improvement plans are developed with appropriate interventions identified and implemented to address any gaps identified.
• Timely facilitation of monthly CBV stipends with accurate supporting documents
• Facilitate the development of monthly plans, and budgets and ensure timely implementation.
• Use community-led tools to monitor the implementation of SBC activities and all aspects of demand creation and mobilization as well as delivery of community service activities in the target communities ensuring that SBC objectives, targets, and deliverables are achieved on time.
• Contribute to the documentation of best practices, lessons learned, and human interest/success stories including project activity reports.

Qualifications and Competences

• Bachelor’s degree or diploma in Nursing or Clinical Medicine from an accredited university with 2 to 3 years relevant experience
• Bachelor’s degree or diploma in Public Health, Social Work, Development Studies, or Psychosocial Counseling with 2 to 4 years relevant experience at facility level in HIV, TB, MNCH, and or FP demand creation and service provision.
• Demonstrated competencies in developing and implementing SBC activities and community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Training in psycho-social counseling and a Certificate in HIV Prevention, Treatment, Care and Support is a MUST.
• Demonstrated experience in capacity building/training using participatory tools including use of community led monitoring tools.
• Demonstrated experience in supervision, mentorship, and coaching of volunteers to provide quality integrated services.
• Computer proficiency in Word, Excel, and PowerPoint and the internet required.
• Demonstrated skills in problem-solving and consensus-building. mature, innovative, and a self-starter who can work with minimum supervision.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
• Ability to develop and maintain strong relationships with relevant stakeholders.
• Strong professional written and oral communication skills in English and ability to communicate in the local language of the given community.

Instructions On How To Apply:

If you believe you are the ideal person we are looking for, please submit your application letter and a Curriculum Vitae online via email describing why you are the right candidate for this position detailing your experience and three (3) professional referees from your previous and current place of employment. Please send the application through Email: pactzambiajobs@pactworld.org and indicate the position title & Location you are applying for in the subject line. Only the applications sent by email will be reviewed.

The deadline for receiving applications is 4th June 2024. Only Shortlisted candidates will be contacted.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.

Family Development Initiatives (FDI) working with CHAZ is implementing a Community Led Monitoring (CLM) – Malaria Project. This project aims to strengthen malaria prevention and control through data-driven decision making and robust community engagement. Led by Churches Health Association of Zambia (CHAZ) and supported by the Global Fund, this initiative collaborates with multiple civil society organizations (CSOs) across 40 high-burden malaria districts.

Community Engagement Officer (1)

Based in Lusaka at the FDI hub, this is a full-time position and will closely work with the Knowledge & Data Management Lead. The community engagement officer will provide leadership, operational direction, and program oversight, and will serve as the principal point of contact among the implementing districts for procedural and substantive matters. S/he will manage, coordinate and ultimately be responsible for results under this activity. S/he will provide overall leadership and operational direction in the management of the project and will be the primary liaison with the Project Management Team and relevant GRZ ministries on technical matters.

Primary Responsibilities

• Engaging and establishing relationships with key stakeholders at provincial and district level including Provincial and District Health Offices (P/DHO)
• Work with the district clinics to identify and advance issues impacting the CLM – Malaria Project.
• Act as a conduit for a two-way communication of priorities & strategies for the CLM – Malaria Project and the community.
• Performing routine data validation and data quality checks including enhancing quality of data at community level as well as project reports.
• Organize and facilitate trainings for various community groups.
• Strengthen networks and linkages with public, faith-based and private sectors involved in community health programming.
• Prepare and submit project activity reports as required, including monthly, quarterly and annual reports.
• Support/document successes, lessons learnt and challenges in implementation.
• Any other duties as assigned by the supervisor.

Qualification & Experience

• Demonstrated experience in establishing and maintaining systems for managing  project operations including abilities to provide technical support and mentorship to DHO & community structures like the church and traditional leadership.
• Proven leadership, strategic thinking, organizational, team-building and representation skills.
• Strong knowledge of the Zambia health systems.
• Experience in supporting and building the capacity of health workers, community-based providers, volunteers and community structures.
• Demonstrated ability to lead efficient management processes and systems across a province or a decentralized program.
• Excellent oral and written communication skills in English required.
• Minimum of three years of experience working on projects that address strengthening of health- related issues, including managing data, working with community structures
• Experience maintaining working relationships with all project stakeholders and effectively building partnerships between them.
• Bachelor’s degree in a health-related field, Developmental studies, social science, or related field is preferred

Eligible candidates must send their applications with detailed Curriculum Vitae and qualifications to recruitment@familydevelopmentinitiatives.com not later than 17:00hrs (Zambian time) Wednesday 19th June 2024 addressed to the Human Resource and Administration Lead.

On the subject, clearly indicate the position you are applying for.

FDI is an equal employer and reserves the right to accept any application.

Where necessary, FDI might request the shortlisted candidate(s) to come for an interview.

Family Development Initiatives (FDI) working with CHAZ is implementing a Community Led Monitoring (CLM) – Malaria Project. This project aims to strengthen malaria prevention and control through data-driven decision making and robust community engagement. Led by Churches Health Association of Zambia (CHAZ) and supported by the Global Fund, this initiative collaborates with multiple civil society organizations (CSOs) across 40 high-burden malaria districts.

Community Engagement Officer (1)

Based in Lusaka at the FDI hub, this is a full-time position and will closely work with the Knowledge & Data Management Lead. The community engagement officer will provide leadership, operational direction, and program oversight, and will serve as the principal point of contact among the implementing districts for procedural and substantive matters. S/he will manage, coordinate and ultimately be responsible for results under this activity. S/he will provide overall leadership and operational direction in the management of the project and will be the primary liaison with the Project Management Team and relevant GRZ ministries on technical matters.

Primary Responsibilities

• Engaging and establishing relationships with key stakeholders at provincial and district level including Provincial and District Health Offices (P/DHO)
• Work with the district clinics to identify and advance issues impacting the CLM – Malaria Project.
• Act as a conduit for a two-way communication of priorities & strategies for the CLM – Malaria Project and the community.
• Performing routine data validation and data quality checks including enhancing quality of data at community level as well as project reports.
• Organize and facilitate trainings for various community groups.
• Strengthen networks and linkages with public, faith-based and private sectors involved in community health programming.
• Prepare and submit project activity reports as required, including monthly, quarterly and annual reports.
• Support/document successes, lessons learnt and challenges in implementation.
• Any other duties as assigned by the supervisor.

Qualification & Experience

• Demonstrated experience in establishing and maintaining systems for managing  project operations including abilities to provide technical support and mentorship to DHO & community structures like the church and traditional leadership.
• Proven leadership, strategic thinking, organizational, team-building and representation skills.
• Strong knowledge of the Zambia health systems.
• Experience in supporting and building the capacity of health workers, community-based providers, volunteers and community structures.
• Demonstrated ability to lead efficient management processes and systems across a province or a decentralized program.
• Excellent oral and written communication skills in English required.
• Minimum of three years of experience working on projects that address strengthening of health- related issues, including managing data, working with community structures
• Experience maintaining working relationships with all project stakeholders and effectively building partnerships between them.
• Bachelor’s degree in a health-related field, Developmental studies, social science, or related field is preferred

Eligible candidates must send their applications with detailed Curriculum Vitae and qualifications to recruitment@familydevelopmentinitiatives.com not later than 17:00hrs (Zambian time) Wednesday 19th June 2024 addressed to the Human Resource and Administration Lead.

On the subject, clearly indicate the position you are applying for.

FDI is an equal employer and reserves the right to accept any application.

Where necessary, FDI might request the shortlisted candidate(s) to come for an interview.

SERVICE STATION VACANCIES

Uno Energies Zambia Limited seeks to recruit the services of qualified Service Station Supervisors who will be in charge of managing the service stations. The successful candidates will be based in different service stations across the country.

The company is a registered OMC and in the process of opening Fuel Stations across the Country. The vacancies are open for various locations. The salary  will be commensurate with qualifications and experience.

SERVICE STATION SUPERVISOR

Responsible for the day-to-day management of the retail service station and provide effective customer service to retail clients. Responsible for cash management , stock management and daily reports. The successful candidate should be able produce and analyze reports ,manage staff at the forecourt, manage safety ,deal with customers, etc.

REQUIREMENTS

• Minimum one year of experience in a similar industry
• University diploma in Business Administration or equivalent from a recognized higher Institution of learning.
• Must have a full grade 12 Certificate with credit in English and Mathematics.
• The candidate should be an effective planner, have good people management and cash management skills.
• Candidates should have experience in interacting with customers and manage site operations.

Candidates that meet the above requirements can send their CV ONLY in word or pdf to recruitment@uno-petroleum.com by 23 June 2024.

Job Title: Social Media Executive
Reports to: Sales and Marketing Manager

Liberty Credit Ltd. is a registered limited company which was established in 2022 with its core business being Money Lending. As the company endeavors to increase its market share, we wish to hire a young and energetic individual for the position of Social Media Executive.

Social Media Executive Job Purpose:

Manages all social media channels, campaigns, and company website to sustain an engaging audience experience and to increase audience satisfaction. Researches and analyses social media trends, including social media ad revenue and web visitor data, to improve social media presence and campaign efficacy. Works with various company departments to promote overall brand through social media channels.

Social Media Executive Job Duties:

Oversees all company social media accounts management
Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
Audits and analyses social media presences, including digital advertising costs and returns
Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
Works with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages
Monitors and develops reports on competitor activity within social media spaces
Oversee the functionality of the website, evaluate and manage website performance, facilitate hosting and server management, develop, maintain and update website content

Social Media Executive Skills and Qualifications:

Diploma in IT/Computer Studies or any Business or Social Science related study with Extensive Knowledge of Social Media Platforms, Web Proficiency, Computer Software Proficiency, Team Management Experience, Advertising, Copywriting, Content Creation, Graphics designing, Public Relations and Brand Marketing Experience, Proof reading and Editing Skills, Interpersonal Skills, Strong Verbal and Written Communication Skills, Customer Service Skills.

ALL APPLICATIONS SHOULD BE SENT TO THE EMAIL ADDRESS PROVIDED BELOW AND SHOULD BE ADDRESSED TO;

hr@libertycredit.co.zm

The Operations Manager
Liberty Credit Ltd.
P.O Box 34166,
Lusaka

1. Community Care Center

Facilitation

Run room in centre by use of a developmental checklist and parent packet course with minimal supervision including a hands-on demonstration of goals, behaviour, and teaching strategies.
Carry out an explanation of parent lessons in classrooms when applicable.
Run a 2-hour program at centre with minimal deviations from the standards set by program leads.
Carry out tasks as assigned by the supervisor with minimal supervision.

Subject Expertise and Parent Learning

Understand and execute goals in centre by the Theory of Change
Ensure each parent knows their child’s goals, understands them, and can use the correct materials to reach targets.
Answer questions from parents
Note questions that need further understanding and come back with accurate answers.
Continue professional development to understand room checklists with the highest level of accuracy.
Provide feedback to parents at the level of their understanding and provide support for continued learning.
Use accurate behavior, communication, and teaching practices to provide advice and assistance to parents.

Support

Keep all materials clean, dry, and in their designated place.
Notice any equipment or materials in need of repair or replacement and alert your supervisor.
Daily notice tasks that make your supervisors’ job easier and do them without reminders.

Faith Active

Be an example of spiritual growth by practicing personal daily habits of faithfulness.  Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time.  Pray with your team. Prioritize faith, yours, and your colleagues.
Train parents on bible study skills, discipleship skills, and leadership skills.
Participate in training on management skills, emotional intelligence in the workplace, bible study skills, and professionalism.

2. Community Outreach

Facilitation

Run a cycle of Disability Advocacy course with minimal supervision including course content, surveys, activities, and follow-ups.
Lead sensitization activities in the communities, including home, school, church, clinic, market, police sites.
Run presentation in an interactive and creative way to enhance learning for participants.
Distribute food and snacks, budgeting, recording purchases, and assisting with preparation as necessary.
Carry out tasks as assigned by the supervisor with minimal supervision and trusted follow-through.
Be where the schedule says you are unless you alert your supervisor to changes in schedule.

Subject Expertise and Advocate Learning

Understanding the entire Disability Advocacy course
Lead presentations with competence and exuberance
Answer questions from participants
Create and run activities and group discussions.
Note questions that need further understanding and come back with accurate answers.
Continue professional development to understand topics with the highest level of accuracy.
Run training to the level of the participants’ educational level and ensure understanding.
Daily look for tasks to add to make your supervisor’s job easier without being reminded.

Faith Active

Be an example of spiritual growth by practicing personal daily habits of faithfulness.  Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time.  Pray with your team. Prioritize faith, yours, and your colleagues’.
Train advocates on bible study skills, discipleship skills and leadership skills when appropriate.
Participate in trainings on management skills, emotional intelligence in the workplace, bible study skills and professionalism.
Be above reproach in your work ethic (virtuous, upright). You are where you say you are, you spent what you say you spent, and you do what you say you will do.

If you are interested in the position click the link here.

Job Brief

We are looking for a Service Chef to join our team and prepare delicious meals for our customers.

Our Service Chef responsibilities include preparing recipes, setting up stations and delivering high-quality dishes in a fast-paced environment. You should be familiar with sanitation regulations. If you have experience with advanced cooking techniques and non-traditional ingredients, we’d like to meet you.

Ultimately, you’ll prepare and deliver a complete menu that delights our guests.

Responsibilities

Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
Study each recipe and gather all necessary ingredients
Cook food in a timely manner
Ensure appealing plate presentation
Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
Monitor food stock
Check freshness of food and discard out-of-date items
Ensure compliance with all health and safety regulations within the kitchen area

Requirements and skills

Proven work experience of at least 1 year as a Chef or Cook in an established restaurant.
Hands-on experience with various kitchen equipment (e.g. grillers and fryers)
Advanced knowledge of culinary techniques
Leadership skills
Ability to remain calm and undertake various tasks
Excellent time management abilities
Up-to-date knowledge of cooking techniques and recipes
Familiarity with sanitation regulations
Culinary school diploma preferred

ONLY EMAIL APPLICATIONS COMPLETE WITH CV AND 3 REFERENCES SENT TO ronish.joory.kognitive@gmail.com prior to the closing date (21/07/2024) WILL BE CONSIDERED.

Lushomo Trust – Grace Centre, a Community-Based Project based in Kazungula is currently looking for a qualified person for a position of Community Worker.

ORGANISATIONAL PROFILE

Lushomo Trust – Grace Centre is a Community Based Project located in Kazungula District along Mambova road.

The Centre offer skills Training programmes and also supports vulnerable girls with education sponsorship in Primary and Secondary schools.

QUALIFICATIONS

1. Certificate in Social Work or Community Development.
2. Should be Computer literate with ability to work with Microsoft office programs (Word and Excel)
3. Strong communication skills in both verbal and written.
4. Should be experienced in community mobilization strategies including strengthening community responses.
5. Minimum two years of experience in the advertised position.

DUTIES

1. Work with the community, Grace Centre Village Committees, churches, Non-Governmental organizations and the schools in identifying the vulnerable girls who need assistance from Grace Centre and report matters to the Facility Principal.
2. Investigate all sexual and physical abuse cases reported to Grace Centre with the help of the community to establish the genuine cases.
3. Establish effective Grace Centre Committees in all 19 villages and to be an effective link between the Grace Centre and the community.
4. Sensitizing the community about the objectives of Grace Centre and to work with the Facility Principal to achieve the objectives and purposes why the Grace Centre is established.
5. To attend meetings in all the villages in Kazungula and surrounding villages on a weekly basis, write minutes of the meeting and guide the Committees for the intention as to why the Committees have been started and report about the girls’ performance to the communities where the girls are coming from.
6. Provide all necessary information required by the Facility Principal in respect of all the girls and carry out the duties as requested.
7. Organise sensitization programmes in the community, schools, churches etc. on a periodic basis.

Interested persons should submit their written applications to the Principal, Lushomo Trust – Grace Centre in Kazungula or Drop it at Lubasi Home in Livingstone, applications can also be sent through email to grace.centre.kazungula@gmail.com

All applications are to be submitted no later than 31st July 2024.

