Social & Behaviour Change Communication Officer x1, Monitoring & Evaluation Assistants x3, Administrative Assistant x1 and Driver/Mechanic x1

PLANNED PARENTHOOD ASSOCIATION OF ZAMBIA

WHO WE ARE
Planned Parenthood Association of Zambia (PPAZ) is a non-governmental organisation which has existed since 1972 as a voluntary, not-for-profit and non-political organisation advancing the cause of sexual and reproductive health in Zambia. It is a Member Association of the International Planned Parenthood Federation (IPPF).

Our Vision
Our vision is realisation of a society in which all people in Zambia enjoy equal sexual and reproductive health and rights (SRHR) and have access to quality and affordable SRH information and services.

Our Mission
Our mission is to advocate for sexual and reproductive health rights of women, men and young people, especially the vulnerable, and to empower them to make free and informed reproductive health choices. We dedicate ourselves to the provision of high quality and sustainable youth-focused sexual and reproductive health services.

ABOUT THE PROJECT RECRUITING

PAZ will be implementing the Women’s Sexual Integrated Health (WISH2) project in selected districts in Copperbelt, Lusaka, Southern and Eastern Provinces. PPAZ seeks to recruit for four positions, namely Social & Behaviour Change Communication, Assistant Monitoring & Evaluation, Administrative Assistant and Driver/Mechanics. The staff will be based at the WISH2 office in Lusaka.

1. SOCIAL & BEHAVIOUR CHANGE COMMUNICATION OFFICER (1 POSITION)

JOB SUMMARY
Social and Behaviour Change Communication (SBCC) Officer is expected to provide a consistent and high-quality technical support in relation to behavioural change activities and assist with SBCC activity implementation and monitoring and addressing all supply/materials needs for all SBCC-related activities with consortium partners. The job entails a functional relationship with Programmes Manager, Programme Director and Monitoring and Evaluation Manager.

Responsibilities and Duties:

• Contribute to message, communication materials, community communications and activities development in accordance with the SBCC project strategy, to increase access to family planning emphasizing the importance of gender-based norms and promoting the concept of rights-based informed choice.
• Knowledge management of the evidence generated by SBCC interventions in the project focus areas including contributions to routine project reporting and documenting program activity and achievement, in collaboration with project program and M&E staff.
• Contribute to formative, quantitative and client-centered research to identify key health behavior determinants targeted by the project.
• Identify and work with the SBCC project partners more so that the Health Promotion Unit in the Ministry of Health, together with the Programme SBCC Advisor to develop messages based on the results of formative research to impact the target population.
• Ensure people with disability are involved in behaviour change communication dialogues to discuss specific barriers to access SRH services and make referrals to disability inclusive cluster health facilities.
• Manage and monitor SBCC interventions implemented by project staff and partners, on a daily basis.
• Build the institutional capacities of Programme staff in the implementation and monitoring of evidence-based SBCC initiatives to increase the overall knowledge and lead to greater understanding of priority health issues while promoting positive behaviors for health and strengthening the demand for key health services.
• Implement the best local and international practices in reproductive health and family planning, as well as the strengthening of positive gender norms.
• Contribute to building relationships with donors and developing project proposals and publications.
• Handle key relationships with national and local partners in SBCC activities for the WISH project.
• Work closely with the project team to ensure coordination of planned activities and resources allocation.
• Contribute to documenting experiences, prepare report and articles with a view to publish them; while ensuring that any information concerning vulnerable groups such as young people, disabled and people living in poverty is used appropriately so as not to cause any form of harm (obtaining informed consent when the situation calls for it).

