Customer Service Attendant

CUSTOMER SERVICE ATTENDANT

• Location: Lusaka
• Company: Jianfeng Company Limited
• Job Type: Contract

About Us

Jianfeng Business Solutions is a leading provider of bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients and known for our dedication to excellence and innovation with a strong emphasis on providing exceptional customer support and services.

Job Description:

• We are seeking for a dedicated Customer Service Attendant to join our growing dynamic team.
• As a Customer Service Attendant at Jianfeng Company Limited, you will be the face of our organization, providing excellent service to our customers. Your primary responsibilities will include:
• Greeting customers and providing a warm and welcoming environment.
• Assisting customers with inquiries, product information, and service requests.
• Maintaining a clean and organized service area.
• Keeping a record of clients and reasons for their visit
• Attending to clients and taking them to the necessary office and personnel
• Supporting other team members as needed to ensure smooth operations.
• Adhering to all company policies and procedures.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Good writing and record keeping skills
• Strong problem-solving skills and a positive attitude.
• Ability to stand for extended periods and perform light physical tasks.
• Basic computer skills

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Friendly and supportive work environment

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining why they are a good fit for this position to chrischisuta@gmail.com.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.