For details, Call the undersigned.

0974802037/0979871117

Job Brief

We are looking for a Service Chef to join our team and prepare delicious meals for our customers.

Our Service Chef responsibilities include preparing recipes, setting up stations and delivering high-quality dishes in a fast-paced environment. You should be familiar with sanitation regulations. If you have experience with advanced cooking techniques and non-traditional ingredients, we’d like to meet you.

Ultimately, you’ll prepare and deliver a complete menu that delights our guests.

Responsibilities

Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
Study each recipe and gather all necessary ingredients
Cook food in a timely manner
Ensure appealing plate presentation
Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
Monitor food stock
Check freshness of food and discard out-of-date items
Ensure compliance with all health and safety regulations within the kitchen area

Requirements and skills

Proven work experience of at least 1 year as a Chef or Cook in an established restaurant.
Hands-on experience with various kitchen equipment (e.g. grillers and fryers)
Advanced knowledge of culinary techniques
Leadership skills
Ability to remain calm and undertake various tasks
Excellent time management abilities
Up-to-date knowledge of cooking techniques and recipes
Familiarity with sanitation regulations
Culinary school diploma preferred

ONLY EMAIL APPLICATIONS COMPLETE WITH CV AND 3 REFERENCES SENT TO ronish.joory.kognitive@gmail.com prior to the closing date (21/07/2024) WILL BE CONSIDERED.

MPower Ventures, a pan-African venture backed start-up in the clean energy space (www.mpower.africa), is looking for an energetic new Head of Sales in Zambia. Together with our partners, MPower has already supplied thousands of customers with its solar systems. Our products range from solar home systems with matching appliances such as TVs, fans and refrigerators to productive use appliances and large systems for SMEs and medium-income class households . Our portfolio has recently been complemented with electric powered vehicles, making us one of the most innovative clean energy providers in Zambia.
To increase its footprint in Zambia, MPower is currently expanding its actions to power rural communities and businesses with the innovative business model of the Energy Hubs. This is where the Community Engagement Associate comes in. The role is crucial for establishing and maintaining strong relationships with rural communities in Southern and potentially Western Province, a key factor in the success of the Energy Hubs initiative. To succeed in this role, you will have to engage with the local communities; this requires deep involvement and understanding of the local context as well as how the project and the business model operate. Your ability to convert community members into longlife business partners and ensure that they keep their commitments is crucial for the project sustainability and success.
Tasks and Responsibilities:
1. Community Outreach and Engagement:
Conduct regular visits to rural communities to build relationships and gather feedback.
Organize and facilitate community meetings, workshops, and focus group discussions.
Develop and research on needs from the community.
Collaborate with local leaders and stakeholders to ensure alignment with project goals.
Explain, discuss and sign agreements with the local community.

2. Supervision of Energy Hubs:
Conduct site visits to monitor the operations of Energy Hubs, ensuring compliance with standards.
Provide operational support to maintain infrastructure, equipment, and service quality.
Develop and identify products which can be stocked up
Report on the performance and challenges of Energy Hubs to inform continuous improvement.

3. Customer Relationship Management:
Build and maintain strong relationships with key customers and stakeholders.
Gather and analyze customer feedback to enhance service delivery.
Address customer inquiries and resolve issues promptly to maintain high satisfaction.

4. Sales and Marketing Support:
Support local sales and marketing efforts to promote MPower’s offerings.
Implement marketing campaigns to increase brand visibility and adoption of new services.
Monitor sales performance and provide strategic guidance to improve results.

Qualifications:
Diploma or Bachelor’s degree in Business Administration, Development Studies, Marketing, Renewable Energy or a related field.
Minimum of 3 years of experience in project management, sales, marketing or community development.
Experience working in rural communities, familiarity with local dynamics and willingness to relocate to Monze or another town in the Southern Province of Zambia.
Demonstrable ability to ride a motorbike.
Proficiency in using data analysis, communication and reporting software (e.g., Microsoft Word, Excel, Google Meet).
Competencies:
Leadership: Ability to inspire and motivate teams, provide clear direction and manage performance effectively.
Communication: Excellent verbal and written communication skills to interact with stakeholders at all levels.
Analytical Thinking: Strong analytical skills to interpret data and make informed decisions.
Problem-Solving: Ability to identify issues, develop solutions, and implement corrective actions promptly.
Customer Centricity: Strong commitment to customer satisfaction and relationship management.
Community Engagement: Ability to engage with and build trust within local communities.
Adaptability: Flexibility to adapt to changing environments and handle multiple tasks simultaneously.

To Apply:
Prepare your CV or Resume (maximum 2 pages) and your cover letter (1 page) both in PDF formats;
Fill out the assessment form and upload your documents through this link.

Deadline: 30th August 2024

UNO Energies Zambia is a registered OMC and in the process of opening Fuel Stations across the Country. The company seeks to recruit qualified persons for the role of Service Station Supervisors. The vacancies are open for various locations within the country.

Key Responsibilities:

• Manage and supervise all aspects of service station operations, including staffing, inventory, and customer service.
•  Ensure compliance with all company policies, health, and safety regulations.
•  Oversee cash management and sales reporting.
• Develop and implement strategies to improve sales and profitability.
•  Handle customer inquiries, complaints, and service issues in a professional manner.
•  Maintain and enhance station appearance and cleanliness.

Requirements

•  At least 2 years proven experience in a management/supervisory role within the OMC (Oil Marketing Company) or a reputable retail company.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience with cash management
• Proven Excel knowledge
• Ability to work under pressure and solve problems effectively.
• Flexibility to work various shifts, including weekends and holidays.
• 3 traceable references

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Relevant certifications or training in retail or service station management is a plus.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career advancement and professional development.

Only candidates that meet the above requirements should submit their CV and application letter only in word or PDF to recruitment@uno-petroleum.com by 6 August 2024.

UNO Energies Zambia is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary:

We are seeking a proactive and dynamic Community Mobiliser to join our team. The successful candidate will be responsible for engaging and empowering local communities to participate in and benefit from various projects and initiatives. This role involves building strong relationships with community members, facilitating community-based activities, and ensuring effective communication between stakeholders to drive positive social change.

Key Responsibilities:
1. Community Engagement:

• Develop and implement strategies to engage and mobilize community members around key issues and projects.
• Foster strong relationships with community leaders, local organizations, and stakeholders to support collaborative efforts.
• Organize and lead community meetings, workshops, and focus groups to gather input, raise awareness, and build support for initiatives.

2. Program Implementation:

• Assist in the planning and execution of community-based programs and projects, ensuring they align with organizational goals and address local needs.
• Coordinate and manage community activities, including outreach events, educational sessions, and training programs.
• Monitor and evaluate program activities to assess their impact and effectiveness, making recommendations for improvements as needed.

3. Capacity Building:

• Support the development of local capacity by providing training, resources, and support to community members and local organizations.
• Identify and address gaps in knowledge or skills within the community to enhance participation and effectiveness in programs.

4. Advocacy and Communication:

• Advocate for community interests and needs, ensuring they are represented in organizational decision-making processes.
• Develop and disseminate communication materials, including newsletters, flyers, and social media content, to keep the community informed and engaged.
• Act as a liaison between the organization and the community, addressing concerns and facilitating dialogue.

5. Resource Management:

• Assist in the identification and mobilization of resources, including funding, materials, and volunteers, to support community initiatives.
• Manage budgets and resources related to community activities, ensuring efficient and effective use.

6. Data Collection and Reporting:

• Collect and analyze data related to community needs, program outcomes, and stakeholder feedback.
• Prepare reports and presentations on community engagement activities, program results, and impact for internal and external stakeholders.

7. Conflict Resolution:

• Address and mediate conflicts or issues within the community to ensure a positive and collaborative environment.
•  Provide support and guidance to community members in resolving disputes and navigating challenges related to program participation.

Qualifications:
Education: Bachelor’s degree in Social Sciences, Community Development, Public Administration, or a related field. A Master’s degree is a plus.
Experience: Minimum of 8 years of experience in community mobilization, outreach, or related roles. Experience in program management and stakeholder engagement is highly desirable.

Skills:

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse community members and stakeholders.
• Proven ability to organize and lead community-based activities and programs.
• Experience in capacity building and providing training or support to community members.
• Proficiency in data collection, analysis, and reporting.
• Strong problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team, with excellent organizational and project management abilities.
• Familiarity with local community dynamics, cultural contexts, and relevant issues.

Certifications:

• Relevant certifications in community development, project management, or social work are advantageous.

Work Conditions:

• Office-based work with frequent travel required within the community.
• Work may involve irregular hours or evening meetings depending on community needs and program schedules.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience, and contact information for at least three professional references to kaizen0601@gmail.com on or before 29th August 2024

FZS ZAMBIA NORTH LUANGWA CONSERVATION PROGRAMME EMPLOYMENT OPPORTUNITY

Position: Community Conservation Educator (CCE) – Lead Farmer

Location: Nabwalya Chiefdom – Mpika District
The project is a partnership between the Africa Range-Wide Cheetah Conservation Initiative (CCI), supported by the Zoological Society of London (ZSL), the Zambian Department of National Parks and Wildlife (DNPW), and field-based NGOs Frankfurt Zoological Society (FZS), Zambian Carnivore Program (ZCP), and Conservation South Luangwa (CSL).  Frankfurt Zoological Society (FZS) conserves wildlife and ecosystems focusing on protected areas and outstanding wild places. FZS maintains long-term conservation programmes in Africa, South America, Asia and Europe. The Africa Programme is FZS’ largest and oldest and is active in five focal countries: the Democratic Republic of Congo, Ethiopia, Tanzania, Zambia and Zimbabwe (www.fzs.org).

Frankfurt Zoological Society (FZS) works in partnership with the Department of National Parks and Wildlife (DNPW) through the North Luangwa Conservation Programme (NLCP) to protect and conserve the North Luangwa landscape. The NLCP supports effective and efficient protected area management, with a wider focus on empowering communities to manage natural resources in the Game Management Areas adjacent to the park. The NLCP’s mission ‘Linking livelihoods and landscapes,’ seeks to address key challenges by taking holistic approaches for more resilient socio-ecological systems.

Learn more at www.northluangwa.org about our conservation programme.

Purpose and Objectives of the CCE – Lead Farmer Position 
In line with the NLCP strategy, the Community Conservation Educator (CCE) – Lead Farmer is a field-based position to support implementation of conservation compatible / Conservation Agriculture, Climate Change and Human Wildlife Coexistence (HWCoex) related matters. The CCE – Lead Farmer should therefore support an improved understanding of responsible conservation agricultural practices, hence enhancing food security through improved agricultural production, whilst guiding farmer led HWCoex messaging and training, and responsible natural resources management inclusive of advocacy for cheetah conservation with the resident custodian communities within the Nabwalya Chiefdom.

Key Performance Areas of the CCE – Lead Farmer

This is a key role in the NLCP Landscape Integration Unit (LIU), in support of the Cheetah conservation project. It is expected of the ideal candidate to exhibit knowledge, skills and attributes in the following ways:

1.    Support to Lead and follower farmers

• Engage with traditional leaders / VAGs to identify potential and willing individuals to engage in climate smart agriculture / conservation farming depending on funds availability
• Ensure that lead farmers recruit, engage and support or mentor follower farmers
• Collect the coordinates of individual lead and follower farmers and their land parcels
• Conduct and compile farmer registration in the assigned VAGs / areas
• Ensure that there is full compliance of conservation agreements and Village Land use Plans (VLUPs) by the farmers
• Organise and capture photos of lead farmer agricultural practices  every month for monitoring and verification purposes
• Support the most vulnerable social groups (particularly women and households headed by women)

2.    Lead farmer training and mentorship support

• Support the development of the training curriculum for both poultry and crop farming and the protection thereof
• With guidance from management, facilitate trainings for farmers in HWCoex, conservation agriculture, poultry farming and protection, with a key focus on messaging around cheetah conservation
• Facilitate farmer discussions through focussed group discussions on natural resource management, wildlife conservation including cheetah conservation, environmental, climate change and associated socio-economic topics which may include among others food security, nutrition, agroforest, fishing etc
• Support farmer training in Pfumvudza holistic agricultural land management and compost / organic manure making
• Ensure that training equipment / materials (input) are available for the farmers
• Distribute conservation livelihood books to farmers and ensure that the books / handouts are used correctly and monitored
• Prepare progress reports with the lead and follower farmers
• Support the development of the local language (Bemba and Bisa) conservation agriculture, HWCoex and climate change education materials along-side the lead farmers for dissemination in local communities as and when needed
• Support needs assessment activities / baseline surveys when needed

3.    Awareness campaigns (natural resource management, cheetah conservation, conservation farming, climate change, health and nutrition, coexistence with wildlife)

• Collaborate with the schools, mini change, Safe Motherhood Actions Groups (SMAGs), Community Health Workers (CHW), Community conservation banks (CoCoBas), other Community Based organisation (CBOs), to facilitate environmental and social campaigns
• Work with other CCEs within the Chiefdom to raise awareness on a particular selected issue, targeting various audiences including schools, farmers, religious groups, CRBs and VAGs
• Ensure that the campaign is well documented and that a success story is told
• Inspire the participants to spread key conservation messages through campaigns, cluster meetings, workshops and seminars for community behavioral change

General Administration and Other Tasks

• May be required to give support to other CCEs in planning (lesson delivery) and distribution of termly timetables, letters and other schedules for mini change groups, conservation clubs in schools and the broader community
• Ensure timely ordering and purchase of supplies, facilitating resources/materials and keeping of detailed inventories for the equipment or tools used by farmers
• Assist with the organisation and coordination of community meetings, workshops, seminars, and general administrative tasks such as taking minutes, writing invitation letters, logistics etc

Required skills, experience and qualifications

• Holder of a full Grade 12 School Certificate with good grades and better especially in Maths and English.
• Diploma in Agriculture, education, wildlife management / conservation / natural resources management, ecology, community development or rural development and equivalent will be an added advantage.
• At least 1 year of practical field experience in rural areas working with NGOs, private sector, government, parastatal organizations preferably in Game Management Areas (GMA)
• Must possess basic knowledge and workings of rural development, CBNRM, principles of good governance, and general wildlife and natural resources management in Zambia
• Basic knowledge of existing agricultural, natural resources and wildlife policies; legal frameworks and legislation will be an advantage.
• Basic practical experience working with traditional authorities and Community Based Organizations (CBOs) will be an added advantage.
• Strong Community Mobilization skills will be an advantage.
• Working knowledge of Microsoft word, excel, SPSS and other research tools will be an added advantage
• Able to communicate in Bemba, Bisa Nyanja and/or Senga

We Offer:

• Engaging and meaningful work with room for your ideas
  Opportunity to contribute towards the protection of an impressive landscape in Zambia
• Form part of a dynamic and motivated team, as well as the larger FZS team working to secure outstanding wild places across the globe
• Flat hierarchy, opportunities for further training

The position will be based in Nabwalya Chiefdom, Mpika, Zambia.

Your application:

Interested candidates are invited to submit their applications to jobs.zambia@fzs.org. Hard copies can be dropped at the FZS / DNPW Office in Mpika or Nabwalya CRB.  Please include the following documents in your application:

1. A cover letter explaining why you should be considered for this position.
2. A comprehensive CV highlighting your relevant experience and achievements.
3. Contact details for two referees (who will not be contacted without your permission).

Please mark your application as Community Conservation Educator (CCE) – Lead Farmer

Application Deadline: Tuesday, 13th August 2024

Note: Due to limited resources and a high volume of applications, we will only contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

FZS ZAMBIA NORTH LUANGWA CONSERVATION PROGRAMME EMPLOYMENT OPPORTUNITY

Position: Community Conservation Educator – CCE
Location: Nabwalya Chiefdom – Mpika District
The project is a partnership between the Africa Range-Wide Cheetah Conservation Initiative (CCI), supported by the Zoological Society of London (ZSL), the Zambian Department of National Parks and Wildlife (DNPW), and field-based NGOs Frankfurt Zoological Society (FZS), Zambian Carnivore Program (ZCP), and Conservation South Luangwa (CSL).  Frankfurt Zoological Society (FZS) conserves wildlife and ecosystems focusing on protected areas and outstanding wild places. FZS maintains long-term conservation programmes in Africa, South America, Asia and Europe. The Africa Programme is FZS’s largest and oldest and is active in five focal countries: the Democratic Republic of Congo, Ethiopia, Tanzania, Zambia and Zimbabwe (www.fzs.org).