Project Implementation and Management Support:

• In collaboration with consortium partners and stakeholders, develop and test SBCC messages and scripts and translate them into a range of creative materials, including radio spots, TV advertisements, and an innovative mobile video format, that can also be used for community mobilization sessions and make sure that people with different disabilities have access to adapted and inclusive SBCC messages.
• Create and distribute a range of SBCC messages and materials and dub them in local minority languages to expand their reach and encourage audiences to share videos widely among their networks and stimulate discussions in social mobilization activities.
• Engage communities in discussion around SBCC messages, providing trainings to community members (including youth and people with disability) and facilitators of community dialogues (community health workers, youth, community leaders, religious leaders, and others) to conduct community dialogues using SBCC messages and make referrals to access FP/SRH services.
• Develop periodic (quarterly, monthly, annually) project activity plans and performance reports of all activities, discuss with supervisor and other technical advisors as needed and submit on regular and timely basis.

Proper Documentation and Record Keeping:

• Ensure proper documentation of the project and efficient use of project’s resources.
• Ensure proper keeping and documentation and records day-to-day activities, field trips, training- data, best experiences, success stories and lessons learned, progress reports and relevant project information and share to concerned bodies when needed and required.
• Collect and analyse data and provide relevant and timely information for data driven decision making and monitoring of project performance to the project team and consortium partners when required and needed.

Develop Resources, Materials and Conduct Capacity Building/Awareness-Raising initiatives:

• Develop culturally and socially acceptable and user-friendly awareness-raising material/manuals to advocate for the inclusion of persons with disabilities in the sexual reproductive health rights (SRHR) and use them for awareness raising activities.
• Develop SBCC training materials/manuals and organize workshops/informative sessions and provide trainings and translate documents.
• Monitor and evaluate to ensure the sensitization and training to relevant community actors in SBCC have improved the knowledge attitude and practice of the project target community.

Maintain High Quality of Work:

• Study and maintain a high level of knowledge and skills in understanding disability, inclusive family planning and sexual reproductive health services and methodologies for inclusion of person with disabilities.
• Ensure the project and SBCC activities and materials meet quality requirements from the donor, consortium partners, humanity & inclusion, national standards and project priorities.
• Coordinate with WISH-PM to ensure the project and its activities comply with local laws and regulations, standards and donor requirements.

Responsible for Implementing the Safeguarding Policies at Project Level:

• Respect and ensure compliance to the PPAZ safeguarding policies (protection of beneficiaries from sexual exploitation and abuse, child protection, anti-fraud and bribery and code of conduct).
• Ensure the safeguarding policies are implemented at all levels in project sites, local partners are aware of the safeguarding policies and facilitate training to build their capacity in this regard.
• Monitor and record safeguarding activities and ensure that project beneficiaries are aware of these policies and promote to report any concern.
• Report immediately any concern, incident to the WISH Country Manager /Program Director concerning child protection and Prevention of Sexual Exploitation and Abuse (PSEA).

Relationship Management:

• Create and maintain conducive working relationships with partners, beneficiaries, communities and other stakeholders to facilitate smooth implementation of the project.
• Cooperate with local government counterparts, and implementing consortium partners, health facility workers, communities, beneficiaries, project staff and other stakeholders to realize the project objectives.
• Set-up and maintain smooth and effective communication system with partners and stakeholders.
• Represent HI on the work-related engagement with government partners, WISH consortium partners and stakeholders in the course project implementation under the supervision of the Project Manager.

QUALIFICATIONS AND WORK EXPERIENCE:

• BA degree in Journalism, Communication, Social Psychology, Development Studies or related field of study.

PROFESSIONAL EXPERIENCE:

• At least 3 years work experience in SBCC areas.
• Experience in SBCC technical assistance in FP/SRH or public health programs.
• Experience on working for NGOs and with consortium partners and the health sector.
• Hands-on experience on development and implementation of SBCC Information Education and behaviour change communication (IE/BCC) messages and materials, strategies and guides including the use of mass media, social media, interpersonal communication, advocacy and social mobilization.

PERSONAL ATTRIBUTES:

• Computer literacy (Word, Excel and Power Point).
• Demonstrated skills in developing IE/BCC messages and materials.
• Good interpersonal and good writing and verbal communication skills.
• Ability to work with teams and develop team spirit and build effective relationships with partners and stakeholders.
• Knowledge on national health communication strategies and guide.
• Ability to prioritize whilst managing expectations.
• Flexible attitude.
• Excellent research and data collection methodology skills.
• Strong organizational skills in order to balance competing priorities.

