Provide exceptional support, handling inquiries, complaints, and requests professionally.
Address and resolve customer issues promptly to maintain satisfaction.
Stay informed about offerings to effectively assist and guide customers.
Interact with customers via phone, email, or in person, ensuring clear and friendly communication.
Keep accurate documentation of customer interactions and transactions.
Welcome guests and clients warmly upon arrival.
Answer calls, transfer to appropriate departments, and take messages.
Assist with office tasks like data entry, filing, and correspondence.
Keep the front desk area organized and presentable at all times.
Liaise between various departments to ensure smooth office operations.
Invoicing

Categories

Customer Service & Front Office Assistant