Frankfurt Zoological Society (FZS) works in partnership with the Department of National Parks and Wildlife (DNPW) through the North Luangwa Conservation Programme (NLCP) to protect and conserve the North Luangwa landscape. The NLCP supports effective and efficient protected area management, with a wider focus on empowering communities to manage natural resources in the Game Management Areas adjacent to the park. The NLCP’s mission, ‘Linking livelihoods and landscapes,’ seeks to address key challenges by taking holistic approaches for more resilient socio-ecological systems.

Learn more at www.northluangwa.org about our conservation programme.

Purpose and Objectives of the CCE – Lolesha Luangwa Position
In line with the NLCP strategy, the Community Conservation Educator (CCE) – Lolesha Luangwa is a field-based position to support on the ground implementation of conservation / environmental education and help improve a consistent and effective bottom-up community engagement programme with the resident custodian communities in the Chiefdoms (Game Management Areas) surrounding North Luangwa National Park (collectively termed North Luangwa Ecosystem).

This is in line with the partnership between the Frankfurt Zoological Society and the Department of National Parks and Wildlife (DNPW).  This position will specifically promote the understanding, training and messaging on conservation education and cheetah conservation within schools and mini-change groups as part of the CCI partnership project, which seeks to restore cheetah as an important key species in the landscape.

Conservation Education Objectives

• Build understanding and knowledge of why biodiversity and conservation matters – raise awareness about conservation and create a sense of ownership and responsibility over natural resources, with a key focus on cheetah conservation and messaging within every key performance area (as below).
• Promote quality education in schools (community, primary and secondary) to equip learners with vital knowledge, skills and values that are necessary for contributing to sustainable development of their Chiefdoms and / or GMAs / landscape
• Establish and provide support to mini change groups to promote sustainable conservation practices
• Make conservation relevant through identification and empowerment of best talents – raise Conservation

Ambassadors or Aspire Conservation Leaders (ACL)

Role Description and Other Attributes
This is a key role in the NLCP Landscape Integration Unit (LIU). It is expected of the ideal candidate to perform the following functions/responsibilities:

Key Performance Areas

1. Formation of Conservation Education Clubs and Mini Change Groups 

• Engage with schools and communities in Game Management Areas (GMAs) to form conservation education clubs and mini-change groups (adults)
• Facilitate presentations and discussion groups within local and remote communities on a holistic approach to natural resource management, with a key focus on cheetah conservation
• Conduct lesson planning and implementation on environmental and associated socio-economic topics embedded in the conservation education syllabus/curriculum
• Integrate awareness and understanding of current NLCP Landscape Integration Unit initiatives into a wider community education and awareness programme to include e.g. wildlife/natural resource management, Human-Wildlife Coexistence, Governance, Land use planning, Community Conservation Bank (CoCoBa) micro-finance, Beekeeping, REDD+/carbon projects, Tourism and other conservation compatible enterprise/livelihood opportunities
• Facilitate the implementation of school site reviews to promote action-oriented behaviour among club members
• Organise community engagement activities including drama performances and awareness days as related to conservation.
• Facilitate Cheetah conservation awareness and associated project activities within the communities

2. Nature Nights Programme

• Support the implementation of Nature Nights (NN) in GMA areas and/or park visits for learners and mini-change groups and for any other group granted permission to attend Nature Nights activities/camps
• Support key activities about understanding cheetah conservation within GMA areas during Nature night activities/camps
• Ensure that pre- and post-Nature Nights feedback forms are prepared and given to the learners when attending Nature Nights for evaluation purposes
• Ensure that all the logistics are in place to facilitate smooth Nature Nights programme implementation

3. Environmental and social campaigns

• Prepare and plan for environmental and social campaigns with club members, with a key focus on cheetah conservatio
• In a participatory manner, conduct research on the suitable campaign topics / issues faced by the community
• Work hand in hand with CCE-Lead Farmer and CCE-Community Hub and Partnerships to raise holistic awareness and understanding around natural resource management inclusive of cheetah conservation, nutrition, climate change, Gender Based Violence (GBV) early marriages, and teenage pregnancy in support of healthy ecosystems, healthy well-being, and resilient communities

4. Curriculum Review and Development

• Include cheetah conservation within the curriculum
• Support the review and development of the curriculum to meet the needs of the present generation without compromising the ability to meet the needs of future generations
• Support the development of the local language (Bemba, Bisa & Senga) conservation education materials and communication products alongside the Partnership CCE, Lead Farmer CCE, CCOs, club patrons/matrons/teachers for dissemination in local communities using various platforms, with quarterly messaging about cheetah conservation and other identified topics

5. Monitoring and Evaluation of Lessons 

• Prepare and administer assignments, tests, and homework to conservation education club members to test their comprehension of the topics
• Implement a pre-project needs analysis with mini-change groups
• Monitor the schools’ self-selected club patrons/matrons in their utilisation of the provided teaching resources and monitoring tools
• Ensure relevant changes are implemented in LL activities because of the evaluation results/recommendations
• Prepare progress reports for the conservation education members about conservation action/projects
• Facilitate health conservation education debates and quizzes in schools

6. Education Cluster Meeting Support

• Plan for cluster meetings for club patrons/matrons to overcome challenges faced in schools
• Collectively develop the agenda with club patrons/matrons, take minutes/notes during cluster meetings
• Engagement and mentorship training of educators in conservation education

7. General Administration and Other Tasks 

• Support management in the planning and distribution of termly timetables, letters and other schedules for Conservation Education in schools and the broader community
• Quarterly reporting on the conservation education programme inclusive of the cheetah conservation educational activities
• Ensure timely ordering and purchase of supplies / and teaching and learning resources/materials and keeping of detailed inventories for the equipment of Conservation Education
• Assist with the organisation and coordination of community meetings, workshops, seminars, and general administrative tasks such as taking minutes, writing invitation letters, logistics, etc
• Ensure that attendance registers are in place and that reports or minutes are well distributed to the key stakeholders

Required skills, experience and qualifications 

• Holder of a full Grade 12 School Certificate with good grades and better, especially in Maths and English.
• Diploma in conservation / environmental education, social science, wildlife management/conservation / natural resources management, ecology, community development or rural development and equivalent will be an added advantage.
• At least 1 year of practical field experience in rural areas working with NGOs, private sector, government, and parastatal organisations, preferably in Game Management Areas (GMA).
• Must possess basic knowledge and workings of community development, CBNRM, principles of good governance, and general wildlife and natural resources management in
• Basic knowledge of existing education policies, Zambia National Curriculum Framework, natural resources and wildlife policies; legal frameworks and legislation will be an advantage.
• Basic practical experience working with traditional authorities and Community Based Organizations (CBOs) will be an added advantage.
• Strong Community Mobilization skills will be an advantage.
• Behavioural Competencies: Strong teamwork, initiative, flexibility, and integrity. The candidate should be proactive, adaptable, and committed to ethical standards in all interactions
• Working knowledge of Microsoft word, excel, SPSS and other research tools will be an added advantage
• Able to communicate in Bemba, Bisa Nyanja and/or Senga

We Offer:

Engaging and meaningful work with room for your ideas
Opportunity to contribute towards the protection of an impressive landscape in Zambia
Form part of a dynamic and motivated team, as well as the larger FZS team working to secure outstanding wild places across the globe
Flat hierarchy, opportunities for further training

Your application:

Interested candidates are invited to submit their applications to jobs.zambia@fzs.org. Hard copies can be dropped off at the FZS / DNPW Office in Mpika or Nabwalya CRB.  Please include the following documents in your application:

1. A cover letter explaining why you should be considered for this position.
2. A comprehensive CV highlighting your relevant experience and achievements.
3. Contact details for two referees (who will not be contacted without your permission).Please mark your application as Community Conservation Educator (CCE) – Lolesha Luangwa.

Application Deadline: Tuesday, 13th August 2024

Note: Due to limited resources and a high volume of applications, we will only contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

FZS ZAMBIA NORTH LUANGWA CONSERVATION PROGRAMME EMPLOYMENT OPPORTUNITY

Position: Community Conservation Educator (CCE) – Nabwalya Community Hub and Partnerships

Location: Nabwalya Chiefdom – Mpika District
The project is a partnership between the Africa Range-Wide Cheetah Conservation Initiative (CCI), supported by the Zoological Society of London (ZSL), the Zambian Department of National Parks and Wildlife (DNPW), and field-based NGOs Frankfurt Zoological Society (FZS), Zambian Carnivore Program (ZCP), and Conservation South Luangwa (CSL).  Frankfurt Zoological Society (FZS) conserves wildlife and ecosystems focusing on protected areas and outstanding wild places. FZS maintains long-term conservation programmes in Africa, South America, Asia and Europe. The Africa Programme is FZS’ largest and oldest and is active in five focal countries: the Democratic Republic of Congo, Ethiopia, Tanzania, Zambia and Zimbabwe (www.fzs.org).

Frankfurt Zoological Society (FZS) works in partnership with the Department of National Parks and Wildlife (DNPW) through the North Luangwa Conservation Programme (NLCP) to protect and conserve the North Luangwa landscape. The NLCP supports effective and efficient protected area management, with a wider focus on empowering communities to manage natural resources in the Game Management Areas adjacent to the park. The NLCP’s mission ‘Linking livelihoods and landscape’ seeks to address key challenges by taking holistic approaches for more resilient socio-ecological systems.

Learn more at www.northluangwa.org about our conservation programme.

Purpose and Objectives of the CCE – Nabwalya Community Hub and Partnerships Position
In line with the NLCP strategy, the Community Conservation Educator (CCE) – Nabwalya Community Hub and Partnerships is a field-based position to support an integrated One Health education and awareness activities through the Nabwalya Community Hub and Strategic Partnerships within the Nabwalya Chiefdom of Munyamadzi Game Management Area (GMA). The position will support activities pertaining to the Community hub as a facility to support multi-stakeholder engagement, including educational and vocational activities related to the community hubs, cheetah conservation and advocacy, health, nutrition, waste management, whilst also being responsible for supporting conservation talent identification and growth/incubation with strategic partners. This position will work closely with other CCE and CRB to mobilise the community groups such as the youths, mini change, women and Conservation Education Club members to facilitate Cheetah presentations with a focus on the Sustainable Management of Natural Resources   The conservation messaging and understanding of responsible natural resource practices including cheetah conservation being central to healthy well-being and livelihoods, will inform the overall work-approach of this position when engaging with a broad range of stakeholder groups.

Key Performance Areas of the CCE – Community Hub and Partnerships

This is a key role in the NLCP Landscape Integration Unit (LIU) which will use a broad range of stakeholder platforms for advocacy on natural resource management and cheetah conservation in particular. It is expected of the the ideal candidate to exhibit knowledge, skills and attributes in the followings:

1.    Conservation advocacy and mentorship support to Girls and Boys Clubs in Schools

• Engage with schools, traditional authorities and offer support to the wider communities with sporting activities (soccer and netball) aimed at raising awareness around sustainable conservation of natural resources and improved rural livelihood, with a key focus on the multi-partner cheetah conservation project
• Conduct conservation and associated livelihood lesson planning and implement topics that could inspire the girls to remain in school
• Conduct regular registration for the club members to include enrolment records, attendance rates, literacy rates and dropout rates for the girls
• Provide training sessions for the girls on how to use the digital tablets effectively for learning purposes
• Facilitate discussions with the girls’ parents and guardians to raise awareness about the importance of girls’ education and the benefits of utilizing digital learning resources
• Facilitate discussions and dialogues with the boys and young men on issues related to gender equality, equity, sexual and gender-based violence, and human rights
• Educate boys and girls about their legal rights and responsibilities under the Zambian constitution, including laws on gender equality, equity and protection against gender-based violence
• In collaboration with other key stakeholders, identify the best talents within the community that could be supported with scholarship opportunities when available

2.    School Garden & Demonstration Sites

• Support schools to identify land suitable for gardening / farming to help improve school nutritional programme in support of a One-Health approach, through close collaboration with Community Health Workers
• Assist the schools to determine the types of crops to be cultivated on the school farm based on local agricultural practices and school nutritional needs
• Facilitate training sessions for teachers and students on basic farming techniques and crop management
• Promote the use of climate-smart agriculture practices such as rainwater harvesting, mulching, minimum tillage and agroforestry to improve resilience to climate change and mitigate environmental degradation
• Support and provide tangible support for schools to implement HWC interventions, with a key messaging and understanding of holistic wildlife management

3.    Community Hub and Digital Tablet Utilization

• Conduct regular monitoring visits to the community hub to assess the effectiveness of the usage of digital tablets and identify areas for improvement
• Facilitate films or video programmes / shows / documentaries at the hub on the importance of natural resources with key messaging around the Cheetah in the ecosystem and its conservation

4.    Conservation partnerships

• Collaborate with other partners / stakeholders such as DNWP, Chipembele Wildlife Education Trust (mobile unit conservation education programme), CCI, ZCP, CSL and other entities in disseminating key conservation messages around the management of Cheetahs and other natural resources
• Strengthen strategic partnership with the traditional authority, Community Resources Board, Village Action Groups, Community Foresty Management Groups and Fishery Management Committees to raise awareness around the sustainable management of natural resources with a key focus on landscape management for cheetah preservation

5.    Sustained Community Health Programme

• Facilitate training and mentorship for the Menstrual Hygiene Mentors (MHM) on menstrual health and hygiene to create a supportive environment and address stigma associated with menstruation among the girls in schools and the wider community
• Support the distribution of menstrual products such as reusable cloth pads to the girls in selected schools
• Work hand in hand with Menstrual Hygiene Mentors (MHM) to support the provision of education and awareness programs on menstrual hygiene management within the communities
• Track the distribution of period products, usage of washroom facilities, and overall impact on menstrual hygiene practices and health outcomes
• Identify women and men to create sewing cooperatives or groups for the period products
• Gather data on menstrual hygiene practices and challenges, using this information to inform program improvements and policy advocacy
• Assist the MHM to link menstrual Hygiene activities to conservation and sustainable management of natural resources such as responsible disposal of waste
• In their own communities ensure that MHM are speaking consistently to communities about the value of wildlife and their environment so they may be conserved for present and future generations
• Motivate and inspire the MHM to promote the responsible resource use (RRU) principle within their communities
• Ensure coordinated efforts between Safe Motherhood Action Groups (SMAGS), Health Facility (HF) staff and NLCP field staff
• Work closely with SMAGs and Health Facility staff to using relevant and approved integrated IEC materials (Information, Education, Communication) in support of One Health outcomes

General Administration and Other Tasks

• May be required to give support to other CCEs in planning (lesson delivery) and distribution of termly timetables, letters and other schedules for mini change groups, conservation clubs in schools and the broader community
• Ensure timely ordering and purchase of supplies / and facilitating resources / materials and keeping of detailed inventories for the equipment or tools used by identified target groups
• Assist with the organization and coordination of community meetings, workshops, seminars, and general administrative tasks such as taking minutes, writing invitation letters, logistics etc

Required skills, experience and qualifications

• A Diploma in Agriculture, education, wildlife management / conservation / natural resources management, ecology, community development, social sciences or rural development or equivalent
• At least 2 years of practical field experience in rural areas working with NGOs, private sector, government, parastatal organizations preferably in Game Management Areas (GMA)
• Must possess basic knowledge and workings of rural development, CBNRM, principles of good governance, and general wildlife and natural resources management in Zambia
• Basic knowledge of existing agricultural, natural resources and wildlife policies; legal frameworks and legislation will be an advantage.
• Basic practical experience working with traditional authorities and Community Based Organizations (CBOs) will be an added advantage.
• Strong Community Mobilization skills will be an advantage.
• Working knowledge of Microsoft word, excel, SPSS and other research tools will be an added advantage
• Able to communicate in Bemba, Bisa Nyanja and/or Senga

We Offer:

Engaging and meaningful work with room for your ideas
Opportunity to contribute towards the protection of an impressive landscape in Zambia
Form part of a dynamic and motivated team, as well as the larger FZS team working to secure outstanding wild places across the globe
Flat hierarchy, opportunities for further training
The position will be based in Nabwalya Chiefdom, Mpika, Zambia.