DESIRED:

• Prior knowledge on safeguarding and working with Persons with Disabilities.
• Strong interpersonal skills and work in multicultural teams.
• Fieldwork oriented, flexible, diplomatic.

2. MONITORING AND EVALUATION ASSISTANTS (3 POSITIONS) LUSAKA, KITWE & CHOMA

JOB PURPOSE
The Monitoring & Evaluation Assistant role reports directly to the Monitoring & Evaluation Manager. The responsibilities listed below are inclusive, but not exhaustive, of the role. It is reasonable to assume that additional tasks will be requested, as and when needed. This role will be appraised by the Monitoring & Evaluation Manager. Every effort should be made by the position holder to record achievements throughout the year in order to document appropriately, as supporting evidence, using WISH2 Programme form.

KEY TASKS

• Consolidating and sorting received documents and identifying forms that need to be processed.
• Ensuring appropriate filling of all M&E forms.
• Assisting with data entry into the database for monitoring purposes and updating.
• Conducting periodic monitoring of the project to ensure proper implementation of the activities.
• Performing routine quality checks on collected data and ensure accuracy.
• Assist in preparing data for reports and analysis.
• Ensuring the data is entered into the relevant systems correctly and is standardized.
• Assisting in the preparation of the periodic performance and progress reports.

QUALIFICATIONS AND WORK EXPERIENCE:

• Grade 12 Certificate with 5 ‘O’ levels.
• BA in Demography or relevant social science with at least 3 years of related work experience.

PERSONAL ATTRIBUTES:

• Excellent written and spoken English.
• Strong analytical skills and organizational skills.
• Ability to work independently and meet deadlines.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work with a team of professionals.

3. ADMINISTRATIVE ASSISTANT

JOB SUMMARY:
The Administrative Assistant is responsible for providing administrative support to facilitate the efficient operation of the WISH2 Programme.

Key Responsibilities:

• Managing the front office, attending to visitors, and offering general office assistance.
• Preparing materials, refreshments, and making arrangements for meetings.
• Handling travel arrangements for the team and staff.
• Maintaining office equipment and consumables, ensuring an organized office.
• Providing secretarial services to the team and maintaining accurate filing systems.

EDUCATION AND PROFESSIONAL EXPERIENCE:

• Degree in Business Administration/Management Studies or related field of study.
• At least 3 – 5 years of professional work experience in a similar position.
• Previous NGO experience is an added advantage.

OTHER REQUIREMENTS:

• Proficiency in computer programs (Word, Excel, PowerPoint).
• High attention to detail and organizational skills.
• Ability to work well independently and as part of a team.

4. DRIVER/MECHANIC (1 POSITION)

JOB SUMMARY:
The Driver/Mechanic will be responsible for maintaining and driving vehicles and handling fleet servicing.

Key Responsibilities:

• Performing vehicle maintenance tasks, including oil changes and mechanical repairs.
• Ensuring vehicles are roadworthy, serviced regularly, and well-maintained.
• Managing vehicle servicing schedules and ensuring all vehicles are well-kept and fully functioning.
• Driving vehicles for authorized staff and making deliveries.
• Maintaining records of mileage, fuel usage, and maintenance schedules.
• Assisting with the management of road taxes, fitness certification, and vehicle insurance.

EDUCATION & PROFESSIONAL QUALIFICATIONS:

• Secondary Education or equivalent with at least 4 years of relevant work experience.
• Diploma in Auto Mechanics.
• A valid SADC driver’s license.

EXPERIENCE:

• At least 4 years of experience in vehicle repairs and driving.

How to Apply:
All applications should be addressed to the Executive Director and clearly marked for the position being applied for: Jobs@ppaz.org.zm

Closing date: 2nd January 2025