Your application:

Interested candidates are invited to submit their applications to jobs.zambia@fzs.org. Hard copies can be dropped off at the FZS / DNPW Office in Mpika or Nabwalya CRB.  Please include the following documents in your application:

1. A cover letter explaining why you should be considered for this position.
2. A comprehensive CV highlighting your relevant experience and achievements.
3. Contact details for two referees (who will not be contacted without your permission).

Please mark your application as Community Conservation Educator (CCE) – Nabwalya Community Hub and Partnerships
Application Deadline: Tuesday, 13th August 2024

Note: Due to limited resources and a high volume of applications, we will only contact short-listed candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.

FZS values diversity and is committed to equality of opportunity.

JOB VACANCY

Do you want to grow with us? At African Perfect-World investment Consulting limited we are passionate about what we do and driven to be the best solution for our prospective customers in the provision of the very best alternative and affordable Housing Units in Zambia. We are dedicated to the highest quality of customer service satisfaction through our wide range of Housing products built with trusted brands of high quality. At African Perfect-World Investment Consulting limited we pride ourselves of being the market leaders in the provision of Affordable and reliable Housing Development initiatives that are exciting.

1. The company is now seeking to recruit a Vibrant and exceptional Social Media Manager who is highly adept at devising successful adverts strategies, coordinating, and executing effective social media marketing plans that will improve ad effectiveness and return on investment (ROI).

Detailed Job Description Include the Following:

You will be responsible for overseeing the promotion of property sales on various advertising platforms, as well as formulating social media propositions. Creating and handling of Social Media Platforms such as Facebook, Instagram, Twitter, LinkedIn and WhatsApp.

The ideal applicant should have well-rounded knowledge of the property market and current real estate schemes and market trends. They should also have superb multitasking skills, as well as expertise with marketing and Social Media Platforms.

Responsibilities

1. Content Planning and Publishing: Develop and implement a content plan for the Facebook platform, regularly posting updates and images.

2.  Advertising Placement and Optimization: Develop a Facebook advertising strategy, monitor ad performance in real-time and optimize based on data analysis to improve ad effectiveness and return on investment (ROI).

3. Data Analysis and Reporting:

Regularly track and analyze operational data, generate monthly or quarterly reports, summarize performance, and propose improvement suggestions.

Analyze key metrics such as follower growth, engagement rates, and click- through rates to understand user behavior and preferences and adjust operational strategies accordingly.

Requirements:

1.   Young Graduates are encouraged to Apply.

2.   Grade 12 certificate.

3.   Minimum entry of a Diploma or better in ICT, Digital Marketing or any other  related course.

4.   Thorough knowledge of Social Media Platforms.

5.   An Affiliated member of ZIM.

6.   Strong pressure resistance and sense of responsibility.

Closing Date for Submission of Applications is: 19 August 2024.

To Apply for This Position Kindly send your CV and Qualification Credentials as one PDF or DOC to the following Email Address:

roofy@mingyangrt.com

POSITION PROFILE

Position: Service Desk Support Technician

Location: Lusaka, ZM

Contract: Permanent

Probationary Period: 3 Months

Submissions: careers@netone.co.zm

Reporting Manager: Assistant Manager – Technical Services

Who’s Hiring?

NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant. NetOne has been at the forefront of business digital enablement and has a strong track record in deploying leading Software Solutions both off-the-shelf and bespoke depending on individual business requirements.

The position will be directly responsible for supporting the various existing internal and external to repair and resolve hardware (laptop, desktop & printer) failures. The position will be required to handle all troubleshooting of computing devices, repair faulty devices and manage warranties including component replacements by following laid out procedures. Manage internal staff device troubleshoot, device management and device security including antivirus management.

If you are an individual that believes in career progression, methodical, innovative, fearless and want to be on the winning team, we are the team for you.

RESPONSIBILITIES

The duties of the job will include but are not restricted to:

•Serve as the first point of contact for both internal and external customers seeking technical assistance over the phone or email;
•Installs, configures, maintains, upgrades, repairs and replaces information management/information technology (IMIT) devices, PC components, peripherals, monitors, IP Phones, OS/Applications software, and interfaces, including transmitters, cabling, and communication outlets or network devices;
•Analyze and troubleshoot devices brought in for warranty related repairs to thoroughly assess the device and make appropriate recommendations for repair of the devices;
•Replace faulty components on laptops, desktops and other computing devices as necessary in line with the laid out repair protocols;
•Assign Users with devices and update device tracker.
•Make recommendations of device upgrade and decommissioning of devices as and when need arises.
•Prepare Job Cards, Repair Orders and Parts Requisitions for all device repairs and or warranty works;
•Service devices in accordance with Service Level Agreements with Customers.
•Document user requests and also update client trouble tickets with the current status of the issue;
•Ensure trouble tickets raised by users through emails, telephones or in-person are properly documented;
•Ensure to update tracker on all complaints raised including resolutions made to the complaints;
•Report on any feedback or suggestions by customers to the appropriate internal team;
•Follow-up and update customer status and information pertaining to jobs on hand; and
•Ensure adherence to reporting framework including weekly and monthly progress reports and job status.

Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objective of NetOne Group.

KNOWLEDGE , SKILLS AND ABILITY

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

•A Diploma or Degree in Information Technology or Computer Science
•CompTIA A+ Certification, ITIL Foundation Certificate (V2) Certification is added advantage
•Candidates should have at least 2 years of experience in hardware repairs and maintenance specifically laptops and desktops.
•Proven experience as a help desk technician or other customer support role
•Member of an ICT professional Body with valid Practicing Certificate
•Good problem-solving, analytical, and team-working skills.
•Must have good customer service, Management and Organizational Skills
•Must have good specialized skills in Technical Support, Help Desk Support, Operating Systems, Active Directory
•Capability to make informed decisions quickly
•Excellent communication and interpersonal skills.

How to apply?

Send us your CV detailing your academic qualifications, professional qualifications and work experience. ONLY Short listed candidates will be contacted for detailed CV’s and other requirements. You can email your CV to careers@netone.co.zm

John Snow Health Zambia Limited
ZAM-Health Project
JOB DESCRIPTION

Job Title: Social and Behavior Change (SBC) Specialist
Department/Unit: SBC
Location: Lusaka, Zambia
Duration: Full-Time position
Reports to: Director Social and Behavior Change

Background:

The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program will employ private sector approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), PharmAccess and Mopani Mine.

Position Description:

The Social and Behavior Change (SBC) Specialist leads and participates in behavior change communication (BCC) and social mobilization activities and events aimed at increasing awareness about a range of health services and products with the objective of increasing uptake and utilization. Health services and products include family planning (FP) and reproductive health (RH), maternal and child health (MNCH), HIV/AIDs treatment and therapy, and related other services as identified. The Specialist supports the implementation of the ZAM-Health social mobilization and SBC strategy through engaging and forging strategic partnerships with traditional and other community leaders. They are part of the Behavioral Interventions team and work under the technical direction of the SBC Senior Advisor and Behavioral Interventions Director.

Roles and Responsibilities:

• Lead the implementation of the ZAM-Health demand-creation strategy, including aspects of advocacy, community mobilization, and behavior change communication with the goal of improving project outcomes;
• Contribute to the formation and strengthening of SBC interventions in USAID ZAM-Health sites.
• Coordinate the role-out and effective use of MOH and project-approved communication tools and materials;
• Work closely with the ZAM-Health Social Marketing team to ensure a coordinated approach in all ZAM-Health BCC activities;
• Contribute to the development of SBC related strategies consistent with basic SBC principles, and incorporating innovative, multi-faceted delivery channels;
• Work with advertising/creative agencies in the development and production of campaign materials and products;
• Contribute to the development and/or adaptation of context specific SBC related messaging and materials, and training;
• Establish networks and strategic partnerships to enable sustainable implementation of community-led health promotion activities;
• Implementation of SBC campaigns;
• Effectively and efficiently engage chiefdoms, religious and other community leaders to increase demand and utilization of ZAM-Health services and products;
• Develop, mentor, and coach ZAM-Health Officers;
• Implement and adhere to JSH’s personnel, financial, operations and fraud management policies;
• Other duties as assigned by the Director – Behavioural Interventions or other managers, consistent with the project objectives.

Qualifications and Skills

• BA in social work, public health, adult education, development studies or diploma in clinical medicine or public health nursing.
• At least five (4) years’ experience in the area of community mobilization and/or SBC for HIV/AIDS, MNCH and/or RH/FP services and products;
• Good working knowledge of culturally appropriate community mobilization strategies for AIDS, MNCH and/or RH/FP services and products;
• Ability to train, coach and mentor ZAM-Health officers in effective and results oriented community mobilization approaches;
• Ability to engage groups of people on HIV/AIDS, MNCH, and RH/FP;
• Outstanding communication skills including excellent spoken and written English and fluency in at least two local languages;
• Good writing skills;
• Respectful and able to confidently interact with traditional, religious and other community leaders to leverage social mobilization opportunities and platforms;
• Ability to travel frequently to both urban and rural communities.

Mode of Application:

Kindly follow the link below and answer all the questions to submit your applications:

APPLICATION LINK

Closing Date: 21st August 2024.

John Snow Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions

POSITION PROFILE

Position: Service Desk Support Technician

Location: Lusaka, ZM

Contract: Permanent

Probationary Period: 3 Months

Submissions: careers@netone.co.zm

Reporting Manager: Assistant Manager – Technical Services

Who’s Hiring?

NetOne is a leading technology services Group based in Lusaka, Zambia. Since its inception is 2007 the group has grown to be Zambia’s leading technology service provider offering a range of solutions including client computing and enterprise business solutions with long standing relationships with leading OEM manufacturers across the ICT sector. NetOne owns and operates Zambia’s first Tier III carrier neutral data offering colocation services, infrastructure as a service and software as service. NetOne also owns and operates the Swish Pay platform enabling digital payments from consumer to merchant. NetOne has been at the forefront of business digital enablement and has a strong track record in deploying leading Software Solutions both off-the-shelf and bespoke depending on individual business requirements.

The position will be directly responsible for supporting the various existing internal and external to repair and resolve hardware (laptop, desktop & printer) failures. The position will be required to handle all troubleshooting of computing devices, repair faulty devices and manage warranties including component replacements by following laid out procedures. Manage internal staff device troubleshoot, device management and device security including antivirus management.

If you are an individual that believes in career progression, methodical, innovative, fearless and want to be on the winning team, we are the team for you.

RESPONSIBILITIES

The duties of the job will include but are not restricted to:

•Serve as the first point of contact for both internal and external customers seeking technical assistance over the phone or email;
•Installs, configures, maintains, upgrades, repairs and replaces information management/information technology (IMIT) devices, PC components, peripherals, monitors, IP Phones, OS/Applications software, and interfaces, including transmitters, cabling, and communication outlets or network devices;
•Analyze and troubleshoot devices brought in for warranty related repairs to thoroughly assess the device and make appropriate recommendations for repair of the devices;
•Replace faulty components on laptops, desktops and other computing devices as necessary in line with the laid out repair protocols;
•Assign Users with devices and update device tracker.
•Make recommendations of device upgrade and decommissioning of devices as and when need arises.
•Prepare Job Cards, Repair Orders and Parts Requisitions for all device repairs and or warranty works;
•Service devices in accordance with Service Level Agreements with Customers.
•Document user requests and also update client trouble tickets with the current status of the issue;
•Ensure trouble tickets raised by users through emails, telephones or in-person are properly documented;
•Ensure to update tracker on all complaints raised including resolutions made to the complaints;
•Report on any feedback or suggestions by customers to the appropriate internal team;
•Follow-up and update customer status and information pertaining to jobs on hand; and
•Ensure adherence to reporting framework including weekly and monthly progress reports and job status.

Undertaking any other duties/tasks (as assigned) or responsibility required to ensure the achievement of the objectives of the job within the overall objective of NetOne Group.

KNOWLEDGE , SKILLS AND ABILITY

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

•A Diploma or Degree in Information Technology or Computer Science
•CompTIA A+ Certification, ITIL Foundation Certificate (V2) Certification is added advantage
•Candidates should have at least 2 years of experience in hardware repairs and maintenance specifically laptops and desktops.
•Proven experience as a help desk technician or other customer support role
•Member of an ICT professional Body with valid Practicing Certificate
•Good problem-solving, analytical, and team-working skills.
•Must have good customer service, Management and Organizational Skills
•Must have good specialized skills in Technical Support, Help Desk Support, Operating Systems, Active Directory
•Capability to make informed decisions quickly
•Excellent communication and interpersonal skills.

How to apply?

Send us your CV detailing your academic qualifications, professional qualifications and work experience. ONLY Short listed candidates will be contacted for detailed CV’s and other requirements. You can email your CV to careers@netone.co.zm

Location: Ndola or Kitwe
Reports to: Project Manager
Direct Reports: 7

About Us
Copper Rose Zambia (CRZ) is a youth-led and youth-focused organization working towards the empowerment of youth and women in Zambia. We exist to create a conducive environment for young people to thrive in all aspects of their lives as we envision a world in which every young person is happy, healthy, and living to their full potential. We are currently implementing around 3 thematic areas namely:

• Health and Wellbeing
• Gender Equity
• Youth Development and Leadership.

Position Overview:
The community engagement specialist (CES) is accountable for the activity implementation of the USAID Zambia Integrated Health (ZIH) consortium project, which aims to improve health outcomes for Zambians by ensuring equitable access to high-quality, client-centered HIV, TB/HIV, MNCH, and family planning/reproductive health services, products, and information. The CES will be responsible for providing technical leadership and guidance to the Copper Rose Zambian ZIH project officers and coordinators, on program design, implementation, and monitoring and evaluation.The CES will serve as the programmatic lead. He/she will lead the design and oversee the implementation of demand creation and uptake of high-impact interventions, ensuring coherence and alignment among all project activities and supporting the highest level of quality in the execution of capacity building/transfer and any direct implementation.

Responsibilities:

• Coordinates project officers/coordinators in day-to-day management and implementation of the ZIH interventions and community strengthening activities in targeted districts.
• Supports ZIH project officers/coordinators to ensure timely reporting of activities, monitoring and analysis of results against set targets, and use of data to adjust implementation strategies as necessary.
• Provides day-to-day oversight, as well as strategic and technical input and direction in the implementation of all ZIH activities.
• Working closely with project officers/coordinators, implementing partners, and community based volunteers in the design and implementation of activities and deliverables.
• Working with local stakeholders, identify and prioritize key behaviors of providers, system actors, and policymakers, as well as individuals, families, and community leaders, to help achieve results of high-impact interventions across all IRs. This will include all technical areas.
• Use identified interventions to formulate detailed activities in response to identified factors, together with local groups.
• Provide input into identification of indicators for priority practices and critical factors associated with enabling change, along with methods for tracking progress on those indicators and adapting implementation as necessary.
• Revisit and adapt strategy as necessary over the course of project implementation, in response to monitoring data as well as any other changes.
• Assists project officers/coordinators to build technical skills in HIV prevention, as well as strengthening organizational capacity to improve the quality, effectiveness, and efficiency.
• Participate in annual work plan and project review meetings, leading the discussions on progress, and potential.
• Develop stories and abstracts of ZIH work upon request.

Qualifications and Experience:

• Bachelor’s Degree equivalent in one of the following or related fields: Social Sciences, Health Sciences. A masters degree is an added advantage.
• Five years of relevant experience in design and implementation of evidence-based behavior and social change strategies in Zambia, ideally related to adolescent health and HIV Prevention
• Strong facilitation skills, including the ability to build consensus among partners and stakeholders, with demonstrated success working with local government and NGO stakeholders
• Demonstrated capacity for strategic and tactical programming and use of creative, innovative program approaches and actions.
• Ability to work in a dynamic team with colleagues of different backgrounds and to develop new ideas and perspectives in a team environment
• Demonstrated ability to articulate concepts well in writing and verbally in English, with proven ability to communicate effectively in diverse multi-stakeholder settings.
• Willingness to travel to the field and community levels as required.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. The job description may change from time to time.

Kindly note that only shortlisted candidates will be contacted.

Copper Rose Zambia provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. We also strive to achieve equal employment opportunities through continuing diversity enhancement initiatives. We welcome candidates of all backgrounds and with diverse experiences to apply. We are committed to evaluating applications fairly.

Pact Overview
Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Position Overview

Pact seeks to hire community & clinical services integration coordinators to support the USAID/Zambia Integrated Health Activity (ZIH) financed by USAID. ZIH is a five-year project led by Pact in partnership with the Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV/AIDS, and Viamo. ZIH will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client centered HIV, tuberculosis; maternal, newborn and child health; family planning; and reproductive health.
Pact works closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

Key Responsibilities

• Work with District Health Office and facility teams to recruit volunteers with appropriate skills set for the USAID Zambia Integrated Health Activity.
• Conduct capacity building, trainings, mentorship and support to the volunteers and ensure provision of high-quality, client-centered HIV, TB/HIV, MNCH, and FP/RH services, products, and information is integrated in target facilities and communities’ catchment areas.
• Coordinate CBVs to ensure that clients’ treatment and adherence is sustained, and retention rates are above 90 percent.
• Support in designing, implementing, and overseeing activities to create demand for integrated HIV, TB/HIV, MNCH, and FP including cervical cancer screening and referral services in the community and ensure that key community stakeholders and structures are mapped and involved in advocacy and community engagement activities.
• Support CBVs in tracking patients and ensuring that treatment schedules and testing regimens (e.g. VL, EID) are adhered to, including linking patients to access appropriate integrated services that are critical for their own health, as well as services to prevent HIV transmission to uninfected sex partner(s) and children
• Work with the Strategic Information Assistant (SIA) and volunteer teams at facility level to conduct triangulation of client data in registers i.e. ensure clients are linked to appropriate services and are receiving services as per schedule.
• Work with facility staff, volunteers, and key stakeholders to implement and monitor the execution of integrated campaigns and surge ensuring that HIV, TB/HIV, MNCH and FP services are integrated where appropriate.
• Use community led tools to monitor the implementation of SBC activities and all aspects of demand creation and mobilization as well as delivery of community service activities in the target communities ensuring that SBC objectives, targets, and deliverables are achieved on time.

Basic Requirements

• Bachelor’s degree or diploma in Nursing or Clinical Medicine, in Public Health, Social Work, Development Studies or Psychosocial Counseling
• At least 2-3’ years relevant experience at facility level in HIV, TB, MNCH, and or FP demand creation and service provision.
• Demonstrated competencies in developing and implementing SBC activities and community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Training in psycho-social counselling and Certificate in HIV Prevention, Treatment, Care and Support is an added advantage.
• Demonstrated experience in capacity building/training using participatory tools including use of community led monitoring tools

Suitable & Qualified candidates to send Application Letter & CV to pactzambiajobs@pactworld.org indicating the position title in the Subject line. Deadline is 23rd September 2024.
Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Division/Company Massmart Retail
Store format / Brand / Site Builders Warehouse
Department Sales
Location BWH KITWE
Position Service Assistant
Massbuild Builders Warehouse_ Service Assistant _KITWE
EE 27 HR 40 HR BEN PERM X DISABILITY

“We encourage people with disabilities to apply.”
Summary:
To pick stocks as per the picking slip and deliver them to the picking area specified by a team leader or manager for collection and delivery for the benefit of customers.

FUNCTIONS / RESPONSIBILITIES:
1. Adhere to Company Policy and procedures
a) Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function
2. Pick stock
a) Wear BIBs to identify yourself with customers at all times
b) Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect
c) Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer requirements
d) Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member
3. Load items – on/off delivery trucks/ customers vehicles
a) Load stock into customer vehicles/delivery vehicles or offload stock from customer vehicles/delivery vehicles
b) Accompany delivery driver to deliver or collect or exchange stock as required
c) Merchandise incoming stock in the right shelves in the store as required
d) Advise customers regarding of picked stock and indicate where stock is either unavailable or not of the correct standard
e) Assist customers as efficiently as possible
4. Satisfy internal and external customers
a) Handle all customers according to the standards in the Interact with Customers course and according to our culture of service to customers
b) Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as require.
5. House keeping
a) Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy
b) Ensure stock is packed in allocated areas
c) Perform general cleaning duties
6. Safety Awareness
a) Wear correct PPE when picking high-rise stock and always be mindful with ladders and whenever you pick stock from high-rises
b) Follow correct safety procedures
c) Adhere to safety regulations when working with gas
d) Maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles to line manager

Requirements:

Minimum Academic, Professional Qualifications and Experience required for this position
Requirements:
Grade 12
1-2 Years’ Experience
Competencies:

1. Strengthen Reputation and Local Involvement
2. Ensure customer / Member Centered Performance
3. Ensure Execution and Achieve Results
4. Ensure Planning and Improvement
5. Build and Influence Team
6. Adapt and Learn
7. Manage and Leverage Talent
8. Train and Develop Talent
9. Network Internally and Externally
10. Customer focus
11. Helpful
12. Physically able to perform lift bulk stock

“Employment Equity Policy Requirements may be applicable”

If you don`t hear from us within 14 days please consider your application unsuccessful.
Application closing date: 24TH SEPTEMBER 2024
Contact person for further information about this vacancy/forwarding of application:
Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

“Please note that only the following information is required in your CV:
Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy.”

Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit www.massmart.co.za/privacy-policy

Name: Misozi Muzeya
e-mail: Misozi.muzeya@builders.co.zm

Summary:
To pick stocks as per the picking slip and deliver them to the picking area specified by a team leader or manager for collection and delivery for the benefit of customers.

FUNCTIONS / RESPONSIBILITIES:
1. Adhere to Company Policy and procedures
a) Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function
2. Pick stock
a) Wear BIBs to identify yourself with customers at all times
b) Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect
c) Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer requirements
d) Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member
3. Load items – on/off delivery trucks/ customers vehicles
a) Load stock into customer vehicles/delivery vehicles or offload stock from customer vehicles/delivery vehicles
b) Accompany delivery driver to deliver or collect or exchange stock as required
c) Merchandise incoming stock in the right shelves in the store as required
d) Advise customers regarding of picked stock and indicate where stock is either unavailable or not of the correct standard
e) Assist customers as efficiently as possible
4. Satisfy internal and external customers
a) Handle all customers according to the standards in the Interact with Customers course and according to our culture of service to customers
b) Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as require.
5. House keeping
a) Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy
b) Ensure stock is packed in allocated areas
c) Perform general cleaning duties
6. Safety Awareness
a) Wear correct PPE when picking high-rise stock and always be mindful with ladders and whenever you pick stock from high-rises
b) Follow correct safety procedures
c) Adhere to safety regulations when working with gas
d) Maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles to line manager

Requirements:

Minimum Academic, Professional Qualifications and Experience required for this position
Requirements:
Grade 12
1-2 Years’ Experience
Competencies:

1. Strengthen Reputation and Local Involvement
2. Ensure customer / Member Centered Performance
3. Ensure Execution and Achieve Results
4. Ensure Planning and Improvement
5. Build and Influence Team
6. Adapt and Learn
7. Manage and Leverage Talent
8. Train and Develop Talent
9. Network Internally and Externally
10. Customer focus
11. Helpful
12. Physically able to perform lift bulk stock
“Employment Equity Policy Requirements may be applicable”

Builders Warehouse is your go-to retailer for all your DIY, building, and construction materials.

The suitable candidate will be responsible for the following Core activities and Accountabilities:

1.Adhere to Company Policy and Procedure

a) Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function

2. Pick Stock

a)Wear BIBS to identify yourself with customers at all times

b) Give attention to the quality of picked stock and advise your manager where the quality or quantity is incorrect.

c)Draw the correct stock according to the invoice/ picking slip/cash sale in order to meet customer requirements.

d) Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member

3.Load and off load delivery trucks/customer Vehicles

a)Load stock into customer vehicles/delivery vehicles or offload from customer vehicles/delivery vehicles.

b)Merchandise incoming stock in the right shelves in the store as required

c) Assist customers as efficiently as possible

4.Satisfy internal and external customers

a) handle all customers according to the standards in the interact with customers course and according to our culture of service to customers

b) Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as required.

5.House keeping 

a)Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy

b) Ensure  stock is packed in allocated areas and perform general cleaning duties

6.Safety Awareness

a) Wear correct PPE when packing high risk stock and always be mindful with ladders and whenever you pick stock from high-rises

b) Follow correct safety procedures

c) Adhere to safety regulations when working with gas

d) Maintain material handling equipment and report any damage or malfunction of Forklifts, bob carts and vehicle to line manager

Specific Requirements

a)Minimum full grade 12 certificate

b) 1-2 years Retail Experience

Core Competencies

a) ability to influence others

b) Adaptable and demonstrated willingness to learn

c) Execution and achievement of Results

Level of Complexity

a) Physically able to lift bulk stock for long hours.

b) Ensure Execution and Archive results

Pact Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Position Title:  Community Mobilization and Community-Led Monitoring Advisor – Ndola

Position Overview

Pact seeks to hire a Community Mobilization and Community-Led Monitoring Advisor to support the USAID/Zambia Integrated Health Activity (ZIH) financed by USAID. ZIH is a five-year project led by Pact in partnership with the Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV/AIDS, and Viamo. ZIH will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client centered HIV, tuberculosis; maternal, newborn and child health; family planning; and reproductive health.

Pact works closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

Key Responsibilities    

• Work with the Community and clinical services technical  Advisors to translate conceptual frameworks of community health including those aimed at mobilizing communities for HIV/AIDS, FP, and MNCH to provide Senior-Level technical support to Provinces, Districts, and Community-based staff in the management of community mobilization and demand creation efforts.
• Provide technical support and supervision to design, plan, implement and monitor community awareness/mobilization strategy for the project to improving demand and supply of HIV testing, prevention, counseling, care, and treatment services including FP and MCH services.
• Lead strategic planning for community-led monitoring (CLM), community mobilization and community engagement development.’
• Capacity building of staff and partners in CLM and Community mobilization strategies for a treatment project.
•  Provide overall leadership in the initiation, implementation, and monitoring of CLM projects and Quality improvement  projects
• Strengthen capacity to create a sustainable system of supervision and mentorship to reinforce and build community groups’ adherence and psychosocial capacity over time.
•  Lead planning, guidance, and supervision of community strategies and outreach programs.
• Design and develop systems to measure the impact of the project’s community-based interventions and strategies to strengthen improved adherence to ART, psychosocial support, VMMC and PreP uptake, increase in HIV testing, linkage to treatment, and uptake of MCH, PMTCT, and FP services.
• Strengthen Gender Inclusion, Mental Health Activities, and Use of HCD models across all program activities.
• Support the development of effective Client profiling and referral systems from the community to health facilities to facilitate client-centered services.
• Monitor the implementation of Community mobilization and CLM activities, ensuring that objectives, targets, and deliverables are achieved on time and budget.
• Participate in technical working groups addressing community mobilization and SBC issues linked to the project.

Basic Requirements

• Master’s degree from an accredited university in health promotion, community health, public health, communications, development studies, clinical medicine, and or other relevant field with 5 years’ experience.
• At least 5 years of experience overseeing community-based projects or interventions for integrated HIV/TB/MNCH and FP HIV projects.
• Experience working on PEPFAR/USAID and other international donor-funded projects preferred.
• Proven ability to relate and cooperate with National MOH/PHO/DHOs, international donors, NGOs, CBOs, communities, and other stakeholders.
• Demonstrated competencies in developing and implementing community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Strong skills with proven track knowledge and experience in community-led monitoring approaches .
• Demonstrated competencies in using participatory methods including community-led monitoring models/tools and Human-centered design models and managing QI projects
• In-depth understanding and knowledge of Zambia’s community health structures and programming, as well as the socio-cultural environment influencing drivers and barriers to service uptake and care seeking.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
•  Strong professional written and oral communication skills in English and ability to communicate in the local language of the given province.
• This is a middle management position; the candidate must have strong supervision and administrative skills with proven track records.
• Training in HIV/AIDS and psycho-social counseling is an added advantage.

Suitable & Qualified candidates to send the Application Letter & CV to pactzambiajobs@pactworld.org indicating the position title in the Subject line. Deadline is 30th September 2024.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Pact Overview

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Position Title:  Community Mobilization and Community-Led Monitoring Advisor – Ndola

Position Overview

Pact seeks to hire a Community Mobilization and Community-Led Monitoring Advisor to support the USAID/Zambia Integrated Health Activity (ZIH) financed by USAID. ZIH is a five-year project led by Pact in partnership with the Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV/AIDS, and Viamo. ZIH will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client centered HIV, tuberculosis; maternal, newborn and child health; family planning; and reproductive health.

Pact works closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

Key Responsibilities    

• Work with the Community and clinical services technical  Advisors to translate conceptual frameworks of community health including those aimed at mobilizing communities for HIV/AIDS, FP, and MNCH to provide Senior-Level technical support to Provinces, Districts, and Community-based staff in the management of community mobilization and demand creation efforts.
• Provide technical support and supervision to design, plan, implement and monitor community awareness/mobilization strategy for the project to improving demand and supply of HIV testing, prevention, counseling, care, and treatment services including FP and MCH services.
• Lead strategic planning for community-led monitoring (CLM), community mobilization and community engagement development.’
• Capacity building of staff and partners in CLM and Community mobilization strategies for a treatment project.
•  Provide overall leadership in the initiation, implementation, and monitoring of CLM projects and Quality improvement  projects
• Strengthen capacity to create a sustainable system of supervision and mentorship to reinforce and build community groups’ adherence and psychosocial capacity over time.
•  Lead planning, guidance, and supervision of community strategies and outreach programs.
• Design and develop systems to measure the impact of the project’s community-based interventions and strategies to strengthen improved adherence to ART, psychosocial support, VMMC and PreP uptake, increase in HIV testing, linkage to treatment, and uptake of MCH, PMTCT, and FP services.
• Strengthen Gender Inclusion, Mental Health Activities, and Use of HCD models across all program activities.
• Support the development of effective Client profiling and referral systems from the community to health facilities to facilitate client-centered services.
• Monitor the implementation of Community mobilization and CLM activities, ensuring that objectives, targets, and deliverables are achieved on time and budget.
• Participate in technical working groups addressing community mobilization and SBC issues linked to the project.

Basic Requirements

• Master’s degree from an accredited university in health promotion, community health, public health, communications, development studies, clinical medicine, and or other relevant field with 5 years’ experience.
• At least 5 years of experience overseeing community-based projects or interventions for integrated HIV/TB/MNCH and FP HIV projects.
• Experience working on PEPFAR/USAID and other international donor-funded projects preferred.
• Proven ability to relate and cooperate with National MOH/PHO/DHOs, international donors, NGOs, CBOs, communities, and other stakeholders.
• Demonstrated competencies in developing and implementing community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Strong skills with proven track knowledge and experience in community-led monitoring approaches .
• Demonstrated competencies in using participatory methods including community-led monitoring models/tools and Human-centered design models and managing QI projects
• In-depth understanding and knowledge of Zambia’s community health structures and programming, as well as the socio-cultural environment influencing drivers and barriers to service uptake and care seeking.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
•  Strong professional written and oral communication skills in English and ability to communicate in the local language of the given province.
• This is a middle management position; the candidate must have strong supervision and administrative skills with proven track records.
• Training in HIV/AIDS and psycho-social counseling is an added advantage.

Suitable & Qualified candidates to send the Application Letter & CV to pactzambiajobs@pactworld.org indicating the position title in the Subject line. Deadline is 30th September 2024.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

UNO Energies Zambia is a registered OMC and in the process of opening Fuel Stations across the Country. The company seeks to recruit qualified persons for the role of Service Station Supervisors. The vacancies are open for various locations within the country.

Key Responsibilities:

• Manage and supervise all aspects of service station operations, including staffing, inventory, and customer service.
•  Ensure compliance with all company policies, health, and safety regulations.
•  Oversee cash management and sales reporting.
• Develop and implement strategies to improve sales and profitability.
•  Handle customer inquiries, complaints, and service issues in a professional manner.
•  Maintain and enhance station appearance and cleanliness.

Requirements

•  At least 2 years proven experience in a management/supervisory role within the OMC (Oil Marketing Company) or a reputable retail company.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience with cash management
• Proven Excel knowledge
• Ability to work under pressure and solve problems effectively.
• Flexibility to work various shifts, including weekends and holidays.
• 3 traceable references

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Relevant certifications or training in retail or service station management is a plus.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career advancement and professional development.

Only candidates that meet the above requirements should submit their CV and application letter only in word or PDF to recruitment@uno-petroleum.com by 10 October 2024.

UNO Energies Zambia is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Thrive Africa Network

Thrive Africa Network is committed to empowering youth across Africa through innovative initiatives like Thrive Hub Zambia and the 360-Degree Youth Empowerment and Leadership Mentorship Program. Our Zambia Country Office drives programs aligned with Zambia’s National Development Plan and the United Nations Sustainable Development Goals (SDGs). Join us as a leader in transforming youth empowerment in Zambia!

Job Overview

As the Country Coordinator, you’ll oversee all Thrive Africa Network operations in Zambia, providing strategic leadership and supporting program implementation. Reporting directly to the Regional Director for Southern Africa, you’ll play a pivotal role in developing impactful programs, managing partnerships, and engaging communities. This position offers an excellent growth opportunity for leaders passionate about social impact and youth development in Zambia.

Key Responsibilities

–  Strategic Leadership:  Drive the implementation of the organization’s mission in Zambia by developing annual work plans and managing program strategies.

–  Program Oversight:  Lead and supervise program managers and coordinators to achieve program objectives, ensuring compliance with operational and financial procedures.

–  Stakeholder Management:  Build and manage relationships with government entities, NGOs, and community partners to enhance Thrive Africa’s impact.

–  Community Engagement:  Foster strong community partnerships to encourage program growth and sustainability.

Qualifications

–  Experience:  Proven background in program management and leadership, particularly in non-profit or social impact settings.

–  Communication:  Strong interpersonal and communication skills, with an ability to engage and inspire diverse stakeholders.

–  Knowledge of Local Challenges:  In-depth understanding of Zambia’s development landscape, especially related to youth, entrepreneurship, and leadership.

Benefits

Although this role is volunteer-based, Thrive Africa Network provides:

–  Professional Development:  Access to youth leadership and entrepreneurship training and certifications.

–  Networking Opportunities:  Engage with professionals, entrepreneurs, and organizations driving change in Africa.

–  Impactful Experience:  Contribute to meaningful projects that directly support youth development and empowerment in Zambia.

Please note: This is a volunteer position and does not come with a salary, however, all expenses incurred while doing work for the organisation will be refunded.

How to Apply:

Ready to be a part of the change? If you’re passionate about youth empowerment in Zambia, submit your resume and a brief cover letter outlining your qualifications and motivation to hr@thriveafricanetwork.com.

*Thrive Africa Network is an equal opportunity organization and encourages candidates of all backgrounds to apply.*

At Africa Personnel Services, our people are the most important resource. We pride ourselves in the quality of our employees and ensure employees condone all our values. Our international business is built on sound Human Capital principles, while offering all our clients the highest levels of loyalty, integrity, and respect. Since 1996, we have been facilitating livelihoods for thousands of people across Africa and beyond.
We at APS are looking to recruit a Service Desk Support Technician. The position will be directly responsible for supporting the various existing internal and external to repair and resolve hardware (laptop, desktop & printer) failures. The position will be required to handle all troubleshooting of computing devices, repair faulty devices and manage warranties including component replacements by following laid out procedures. Manage internal staff device troubleshoot, device management and device security including antivirus management.
If you are an individual that believes in career progression, methodical, innovative, fearless and want to be on the winning team, we are the team for you.

Responsibilities

• Serve as the first point of contact for both internal and external customers seeking technical assistance over the phone or email.
• Installs, configures, maintains, upgrades, repairs and replaces information management/information technology (IMIT) devices, PC components, peripherals, monitors, IP Phones, OS/Applications software, and interfaces, including transmitters, cabling, and communication outlets or network devices.
• Analyze and troubleshoot devices brought in for warranty related repairs to thoroughly assess the device and make appropriate recommendations for repair of the devices.
• Replace faulty components on laptops, desktops and other computing devices as necessary in line with the laid-out repair protocols.
• Assign Users with devices and update device tracker.
• Make recommendations of device upgrade and decommissioning of devices as and when need arises.
• Prepare Job Cards, Repair Orders and Parts Requisitions for all device repairs and or warranty works.
• Service devices in accordance with Service Level Agreements with Customers.
• Document user requests and also update client trouble tickets with the current status of the issue.
• Ensure trouble tickets raised by users through emails, telephones or in-person are properly documented.
• Ensure to update tracker on all complaints raised including resolutions made to the complaints.
• Report on any feedback or suggestions by customers to the appropriate internal team.
• Follow-up and update customer status and information pertaining to jobs on hand; and
• Ensure adherence to reporting framework including weekly and monthly progress reports and job status.

Qualifications

• A Diploma or Degree in Information Technology or Computer Science
• CompTIA A+ Certification, ITIL Foundation Certificate (V2) Certification is added advantage
• Candidates should have at least 2 years of experience in hardware repairs and maintenance specifically laptops and desktops.
• Proven experience as a help desk technician or other customer support role
• Member of an ICT professional Body with valid Practicing Certificate
• Good problem-solving, analytical, and team-working skills.
• Must have good Customer Service and Communications Skills.
• Must have good Management and Organizational Skills
• Must good specialized skills in Technical Support, Help Desk Support, Operating Systems, Active Directory
• Capability to make informed decisions quickly
• Excellent communication and interpersonal skills.

KINDLY NOTE THE FOLLOWING.

• ALL CVs shared must be in PDF FORMAT and the position being applied for must be clearly indicated in the subject line of your email.
• Attach at least 3 traceable references.
• Valid email addresses of references must be included on the reference list.
• DO NOT share your certificates at this time.

We are looking for a skilled Social Media and IT Consultant to join our team and help us enhance our online presence and optimize our IT systems.

Job Description:

As a Social Media and IT Consultant, you will be responsible for developing and implementing social media strategies, managing our online presence, and providing IT solutions that align with our business objectives. The ideal candidate will have a strong background in social media management and IT support, with a proven track record of driving engagement and improving IT infrastructure.

Key Responsibilities:

Develop and execute comprehensive social media strategies across various platforms (e.g., Facebook, Twitter, Instagram, LinkedIn). Monitor and analyze social media performance, providing insights and recommendations for improvement. Manage content creation, scheduling, and engagement with followers to build brand awareness. Provide IT support and consulting services to optimize our technology systems and processes. Collaborate with cross-functional teams to integrate social media initiatives with overall marketing and business strategies. Stay up-to-date with the latest social media trends, tools, and best practices. Troubleshoot and resolve IT-related issues, ensuring minimal disruption to operations.

Qualifications:

Bachelor’s degree in Marketing, IT, Communications, or a related field.
Minimum of 2 years of experience in social media management and IT consulting. Strong understanding of social media platforms, tools, and analytics.
Proven experience in IT support and solutions, including network management and software implementation. Excellent communication and interpersonal skills. Strong analytical skills and ability to interpret data to drive decisions.
Ability to work independently and collaboratively in a fast-paced environment.

Why Join Us?

Opportunity to work in a supportive and innovative environment.
Competitive salary and benefits package.
Professional development and growth opportunities.

How to Apply:
If you’re passionate about social media and IT, we want to hear from you! Please send your resume and a cover letter detailing your experience and why you would be a great fit for our team to Recruitments@mutas-edu.org and Registrar@mutas-edu.org

We are looking for a skilled Social Media and IT Consultant to join our team and help us enhance our online presence and optimize our IT systems.

Job Description:

As a Social Media and IT Consultant, you will be responsible for developing and implementing social media strategies, managing our online presence, and providing IT solutions that align with our business objectives. The ideal candidate will have a strong background in social media management and IT support, with a proven track record of driving engagement and improving IT infrastructure.

Key Responsibilities:

Develop and execute comprehensive social media strategies across various platforms (e.g., Facebook, Twitter, Instagram, LinkedIn). Monitor and analyze social media performance, providing insights and recommendations for improvement. Manage content creation, scheduling, and engagement with followers to build brand awareness. Provide IT support and consulting services to optimize our technology systems and processes. Collaborate with cross-functional teams to integrate social media initiatives with overall marketing and business strategies. Stay up-to-date with the latest social media trends, tools, and best practices. Troubleshoot and resolve IT-related issues, ensuring minimal disruption to operations.

Qualifications:

Bachelor’s degree in Marketing, IT, Communications, or a related field.
Minimum of 2 years of experience in social media management and IT consulting. Strong understanding of social media platforms, tools, and analytics.
Proven experience in IT support and solutions, including network management and software implementation. Excellent communication and interpersonal skills. Strong analytical skills and ability to interpret data to drive decisions.
Ability to work independently and collaboratively in a fast-paced environment.

Why Join Us?

Opportunity to work in a supportive and innovative environment.
Competitive salary and benefits package.
Professional development and growth opportunities.

How to Apply:
If you’re passionate about social media and IT, we want to hear from you! Please send your resume and a cover letter detailing your experience and why you would be a great fit for our team to Recruitments@mutas-edu.org and Registrar@mutas-edu.org

Scope of Services Required:

Social Media Strategy Development:
Create a comprehensive social media strategy aligned with MUTAS’s mission and goals.
Identify target audiences and develop strategies to effectively engage them.
Content Creation:
Produce high-quality, engaging, and relevant content (text, images, videos) for our social media platforms (Facebook, Instagram, Twitter, LinkedIn, and YouTube).
Highlight key events, university milestones, research achievements, and student success stories.
Social Media Account Management:
Manage and monitor MUTAS’s social media accounts, ensuring active and consistent engagement with our audience.
Respond to comments, messages, and inquiries in a timely and professional manner.
Social Media Advertising:
Develop and execute social media advertising campaigns to promote MUTAS’s programs, events, and special initiatives.
Analytics & Reporting:
Provide regular reports on the performance of social media efforts, offering insights and recommendations for improvement.
Reputation Management:
Monitor and manage the university’s online reputation, ensuring a positive and professional brand image across all platforms.

Key Objectives:

Enhance MUTAS’s online visibility and engagement with current and prospective students.
Strengthen the university’s brand and highlight our academic excellence.
Foster a digital community where students, alumni, and faculty can interact and stay informed.
Drive enrollment and participation in university events through targeted digital marketing efforts.
Eligibility Requirements:
The ideal Social Media Consulting Company should:

Have proven experience working with educational institutions or similar organizations.
Demonstrate expertise in social media strategy, content creation, and campaign management.
Be familiar with the latest social media trends and tools.
Have a portfolio showcasing successful campaigns and results-driven performance.
Offer creative and innovative ideas to help MUTAS stand out in the digital space.
How to Apply:
Interested Social Media Consulting Companies are invited to submit their proposals, including:

A detailed service outline.
A portfolio of previous work with similar institutions or organizations.

Send your CVs to Registrar@mutas-edu.org and Recruitments@mutas-edu.org

Scope of Services Required:

Social Media Strategy Development:
Create a comprehensive social media strategy aligned with MUTAS’s mission and goals.
Identify target audiences and develop strategies to effectively engage them.
Content Creation:
Produce high-quality, engaging, and relevant content (text, images, videos) for our social media platforms (Facebook, Instagram, Twitter, LinkedIn, and YouTube).
Highlight key events, university milestones, research achievements, and student success stories.
Social Media Account Management:
Manage and monitor MUTAS’s social media accounts, ensuring active and consistent engagement with our audience.
Respond to comments, messages, and inquiries in a timely and professional manner.
Social Media Advertising:
Develop and execute social media advertising campaigns to promote MUTAS’s programs, events, and special initiatives.
Analytics & Reporting:
Provide regular reports on the performance of social media efforts, offering insights and recommendations for improvement.
Reputation Management:
Monitor and manage the university’s online reputation, ensuring a positive and professional brand image across all platforms.

Key Objectives:

Enhance MUTAS’s online visibility and engagement with current and prospective students.
Strengthen the university’s brand and highlight our academic excellence.
Foster a digital community where students, alumni, and faculty can interact and stay informed.
Drive enrollment and participation in university events through targeted digital marketing efforts.
Eligibility Requirements:
The ideal Social Media Consulting Company should:

Have proven experience working with educational institutions or similar organizations.
Demonstrate expertise in social media strategy, content creation, and campaign management.
Be familiar with the latest social media trends and tools.
Have a portfolio showcasing successful campaigns and results-driven performance.
Offer creative and innovative ideas to help MUTAS stand out in the digital space.
How to Apply:
Interested Social Media Consulting Companies are invited to submit their proposals, including:

A detailed service outline.
A portfolio of previous work with similar institutions or organizations.

Send your CVs to Registrar@mutas-edu.org and Recruitments@mutas-edu.org

Special Hope Network exists to bring glory to God by creating a world where all kids are valued. We impact communities by improving care for kids with intellectual disabilities.

This starts by equipping families and caregivers to provide these children with a loving home, holistic health care, and exceptional education and therapies.

We are seeking individuals with a deep passion for supporting children with intellectual disabilities to fill positions within our Community Care Center and Community Outreach programs. The ideal candidates will have a strong commitment to fostering an inclusive, supportive environment and will work closely with children, families, and interdisciplinary teams to provide the highest quality of care and outreach services.

1. Community Care Center

Facilitation

Run room in centre by use of a developmental checklist and parent packet course with minimal supervision including a hands-on demonstration of goals, behaviour, and teaching strategies.
Carry out an explanation of parent lessons in classrooms when applicable.
Run a 2-hour program at centre with minimal deviations from the standards set by program leads.
Carry out tasks as assigned by the supervisor with minimal supervision.

Subject Expertise and Parent Learning

Understand and execute goals in centre by the Theory of Change
Ensure each parent knows their child’s goals, understands them, and can use the correct materials to reach targets.
Answer questions from parents
Note questions that need further understanding and come back with accurate answers.
Continue professional development to understand room checklists with the highest level of accuracy.
Provide feedback to parents at the level of their understanding and provide support for continued learning.
Use accurate behavior, communication, and teaching practices to provide advice and assistance to parents.

Support

Keep all materials clean, dry, and in their designated place.
Notice any equipment or materials in need of repair or replacement and alert your supervisor.
Daily notice tasks that make your supervisors’ job easier and do them without reminders.

Faith Active

Be an example of spiritual growth by practicing personal daily habits of faithfulness.  Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time.  Pray with your team. Prioritize faith, yours, and your colleagues.
Train parents on bible study skills, discipleship skills, and leadership skills.
Participate in training on management skills, emotional intelligence in the workplace, bible study skills, and professionalism.

2. Community Outreach

Facilitation

Run a cycle of Disability Advocacy course with minimal supervision including course content, surveys, activities, and follow-ups.
Lead sensitization activities in the communities, including home, school, church, clinic, market, police sites.
Run presentation in an interactive and creative way to enhance learning for participants.
Distribute food and snacks, budgeting, recording purchases, and assisting with preparation as necessary.
Carry out tasks as assigned by the supervisor with minimal supervision and trusted follow-through.
Be where the schedule says you are unless you alert your supervisor to changes in schedule.

Subject Expertise and Advocate Learning

Understanding the entire Disability Advocacy course
Lead presentations with competence and exuberance
Answer questions from participants
Create and run activities and group discussions.
Note questions that need further understanding and come back with accurate answers.
Continue professional development to understand topics with the highest level of accuracy.
Run training to the level of the participants’ educational level and ensure understanding.
Daily look for tasks to add to make your supervisor’s job easier without being reminded.

Faith Active

Be an example of spiritual growth by practicing personal daily habits of faithfulness.  Talk about those habits when with your colleagues and ask them about theirs. Hold discipleship in high regard and participate every time.  Pray with your team. Prioritize faith, yours, and your colleagues’.
Train advocates on bible study skills, discipleship skills and leadership skills when appropriate.
Participate in trainings on management skills, emotional intelligence in the workplace, bible study skills and professionalism.
Be above reproach in your work ethic (virtuous, upright). You are where you say you are, you spent what you say you spent, and you do what you say you will do.

If you are interested in the position click the link here.

UNO Energies Zambia is a registered OMC and in the process of opening Fuel Stations across the Country. The company seeks to recruit qualified persons for the role of Service Station Managers. The vacancies are open for various locations within the country.

Key Responsibilities:

• Manage and supervise all aspects of service station operations, including staffing, inventory, and customer service.
•  Ensure compliance with all company policies, health, and safety regulations.
•  Oversee cash management and sales reporting.
• Develop and implement strategies to improve sales and profitability.
•  Handle customer inquiries, complaints, and service issues in a professional manner.
•  Maintain and enhance station appearance and cleanliness.

Requirements

•  At least 2 years proven experience in a management/supervisory role within the OMC (Oil Marketing Company) or a reputable retail company.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience with cash management
• Proven Excel knowledge
• Ability to work under pressure and solve problems effectively.
• Flexibility to work various shifts, including weekends and holidays.
• 3 traceable references

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Relevant certifications or training in retail or service station management is a plus.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career advancement and professional development.

Only candidates that meet the above requirements should submit their CV and application letter only in word or PDF to recruitment@uno-petroleum.com by 16 December 2024.

UNO Energies Zambia is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Who We Are:

We help international students secure placements at universities and colleges in the UK, Canada, Australia, Europe, and other countries, by providing personalised assistance throughout the application and visa process. The ideal candidate will work to increase our social media presence and engagement, which should produce enquiries.

The Role:

The main purpose of this role is to promote our services and increase the number of enquiries coming through to the business.

We are looking for an individual who enjoys social media content creation and posting, for the purpose of creating an impact, interaction, and increasing followers.

Duties:

• Engagement: Help increase engagement, improve the number of followers/likes, and enquiries.
• Content Creation: Produce fresh, branded, and engaging content for our social media channels such as Facebook, Instagram, LinkedIn, and TikTok (including video and Reels).
• Graphics: Able to use Canva and other graphic design software tools to create posts.
• Strategy: Implement our social media strategy.
• Engage: Interact with our followers and encourage engagement.
• Manage Presence: Manage and maintain social media presence on a daily basis.
• Blog Management: Manage our monthly blog, which will be placed on our website, Mailchimp, and LinkedIn.
• FB Posts for JCL: Assist in creating Facebook posts for our sister company, JCL.

Qualifications:

• Full Grade 12 Certificate.
• Bachelor’s degree in marketing, digital marketing, or a related field.

Experience:

• Writing and editing marketing content for social media platforms including Facebook, X (formerly Twitter), Instagram, TikTok.
• Managing different social media platforms.

Skills Required:

• Excellent written communication skills.
• Accuracy and attention to detail.
• Creative writing and design abilities.
• Good computer and digital skills.
• Enthusiasm for communications and marketing with a willingness to learn.
• Ability to quickly understand the needs of our team, organisation, and users.
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram, etc.
• Open to feedback.
• Good organisational skills.
• Excellent interpersonal skills and ability to work as part of a team.

How to Apply:

• Interested candidates are encouraged to submit their CVs, qualifications, and cover letters to iufp.lusaka@gmail.com.

Job Title: Network Solutions Architect

Job Overview:
To design and implement solutions/services for new customers in line with set targets. To ensure customer service support within set SLAs to achieve high customer satisfaction and quality of service.

Responsibilities:

• Design network solutions to support customer requirements.
• Prepare and share solution design documents with customer-facing teams in a timely manner to meet customer timelines.
• Attend and participate in pre-sales and discovery engagements with customers.
• Configure new services such as SD-WAN, DIA, MPLS, xGPON, 4G/LTE, etc., for customers.
• Install new services, upgrade, downgrade, and decommission existing services as required.
• Sign-off fully provisioned services with customers.
• Track the capacity and port availability on the network edge routers and trigger the internal process for capacity upgrades where necessary.
• Decide on priority allocation of network and personnel resources (Service delivery technicians) in line with service delivery requirements.
• Facilitate the change management process (and its maturity lifecycle), in line with standard change management policies and procedures.

Candidate Requirements:

• Degree in Telecommunications Engineering or a similar field.
• Networking Certification (CCNA or equivalent as a minimum).
• 3 years’ experience in Telecommunications Fixed or mobile network operations.
• Experience with WiFi6 deployments will be an added advantage.
• Excellent communication skills which allow effective dialogue with the team.
• Experience in conflict resolution to manage disputes.

How to Apply:
Applications are invited from suitably qualified candidates to fill the role highlighted above.
Please forward your Application and CV to recruitment.zambia@liquidtelecom.com, clearly indicating the title of the job applied for in the subject.

Closing date for all applications: Thursday, 26th December 2024

PLANNED PARENTHOOD ASSOCIATION OF ZAMBIA

WHO WE ARE
Planned Parenthood Association of Zambia (PPAZ) is a non-governmental organisation which has existed since 1972 as a voluntary, not-for-profit and non-political organisation advancing the cause of sexual and reproductive health in Zambia. It is a Member Association of the International Planned Parenthood Federation (IPPF).

Our Vision
Our vision is realisation of a society in which all people in Zambia enjoy equal sexual and reproductive health and rights (SRHR) and have access to quality and affordable SRH information and services.

Our Mission
Our mission is to advocate for sexual and reproductive health rights of women, men and young people, especially the vulnerable, and to empower them to make free and informed reproductive health choices. We dedicate ourselves to the provision of high quality and sustainable youth-focused sexual and reproductive health services.

ABOUT THE PROJECT RECRUITING

PAZ will be implementing the Women’s Sexual Integrated Health (WISH2) project in selected districts in Copperbelt, Lusaka, Southern and Eastern Provinces. PPAZ seeks to recruit for four positions, namely Social & Behaviour Change Communication, Assistant Monitoring & Evaluation, Administrative Assistant and Driver/Mechanics. The staff will be based at the WISH2 office in Lusaka.

1. SOCIAL & BEHAVIOUR CHANGE COMMUNICATION OFFICER (1 POSITION)

JOB SUMMARY
Social and Behaviour Change Communication (SBCC) Officer is expected to provide a consistent and high-quality technical support in relation to behavioural change activities and assist with SBCC activity implementation and monitoring and addressing all supply/materials needs for all SBCC-related activities with consortium partners. The job entails a functional relationship with Programmes Manager, Programme Director and Monitoring and Evaluation Manager.

Responsibilities and Duties:

• Contribute to message, communication materials, community communications and activities development in accordance with the SBCC project strategy, to increase access to family planning emphasizing the importance of gender-based norms and promoting the concept of rights-based informed choice.
• Knowledge management of the evidence generated by SBCC interventions in the project focus areas including contributions to routine project reporting and documenting program activity and achievement, in collaboration with project program and M&E staff.
• Contribute to formative, quantitative and client-centered research to identify key health behavior determinants targeted by the project.
• Identify and work with the SBCC project partners more so that the Health Promotion Unit in the Ministry of Health, together with the Programme SBCC Advisor to develop messages based on the results of formative research to impact the target population.
• Ensure people with disability are involved in behaviour change communication dialogues to discuss specific barriers to access SRH services and make referrals to disability inclusive cluster health facilities.
• Manage and monitor SBCC interventions implemented by project staff and partners, on a daily basis.
• Build the institutional capacities of Programme staff in the implementation and monitoring of evidence-based SBCC initiatives to increase the overall knowledge and lead to greater understanding of priority health issues while promoting positive behaviors for health and strengthening the demand for key health services.
• Implement the best local and international practices in reproductive health and family planning, as well as the strengthening of positive gender norms.
• Contribute to building relationships with donors and developing project proposals and publications.
• Handle key relationships with national and local partners in SBCC activities for the WISH project.
• Work closely with the project team to ensure coordination of planned activities and resources allocation.
• Contribute to documenting experiences, prepare report and articles with a view to publish them; while ensuring that any information concerning vulnerable groups such as young people, disabled and people living in poverty is used appropriately so as not to cause any form of harm (obtaining informed consent when the situation calls for it).

Project Implementation and Management Support:

• In collaboration with consortium partners and stakeholders, develop and test SBCC messages and scripts and translate them into a range of creative materials, including radio spots, TV advertisements, and an innovative mobile video format, that can also be used for community mobilization sessions and make sure that people with different disabilities have access to adapted and inclusive SBCC messages.
• Create and distribute a range of SBCC messages and materials and dub them in local minority languages to expand their reach and encourage audiences to share videos widely among their networks and stimulate discussions in social mobilization activities.
• Engage communities in discussion around SBCC messages, providing trainings to community members (including youth and people with disability) and facilitators of community dialogues (community health workers, youth, community leaders, religious leaders, and others) to conduct community dialogues using SBCC messages and make referrals to access FP/SRH services.
• Develop periodic (quarterly, monthly, annually) project activity plans and performance reports of all activities, discuss with supervisor and other technical advisors as needed and submit on regular and timely basis.

Proper Documentation and Record Keeping:

• Ensure proper documentation of the project and efficient use of project’s resources.
• Ensure proper keeping and documentation and records day-to-day activities, field trips, training- data, best experiences, success stories and lessons learned, progress reports and relevant project information and share to concerned bodies when needed and required.
• Collect and analyse data and provide relevant and timely information for data driven decision making and monitoring of project performance to the project team and consortium partners when required and needed.

Develop Resources, Materials and Conduct Capacity Building/Awareness-Raising initiatives:

• Develop culturally and socially acceptable and user-friendly awareness-raising material/manuals to advocate for the inclusion of persons with disabilities in the sexual reproductive health rights (SRHR) and use them for awareness raising activities.
• Develop SBCC training materials/manuals and organize workshops/informative sessions and provide trainings and translate documents.
• Monitor and evaluate to ensure the sensitization and training to relevant community actors in SBCC have improved the knowledge attitude and practice of the project target community.

Maintain High Quality of Work:

• Study and maintain a high level of knowledge and skills in understanding disability, inclusive family planning and sexual reproductive health services and methodologies for inclusion of person with disabilities.
• Ensure the project and SBCC activities and materials meet quality requirements from the donor, consortium partners, humanity & inclusion, national standards and project priorities.
• Coordinate with WISH-PM to ensure the project and its activities comply with local laws and regulations, standards and donor requirements.

Responsible for Implementing the Safeguarding Policies at Project Level:

• Respect and ensure compliance to the PPAZ safeguarding policies (protection of beneficiaries from sexual exploitation and abuse, child protection, anti-fraud and bribery and code of conduct).
• Ensure the safeguarding policies are implemented at all levels in project sites, local partners are aware of the safeguarding policies and facilitate training to build their capacity in this regard.
• Monitor and record safeguarding activities and ensure that project beneficiaries are aware of these policies and promote to report any concern.
• Report immediately any concern, incident to the WISH Country Manager /Program Director concerning child protection and Prevention of Sexual Exploitation and Abuse (PSEA).

Relationship Management:

• Create and maintain conducive working relationships with partners, beneficiaries, communities and other stakeholders to facilitate smooth implementation of the project.
• Cooperate with local government counterparts, and implementing consortium partners, health facility workers, communities, beneficiaries, project staff and other stakeholders to realize the project objectives.
• Set-up and maintain smooth and effective communication system with partners and stakeholders.
• Represent HI on the work-related engagement with government partners, WISH consortium partners and stakeholders in the course project implementation under the supervision of the Project Manager.

QUALIFICATIONS AND WORK EXPERIENCE:

• BA degree in Journalism, Communication, Social Psychology, Development Studies or related field of study.

PROFESSIONAL EXPERIENCE:

• At least 3 years work experience in SBCC areas.
• Experience in SBCC technical assistance in FP/SRH or public health programs.
• Experience on working for NGOs and with consortium partners and the health sector.
• Hands-on experience on development and implementation of SBCC Information Education and behaviour change communication (IE/BCC) messages and materials, strategies and guides including the use of mass media, social media, interpersonal communication, advocacy and social mobilization.

PERSONAL ATTRIBUTES:

• Computer literacy (Word, Excel and Power Point).
• Demonstrated skills in developing IE/BCC messages and materials.
• Good interpersonal and good writing and verbal communication skills.
• Ability to work with teams and develop team spirit and build effective relationships with partners and stakeholders.
• Knowledge on national health communication strategies and guide.
• Ability to prioritize whilst managing expectations.
• Flexible attitude.
• Excellent research and data collection methodology skills.
• Strong organizational skills in order to balance competing priorities.

DESIRED:

• Prior knowledge on safeguarding and working with Persons with Disabilities.
• Strong interpersonal skills and work in multicultural teams.
• Fieldwork oriented, flexible, diplomatic.

2. MONITORING AND EVALUATION ASSISTANTS (3 POSITIONS) LUSAKA, KITWE & CHOMA

JOB PURPOSE
The Monitoring & Evaluation Assistant role reports directly to the Monitoring & Evaluation Manager. The responsibilities listed below are inclusive, but not exhaustive, of the role. It is reasonable to assume that additional tasks will be requested, as and when needed. This role will be appraised by the Monitoring & Evaluation Manager. Every effort should be made by the position holder to record achievements throughout the year in order to document appropriately, as supporting evidence, using WISH2 Programme form.

KEY TASKS

• Consolidating and sorting received documents and identifying forms that need to be processed.
• Ensuring appropriate filling of all M&E forms.
• Assisting with data entry into the database for monitoring purposes and updating.
• Conducting periodic monitoring of the project to ensure proper implementation of the activities.
• Performing routine quality checks on collected data and ensure accuracy.
• Assist in preparing data for reports and analysis.
• Ensuring the data is entered into the relevant systems correctly and is standardized.
• Assisting in the preparation of the periodic performance and progress reports.

QUALIFICATIONS AND WORK EXPERIENCE:

• Grade 12 Certificate with 5 ‘O’ levels.
• BA in Demography or relevant social science with at least 3 years of related work experience.

PERSONAL ATTRIBUTES:

• Excellent written and spoken English.
• Strong analytical skills and organizational skills.
• Ability to work independently and meet deadlines.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work with a team of professionals.

3. ADMINISTRATIVE ASSISTANT

JOB SUMMARY:
The Administrative Assistant is responsible for providing administrative support to facilitate the efficient operation of the WISH2 Programme.

Key Responsibilities:

• Managing the front office, attending to visitors, and offering general office assistance.
• Preparing materials, refreshments, and making arrangements for meetings.
• Handling travel arrangements for the team and staff.
• Maintaining office equipment and consumables, ensuring an organized office.
• Providing secretarial services to the team and maintaining accurate filing systems.

EDUCATION AND PROFESSIONAL EXPERIENCE:

• Degree in Business Administration/Management Studies or related field of study.
• At least 3 – 5 years of professional work experience in a similar position.
• Previous NGO experience is an added advantage.

OTHER REQUIREMENTS:

• Proficiency in computer programs (Word, Excel, PowerPoint).
• High attention to detail and organizational skills.
• Ability to work well independently and as part of a team.

4. DRIVER/MECHANIC (1 POSITION)

JOB SUMMARY:
The Driver/Mechanic will be responsible for maintaining and driving vehicles and handling fleet servicing.

Key Responsibilities:

• Performing vehicle maintenance tasks, including oil changes and mechanical repairs.
• Ensuring vehicles are roadworthy, serviced regularly, and well-maintained.
• Managing vehicle servicing schedules and ensuring all vehicles are well-kept and fully functioning.
• Driving vehicles for authorized staff and making deliveries.
• Maintaining records of mileage, fuel usage, and maintenance schedules.
• Assisting with the management of road taxes, fitness certification, and vehicle insurance.

EDUCATION & PROFESSIONAL QUALIFICATIONS:

• Secondary Education or equivalent with at least 4 years of relevant work experience.
• Diploma in Auto Mechanics.
• A valid SADC driver’s license.

EXPERIENCE:

• At least 4 years of experience in vehicle repairs and driving.

How to Apply:
All applications should be addressed to the Executive Director and clearly marked for the position being applied for: Jobs@ppaz.org.zm

Closing date: 2nd January 2025

PLANNED PARENTHOOD ASSOCIATION OF ZAMBIA

WHO WE ARE
Planned Parenthood Association of Zambia (PPAZ) is a non-governmental organisation which has existed since 1972 as a voluntary, not-for-profit and non-political organisation advancing the cause of sexual and reproductive health in Zambia. It is a Member Association of the International Planned Parenthood Federation (IPPF).

Our Vision
Our vision is realisation of a society in which all people in Zambia enjoy equal sexual and reproductive health and rights (SRHR) and have access to quality and affordable SRH information and services.

Our Mission
Our mission is to advocate for sexual and reproductive health rights of women, men and young people, especially the vulnerable, and to empower them to make free and informed reproductive health choices. We dedicate ourselves to the provision of high quality and sustainable youth-focused sexual and reproductive health services.

ABOUT THE PROJECT RECRUITING

PAZ will be implementing the Women’s Sexual Integrated Health (WISH2) project in selected districts in Copperbelt, Lusaka, Southern and Eastern Provinces. PPAZ seeks to recruit for four positions, namely Social & Behaviour Change Communication, Assistant Monitoring & Evaluation, Administrative Assistant and Driver/Mechanics. The staff will be based at the WISH2 office in Lusaka.

1. SOCIAL & BEHAVIOUR CHANGE COMMUNICATION OFFICER (1 POSITION)

JOB SUMMARY
Social and Behaviour Change Communication (SBCC) Officer is expected to provide a consistent and high-quality technical support in relation to behavioural change activities and assist with SBCC activity implementation and monitoring and addressing all supply/materials needs for all SBCC-related activities with consortium partners. The job entails a functional relationship with Programmes Manager, Programme Director and Monitoring and Evaluation Manager.

Responsibilities and Duties:

• Contribute to message, communication materials, community communications and activities development in accordance with the SBCC project strategy, to increase access to family planning emphasizing the importance of gender-based norms and promoting the concept of rights-based informed choice.
• Knowledge management of the evidence generated by SBCC interventions in the project focus areas including contributions to routine project reporting and documenting program activity and achievement, in collaboration with project program and M&E staff.
• Contribute to formative, quantitative and client-centered research to identify key health behavior determinants targeted by the project.
• Identify and work with the SBCC project partners more so that the Health Promotion Unit in the Ministry of Health, together with the Programme SBCC Advisor to develop messages based on the results of formative research to impact the target population.
• Ensure people with disability are involved in behaviour change communication dialogues to discuss specific barriers to access SRH services and make referrals to disability inclusive cluster health facilities.
• Manage and monitor SBCC interventions implemented by project staff and partners, on a daily basis.
• Build the institutional capacities of Programme staff in the implementation and monitoring of evidence-based SBCC initiatives to increase the overall knowledge and lead to greater understanding of priority health issues while promoting positive behaviors for health and strengthening the demand for key health services.
• Implement the best local and international practices in reproductive health and family planning, as well as the strengthening of positive gender norms.
• Contribute to building relationships with donors and developing project proposals and publications.
• Handle key relationships with national and local partners in SBCC activities for the WISH project.
• Work closely with the project team to ensure coordination of planned activities and resources allocation.
• Contribute to documenting experiences, prepare report and articles with a view to publish them; while ensuring that any information concerning vulnerable groups such as young people, disabled and people living in poverty is used appropriately so as not to cause any form of harm (obtaining informed consent when the situation calls for it).

Project Implementation and Management Support:

• In collaboration with consortium partners and stakeholders, develop and test SBCC messages and scripts and translate them into a range of creative materials, including radio spots, TV advertisements, and an innovative mobile video format, that can also be used for community mobilization sessions and make sure that people with different disabilities have access to adapted and inclusive SBCC messages.
• Create and distribute a range of SBCC messages and materials and dub them in local minority languages to expand their reach and encourage audiences to share videos widely among their networks and stimulate discussions in social mobilization activities.
• Engage communities in discussion around SBCC messages, providing trainings to community members (including youth and people with disability) and facilitators of community dialogues (community health workers, youth, community leaders, religious leaders, and others) to conduct community dialogues using SBCC messages and make referrals to access FP/SRH services.
• Develop periodic (quarterly, monthly, annually) project activity plans and performance reports of all activities, discuss with supervisor and other technical advisors as needed and submit on regular and timely basis.

Proper Documentation and Record Keeping:

• Ensure proper documentation of the project and efficient use of project’s resources.
• Ensure proper keeping and documentation and records day-to-day activities, field trips, training- data, best experiences, success stories and lessons learned, progress reports and relevant project information and share to concerned bodies when needed and required.
• Collect and analyse data and provide relevant and timely information for data driven decision making and monitoring of project performance to the project team and consortium partners when required and needed.

Develop Resources, Materials and Conduct Capacity Building/Awareness-Raising initiatives:

• Develop culturally and socially acceptable and user-friendly awareness-raising material/manuals to advocate for the inclusion of persons with disabilities in the sexual reproductive health rights (SRHR) and use them for awareness raising activities.
• Develop SBCC training materials/manuals and organize workshops/informative sessions and provide trainings and translate documents.
• Monitor and evaluate to ensure the sensitization and training to relevant community actors in SBCC have improved the knowledge attitude and practice of the project target community.

Maintain High Quality of Work:

• Study and maintain a high level of knowledge and skills in understanding disability, inclusive family planning and sexual reproductive health services and methodologies for inclusion of person with disabilities.
• Ensure the project and SBCC activities and materials meet quality requirements from the donor, consortium partners, humanity & inclusion, national standards and project priorities.
• Coordinate with WISH-PM to ensure the project and its activities comply with local laws and regulations, standards and donor requirements.

Responsible for Implementing the Safeguarding Policies at Project Level:

• Respect and ensure compliance to the PPAZ safeguarding policies (protection of beneficiaries from sexual exploitation and abuse, child protection, anti-fraud and bribery and code of conduct).
• Ensure the safeguarding policies are implemented at all levels in project sites, local partners are aware of the safeguarding policies and facilitate training to build their capacity in this regard.
• Monitor and record safeguarding activities and ensure that project beneficiaries are aware of these policies and promote to report any concern.
• Report immediately any concern, incident to the WISH Country Manager /Program Director concerning child protection and Prevention of Sexual Exploitation and Abuse (PSEA).

Relationship Management:

• Create and maintain conducive working relationships with partners, beneficiaries, communities and other stakeholders to facilitate smooth implementation of the project.
• Cooperate with local government counterparts, and implementing consortium partners, health facility workers, communities, beneficiaries, project staff and other stakeholders to realize the project objectives.
• Set-up and maintain smooth and effective communication system with partners and stakeholders.
• Represent HI on the work-related engagement with government partners, WISH consortium partners and stakeholders in the course project implementation under the supervision of the Project Manager.

QUALIFICATIONS AND WORK EXPERIENCE:

• BA degree in Journalism, Communication, Social Psychology, Development Studies or related field of study.

PROFESSIONAL EXPERIENCE:

• At least 3 years work experience in SBCC areas.
• Experience in SBCC technical assistance in FP/SRH or public health programs.
• Experience on working for NGOs and with consortium partners and the health sector.
• Hands-on experience on development and implementation of SBCC Information Education and behaviour change communication (IE/BCC) messages and materials, strategies and guides including the use of mass media, social media, interpersonal communication, advocacy and social mobilization.

PERSONAL ATTRIBUTES:

• Computer literacy (Word, Excel and Power Point).
• Demonstrated skills in developing IE/BCC messages and materials.
• Good interpersonal and good writing and verbal communication skills.
• Ability to work with teams and develop team spirit and build effective relationships with partners and stakeholders.
• Knowledge on national health communication strategies and guide.
• Ability to prioritize whilst managing expectations.
• Flexible attitude.
• Excellent research and data collection methodology skills.
• Strong organizational skills in order to balance competing priorities.

DESIRED:

• Prior knowledge on safeguarding and working with Persons with Disabilities.
• Strong interpersonal skills and work in multicultural teams.
• Fieldwork oriented, flexible, diplomatic.

2. MONITORING AND EVALUATION ASSISTANTS (3 POSITIONS) LUSAKA, KITWE & CHOMA

JOB PURPOSE
The Monitoring & Evaluation Assistant role reports directly to the Monitoring & Evaluation Manager. The responsibilities listed below are inclusive, but not exhaustive, of the role. It is reasonable to assume that additional tasks will be requested, as and when needed. This role will be appraised by the Monitoring & Evaluation Manager. Every effort should be made by the position holder to record achievements throughout the year in order to document appropriately, as supporting evidence, using WISH2 Programme form.

KEY TASKS

• Consolidating and sorting received documents and identifying forms that need to be processed.
• Ensuring appropriate filling of all M&E forms.
• Assisting with data entry into the database for monitoring purposes and updating.
• Conducting periodic monitoring of the project to ensure proper implementation of the activities.
• Performing routine quality checks on collected data and ensure accuracy.
• Assist in preparing data for reports and analysis.
• Ensuring the data is entered into the relevant systems correctly and is standardized.
• Assisting in the preparation of the periodic performance and progress reports.

QUALIFICATIONS AND WORK EXPERIENCE:

• Grade 12 Certificate with 5 ‘O’ levels.
• BA in Demography or relevant social science with at least 3 years of related work experience.

PERSONAL ATTRIBUTES:

• Excellent written and spoken English.
• Strong analytical skills and organizational skills.
• Ability to work independently and meet deadlines.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work with a team of professionals.

3. ADMINISTRATIVE ASSISTANT

JOB SUMMARY:
The Administrative Assistant is responsible for providing administrative support to facilitate the efficient operation of the WISH2 Programme.

Key Responsibilities:

• Managing the front office, attending to visitors, and offering general office assistance.
• Preparing materials, refreshments, and making arrangements for meetings.
• Handling travel arrangements for the team and staff.
• Maintaining office equipment and consumables, ensuring an organized office.
• Providing secretarial services to the team and maintaining accurate filing systems.

EDUCATION AND PROFESSIONAL EXPERIENCE:

• Degree in Business Administration/Management Studies or related field of study.
• At least 3 – 5 years of professional work experience in a similar position.
• Previous NGO experience is an added advantage.

OTHER REQUIREMENTS:

• Proficiency in computer programs (Word, Excel, PowerPoint).
• High attention to detail and organizational skills.
• Ability to work well independently and as part of a team.

4. DRIVER/MECHANIC (1 POSITION)

JOB SUMMARY:
The Driver/Mechanic will be responsible for maintaining and driving vehicles and handling fleet servicing.

Key Responsibilities:

• Performing vehicle maintenance tasks, including oil changes and mechanical repairs.
• Ensuring vehicles are roadworthy, serviced regularly, and well-maintained.
• Managing vehicle servicing schedules and ensuring all vehicles are well-kept and fully functioning.
• Driving vehicles for authorized staff and making deliveries.
• Maintaining records of mileage, fuel usage, and maintenance schedules.
• Assisting with the management of road taxes, fitness certification, and vehicle insurance.

EDUCATION & PROFESSIONAL QUALIFICATIONS:

• Secondary Education or equivalent with at least 4 years of relevant work experience.
• Diploma in Auto Mechanics.
• A valid SADC driver’s license.

EXPERIENCE:

• At least 4 years of experience in vehicle repairs and driving.

How to Apply:
All applications should be addressed to the Executive Director and clearly marked for the position being applied for: Jobs@ppaz.org.zm

Closing date: 2nd January 2025

EMPLOYMENT OPPORTUNITIES

A Chain Liquor Store Business is looking for the following:
1. Social Media & Marketing Executive (1) Kitwe

Job Description : Social Media & Marketing Excutive

Reports To: Marketing Manager
Location: Kitwe
Job Summary

We are seeking a creative and dynamic Social Media & Marketing Executive to manage the online presence
of our liquor store retail business across three shop locations. The ideal candidate will be
responsible for creating, implementing, and managing innovative social media strategies to
drive engagement, build brand awareness, and increase in-store and online sales.
Key Responsibilities
1. Social Media Strategy and Planning
– Develop and implement a social media strategy aligned with the business goals.
– Identify the target audience and create tailored content to appeal to customer preferences and
trends.
– Plan monthly content calendars, campaigns, and promotions for platforms like Facebook,
Instagram, Twitter, TikT ok, and others.
2. Content Creation
– Create high-quality and engaging content, including posts, images, videos, reels, and stories,
that showcase products, promotions, and events.
– Collaborate with photographers, graphic designers, or use tools to design visually appealing
and professional posts.
– Write compelling and on-brand captions, including hashtags and keywords, to maximize
visibility.
3. Community Management
– Actively engage with followers by responding to comments, messages, and reviews promptly and
professionally.
– Build and maintain an online community by fostering interaction and conversations around the
brand.
– Monitor and manage the business’s reputation online, addressing any concerns or feedback.
4. Campaigns and Promotions
– Plan and execute social media advertising campaigns to boost brand awareness and drive
in-store traffic.
– Coordinate special campaigns during seasonal or promotional events (e.g., holiday sales, new
product launches).
– Collaborate with store managers to gather insights and ensure promotional alignment across
all locations.
5. Analytics and Reporting
– Monitor and analyze social media metrics (e.g., engagement rates, reach, clicks, conversions).
– Prepare monthly performance reports to share insights, successes, and areas for improvement
with the management team.
– Use data to refine social media strategies and optimize future campaigns.
6. Trend Monitoring
– Stay up-to-date with industry trends, competitor strategies, and platform algorithm changes.
– Suggest and implement innovative ideas to keep the brand relevant and engaging.
7. Coordination with Store Operations

– Work closely with store managers to understand in-store promotions, customer preferences,
and sales targets.
– Collaborate with the sales team to highlight best-selling products or clearance items on social
media.
8. Budget Management
– Manage a social media advertising budget and ensure cost-effective campaigns.
– Track spending and provide regular updates to the management team.
Key Requirements
Education and Experience
– Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
– Proven experience (2–4 years) in social media management, preferably in retail or FMCG
(Fast Moving Consumer Goods).
– Experience managing paid social media campaigns on platforms like Facebook Ads Manager.
Skills
– Strong knowledge of social media platforms, trends, and tools (e.g., Canva, Adobe Creative
Suite, Hootsuite, or similar).
– Excellent written and verbal communication skills with a flair for creative storytelling.
– Strong analytical skills to interpret social media data and improve strategies.
– Photography and basic video editing skills are a plus.
Personal Attributes
– Creative thinker with a passion for social media and branding.
– Self-motivated and proactive with excellent time management skills.
– Ability to work collaboratively with a team and independently when needed.
Knowledge of the Liquor Industry (Preferred)
– Familiarity with liquor brands, trends, and customer demographics.
– Understanding of regulations and advertising guidelines for alcohol-related businesses.
Key Performance Indicators (KPIs)
– Growth in followers and engagement rates across platforms.
– Increased in-store visits and sales attributed to social media campaigns.
– Successful execution of seasonal campaigns and promotions.
– Positive customer interactions and feedback on social platforms.
Work Hours and Compensation
– Full-time position, with flexibility for occasional weekend or evening work      (e.g., live coverage of
events).
– Competitive salary based on experience.
– Performance bonuses for meeting or exceeding sales and engagement targets.

If you are a qualified individual and have the experience and drive we are looking for, then please submit your application to: hr@bottleshopzm.com
Subject of your application should be the job position you are applying for.
Application deadline is 12th January 2025.